--- title: Dew CRM Reviews meta_title: 'Dew CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Dew CRM works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Dew CRM Reviews **Vendor:** Webdew **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 ## About Dew CRM DewCRM is a cloud-based customer relationship management and marketing automation platform designed to help businesses of all sizes streamline their operations and enhance customer engagement. It offers a comprehensive suite of tools that enable users to capture leads, nurture relationships, and close deals efficiently. With its intuitive interface and robust features, DewCRM empowers businesses to manage projects, tasks, and client communications all in one place, facilitating growth and scalability. Key Features and Functionality: - Lead Generation: Convert website visitors and social media followers into paying customers using powerful lead capture tools such as customizable landing pages, surveys, forms, and interactive calendars. - Marketing Automation: Automate personalized email campaigns and follow-ups to nurture leads effectively, ensuring consistent and timely communication. - Sales Management: Track sales activities and progress in real-time, manage the sales pipeline, and close deals faster with intuitive tools. - Content Management: Build engaging websites, landing pages, and forms to attract and engage leads, enhancing online presence and customer interaction. - Reporting and Analytics: Gain insights into business performance through tailored reports, enabling data-driven decision-making and strategy optimization. - Mobile Access: Manage CRM tools on the go with mobile applications for iOS and Android, ensuring accessibility and flexibility. - Integrations: Seamlessly integrate with various third-party tools to enhance functionality and streamline workflows. Primary Value and Solutions Provided: DewCRM addresses common business challenges such as disorganized data, inefficient processes, and the need for multiple tools by offering an all-in-one platform that centralizes customer information and automates workflows. This integration leads to increased efficiency, enhanced customer insights, and improved collaboration within teams. By automating routine tasks and providing detailed analytics, DewCRM enables businesses to focus on building strong customer relationships and driving growth. ## Dew CRM Pros & Cons **What users like:** - Users find Dew CRM to be **straightforward and user-friendly** , making customer management tasks easy and efficient. (1 reviews) - Users value the **intuitive dashboard** of Dew CRM, finding it easy to manage customer interactions and follow-ups. (1 reviews) - Users praise the **intuitive interface** of Dew CRM, enhancing usability and effectiveness for managing customer relationships. (1 reviews) - Users value the **user-friendly interface** of Dew CRM, enhancing their experience with easy follow-ups and navigation. (1 reviews) **What users dislike:** - Users note the **limitations in the free plan** with restricted contacts and lack of mobile app access. (1 reviews) - Users find the **limited features** of Dew CRM restrict their ability to fully utilize the platform's potential. (1 reviews) - Users find the **missing features** of Dew CRM, especially in the free plan, somewhat limiting and inconvenient. (1 reviews) ## Dew CRM Reviews ### 1. " Best Crm application and I am very satisfied" **Rating:** 5.0/5.0 stars **Reviewed by:** Varsha N. | Sr. Test Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Dew CRM?** Dew CRM is a straightforward and user-friendly customer relationship management tool, primarily aimed at small and medium-sized businesses like ours. It also assists me with follow-ups, thanks to its intuitive dashboard. **What do you dislike about Dew CRM?** Dew CRM does come with a few limitations like the number of advanced features, including integrations with other tools, more sophisticated automation, and detailed reporting, are only accessible in the paid versions. The free plan imposes limits on the number of contacts and available storage. Additionally, the absence of a dedicated mobile app at this time is a little inconvenience to me. **What problems is Dew CRM solving and how is that benefiting you?** Since our organization is a small business, Dew CRM is affordable for us and has been very helpful to me, especially when it comes to following up with our clients. - [View Dew CRM pricing details and edition comparison](https://www.g2.com/products/dew-crm/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+02%3A22%3A08+-0500&secure%5Bsession_id%5D=b7d79da3-573b-4c46-9e74-7a44b061e056&secure%5Btoken%5D=ace97d33784938d2280f2b0367f6678d498c5fd9696b9fd9f08b2fd586a17c42&format=llm_user) ## Dew CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Dew CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,680 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,295 reviews)