--- title: Drupal Reviews meta_title: 'Drupal Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 424 reviews by the users' company size, role or industry to find out how Drupal works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 424 scale: '5' date_modified: '2026-07-07' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Drupal Reviews **Vendor:** Drupal **Category:** [Web Content Management Software](https://www.g2.com/categories/web-content-management) **Average Rating:** 3.9/5.0 **Total Reviews:** 424 ## About Drupal Decoupled Drupal, also known as headless Drupal, is an architectural approach that separates Drupal's backend content management system from its frontend presentation layer. This separation allows developers to use Drupal as a robust content repository while building dynamic, interactive frontends with modern JavaScript frameworks like React, Vue.js, or Angular. By decoupling, organizations can deliver content seamlessly across multiple channels, including websites, mobile applications, and IoT devices. Key Features and Functionality: - Content API: Drupal provides APIs such as JSON:API and GraphQL, enabling efficient content retrieval and manipulation for frontend applications. - Frontend Flexibility: Developers can choose any frontend technology, allowing for the creation of highly interactive and customized user interfaces. - Omnichannel Delivery: Content can be distributed across various platforms, ensuring a consistent user experience on web, mobile, and other digital channels. - Performance Optimization: Decoupled architectures can enhance performance by leveraging client-side rendering and integrating with content delivery networks (CDNs) for faster content delivery. - Scalability: The separation of concerns allows for independent scaling of the backend and frontend, accommodating growing user demands and traffic. Primary Value and Solutions Provided: Decoupled Drupal empowers organizations to future-proof their digital presence by enabling design refreshes without overhauling the entire CMS. It facilitates the delivery of content across multiple devices and platforms, ensuring a cohesive and engaging user experience. By leveraging Drupal's built-in caching and rendering technologies, decoupled architectures can achieve faster content delivery, enhancing overall site performance. This approach also allows development teams to work in parallel, with frontend and backend developers focusing on their respective areas, leading to more efficient development cycles and quicker time-to-market for new features. ## Drupal Pros & Cons **What users like:** - Users value the **abundant customer support** provided by Drupal, making it easier to navigate and utilize the platform. (2 reviews) - Users love the **customizability** of Drupal, allowing tailored solutions and easy extension for unique project needs. (2 reviews) - Users value the **customization options** in Drupal, enabling tailored solutions for a variety of web projects and needs. (2 reviews) - Users find Drupal's **easy setup** impressive, allowing quick website launches and intuitive content management without clutter. (2 reviews) - Users value the **flexibility and scalability** of Drupal, making it ideal for complex, multilingual applications. (2 reviews) - Users appreciate the **flexibility and power** of Drupal, enabling efficient website management and seamless integrations. (2 reviews) - Users value the **scalability** of Drupal, enabling powerful solutions for diverse website and ecommerce needs. (2 reviews) - Adaptability (1 reviews) - API Integration (1 reviews) - Users value the **flexibility** of Drupal, enabling efficient management of diverse web pages and content effortlessly. (1 reviews) **What users dislike:** - Users face a **steep learning curve** with Drupal's complexity, especially during installation and module integration. (2 reviews) - Users face **upgrade difficulties** with Drupal, as the process can be complex and time-consuming for newcomers. (2 reviews) - Users find **complex coding** in Drupal challenging, particularly for new builders navigating its extensive features and modules. (1 reviews) - Users find the **complexity** of Drupal challenging, especially for new users and those unfamiliar with PHP. (1 reviews) - Users note that Drupal can be **expensive** to maintain, especially with costs for hosting and resources required. (1 reviews) - Users find the **installation issues** challenging, especially new users struggling with complexity during setup and updates. (1 reviews) - Lack of Features (1 reviews) - Learning Curve (1 reviews) - Limited Customization (1 reviews) - Limited Features (1 reviews) ## Drupal Reviews ### 1. Versatile and powerful CMS with the best user community that exists **Rating:** 5.0/5.0 stars **Reviewed by:** Pedro P. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2018 **What do you like best about Drupal?** With Drupal, you can do everything, corporate websites, e-commerce platforms, customizations, social networking sites, newsletters, resource directories, and much more, it's complicated not to find a solution to what you need. It is the most secure system on the market. Drupal also has very good internationalization options. You can manage content in 4 different languages, and everything is perfectly integrated in one place. From an SEO perspective, Drupal works perfectly, from loading time to crawlability. **What do you dislike about Drupal?** While Drupal can make difficult things easier, it also tends to make easy things harder. The Drupal modules provided by the community often offer you almost everything you need, but for your project to work exactly as you need, you have to create custom modules or patches yourself. **Recommendations to others considering Drupal:** Highly recommended for medium and large companies, but always with a good hosting provider that is fully compatible with Drupal. Personally, I prefer Drupal to any other CMS, but it definitely has a significant learning curve. If you come from another CMS like WordPress, for example, it will be difficult to adapt. I think it's worth it once you feel comfortable with the change. **What problems is Drupal solving and how is that benefiting you?** Drupal provides a way to create large multi-user information systems without having to implement generic user management or content management functionalities, among others. It also provides well-defined interfaces between modules that ensure most community-developed modules will work with other modules we use or write from scratch. Drupal provides extension points that allow us to expand or modify what we do as our user base grows. ### 2. Simple and organized **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2019 **What do you like best about Drupal?** I really like our Drupal interface. It is, for the most part, simple and organized, and most things are easy to find. The tool works great to manage the back end of our website. **What do you dislike about Drupal?** Sometimes it can be difficult to find certain features that I need to use, but this has only happened rarely. The tool is pretty intuitive to use. **Recommendations to others considering Drupal:** Good tool, don't hesitate to use it to manage your website. **What problems is Drupal solving and how is that benefiting you?** Easily managing our website content. ### 3. Drupal is easy to use with the templates they have in place. **Rating:** 4.0/5.0 stars **Reviewed by:** Priya P. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2018 **What do you like best about Drupal?** I like how Drupal makes it easy to change the layout on a web page. It has different options for layouts and you can choose the one you want to use. I find this extremely helpful when designing web pages with lots of pictures. **What do you dislike about Drupal?** I like that Drupal lets you quickly undo changes that have just been made. It lets you see who has last edited a certain page and what time. I also like that Drupal gives you a separate url for pdf's you upload. There is also a help section for when I have a question. **What problems is Drupal solving and how is that benefiting you?** I maintain the website of a branch of the environmental center at CU Boulder. Drupal is easy so even students are able to make changes. ### 4. Drupal is cool for what I do **Rating:** 4.0/5.0 stars **Reviewed by:** Latrice W. | Program Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2019 **What do you like best about Drupal?** Drupal is user-friendly. For what is necessary in my everyday use, Drupal seems to be a useful web building site. **What do you dislike about Drupal?** There are some limitations. My site is static because there are some aspects of Drupal that are not available or is difficult to find how to implement. There are no resources available for questions other than the "community". **What problems is Drupal solving and how is that benefiting you?** Using Drupal has increased our client based. In addition, I am able to access client information for marketing purposes through a comprehensive downloading system. ### 5. Best open source Web CMS platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2019 **What do you like best about Drupal?** With minimum knowledge of PHP, Javascript, HTML and CSS we can easily build a Complex web site project using modules. **What do you dislike about Drupal?** Drupal is difficult to use by a non-developer. But based on the objective, the user can learn easily with help of excellent tutorials. **What problems is Drupal solving and how is that benefiting you?** We use to Replace RSS feed using RPA for Automation purpose ### 6. Best way to manage web content **Rating:** 5.0/5.0 stars **Reviewed by:** Dave Smyth J. | Drupal Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2018 **What do you like best about Drupal?** The huge community of developers and extensive documentation on Drupal.org make it easy to really customize the experience. **What do you dislike about Drupal?** The lack of standards that are followed, giving Drupal a bad taste in people's minds about what it can do. **Recommendations to others considering Drupal:** Be sure to understand why there are standards for the platform. This isn't wordpress and shouldn't be treated as a template only type of system. **What problems is Drupal solving and how is that benefiting you?** I work on e-commerce solutions as well as a lot of healthcare and non-profit solutions. ### 7. Powerful - Complex - CMS **Rating:** 3.0/5.0 stars **Reviewed by:** Dr. C. Michael S. | Research Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2018 **What do you like best about Drupal?** I like that the administrator can have a variety of users with a broad spectrum of capabilities. If I only want a user to change photos or images on a certain page, I can limit them to that and not have to be concerned that they could even touch the original. This CMS is better when it comes to large scale organizations' needs. I like that it can be customized by the user / developer and that it is so powerful. **What do you dislike about Drupal?** What I dislike - which keeps me from using it anymore - there are limitations to the amount of plugins and themes compared to WordPress. Additionally, the complexity of this CMS provides such a steep learning curve that it is difficult to teach this to university students (and that is my profession). It isn't that themes don't exist, they do - however they are very pricey. **Recommendations to others considering Drupal:** If you are considering Drupal, do so only if you have extra time, coding experience, and a good understanding of how CMS' work. I would suggest that you view other sites that have used it and see what you like and/or dislike - then, if possible, contact the web developer and ask some questions that may lead you into using it or not. At least you will have some insight. **What problems is Drupal solving and how is that benefiting you?** Providing a website for clients that will allow the client to take over once the development has been completed and accepted. Additionally, it is a CMS to introduce to university students that are unaware of what a CMS is. ### 8. Intuitive to Use, But Needs More Ongoing Support than Expected **Rating:** 4.0/5.0 stars **Reviewed by:** Scott H. | Interim Project & Programme Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2018 **What do you like best about Drupal?** Its open source meaning its widely supported by the public. There are many modules providing lots of additional functionality and its a very easy CMS took to use. **What do you dislike about Drupal?** Being open source it means that module site you build and they rely on, may no longer become supported or bugs you identify may not be fixed. Whilst this is a similar to some larger applications, should a bug not be fixed it means you having to redesign parts of your website, or build a bespoke workaround **Recommendations to others considering Drupal:** If you're looking for a free CMS which is easy to use and well supported within the user community , Drupal is for you. However with its very regular updates in terms of the Drupal framework and modules you will need to invest sufficient time to test any upgrades out before deploying into your production environment. **What problems is Drupal solving and how is that benefiting you?** Utilising the Drupal framework allows a quick and easy way to begin building websites for my clients, which vary from small to medium sized businesses. It means that whilst I personally have an understanding of HTML, the use of this CMS, means to get a site up and running this understanding is not required. ### 9. rapid prototyping, highly effective, secured. **Rating:** 4.0/5.0 stars **Reviewed by:** anna p. | front-end developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2019 **What do you like best about Drupal?** Drupal is an open source website which allows rapid prototyping for your websites. It is highly effective for creating advance websites. It has well timed and extensive security updates. **What do you dislike about Drupal?** Drupal is not quite simple and user friendly. You need to have extensive expertise in order to design your websites using Drupal. Installation is also quite difficult and requires technical expertise. **What problems is Drupal solving and how is that benefiting you?** Drupal is highly flexible and can scale well. It is versatile and allows design of advance websites. Drupal is quite developer friendly. ### 10. SImpler than i thought at first **Rating:** 3.5/5.0 stars **Reviewed by:** Benard M. | Operations manager, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2018 **What do you like best about Drupal?** Drupal 8 has come with so many features but what i love the most is the security. When using it on pantheon, we got https (SSL) certificates with renewals **What do you dislike about Drupal?** Nothing. I have used drupal 8 to implement a company website and it was way simpler than i took it to be. Especially the setup **Recommendations to others considering Drupal:** The simplicity offered is astounding and this product is a great competition to other content management system in the market. I urge users to try it out. **What problems is Drupal solving and how is that benefiting you?** We have created our website on Drupal 8. It has never broken down the site, which may make clients loose trust with us ### 11. You need a programer but if you have that it's ok **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2019 **What do you like best about Drupal?** somewhat easy to manage for basic information. **What do you dislike about Drupal?** the more deeply you have to get into the program the more likely you will need outside help. no good ecommerce at least that we've found. **Recommendations to others considering Drupal:** make sure you have a person on site to help with the day to day maintenance of the site you are using drupal for. if you are wanting CRM or shopping cart you probably want to use something else. Our verison is not mobile combatible. **What problems is Drupal solving and how is that benefiting you?** We needed an easier way to manage our webiste...we wanted one where we could do most of the updating internally. ### 12. Very good CMS, room for some improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Drupal?** Efficient, no excessive server loads Good text editor Easy to use administrative panel, and easy setup **What do you dislike about Drupal?** More preloaded branding/theme options More compatibility with external plugins **Recommendations to others considering Drupal:** I wouldn't suggest many plugins, or may be it was specific to the ones I used ?! **What problems is Drupal solving and how is that benefiting you?** All-around CMS ### 13. Drupal review **Rating:** 0.5/5.0 stars **Reviewed by:** Shayan J. | Software Engineer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Drupal?** We use Drupal at 7-11 for content management of 711.com. I’d say Drupal is not the best at being a CMS but it’s not the worst either. **What do you dislike about Drupal?** Drupal is super bloated with random half baked features and yet the smallest features take so long to develop. **Recommendations to others considering Drupal:** There so many other better CMS solutions out there. Even Wordpress at this point is better. The way to go at this time is to go to the headless CMS route. Use something like Contentful or Contentstack and get rid of the dumpster fire that is Drupal! **What problems is Drupal solving and how is that benefiting you?** Content management. Managing the content is what we realized, ### 14. Drupal is a very user friendly Web Content Management System **Rating:** 4.0/5.0 stars **Reviewed by:** amit k. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2018 **What do you like best about Drupal?** Drupal is a very user friendly Web Content Management System, it has open modules which can be accessed by all users in an open forum and suggest different features making it upgrade every now and then.. **What do you dislike about Drupal?** Some of the integration touch points are not that great and ecommerce module is not very exhaustive, which they can work on and improve. Also upgrade from 7-8 takes a lot of time close to one year.. **Recommendations to others considering Drupal:** Improve Quickly and keep upgrading on daily basis for the patches added **What problems is Drupal solving and how is that benefiting you?** It makes it very easy to plug and play with modules and you can contribute for modules as well, which makes it easy for user to solve problems ### 15. Drupal is a good CMS to make custom changes, but isn't as user-friendly as other platforms **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2018 **What do you like best about Drupal?** It works well for our website. It allows us to make more custom changes to our site and go beyond basic CMS capabilities. **What do you dislike about Drupal?** Oftentimes things are hard to find. It's not always straightforward to find exactly where you go to edit a certain header or text box, and simple edits can take up more time and resources than it should. **What problems is Drupal solving and how is that benefiting you?** We use Drupal for our website CMS. Our developers built our new site on the CMS since it allows for more custom changes and more technical adjustments. It isn't nearly as user-friendly or straightforward as more common CMS platforms like WordPress or Squarespace, but once you get the hang of it it makes sense. ### 16. Gets the job done **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2019 **What do you like best about Drupal?** What I like them best is the ability to customize everything I want. **What do you dislike about Drupal?** It's not necessarily intuitive to use, and sometimes I get confused on what should be simple tasks. **Recommendations to others considering Drupal:** Lots of good YouTube videos on how to use it- take advantage! **What problems is Drupal solving and how is that benefiting you?** Our entire company website is hosted on drupal. It gets the word out about what we're doing. ### 17. drupal **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2019 **What do you like best about Drupal?** back-end was pretty easy to update and we were able to do it without too much training **What do you dislike about Drupal?** there were a lot of things with image formatting that we couldn't do on our own--needed a developer **What problems is Drupal solving and how is that benefiting you?** not using it currently, did with previous website ### 18. Feature rich CMS **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2018 **What do you like best about Drupal?** Drupal as a CMS gives many types of contents like statistics, text, polls, blogs and much more. It is an open source platform for Content Management. It means we are getting a CMS working in a simple yet that too in almost no cost. (If you are using some paid Apps or themes, it will be the only cost you have to give.) It gives complex page structuring. We can manage the content with URL address. We can make the easy categorization. Also, there are numbers of plugins(Apps) available for almost every functionality needed. **What do you dislike about Drupal?** There is nothing much, but I can mention some things like: The hard installation process - Drupal is not that easy to install and setup as compared to other CMS. The Customization - For any modification in any script, you must have advance knowledge of HTML, PHP along with CSS. **Recommendations to others considering Drupal:** If you are first time user, have some patience. Choose it only if you have well-defined requirements. Don't consider that you will do the customizations and it will work, It takes the really great experience to customize CMS like DRUPAL. **What problems is Drupal solving and how is that benefiting you?** I have used it for API integration in my project. The complex structuring is the thing that helped us to keep our data secure. It's secure, feature rich and complicated to modify CMS. ### 19. Well-rounded content management system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2018 **What do you like best about Drupal?** The "what you see is what you get" system is easy to understand and use. Really like how it is very forgiving of mistakes - if you reload a page without saving, your work is still there. Hitting the "back" key doesn't clear the work either. Great safety net. **What do you dislike about Drupal?** The system has difficulty handling high amounts of embeds, and page generation time is inconsistent. Its internal search function isn't the best. **Recommendations to others considering Drupal:** Don't be afraid of playing around with the system. It is forgiving and easy to look at. **What problems is Drupal solving and how is that benefiting you?** It basically facilitates everything to maintain a large website with huge amounts of media and features. ### 20. Excellent Open Source Web Content Management System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2018 **What do you like best about Drupal?** It is totally updated and as it is open source individuals like me contribute to the drupal community either by giving comments or problems they face or by new code or module to the Drupal community. Some of the modules such as the SOLR search API Integration and SMAC integration is simply the best with the Drupal Community upgrades **What do you dislike about Drupal?** The ecommerce part i.e. the Drupalcommerce is not as strong as the other open source ecommerce WCMS like the magento or joomla. The Reports & Dashboard can be a little more fancier and with more analysis in the future. **Recommendations to others considering Drupal:** It's up to date and the version of Drupal is also been upgraded every now and then.. You don't have to upgrade from one version to other everytime. You can wait for the version and update it every alternate times..The latest now is Drupal 8.6.1 with latest patch release on Drupal 8 **What problems is Drupal solving and how is that benefiting you?** The modules that are available are in plenty and the Social media integration has helped us a lot in our project to do a thorough analysis and perform digital marketing activities accordingly ### 21. Accessible for beginners **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Drupal?** Drupal felt like putting a puzzle together--it all felt low stakes, like I couldn't mess anything up. **What do you dislike about Drupal?** It wasn't tremendously easy to make it look beautiful! It always looked a little... kludgey. **What problems is Drupal solving and how is that benefiting you?** It was a very easy way to provide a simple platform to interface with the public, with embedded contact mechanisms. Once we got it set up, it carried itself. ### 22. User Friendly **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2019 **What do you like best about Drupal?** Drupal is pretty easy to pick up when you are already familiar with sites like WordPress **What do you dislike about Drupal?** Nothing glaring to report, it does require a more intimate knowledge. **What problems is Drupal solving and how is that benefiting you?** It helped us build out a news site for a client, which needed to have key functions like "endless scroll" to optimize traffic and pageviews. ### 23. Best CMS available for free **Rating:** 5.0/5.0 stars **Reviewed by:** Devashish G. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Drupal?** I used it regularly and i like it very much, some of its best features are: -Highly optimized CMS -Very Awesome features available in this cms in core like Views, services, rest api, hul, etc. -Very easy to use -Its backend is very organized -very fast -can be used for data management also called headless drupal -Its 8 version is awesome because of oops. **What do you dislike about Drupal?** nothing till now which i dislike as there was no oops concept in drupal 7 but its latest version i.e drupal 8 had removed all its negative points, i would say must use it. **Recommendations to others considering Drupal:** Best CMS to use in opensource. **What problems is Drupal solving and how is that benefiting you?** We made LMS, corporate sites, intranet protals, company website usning this cms. Would say this is solution for every data-modeling problem because it has very awesome db structure and tables view. ### 24. Build a top-end website with Drupal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Executive Office | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2018 **What do you like best about Drupal?** When clients ask "What CMS should we use?, I turn to Drupal for enterprise level solutions. Drupal is the best-in-class in the Content Marketing System open source platforms! It has a robust and ever-growing community of exceptional developers who are constantly producing exceptional plug-ins/modules. **What do you dislike about Drupal?** Most of what Drupal offers is fantastic, but it is the most code-heavy of the open source options. Building a fully operational Drupal site does require highly qualified developers. Don't try to save a few bucks and think you are going to get a good end product. **What problems is Drupal solving and how is that benefiting you?** Client wasmaking a switch to an open source CMS solution and we put out countless RFPs and it was clear that our Drupal vendors and options for the best. ### 25. Gets the job done **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda T. | Freelance Graphic Designer and Artist, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2018 **What do you like best about Drupal?** Drupal has a great functionality with modular components that help those who do not have as much back-end knowledge to easily learn how to use the tool. **What do you dislike about Drupal?** Would be great if they could incorporate an image-cropping tool directly into the back-end. It could be that our version does not have this but it is offered for a higher price. **What problems is Drupal solving and how is that benefiting you?