DonorDock Features
Administration (9)
Reporting
Reports on various important data and metrics. 82 reviewers of DonorDock have provided feedback on this feature.
Interaction Tracking
The ability to track each interaction with donors and maintain a record of their giving history. 77 reviewers of DonorDock have provided feedback on this feature.
Automation
Based on 69 DonorDock reviews. Tools to automate a variety of processes such as email marketing and emailing receipts.
Donor Profiles
Profiles for each donor including contact information, interaction history, and giving history. This feature was mentioned in 79 DonorDock reviews.
User Dashboard
Allows users to customize their home page to display the information relevant to their role and tasks. 73 reviewers of DonorDock have provided feedback on this feature.
Donor Profiles
Based on 83 DonorDock reviews. Stores donor profiles that track all relevant information, including contact info, solicitor, giving history, and specialized attributes.
Reporting
Reports on any designated segmentation of donor information and/or gift history, and analyzes year over year trends. This feature was mentioned in 82 DonorDock reviews.
Templates
Provides standard templates for letters and emails and/or allows users to create their own. This feature was mentioned in 77 DonorDock reviews.
Customization
Creates custom fields to track information about donors or gifts that is specific to an organization. This feature was mentioned in 77 DonorDock reviews.
Fundraising (6)
Campaign Management
Based on 74 DonorDock reviews. The ability to plan and execute fundraising campaigns based around specific goals.
Online Donation Portal
As reported in 68 DonorDock reviews. The ability to accept donations online via a website, social media, or mobile device.
Event Planning
Tools to plan fundraising events, including ticketing, registration, and attendance tracking. 42 reviewers of DonorDock have provided feedback on this feature.
Recurring Donations
The ability to set up recurring donations of a specific amount at a chosen interval. 62 reviewers of DonorDock have provided feedback on this feature.
Peer-to-peer Fundraising
The ability to create social media fundraising pages that are shareable and leverage social networks. 39 reviewers of DonorDock have provided feedback on this feature.
Mobile Capabilities
Based on 53 DonorDock reviews. The ability to use mobile devices to collect in-person donations at an event or kiosk.
Marketing (2)
Email Marketing
Based on 61 DonorDock reviews. Tools to create, customize, and send out mass marketing emails to specific donor groups.
Direct Mail Tools
Tools to create paper flyers and other mailings to be sent via direct mail. This feature was mentioned in 53 DonorDock reviews.
Donor Management (4)
Moves Management
As reported in 58 DonorDock reviews. Tracks action steps and notes for each prospective donor in the donor pipeline.
Pledge Tracking
Records gift pledges and updates remaining amount based on installments. 55 reviewers of DonorDock have provided feedback on this feature.
E-Document Storage
As reported in 54 DonorDock reviews. Allows electronic files to be uploaded and stored within donor profiles.
Acknowledgments & Communications
As reported in 75 DonorDock reviews. Generates acknowledgment letters for donations, and supports e-mail and letter mailing communication with donors.
Interoperability (3)
Event Tracking
Based on 49 DonorDock reviews. Stores event registration and ticketing information collected through online forms or manual data entry.
Gift Tracking
Downloads gift information from integrated fundraising tools into donor profiles. This feature was mentioned in 80 DonorDock reviews.
Fund Accounting
Designates restricted and unrestricted revenue and either integrates with accounting software or generates accounting reports for reconciliation. 53 reviewers of DonorDock have provided feedback on this feature.
Constituent Management (3)
Constituent Profiles
Based on 59 DonorDock reviews and verified by the G2 Product R&D team. Creates unique profiles for constituents--such as donors, volunteers, or members--to store relevant information, and categorize individuals with customizable attributes.
Online Portal
Allows constituents to create an online account to engage with the organization, such as updating contact information, managing memberships, or signing up for marketing and event reminders. 62 reviewers of DonorDock have provided feedback on this feature.
Donor Communications
Based on 72 DonorDock reviews and verified by the G2 Product R&D team. Enables gift acknowledgment and letter and electronic communications with constituents.
Marketing Automation (4)
Email Marketing
Based on 64 DonorDock reviews and verified by the G2 Product R&D team. Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing, and auto-responders.
Lead Management
Based on 49 DonorDock reviews and verified by the G2 Product R&D team. Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.
Campaign Management
Based on 55 DonorDock reviews and verified by the G2 Product R&D team. Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.
Marketing ROI Analytics
Based on 46 DonorDock reviews and verified by the G2 Product R&D team. Analyzes effectiveness of an organization's various marketing activities
Workflow Automation (3)
Donor Prospecting
Based on 54 DonorDock reviews and verified by the G2 Product R&D team. Automates activities and reminders for each of your prospects to help move them along the donor pipeline.
Data Entry
Based on 72 DonorDock reviews and verified by the G2 Product R&D team. Simplifies data entry tasks by pulling relevant data from other sources and automatically updates existing records, or generates new records.
Task Delegation
Based on 52 DonorDock reviews and verified by the G2 Product R&D team. Establishes task assignments for individual staff members that alert as prerequisite tasks are completed.
Reporting & Analytics (3)
Reporting
Based on 73 DonorDock reviews and verified by the G2 Product R&D team. Enables reporting of all data contained within the system. Allows for standard reports as well as the ability to create customs reports.
Dashboards
Based on 72 DonorDock reviews and verified by the G2 Product R&D team. Displays a customizable graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs)
Automated Reports
Based on 61 DonorDock reviews and verified by the G2 Product R&D team. Allows users to schedule automated reports to be pulled at a specified day and time.
Integrations (3)
Accounting
Provides fund accounting support to track payments receivable and pending. This feature was mentioned in 48 DonorDock reviews.
Fundraising
Based on 65 DonorDock reviews and verified by the G2 Product R&D team. Supports online donation and event registration processing and imports fundraising data into records.
Grant Management
Based on 45 DonorDock reviews. Manages grant-related activities such as proposal and reporting deadlines, document storage, and grant award expenditure.
Agentic AI - Nonprofit CRM (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases





