DonorDock Features
Administration (9)
Reporting
Reports on various important data and metrics. This feature was mentioned in 82 DonorDock reviews.
Interaction Tracking
Based on 77 DonorDock reviews. The ability to track each interaction with donors and maintain a record of their giving history.
Automation
Tools to automate a variety of processes such as email marketing and emailing receipts. This feature was mentioned in 69 DonorDock reviews.
Donor Profiles
As reported in 79 DonorDock reviews. Profiles for each donor including contact information, interaction history, and giving history.
User Dashboard
Allows users to customize their home page to display the information relevant to their role and tasks. 73 reviewers of DonorDock have provided feedback on this feature.
Donor Profiles
Stores donor profiles that track all relevant information, including contact info, solicitor, giving history, and specialized attributes. 83 reviewers of DonorDock have provided feedback on this feature.
Reporting
As reported in 82 DonorDock reviews. Reports on any designated segmentation of donor information and/or gift history, and analyzes year over year trends.
Templates
As reported in 77 DonorDock reviews. Provides standard templates for letters and emails and/or allows users to create their own.
Customization
As reported in 77 DonorDock reviews. Creates custom fields to track information about donors or gifts that is specific to an organization.
Fundraising (6)
Campaign Management
As reported in 74 DonorDock reviews. The ability to plan and execute fundraising campaigns based around specific goals.
Online Donation Portal
As reported in 68 DonorDock reviews. The ability to accept donations online via a website, social media, or mobile device.
Event Planning
Tools to plan fundraising events, including ticketing, registration, and attendance tracking. 42 reviewers of DonorDock have provided feedback on this feature.
Recurring Donations
The ability to set up recurring donations of a specific amount at a chosen interval. This feature was mentioned in 62 DonorDock reviews.
Peer-to-peer Fundraising
Based on 39 DonorDock reviews. The ability to create social media fundraising pages that are shareable and leverage social networks.
Mobile Capabilities
As reported in 53 DonorDock reviews. The ability to use mobile devices to collect in-person donations at an event or kiosk.
Marketing (2)
Email Marketing
Based on 61 DonorDock reviews. Tools to create, customize, and send out mass marketing emails to specific donor groups.
Direct Mail Tools
As reported in 53 DonorDock reviews. Tools to create paper flyers and other mailings to be sent via direct mail.
Donor Management (4)
Moves Management
Based on 58 DonorDock reviews. Tracks action steps and notes for each prospective donor in the donor pipeline.
Pledge Tracking
Based on 55 DonorDock reviews. Records gift pledges and updates remaining amount based on installments.
E-Document Storage
As reported in 54 DonorDock reviews. Allows electronic files to be uploaded and stored within donor profiles.
Acknowledgments & Communications
Generates acknowledgment letters for donations, and supports e-mail and letter mailing communication with donors. This feature was mentioned in 75 DonorDock reviews.
Interoperability (3)
Event Tracking
Stores event registration and ticketing information collected through online forms or manual data entry. 49 reviewers of DonorDock have provided feedback on this feature.
Gift Tracking
Downloads gift information from integrated fundraising tools into donor profiles. This feature was mentioned in 80 DonorDock reviews.
Fund Accounting
Designates restricted and unrestricted revenue and either integrates with accounting software or generates accounting reports for reconciliation. 53 reviewers of DonorDock have provided feedback on this feature.
Constituent Management (3)
Constituent Profiles
Based on 59 DonorDock reviews and verified by the G2 Product R&D team. Creates unique profiles for constituents--such as donors, volunteers, or members--to store relevant information, and categorize individuals with customizable attributes.
Online Portal
Allows constituents to create an online account to engage with the organization, such as updating contact information, managing memberships, or signing up for marketing and event reminders. 62 reviewers of DonorDock have provided feedback on this feature.
Donor Communications
Based on 72 DonorDock reviews and verified by the G2 Product R&D team. Enables gift acknowledgment and letter and electronic communications with constituents.
Marketing Automation (4)
Email Marketing
Based on 64 DonorDock reviews and verified by the G2 Product R&D team. Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing, and auto-responders.
Lead Management
Based on 49 DonorDock reviews and verified by the G2 Product R&D team. Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.
Campaign Management
Based on 55 DonorDock reviews and verified by the G2 Product R&D team. Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.
Marketing ROI Analytics
Based on 46 DonorDock reviews and verified by the G2 Product R&D team. Analyzes effectiveness of an organization's various marketing activities
Workflow Automation (3)
Donor Prospecting
Based on 54 DonorDock reviews and verified by the G2 Product R&D team. Automates activities and reminders for each of your prospects to help move them along the donor pipeline.
Data Entry
Based on 72 DonorDock reviews and verified by the G2 Product R&D team. Simplifies data entry tasks by pulling relevant data from other sources and automatically updates existing records, or generates new records.
Task Delegation
Based on 52 DonorDock reviews and verified by the G2 Product R&D team. Establishes task assignments for individual staff members that alert as prerequisite tasks are completed.
Reporting & Analytics (3)
Reporting
Based on 73 DonorDock reviews and verified by the G2 Product R&D team. Enables reporting of all data contained within the system. Allows for standard reports as well as the ability to create customs reports.
Dashboards
Based on 72 DonorDock reviews and verified by the G2 Product R&D team. Displays a customizable graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs)
Automated Reports
Based on 61 DonorDock reviews and verified by the G2 Product R&D team. Allows users to schedule automated reports to be pulled at a specified day and time.
Integrations (3)
Accounting
Provides fund accounting support to track payments receivable and pending. 48 reviewers of DonorDock have provided feedback on this feature.
Fundraising
Based on 65 DonorDock reviews and verified by the G2 Product R&D team. Supports online donation and event registration processing and imports fundraising data into records.
Grant Management
Manages grant-related activities such as proposal and reporting deadlines, document storage, and grant award expenditure. 45 reviewers of DonorDock have provided feedback on this feature.
Agentic AI - Nonprofit CRM (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases





