--- title: Dew CRM Reviews meta_title: 'Dew CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Dew CRM works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2026-06-24' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Dew CRM Reviews **Vendor:** Webdew **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 ## About Dew CRM DewCRM is a cloud-based customer relationship management and marketing automation platform designed to help businesses of all sizes streamline their operations and enhance customer engagement. It offers a comprehensive suite of tools that enable users to capture leads, nurture relationships, and close deals efficiently. With its intuitive interface and robust features, DewCRM empowers businesses to manage projects, tasks, and client communications all in one place, facilitating growth and scalability. Key Features and Functionality: - Lead Generation: Convert website visitors and social media followers into paying customers using powerful lead capture tools such as customizable landing pages, surveys, forms, and interactive calendars. - Marketing Automation: Automate personalized email campaigns and follow-ups to nurture leads effectively, ensuring consistent and timely communication. - Sales Management: Track sales activities and progress in real-time, manage the sales pipeline, and close deals faster with intuitive tools. - Content Management: Build engaging websites, landing pages, and forms to attract and engage leads, enhancing online presence and customer interaction. - Reporting and Analytics: Gain insights into business performance through tailored reports, enabling data-driven decision-making and strategy optimization. - Mobile Access: Manage CRM tools on the go with mobile applications for iOS and Android, ensuring accessibility and flexibility. - Integrations: Seamlessly integrate with various third-party tools to enhance functionality and streamline workflows. Primary Value and Solutions Provided: DewCRM addresses common business challenges such as disorganized data, inefficient processes, and the need for multiple tools by offering an all-in-one platform that centralizes customer information and automates workflows. This integration leads to increased efficiency, enhanced customer insights, and improved collaboration within teams. By automating routine tasks and providing detailed analytics, DewCRM enables businesses to focus on building strong customer relationships and driving growth. ## Dew CRM Pros & Cons **What users like:** - Users appreciate the **ease of use** of Dew CRM, finding it intuitive and helpful for managing customer relationships. (1 reviews) - Users appreciate the **intuitive dashboard** of Dew CRM, which simplifies follow-ups and enhances usability for small businesses. (1 reviews) - Users value the **intuitive interface** of Dew CRM, enhancing their user experience and simplifying dashboard navigation. (1 reviews) - Users value the **user-friendly interface** of Dew CRM, simplifying management tasks for small and medium-sized businesses. (1 reviews) **What users dislike:** - Users find the **limited features and mobile app absence** of Dew CRM frustrating, impacting their overall experience. (1 reviews) - Users note the **limited features** of Dew CRM, especially in the free version, hindering its overall effectiveness. (1 reviews) - Users find that Dew CRM lacks **advanced features** in the free version, limiting integrations and automation capabilities. (1 reviews) ## Dew CRM Reviews ### 1. " Best Crm application and I am very satisfied" **Rating:** 5.0/5.0 stars **Reviewed by:** Varsha N. | Sr. Test Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Dew CRM?** Dew CRM is a straightforward and user-friendly customer relationship management tool, primarily aimed at small and medium-sized businesses like ours. It also assists me with follow-ups, thanks to its intuitive dashboard. **What do you dislike about Dew CRM?** Dew CRM does come with a few limitations like the number of advanced features, including integrations with other tools, more sophisticated automation, and detailed reporting, are only accessible in the paid versions. The free plan imposes limits on the number of contacts and available storage. Additionally, the absence of a dedicated mobile app at this time is a little inconvenience to me. **What problems is Dew CRM solving and how is that benefiting you?** Since our organization is a small business, Dew CRM is affordable for us and has been very helpful to me, especially when it comes to following up with our clients. - [View Dew CRM pricing details and edition comparison](https://www.g2.com/products/dew-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+07%3A35%3A12+-0500&secure%5Bsession_id%5D=3c3193b3-8b1f-48ec-91f5-8ea48a5e0b2f&secure%5Btoken%5D=15b4f82a464fb20468bb6259f5574f0a98c34fb6a00637f2d2d59bf9e3704d79&format=llm_user) ## Dew CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Dew CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,646 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,165 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,245 reviews)