--- title: Drupal Reviews meta_title: 'Drupal Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 424 reviews by the users' company size, role or industry to find out how Drupal works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 424 scale: '5' date_modified: '2026-07-13' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Drupal Reviews **Vendor:** Drupal **Category:** [Web Content Management Software](https://www.g2.com/categories/web-content-management) **Average Rating:** 3.9/5.0 **Total Reviews:** 424 ## About Drupal Decoupled Drupal, also known as headless Drupal, is an architectural approach that separates Drupal's backend content management system from its frontend presentation layer. This separation allows developers to use Drupal as a robust content repository while building dynamic, interactive frontends with modern JavaScript frameworks like React, Vue.js, or Angular. By decoupling, organizations can deliver content seamlessly across multiple channels, including websites, mobile applications, and IoT devices. Key Features and Functionality: - Content API: Drupal provides APIs such as JSON:API and GraphQL, enabling efficient content retrieval and manipulation for frontend applications. - Frontend Flexibility: Developers can choose any frontend technology, allowing for the creation of highly interactive and customized user interfaces. - Omnichannel Delivery: Content can be distributed across various platforms, ensuring a consistent user experience on web, mobile, and other digital channels. - Performance Optimization: Decoupled architectures can enhance performance by leveraging client-side rendering and integrating with content delivery networks (CDNs) for faster content delivery. - Scalability: The separation of concerns allows for independent scaling of the backend and frontend, accommodating growing user demands and traffic. Primary Value and Solutions Provided: Decoupled Drupal empowers organizations to future-proof their digital presence by enabling design refreshes without overhauling the entire CMS. It facilitates the delivery of content across multiple devices and platforms, ensuring a cohesive and engaging user experience. By leveraging Drupal's built-in caching and rendering technologies, decoupled architectures can achieve faster content delivery, enhancing overall site performance. This approach also allows development teams to work in parallel, with frontend and backend developers focusing on their respective areas, leading to more efficient development cycles and quicker time-to-market for new features. ## Drupal Pros & Cons **What users like:** - Users find **customer support to be abundant** , with numerous resources and knowledgeable users ready to assist. (2 reviews) - Users value the **customizability** of Drupal, enabling tailored solutions for diverse web projects and marketing needs. (2 reviews) - Users love the **customization capabilities** of Drupal, enabling tailored solutions and flexible workflows that enhance functionality. (2 reviews) - Users value the **easy setup** of Drupal, facilitating quick website launches and effective content management. (2 reviews) - Users value the **flexibility** of Drupal, enabling tailored solutions for diverse multisite and multilingual applications. (2 reviews) - Users appreciate the **flexibility and power** of Drupal, enabling efficient website management and seamless integrations. (2 reviews) - Users value the **scalability** of Drupal, enabling powerful solutions for diverse website and ecommerce needs. (2 reviews) - Adaptability (1 reviews) - API Integration (1 reviews) - Users value the **flexibility** of Drupal, enabling efficient management of diverse web pages and content effortlessly. (1 reviews) **What users dislike:** - Users find that **learning difficulty** arises from Drupal's complexity, especially during setup and custom module creation. (2 reviews) - Users often face **upgrade difficulties** with Drupal, complicating the maintenance of their sites over time. (2 reviews) - Users find that **complex coding** significantly hampers Drupal's accessibility for new site builders and developers. (1 reviews) - Users find the **complexity** of Drupal challenging, particularly for newcomers and those unfamiliar with coding practices. (1 reviews) - Users find Drupal to be **expensive** due to high hosting costs and resource requirements for building and maintaining sites. (1 reviews) - Users find the **installation issues** challenging, especially new users struggling with complexity during setup and updates. (1 reviews) - Lack of Features (1 reviews) - Learning Curve (1 reviews) - Limited Customization (1 reviews) - Limited Features (1 reviews) ## Drupal Reviews ### 1. Drupal is top notch! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2017 **What do you like best about Drupal?** Drupal is very user friendly and offers effective learning management system applications. **What do you dislike about Drupal?** I found nothing that I disliked about using Drupal at Penn State. **What problems is Drupal solving and how is that benefiting you?** Drupal is used for our online courses at the College of Arts & Architecture. It is a complete package for learning management. ### 2. Simple for front-end editor **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2017 **What do you like best about Drupal?** I like the customizability and the ease of use for a front end editor like myself. **What do you dislike about Drupal?** I dislike the vast amount of areas where I have to look before finding the function I need. **What problems is Drupal solving and how is that benefiting you?** We use Drupal for our main website, and we've been able to more quickly make changes and customize according to our changing needs. ### 3. User friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2017 **What do you like best about Drupal?** Easy to navigate and train users to use. **What do you dislike about Drupal?** Versions are drastically different and makes it had to train **What problems is Drupal solving and how is that benefiting you?** Content migration ### 4. An enterprise solution that works when you work it **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2017 **What do you like best about Drupal?