** We are using Drupal as our web content management system to host a site for an organization of more than 5,000 employees. ### 26. High learning curve, but easy to use **Rating:** 2.5/5.0 stars **Reviewed by:** Alyssa B. | Advocacy and Communications Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2019 **What do you like best about Drupal?** I like being able to switch in and out of edit view **What do you dislike about Drupal?** I dislike the interface. For folks without a comp-sci background, the learning curve for how to use this software is high **What problems is Drupal solving and how is that benefiting you?** We are a non-profit organization, so this question is N/A ### 27. Very good CMS system, open source, editing enabled for those who love to do it **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2018 **What do you like best about Drupal?** Drupal is a very good solution for people who love to code. While it's not the easiest to use, it is a very good option for people who love to edit the infrastructure they use. Good community support of avid users **What do you dislike about Drupal?** Not the easiest to use There are better options when it comes to themes and customization options for the interface (skins, etc.) **Recommendations to others considering Drupal:** Again, if you're not a coder, you might want to consider other options. **What problems is Drupal solving and how is that benefiting you?** It will handle most of your CMS needs. It will allow customization. ### 28. Great for big teams, not so great for lean ones **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2018 **What do you like best about Drupal?** Customizable, well-known CMS with a big name that executives are familiar with - can do amazing things if you have a sizable team, budget, and/or bandwidth. **What do you dislike about Drupal?** Not as great as Wordpress for integrations, particularly focused on lead generation. Always requires a third-party developer for customization, must be set-up correctly at the time of implementation or can be non-functional. **Recommendations to others considering Drupal:** Consider costs, team size, and support options. **What problems is Drupal solving and how is that benefiting you?** Ability to manage content and customize web pages. ### 29. The Benefits of Drupal **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Drupal?** We looked into headless drupal, with static files out on the live server. The ease of getting content created that can be used in multiple places with tagging, etc is awesome. We wanted a modular site where we could grab those content sections, even dynamic ones that pull content in based on taxonomic variables. It is so much faster, takes less development, and freed up resources for other things. Running headless, the web visitor didn't have to interact with Drupal directly, they are just served up the files. This is one of the headaches we had with WP, too. We just want the content out there loading quickly. **What do you dislike about Drupal?** You need to have your templates and design in place. It's not super flexible if you need to be going back and making changes constantly to the global stuff. **What problems is Drupal solving and how is that benefiting you?** It freed up development resources for more strategic projects (less things breaking in less places). This allowed us to allocate more resources to projects that boost revenue. ### 30. Versatile and powerful CMS with a large community (but heavy as well) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2018 **What do you like best about Drupal?** Drupal is a great framework and CMS for those that need a complex solution but don't want to code from the ground up or code at all. The large list of modules (plugins) available allow you to find a solution to almost any feature you request or think. And even if that weren't the case, it is easy to find programmers that could create a module for your needs. Ecommerce, organic groups, layouts, views and many other challenges are solvable without the need to write a single line of code. Constant updates make the CMS very future proof and safe. **What do you dislike about Drupal?** The CMS in itself is quite heavy if you start to add too many modules. However, this can be optimized and reduced, other CMS offer better loading times. The learning curve is quite steep as well. It's not a CMS for everyone, but it's a great tool to tackle complex systems. **What problems is Drupal solving and how is that benefiting you?** The ecommerce environment is fantastic and the best one in my opinion in terms of Open Source and free solutions out there. ### 31. It Does What It Needs To **Rating:** 3.0/5.0 stars **Reviewed by:** Mark T S. | Sr. Director of Marketing, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2018 **What do you like best about Drupal?** We are able to manage five different websites on one CMS. **What do you dislike about Drupal?** It is not very user friendly. The interface is not easy to navigate, the image upload process is confusing, and it is not very intuitive. Additionally, the editing tools are subpar compared to other CMS systems I have used. **Recommendations to others considering Drupal:** If you decide to use Drupal, I would recommend having an in house expert, because odds are you are going to need someone to build custom functions for you. **What problems is Drupal solving and how is that benefiting you?** We aren't using Drupal to do anything out of the ordinary. We use it to host web content for a variety of elearning sites. I have found that it is extremely easy to edit meta tags. ### 32. Love it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2018 **What do you like best about Drupal?** Ease of use, simplicity, once you figure it out, you got it! **What do you dislike about Drupal?** It takes a while to learn, but that is with any software. **What problems is Drupal solving and how is that benefiting you?** Our entire website is done in Drupal ### 33. Complex CMS but highly extensible **Rating:** 4.5/5.0 stars **Reviewed by:** Ian C. | Head of Library Technology Initiatives and Development, Libraries, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2017 **What do you like best about Drupal?** Drupal is great for building and managing websites that require custom content types and workflows. It provides built-in, GUI-based, functionality for creating content types, workflow rules, and other custom content management requirements. Drupal has has a strong built-in user management system. It's more of a framework of GUI-based tools that allow you to more quickly extend it for your requirements. Drupal also offers a well-developed API for extending the system. It's add-on ecosystem is also better managed then some other CMS. Powerful command line tools are also available to make operational management tasks (such as upgrades, sync'ing from dev to production, etc) much easier. The Views module is exceptionally useful for knitting together tables of data that draw on the fields on distinct content types. **What do you dislike about Drupal?