** It's a solution that's relatively simple to implement across an organization with multiple websites and site managers, allowing for consistency while keeping users independent. Users are able to quickly learn the tool after brief training, even those who lack knowledge of web development or design. The webform style seems intuitive to the average individual. **What do you dislike about Drupal?** Our more savvy users are frustrated by the limitations of the tool. That said, many of the limitations they don't like are imposed by our team because we don't have the manpower to support maintenance of multiple features. We only have one dedicated Drupal developer who is responsible for more than 250 websites using the platform. **Recommendations to others considering Drupal:** Make sure you have the human resources necessary to support organization-wide implementation. Attend Drupal camps and events that ensure you're making the most of the tool. **What problems is Drupal solving and how is that benefiting you?** Our primary business problem was governance -- everyone wanted to do their own thing (flashing red type, HTML-only sites, etc.) and there was no way to keep tabs on what sites were outdated when management changed hands. It was tough to have so many abandoned sites with our brand. Now, everyone is on the same theme with complementary color palettes and layouts. We can step in with content updates if needed or to fix broken modules. ### 5. Drupal is for Devs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2017 **What do you like best about Drupal?** From a development standpoint, large scale projects can be made easier with this CMS. **What do you dislike about Drupal?** Not content manager friendly. It's not as user friendly as WordPress and doesn't have a lot of the integrations. **What problems is Drupal solving and how is that benefiting you?** large scale web projects, that are very development heavy. ### 6. Very easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2017 **What do you like best about Drupal?** Let me say that I'm not a developer or a designer, so I haven't been on the back end of Drupal in that way. I am, however, an editor, & I post regularly to the educational website our organization runs, so I use Drupal basically all day every day. It is SO much easier to use than Wordpress & the CMS we used before that, which I can no longer even remember the name of. For users, at least, Drupal is fairly self-explanatory, straight-forward, & easy to figure out, at least in terms of posting & editing site content. It took me a bit to get the hang of it, but now, aside from the occasional glitch here & there, every day with Drupal is smooth sailing. **What do you dislike about Drupal?** We seem to run into a number of strange glitches at least once a week, some weird issue like a random change in site font or content turning up in places it's not meant to be. Because I'm not a developer, it's difficult for me to say where they stem for or why this seems to keep happening, but it does indeed seem to keep happening, & while our developers are always quick to work on a fix, it's annoying that it seems to happen so frequently in the first place. **What problems is Drupal solving and how is that benefiting you?** Starting to use Drupal allowed my organization to create a beautiful & robust new site with millions of visitors each year since we launched in 2014. It took us from a nonprofit organization with one difficult-to-manage organizational website to a nonprofit that runs one of the most popular websites worldwide in our area of expertise (in addition to a new organizational website, which is now much prettier & much easier to use). Our editors & site administrators find both sites much easier to use, cutting down on the amount of time it takes them (us!) to do this sort of work & thus freeing us up to create more content & more compelling content. ### 7. Great extendable CMS **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2017 **What do you like best about Drupal?** great cos has all the bells and whistles of what you think a css should have but extendable **What do you dislike about Drupal?** even though its customizable you have to know exactly what you are doing or else u may ned up in some real headache **What problems is Drupal solving and how is that benefiting you?** extend CMS site to be more than just a simple site ### 8. Great CMS **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2017 **What do you like best about Drupal?** it's easy to develop against - like it a lot **What do you dislike about Drupal?** Out of the box it doesn't have very many features **What problems is Drupal solving and how is that benefiting you?** ability to create custom pages ### 9. information service librarian **Rating:** 2.5/5.0 stars **Reviewed by:** parinda d. | Information Service Librarian, Libraries, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2017 **What do you like best about Drupal?** it is a good website but not as user friendly as word press **What do you dislike about Drupal?** it is not easy to navigate and not very user friendly for a person who is not very tech savy **Recommendations to others considering Drupal:** it is a good website but i would still recommend wordpress **What problems is Drupal solving and how is that benefiting you?** provide information to the community ### 10. Web content management **Rating:** 2.0/5.0 stars **Reviewed by:** Jenny H. | Records and Forms Manager, Government Administration, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2016 **What do you like best about Drupal?** I began using Drupal in November of 2015 through our agency's internet site and we recently implemented it for our intranet site. The tool is great for those without HTML or advanced web site design experience. The ability to limit rights and roles and assign publishing access is essential. **What do you dislike about Drupal?** If you have previous experience with other content management systems like DotNetNuke, you may be disappointed in the built in modules and infrastructure. The web forms are not **Recommendations to others considering Drupal:** Determine roles and permissions ahead of time and define those so that there are no misunderstandings regarding access. **What problems is Drupal solving and how is that benefiting you?** Ultimately this enables the control of content by limiting who posts what. You can assign permissions to your staff based on their role in the workflow. This has eliminated rogue content from being published. ### 11. Using Drupal over the course of 2 years **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2017 **What do you like best about Drupal?** I like the ease of Drupal UI compared to Wordpress. Creating pages and updating layouts is a breeze. **What do you dislike about Drupal?** Drupal forms is the downside of the platform. There is no customization of the forms landing page itself so we cannot accommodate any complicated requests like special backgrounds, image headers, 2-column layouts and embedding forms. **What problems is Drupal solving and how is that benefiting you?** We're using Drupal as a platform to build our magazine publication websites and forms. ### 12. Drupal **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2017 **What do you like best about Drupal?** If you can code, drupel gives a more customized look than Wordpress **What do you dislike about Drupal?** It is not as user friendly to ALL users. **What problems is Drupal solving and how is that benefiting you?** Website build ### 13. New and improving every day **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in International Affairs | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2017 **What do you like best about Drupal?** the best thing about Drupal is its modularity. A lot of components ready to be used. Also, it's a "quite new" technology, so is getting a lot of updates **What do you dislike about Drupal?** modularity sometimes means complexity, and in Drupal happens. you need to be very tidy and clean in your code. Also you have to be aware of all the new updates, because sometimes your code can be afferted **What problems is Drupal solving and how is that benefiting you?** With Drupal I only see the option of creating Websites. ### 14. More for developers than marketers **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2017 **What do you like best about Drupal?** What you see is what you get. Editing on page. **What do you dislike about Drupal?** It's far too technical for a marketer to use alone. Requires a lot of help from real developers. **What problems is Drupal solving and how is that benefiting you?** Website development ### 15. IT **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Drupal?** It' s user friendly and many users like using it **What do you dislike about Drupal?** It requires coding for integration and is cumbersome **What problems is Drupal solving and how is that benefiting you?** Reaching out to customers and making an impact. Also very user friendly ### 16. Great for business **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2017 **What do you like best about Drupal?** A very robust cms system that can handle a lot **What do you dislike about Drupal?** Can be more difficult than most cms systems **What problems is Drupal solving and how is that benefiting you?** We use drupal to handle all of our custom web needs ### 17. Drupal is a very popular open source CMS **Rating:** 3.5/5.0 stars **Reviewed by:** Allan A. | Director, Operations, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2017 **What do you like best about Drupal?** Drupal has a very active user and developer community. There are more sites running Drupal than you would know without looking under the hood. Because it is so popular a drupal site can look vastly different from each other with themes while retaining a common underlying management interface. Drupal sites are also very easy to move from one hosting company to another. **What do you dislike about Drupal?** Drupal upgrades as relatively frequent but are not necessarily intuitive once you have implemented customizations. Since Drupal is popular it is also a frequent target of malicious activity although not nearly as much as is Wordpress. **What problems is Drupal solving and how is that benefiting you?** We have used Drupal for all sorts of web sites from intranets to customer sites delivering analytics data. ### 18. Overall great CMS **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2017 **What do you like best about Drupal?** How adaptive Drupal is and how it can be manipulated for different use cases **What do you dislike about Drupal?** The user interface could use a more intuitive user flow. **What problems is Drupal solving and how is that benefiting you?** Its a one-stop for content at our organization. Tagging enables auto filtering content and making it easier to use. ### 19. Easy to use website editing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2017 **What do you like best about Drupal?** I work for a national organization so we have many users and many different websites under the Drupal software. Drupal allows us to have consistent content controlled nationally and updated immediately, but also the ability to edit for local information **What do you dislike about Drupal?** Most features can be used by someone who does not know a ton about web editing, but there are some complex features that do require some homework and insight. **What problems is Drupal solving and how is that benefiting you?** We were able to upgrade our website editing program and it has made a huge difference! ### 20. Open source is helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2017 **What do you like best about Drupal?** THe collaboration and literally endless possibilities **What do you dislike about Drupal?** Clunky interface at times - makes it difficult and less user-friendly **Recommendations to others considering Drupal:** previously stated **What problems is Drupal solving and how is that benefiting you?** Engagement and awareness. ### 21. Very intuitive CMS **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea S. | Communications Consultant for Science & Development Issues, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2017 **What do you like best about Drupal?** It's so intuitive! I worked in the full translation of a well-known website and even though I had never used it before, I only needed a couple of hours induction to continue managing it. **What do you dislike about Drupal?** Whenever there's a glitch, things can get ugly as it seems that customer service can be a little bit slow. Other than that, I would highly recommend this CMS to anybody wanting to build a strong, professional-looking website that allows for team collaboration and reliable response. **What problems is Drupal solving and how is that benefiting you?** I feel it allows a lot of flexibility for design. ### 22. Great platform not for those who have no coding experience **Rating:** 4.5/5.0 stars **Reviewed by:** Nichole F. | Digital Marketing Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2017 **What do you like best about Drupal?** I really enjoy the platform overall and I feel that it is more secure than traditional Wordpress sites. **What do you dislike about Drupal?** Not a drag and drop application. You will need to have coding skills and understand the backend of a website. Do not attempt if you have only mildly utilized Wordpress drag and drop templates. **Recommendations to others considering Drupal:** Great Platform! You can create professional and functional website with so many options to customize and build out **What problems is Drupal solving and how is that benefiting you?** Relaunching a website off of a DNN (Dot Net Nuke) for a corporate website. ### 23. Good platform for website management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2017 **What do you like best about Drupal?** Has the features we need to get the job done. **What do you dislike about Drupal?** Not very user friendly and doesn't have many advanced features. **What problems is Drupal solving and how is that benefiting you?** Website management ### 24. rich but difficult to ;maintain **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Drupal?** User Interface design and screen color plus flexibility **What do you dislike about Drupal?** develope;ent required qnd mqintenqnce qnd subcontractors **What problems is Drupal solving and how is that benefiting you?** e-com ### 25. Drupal is a versatile CMS for development that helps users curate their web content well. **Rating:** 4.0/5.0 stars **Reviewed by:** Antonio V. | UX Strategist, Researcher, & Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2017 **What do you like best about Drupal?** It is incredibly versatile from a development standpoint. However, from a content generator's standpoint, it is incredibly approachable, and easy to understand. The use of open source modules allows any site to implement new features quickly and easily without any additional incurred cost. **What do you dislike about Drupal?** Implementation is incredibly complex. Once everything is set up and clients have been trained on use, it runs great, but getting to that point is extremely hard. **What problems is Drupal solving and how is that benefiting you?** Drupal has worked well when clients are looking to curate their web content, keeping it fresh, and timely. ### 26. Good if you are looking for small, simple use cases. Not the right choice for us. **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2016 **What do you like best about Drupal?** Rich community, many plug-ins, active development. I also like that they are investing in a way to do relatively easy and simple installations, which is getting better with each released version. **What do you dislike about Drupal?** First of all, it is in PHP and our use cases unfortunately made it necessary to touch the code. Getting even a relatively small custom website to work as we wanted was quite an investment of time. Settings and configuration are a mess, to be honest, with inconsistent naming, hidden and obscure settings, etc. At this moment, I would not recommend Drupal for any website that is not trivial to set up, simply because there are better alternatives that don't need as big a time investment and yield similar results. **What problems is Drupal solving and how is that benefiting you?** We are using Drupal for our company website - i.e. have some content, a blog and some sections with more or less frequently updated information. The obvious benefit is that non-technical people can be taught to use the CMS and produce and update content. ### 27. Easy and intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Cassie G. | Senior Technical Product Manager, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2016 **What do you like best about Drupal?** Drupal offers many widgets and modules that make managing our sites easy. While recreating functionality of existing modules is easy, creating the kind of new modules we need requires a developer. **What do you dislike about Drupal?** Customization requires a developer, and some "blocks" and modules can be difficult to figure out their functionality. Trial, error and time sometimes required! **Recommendations to others considering Drupal:** Have developers handy in case things get hairy you need something super custom, but generally you'll be fine with someone with basic HTML knowledge, who is comfortable with WYSIWYGs and has a little curiosity. **What problems is Drupal solving and how is that benefiting you?** We need a lot of similar sites built fast for clients. Drupal allows this to happen easily. ### 28. d8 back end **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2017 **What do you like best about Drupal?** I am using Drupal for providing web services to all client applications **What do you dislike about Drupal?** I don't have any issue. It is the perfect platform for back end decoupled architecture **What problems is Drupal solving and how is that benefiting you?** Having ready role system and permissions for content entities ### 29. Drupal Web Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Alana M. | Communications Assistant, Public Relations and Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2017 **What do you like best about Drupal?** The ease in which I can create basic pages and add a hero image for each page **What do you dislike about Drupal?** How heavily templated the pages are, and how I cant insert photos into the body of the pages **What problems is Drupal solving and how is that benefiting you?