** Some of it's management features are not as slick on the front-end as WordPress. For example, upgrading modules is most easily done using command line tools. **Recommendations to others considering Drupal:** There is a steeper learning curve if you've never worked with it before. It really is more of a blend between a framework with API's and CMS. It's critical to understand your requirements first and determine whether to invest the development resources to implement a Drupal site. I highly recommend using Pantheon of Acquia to spin up a free dev site to learn about Drupal. **What problems is Drupal solving and how is that benefiting you?** We were able to build several websites that utilize many custom content types (content that have many unique fields within the type). It's extensible nature allowed us to easily integrate with third-party, hosted systems and pull/push data to those systems. ### 34. Drupal is great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2019 **What do you like best about Drupal?** Works well for those who don't have a lot of experience coding or creating/designing web applications and also is malleable for those who do have experience. **What do you dislike about Drupal?** Code is a little difficult to manipulate at times. **What problems is Drupal solving and how is that benefiting you?** Mostly e-Commerce business solutions. But also great tools available for data collection and user management. ### 35. A very scalable CMS thanks to the community **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2018 **What do you like best about Drupal?** The flexibility of the system and the community it has, allows for the expansion and enhancement of the CMS core to meet any project requirement. **What do you dislike about Drupal?** By default, it is too limited and you always depend on third parties (or yourself) to create slightly complex projects. **Recommendations to others considering Drupal:** It is a somewhat complex CMS at the beginning but with infinite possibilities. **What problems is Drupal solving and how is that benefiting you?** Web pages that require an administration and management area for the client so that they can manage it themselves in the future. ### 36. The most robust system **Rating:** 5.0/5.0 stars **Reviewed by:** Agata L. | Rekrutujemy. Zapytaj o oferty, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2018 **What do you like best about Drupal?** The versatility is the best. From small, single-page blogs to e-shops to complex portals - Drupal can do it all. As an editor, I value how many options it gives me to present the content I want to share and if I have an authorization, the easiness of adding new options. **What do you dislike about Drupal?** In most of the cases, it's not the platform for total beginners. You can make almost anything from Drupal, but with help of an experienced developer. But hey, we have found a solution! :) And, as most of the open source solutions, you are responsible for updating your software. The company that develops the platform can make some amendments to make it safer, but It's your responsibility to install all of the patches. **Recommendations to others considering Drupal:** There are a lot of comparisons on the Internet between different platforms. Of course, if an agency is better with Wordpress, it will say Wordpress is better. If their specialization is Joomla or Sitecore, those platforms would win. The truth is that there is no one, clear response which one is better - sorry! You have to evaluate the options on your own considering the strongest of your needs. Drupal, however, has a lot of "trial" options. You may want to build a demo of your product and see if it's ok. Also, there are many distribution versions that can help you with it, i.e. Droopler or Thunder **What problems is Drupal solving and how is that benefiting you?** Most of our problems and problems of our business partners are solved with Drupal. We developed our own webpage od Rupal and it is our best advertisement. Instead of writing countless lines of code, e can build complex web pages like from Lego bricks - ready modules spare a lot of the time and prevent reinventing the wheel, again and again. ### 37. Lost in Popularity Contest to Wordpress **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2018 **What do you like best about Drupal?** Overall designs and functionality are similar to Joomla. Drupal can become powerful when you added modules and plugins to this core frameworks. **What do you dislike about Drupal?** Some latest updates are beginning to loose pace. Example, Drupal has a module to compile to PWA. Yet, it like other open sources - we are asked to use it at our own risk. If you compare Drupal to Wordpress for example, this type of enhancements are very widely available. In fact, you can easily find discussion forum about it. Also, Drupal may have e-commerce modules. Yet, it is not as lucrative as Wordpress which you can instantly set ECWID or a free WooCommerce. **Recommendations to others considering Drupal:** If you are looking for a free content management and like to have open source control, Drupal may be an option for you. However, there are other CMS (Content Management System) that can do similarly or even more popular such as Joomla, Grav, ProcessWire, DropKick, TidyCMS, ExpressEngine and of course Wordpress. **What problems is Drupal solving and how is that benefiting you?** If you are looking to just create a simple corporate look website, Drupal will do fine. However if you are beginning to get fancy such as e-commerce, custom product design modulation, etc, Drupal may need far more effort. ### 38. Very useful, difficult to manege **Rating:** 4.0/5.0 stars **Reviewed by:** Teresa M. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Drupal?** Its a very useful interface where you can build whatever webservice you need. Has good comunnity behind where to find help to develop your project. **What do you dislike about Drupal?** You need a high level of knowledge to manage and design, based on modules you need to configure or create, you'll have trouble if you don't manage it. **Recommendations to others considering Drupal:** Good tool to develop any project, make sure you have the necessary level to manage it, if you don't use third party solutions. **What problems is Drupal solving and how is that benefiting you?** Good Web design, fixes any issue you have and makes a good job if you know hoy to manage it. ### 39. Flexible CMS for a website/app of any size **Rating:** 5.0/5.0 stars **Reviewed by:** Emilee C. | Director Of Client Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2018 **What do you like best about Drupal?** As an agency who builds websites constantly, we've found that Drupal gives us the most flexibility to be creative and design stunning websites that are also technically sound and easy to manage on the back end. **What do you dislike about Drupal?** There honestly aren't many things that we can complain about. **Recommendations to others considering Drupal:** It is open source and comes with a large community of help. We would high recommend giving it a second look when considering a CMS for your website! **What problems is Drupal solving and how is that benefiting you?