** Getting our information out to our audience—knowledge of programs, events, exhibition openings, etc ### 30. The Best Framework For Enterprise Website Development **Rating:** 5.0/5.0 stars **Reviewed by:** Edward P. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2016 **What do you like best about Drupal?** Drupal is written in PHP and has positioned itself as an advanced web applications development "Framework." This means if you have professional developers to help, you can build awesome website software and apps with advanced features without starting from scratch. Out of the box you get best-in-class security, user management, content types, and infinitely customizable functionality via a well documented Modules system. Drupal has a robust and rapidly growing community of developers worldwide. **What do you dislike about Drupal?** For some applications, Drupal can deliver bloated code that may be better addressed by custom coding. Drupal is a professional enterprise level solution. This means it is not well-suited for development requirements with short timelines and/or low budgets. **Recommendations to others considering Drupal:** Perfect for custom web-based solutions with complex functional, user administration, security, and systems integration requirements. **What problems is Drupal solving and how is that benefiting you?** Teams I have been a member of have used Drupal to develop a range of custom web-based solutions including: B2C and B2B websites; a mobile app code activation system; sales qualification tools; asset allocation and portfolio builder tools. ### 31. Drupal is just ok **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2017 **What do you like best about Drupal?** I like that updating a webpage is like filling in a form. This makes it easy for less tech-savy colleagues. **What do you dislike about Drupal?** I dont like that I cant make updates to it without help from our 3rd party tech team. I wish it was easier for me to manipulate on my own. I like Word Press better. **Recommendations to others considering Drupal:** Go with Word Press **What problems is Drupal solving and how is that benefiting you?** WE needed any easy way to update our website when we switched. But now, I feel like it is too rigid and there isnt a lot of room to create unique web pages. ### 32. Drupal for web sites **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer S. | Internet Presence Manager, Political Organization, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2016 **What do you like best about Drupal?** I've been using Drupal since 2003 and just love this product. It may be more difficult to set up, but once it is up and running you get full control over your site. Drupal 8 even makes things easier, with the ability to edit things right on the page. **What do you dislike about Drupal?** I haven't really found anything that I dislike. **Recommendations to others considering Drupal:** I'd definitely recommend using it for your web site over software like WordPress. You may need to get a developer to help you get it set up, but you have more control and features available once it is set up. It's a lot more expensive to have to switch later, and I've done a number of changeovers from WordPress to Drupal. **What problems is Drupal solving and how is that benefiting you?** I create easy to update web sites for smaller non-profits, businesses, community groups, etc as they don't have large budgets that allow for a full-time webmaster on staff. ### 33. Excellent platform for complex sites **Rating:** 5.0/5.0 stars **Reviewed by:** Cory F. | Owner, Software Engineer, Internet, Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2016 **What do you like best about Drupal?** Drupal is a PHP CMS (platform) that is complex for developers but simple for content editors. I call it a platform because it is meant for much more than just basic CMS work. In addition to CMS's I've also built eCommerce sites, directories, portals, and web service providers with it. Drupal's real light shines in its contributed modules. With 30,000 modules that are contributed to the community you can find just about anything you want. For developers, Drupal will have an excellent API that, once learned, will help them develop in ways that leverage many Drupal features that they would otherwise have to build. This allows for easy "hooking" into other functionality and maintaining very secure standards. For businesses, it has a fairly mature set of capabilities once contributed modules are installed. Drupal has a handful of content workflow modules, calendaring, a versatile ACL that you can define, and a system setup that, if you're up to the task, lets you define much of it yourself. **What do you dislike about Drupal?** Drupal is very complex. I tend to lean towards WordPress websites unless the site is very complex. If there are things like complex users systems/ACL I will switch to Drupal, however development time in Drupal just takes longer because it's more of a platform than a CMS which handles many things for you. Drupal's upgrade path has drastic changes for major versions. Going from v6 to v7 was a total site rebuild, and moving to v8 is going to be the same. This often leads to some great new features, or fixing problems with past versions, but it really makes me reconsider the CMS each time this rebuild has to happen. While the development community is strong, it pales in comparison to the direction that WordPress is going and the pace as well. **Recommendations to others considering Drupal:** There is a learning curve for developers. You are likely not going to use Drupal out of the box, so make sure you have the business plan & people in place to build and maintain the site while enabling employees to invest themselves in the community for continued development. **What problems is Drupal solving and how is that benefiting you?** Complex business websites, CMS's, portals, eCommerce systems. The benefits are a very specific and prescriptive API that allows for secure development. ### 34. Way better than Wordpress! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2016 **What do you like best about Drupal?** Drupal definitely has a learning curve, but once you get the hang of it, it is hard to look back. When I first started using Drupal with my old company, I learned how to use it and got a website launched in 5 months. There is a module for almost anything you want to do, and that is so awesome! **What do you dislike about Drupal?** There is a definite learning curve, although not too bad. It can also be hard to figure things out. Also, Drush can be annoying as well. **What problems is Drupal solving and how is that benefiting you?** setting up a website that the client can take over and update themselves. If done properly, a drupal site, when finished, can turn out amazing. The client WILL be happy. ### 35. It gets the job done, but it has its limits. **Rating:** 2.5/5.0 stars **Reviewed by:** Jillian B. | Museum Education Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2017 **What do you like best about Drupal?** Drupal is easy to navigate on the back end of our website. **What do you dislike about Drupal?** Drupal is heavily template and can not accommodate extensive customizations. **What problems is Drupal solving and how is that benefiting you?** We are able to clone and reproduce programs effectively. This is especially useful for repeating occurrences. ### 36. Incredibly developer-friendly CMS with a huge community **Rating:** 4.5/5.0 stars **Reviewed by:** Oleg C. | Drupal developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2016 **What do you like best about Drupal?** Out ot the box you get a pretty strong protection over your personal data, caching system which speeds up te site approximately by 50% and several greate APIs to build pretty much everything to match your needs. Another thing I found extremely useful - is that you can override almost anything in your custom module using Drupal alter hooks system. **What do you dislike about Drupal?** Default permissions system lacks options and most of existing one provides too general options. For example, you can't set a separate permissions for user edit and user delete actions. Another weak side of a Drupal - is the admin panel interface. It's just not intuitive enough for a regular user (e.g. content manager). Nevertheless, the items mentioned above can be fixed using tons of contrib modules, which are always free to use. But on the other hand, beware of using to much contrib, as it can turn into a serious performance issues. **Recommendations to others considering Drupal:** Before you start using it, you need to spend some time to read best practicies of development and contrib usage, Don't just rely on stackoverfow or drupal.org, but watch different online courses or read books about drupal as well. **What problems is Drupal solving and how is that benefiting you?** Our complany uses Drupal for a various solutions from healthcare portals to crowdfounding platforms. Those are mostly a high load sites, which requires a good caching system + nice level of security and Drupal fits those needs just perfectly. Also, using CMS speeds up development, which is really important for all the clients. ### 37. Drupal, the best Open Source CMS for Enterprise Web Design and Development **Rating:** 5.0/5.0 stars **Reviewed by:** Shane S. | Director of Marketing, Media Production, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2016 **What do you like best about Drupal?** Drupal presents no limitations to the type or scale of website and now web service that you would like to build. Other open source CMS options come with many assumptions built in as to how the tool will be used or deployed. Drupal is ultimately flexible as a web development platform. From simple personal and business websites to the largest enterprise or government deployment, Drupal can handle it now and adapt to the needs over time. **What do you dislike about Drupal?** Drupal does come with a rather intimidating learning curve. Novice website builders who have worked with other tools like Squarespace or WordPress will find some difficulty in getting Drupal up to speed as fast as these other tools. The interface and usability of Drupal can be made to match these other tools, but it usually takes some professional programming hours in order to hone it in to each use case and scenario. **Recommendations to others considering Drupal:** Drupal is the most capable open source content management system available. With the power it presents to you, there is also a world wide community that backs and supports its continual development. Drupal 8 is just now hitting mainstream and is ready to move with the conversation beyond traditional website design. Now is the time to choose Drupal and grow with it into the next evolution of web services. **What problems is Drupal solving and how is that benefiting you?** At Commercial Progression; we design, develop, and deploy Drupal in many markets. Notably, Drupal has a very high adoption rate within higher education universities and colleges. We have designed, developed, and now support many websites for some of the largest universities in the world. Universities need an online presence that is always available and forever adapting to the needs of their students and prospective students. Drupal provides an environment for making incremental design improvements and functionality enhancements year over year in a phased approach. When working with enterprise clients, Drupal is exceptional at integrations with existing ERP, CRM, and other back office business systems. ### 38. A flexible CMS at a great price (free.) **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2017 **What do you like best about Drupal?** Large amount of contributed modules that integrate with our other business systems easily. **What do you dislike about Drupal?** Limited documentation to some modules. Frequent security updates to core cms and contributed modules. **What problems is Drupal solving and how is that benefiting you?** We distributed content management to stakeholders throughout the organization. ### 39. Drupal is not friendly **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2017 **What do you like best about Drupal?** It served its purpose for the time being. **What do you dislike about Drupal?** In a world with more user friendly platforms, Drupal is not one of them. **What problems is Drupal solving and how is that benefiting you?