** Clients come to us with ugly websites that their IT department alone can manage. Building Drupal sites gives our clients a robust CMS that they can easily maintain and manage on their own. We perform updates periodically, but for the most part can remain pretty hands off if the client wants to run with their new site. Additionally, we have the ability to create virtually anything that our clients as in terms of functionality. This makes us look like rockstars and our clients thrilled with their site/app. ### 40. excellent CMS. **Rating:** 4.0/5.0 stars **Reviewed by:** Samantha N. | IT Project Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2018 **What do you like best about Drupal?** The tool is ideal for those without experience in the design of HTML or advanced websites. Drupal will have an excellent API that, once it is learned, will help them develop in a way that takes advantage of many Drupal features that they would otherwise have to build, other open source CMS options come with many built-in assumptions about how the tool will be used or deployed. Drupal is finally flexible as a web development platform. Drupal has a handful of content workflow modules, calendar, a versatile ACL that you can define and a system configuration that, if you're ready for the task, allows you to define much of it on your own. **What do you dislike about Drupal?** Drupal does come with a rather intimidating learning curve. Another problem with Drupal is that when it comes to continuous delivery, things get a bit muddy. The complexity increases as more and more developers participate in the project. **Recommendations to others considering Drupal:** Very good cms, it is integrated with a wide variety of software - platforms. It has a lot of customization capacity. **What problems is Drupal solving and how is that benefiting you?** We have used Drupal to build your internal training portal and manage your sales force. ### 41. Friendly platform **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2019 **What do you like best about Drupal?** Having choices to make landing pages easy to navigate **What do you dislike about Drupal?** At times is hard to reconfigure page structure **Recommendations to others considering Drupal:** Take Online courses **What problems is Drupal solving and how is that benefiting you?** Being able to strategically organize information to make easy to find by visitors ### 42. intuitive software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2018 **What do you like best about Drupal?** It's a very straight-forward and easy to use system, like Wordpress. you can edit a website without having extensive knowledge of code. **What do you dislike about Drupal?** Nothing - I think it's a great software. **What problems is Drupal solving and how is that benefiting you?** Using it as a content management system to share data and information as a resource center. ### 43. Review from Drupal Developer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2018 **What do you like best about Drupal?** Great CMS, out of box features that Drupal provides are great, various distributions for different kind of websites, ton of modules and themes provided. **What do you dislike about Drupal?** Decoupling of HTML is now being possible but not to a full length extend. I would really like Frontend to be decoupled completely from the Drupal. **What problems is Drupal solving and how is that benefiting you?** Creating a CMS website with editorial and publishing team flow. It's the best CMS in the market for big website like one we are developing. Out of the box work flows, themes, modules and the community is getting strong everyday. ### 44. Drupal - An "everything you need" publishing platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jean F. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2018 **What do you like best about Drupal?** Drupal is easy to integrate with others, it can be used to publish your blog, or you entire company´s website. The integration piece allows you to use the same platform with your customer service, or it can be used to authenticate your visitor´s on a hotspot page. **What do you dislike about Drupal?** There is a initial learning curve and also you need to pay attention to the updates. And Drupal will tell you that there are updates. So after you finish your install, configure it correctly and keep it updated. **Recommendations to others considering Drupal:** Spend some time practing before going live, it´s a whole new world! **What problems is Drupal solving and how is that benefiting you?** You can use Drupal to keep your documentation ready and searchable, you can also use it as an Intranet Portal, CRM or any other platform. ### 45. Over complicated CMS with very little flexibility **Rating:** 2.5/5.0 stars **Reviewed by:** James B. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Drupal?** This is quite hard to write something which was best. I think the search functionality for membership type sites was pretty advanced however you could easily in another CMS build the same functionality 3 times quicker. The admin area is ok **What do you dislike about Drupal?** The system has poor online support. You will need a full stack developer to administrate and manage the code and updates. You need multiple plugins to get simple functionality to work. The updates of the core are also a minefield and you have to be very careful when upgrading. **Recommendations to others considering Drupal:** You will need to have on going support and have a very good understanding of the folder structure and template structures. You also need to research heavily the plugins and sub dependant plugins which you will need to have to make a simple function work. The updates are also a minefield. E-Commerce as well is particular bad. There is a plugin but support is about 2 to 3 years out of date **What problems is Drupal solving and how is that benefiting you?** Drupal solved a problem I had where I wanted to combine a search based on multiple filters and then outputting the information into a lightbox. I also need a smart way to manage the company information in the backend. One really good function I was able to do is work with Affiliate links, I was able to pull in 30 to 40 feeds and upto 15000 lines of data every 15 minutes and convert them to posts to form a sports news website. ### 46. Robust Open Source That is Ready When You Are **Rating:** 3.0/5.0 stars **Reviewed by:** Christopher B. | Freelance Developer and Consultant, Museums and Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2018 **What do you like best about Drupal?