** Our company needed a website and our web vendor chose Drupal for its platform. It was an ideal situation for the vendor because we were reliant on them to do any dynamic changes. ### 40. Powerful, but not easy for non-web developers **Rating:** 2.5/5.0 stars **Reviewed by:** Sharon A. D. | Social Media Manager and Assistant Webmaster, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2016 **What do you like best about Drupal?** I like the many modules available for Drupal to add onto your base install to make it a more powerful system. It works great for eCommerce websites. **What do you dislike about Drupal?** The navigation and trying to find things is difficult in Drupal. I still haven't been able to create reports in Drupal for my products, which would be really great. Each installation of Drupal is different, so even googling things and looking in the support forums are not helpful, because they often mention modules or features that are not on my actual website. Simple things like activating blog comments makes the comments before the blog post versus after, and it takes a developer to fix that formatting. **Recommendations to others considering Drupal:** Be sure you have a strong web developer able to assist you with your site on a regular basis. Updating content, blog posts, and products are pretty easy on the backend. But going beyond that you may need (pricey) web development help. **What problems is Drupal solving and how is that benefiting you?** The benefit of a beautiful looking website that's really great for our customers. ### 41. It's about time you ditch Wordpress **Rating:** 4.0/5.0 stars **Reviewed by:** Jim R. | Owner, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2016 **What do you like best about Drupal?** I can't express enough how much I love how robust this system is compared to the other leading CMS providers. **What do you dislike about Drupal?** Given how "robust" the system truly is, if not handled properly, then the system can get bogged down and run like a hog. **Recommendations to others considering Drupal:** If you don't handle this properly, then the website will run slow for you. Make sure you speak with your server provider and make sure they can setup what you need, server side, to make this beast run smoothly. **What problems is Drupal solving and how is that benefiting you?** Creating custom web solutions for clients. ### 42. Drupal: A good way to build a Website. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2016 **What do you like best about Drupal?** Drupal is a programmers content management system. It is fairly easy to create new plug-ins/modules. The community meets once a month, and the meetups provide a good place to learn about the system. There are a lot of modules/plug-ins available. The community does it's best to review all new modules/plug-ins for security and compliance to Drupal standards. There are also several good themes to use as the basis for one own's custom themes. It can take much less than a day to get a simple website site up. Performance considerations are built into Drupal from the beginning. **What do you dislike about Drupal?** Unless you register at drupal.org for security updates, you don't know about the updates. Unlike WordPress you are responsible for downloading security updates yourself, while WordPress pushes the updates if you enable it. While the Drupal community is working hard to create migration paths from older versions of Drupal to newer versions of Drupal, this is not the easiest task to perform. **What problems is Drupal solving and how is that benefiting you?** I am a developer, the business problems I am addressing are the business problems of my customers. ### 43. A powerful rapid website creation tool with dynamic content **Rating:** 4.5/5.0 stars **Reviewed by:** George William L. | Data Architect & Web Developer, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2016 **What do you like best about Drupal?** Huge library of Official and Community made modules. Very high level of flexibility in design. Every single element of the site can be replaced with a downloaded module. Dynamic placement of non-static content. High level of Developer options and full access to source. Updated often. Documentation is open source. Modules are often open source. **What do you dislike about Drupal?** No method to automate the updating between Core sub-versions or Core versions, which feels strange as every other feature can be updated automatically very easily. The UI can be confusing and cluttered at first glance, though with a bit of trial-and-error seems not too hard to figure for users of other similar CMS systems. Unless you turn it off by editing the source, the rich text editor tends to delete certain html classes. Also the unmodified version is, frankly atrocious. **Recommendations to others considering Drupal:** Take a bit of time to read up all the major parts of the docs and to have a feel around the system to figure it all out. Get a ready-made theme, at least for your first site, as the basic unthemed version of Drupal doesn't reflect the power of the system at all, in fact it makes it look rather weak. **What problems is Drupal solving and how is that benefiting you?** Creating a website which has static and dynamic content combined, this website has static content in the form of descriptions of services our company provides mixed in with dynamic content in the form of blogs, contact pages, user pages and e-commerce. ### 44. An infinitely flexible CMS **Rating:** 4.0/5.0 stars **Reviewed by:** Brandon M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2016 **What do you like best about Drupal?** If you put the work into learning the basics, you will be able to build any kind of site you like using Drupal. **What do you dislike about Drupal?** Although extremely flexible, Drupal does have a high learning curve if you intend to take advantage of it's best features such as views and custom content types. **Recommendations to others considering Drupal:** Don't skimp on learning the fundamentals of views and cck. **What problems is Drupal solving and how is that benefiting you?