** The Drupal developer community is really what makes Drupal the CMS it is today. If there is a business need or problem chances are the Drupal community already tackled it in multiple variations. Businesses and organizations just need to ask them selves if they are ready to invest in Drupal and if the answer is yes, then the choice is pretty clear. Drupal is a robust and well thought out and fast moving CMS, expect rapid change and updates and plan for it. The CLI tool called Drush is an industry best which no organization should do without. Remarkable performance can be achieved when the correct hosting is realized. Themeing a Drupal site is a joy when the right base theme is created or selected. The end result of a finished product is a website/product and backing CMS that will run near flawlessly for years on end. **What do you dislike about Drupal?** The learning curve for developers (arrays of doom) and end users is a bit jagged, but not impossible, at it's core Drupal is remarkably simple and powerful. Versions 6 and 7 are stable beyond expectation, version 8 is rapidly becoming the way forward, but still needs some major work in certain areas (media module). Organizations do have an up front development cost which might be too steep and without in house expertise in one area or another it may look like the least likely of candidates for CMS selection. **Recommendations to others considering Drupal:** Be ready to make significant investment in staffing hours to support Drupal or select from one of the many 3rd party development/hosting/support vendors that are widely available . **What problems is Drupal solving and how is that benefiting you?** Establishing web presence and expanding and extending enterprise level services to the public. ### 47. Great way to add features to your website **Rating:** 3.5/5.0 stars **Reviewed by:** Jaclyn M. | Digital Services Coordinator, Libraries, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2018 **What do you like best about Drupal?** It provides a way for someone to easily make updates to a site without knowing HTML. Someone can create a basic site in Drupal for someone else, and that person only needs to click "edit" to make instant changes to any page. It also allows for vast customization of a website, including almost any feature you can think of just by installing a module. **What do you dislike about Drupal?** It can take a while to learn. Someone who already knows HTML, and/or is comfortable with new technology should not have a problem. But tech novices may find it too difficult. You also need to plan for regularly updating the software, as there are frequent security patches in Drupal that need to be installed. **Recommendations to others considering Drupal:** When using Drupal, be prepared to spend quite a bit of time learning how it works, and playing around with the features. You have to think of Drupal more in terms of a database, made up of individual pieces of content called "nodes," rather than in terms of a static site made up of individual pages. You'll also need to complete several setup tasks at the beginning, such as choosing a theme (or downloading/installing a different theme), filling in the site title/slogan/logo, and deciding what features and modules are important for the site to have. **What problems is Drupal solving and how is that benefiting you?** Drupal gave us the ability to incorporate extra features into our site, including a blog and an event calendar. It also allowed us to have a nice-looking site without having to have a professional designer. ### 48. Drupal review **Rating:** 4.0/5.0 stars **Reviewed by:** Slok S. | Front End Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2018 **What do you like best about Drupal?** The best thing about drupal is it has a good demand in the market. It has a good UI. **What do you dislike about Drupal?** Its doesn't have good tutorials and it is pricey.It can be very confusing at times. **What problems is Drupal solving and how is that benefiting you?** We use drupal since its open source and used for CMS ### 49. Comprehensive features, streamlined management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2018 **What do you like best about Drupal?** This platform integrates every tool necessary for an amazing UX/UI development standpoint. I like that everything is streamlined and user-friendly, and you don't need to waste time digging for what you need to create your site. **What do you dislike about Drupal?** I don't have any complaints about the system, except that there is a small learning curve for new developers when picking up the system. **What problems is Drupal solving and how is that benefiting you?** Agency website development for a variety of clients. We've seen less margin for errors and quicker construction of sites. ### 50. Drupal - Very Powerful Opensource CMS **Rating:** 5.0/5.0 stars **Reviewed by:** Gopinath M. | Team Lead, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2018 **What do you like best about Drupal?** Drupal is built on opensource PHP language. It is free to use. **What do you dislike about Drupal?** Actually, nothing to dislike in Drupal Software. **Recommendations to others considering Drupal:** Drupal is very to install, configure and use. As drupal is a opensource, it has lots of community support. It has lots of modules. With those modules, we can get any functionality over core drupal. **What problems is Drupal solving and how is that benefiting you?** Drupal is used to develop websites with all dynamic functionalities like forms, user management etc. Admin panel is very easy to use. We can build websites very easily in short time range. Most of the website customization can be handled from admin panel itself. ## Drupal Discussions - [What make drupal one of the best CMS in the world?](https://www.g2.com/discussions/35339-what-make-drupal-one-of-the-best-cms-in-the-world) - 2 comments, 1 upvote - [Version](https://www.g2.com/discussions/10421-version) - 1 comment, 1 upvote - [View Drupal pricing details and edition comparison](https://www.g2.com/products/drupal/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-09+07%3A37%3A52+-0500&secure%5Bsession_id%5D=8114360e-4de0-478f-ab63-9ae6e48d52c9&secure%5Btoken%5D=fb0b5ad089fedfe050e184a85731d76c021f1e272802e47bcd210ee1eb51dde2&format=llm_user) ## Drupal Integrations - [Ellucian Student](https://www.g2.com/products/ellucian-student/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) ## Drupal Features **Content** - Content Authoring - Rich Text Editor - Versioning - Plug-ins/Widgets/Apps - Approval Process - Content Scheduling - Asset Management - Internal Search - Content Repository **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Design** - Breadth of Pre-Built Templates - Mobile - Branding/Themes - Customization **Platform** - User Community - SEO - Flexible Navigation Structures - User, Role, and Access Management - Enterprise Scalability - Internationalization - Dashboards and Reports - API / Integrations **Agentic AI - Web Content Management** - Cross-system Integration - Natural Language Interaction ## Top Drupal Alternatives - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - 4.4/5.0 (9,378 reviews) - [Umbraco](https://www.g2.com/products/umbraco/reviews) - 4.5/5.0 (967 reviews) - [Webflow](https://www.g2.com/products/webflow/reviews) - 4.4/5.0 (980 reviews)