** With enough dedication, Drupal allows you the freedom to build any kind of website or web based app you need. The benefit of the strong Drupal community makes it easy to bypass any hurdles in your path. ### 45. Drupal makes my life easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2017 **What do you like best about Drupal?** Drupal 8 make website updates take half the time **What do you dislike about Drupal?** Very little, Drupal has been so helpful **Recommendations to others considering Drupal:** It really depends on your organization needs. The companies who need more flexibility and customization really thrive. **What problems is Drupal solving and how is that benefiting you?** Non-technical people can now jump in and update our site, SEO runs smoother, and we are generating more leads every day ### 46. Wide offering, however, not as intuitive for those without a computer science background **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Drupal?** Easy access to content management system. **What do you dislike about Drupal?** When I've used Drupal in the past, I thought the structure wasn't as user-friendly and intuitive as I would have liked, especially for someone who does not have a computer science background. **What problems is Drupal solving and how is that benefiting you?** Content management system ### 47. Easy and User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2016 **What do you like best about Drupal?** New to this platform in the past few months: Great, free option, and is easy to navigate/user friendly. The ability to customize and implement modules, as well as creating our own styles is extremely helpful. **What do you dislike about Drupal?** There are some features missing that we would eventually like, but our web team has been working to code and implement modules to make up for that. **What problems is Drupal solving and how is that benefiting you?** We are giving employees a more direct route to making updates and edits on our website. Cleaner look and feel -- creating a full brand. ### 48. Efficient and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2017 **What do you like best about Drupal?** I've used Drupal for over two years now. It was an excellent choice for my organization's website. I find this content management system to be extremely easy to use and reliable. No glitches or defects. **What do you dislike about Drupal?** I can't think of anything I dislike about Drupal. **What problems is Drupal solving and how is that benefiting you?** A program of the organization I work at is currently undergoing a redesign of their website. Drupal was been easy for the web developer to build an additional domain having many of the same features. Working through this has been beneficial. ### 49. Drupal made accessing our website information quick and painless. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Drupal?** I liked that I could easily gain access to the web page I needed to edit. Also, there were plenty of online tutorials available for learning how to do new things with it. **What do you dislike about Drupal?** Some of the areas that I didn't need or use often were more difficult to navigate. **Recommendations to others considering Drupal:** Easy to use and great for quick access to editing web pages. **What problems is Drupal solving and how is that benefiting you?** We needed a way to easily change information on some of our web pages, Drupal allowed us to do so. ### 50. Great CMS with a lot of useful features **Rating:** 4.5/5.0 stars **Reviewed by:** Alin G. | Sr. Digital Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2016 **What do you like best about Drupal?** I like that Drupal makes it easy to develop and operate the complete website without in-depth knowledge of programming languages. There is no need to code everything from scratch , and it is unified nicely in one CMS system with flexible features that let you personalize website you are creating. **What do you dislike about Drupal?** You do have to learn and get used to interface and some features are not obvious at first. User needs to realize where the sections go and how to operate CMS. **Recommendations to others considering Drupal:** Just would like it to get more and more customizable over time with better templates and other possible custom plugins. **What problems is Drupal solving and how is that benefiting you?** I haven't used it for large projects but for smaller sites and blogs it worked great for me and it is free, so the objective was to create great looking functional blog that do not look like it is cookie cutter solution but instead is individualized and customized up to my needs. ## Drupal Discussions - [What make drupal one of the best CMS in the world?](https://www.g2.com/discussions/35339-what-make-drupal-one-of-the-best-cms-in-the-world) - 2 comments, 1 upvote - [Version](https://www.g2.com/discussions/10421-version) - 1 comment, 1 upvote - [View Drupal pricing details and edition comparison](https://www.g2.com/products/drupal/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+14%3A35%3A48+-0500&secure%5Bsession_id%5D=dccff6d2-127a-40e7-9a2b-2944c10ceece&secure%5Btoken%5D=25b7cf9da1166aaa1f3fd2c6c19bed036f03cbb49ef5b88be1cb3192888eb89c&format=llm_user) ## Drupal Integrations - [Ellucian Student](https://www.g2.com/products/ellucian-student/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) ## Drupal Features **Content** - Content Authoring - Rich Text Editor - Versioning - Plug-ins/Widgets/Apps - Approval Process - Content Scheduling - Asset Management - Internal Search - Content Repository **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Design** - Breadth of Pre-Built Templates - Mobile - Branding/Themes - Customization **Platform** - User Community - SEO - Flexible Navigation Structures - User, Role, and Access Management - Enterprise Scalability - Internationalization - Dashboards and Reports - API / Integrations **Agentic AI - Web Content Management** - Cross-system Integration - Natural Language Interaction ## Top Drupal Alternatives - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - 4.4/5.0 (9,380 reviews) - [Umbraco](https://www.g2.com/products/umbraco/reviews) - 4.5/5.0 (968 reviews) - [Webflow](https://www.g2.com/products/webflow/reviews) - 4.4/5.0 (980 reviews)