Demandforce Reviews & Product Details

Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com.

Seller

Internet Brands

Languages Supported

English, Spanish

Product Description

The Demandforce software-as-a-service application is used by thousands of customers to grow revenue, keep clients coming back, and manage operations more effectively.

Overview by

Nick Saidiner

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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Top-Rated Alternatives

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Demandforce Integrations

(1)

Integration information sourced from real user reviews.

Demandforce Media

Demandforce Demo - Demandforce Two-Way Text

Increase communication and improve customer relationships with Demandforce Two-Way Text feature!

Demandforce Demo - Demandforce Online Booking

Increase and manage appointment bookings with Demandforce Online Booking feature!

Demandforce Demo - Demandforce Mobile App

Manage your business through your own mobile device with Demandforce Mobile App!

Streamline and improve communication with Demandforce Phone!

Demandforce Demo - Demandforce Campaign Studio

Create successful email marketing campaigns with Demandforce Campaign Studio tool!

Demandforce Demo - Demandforce Reputation Management

Improve and manage your online reputation to attract more customers with Demandforce Reputation Management tool!

Demandforce Reviews (29)

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Verified User in Veterinary

Mid-Market (51-1000 emp.)

12/12/2018

"Pretty good!"

4/5

What do you like best about Demandforce?

I love that it gives the ability to reach so many customers with minimal effort. It is also pretty user-friendly and can offer a ton of helpful information to track data. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

I wish it was a little easier to design emails, advertisements and other things like that. Its easy to use but its capabilities are somewhat limited and it doesn't always work properly on all browsers. Review collected by and hosted on G2.com.

Recommendations to others considering Demandforce:

Make sure it acts the same and is useful regardless of browser. Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

I am solving issues related to customer engagement. I am getting interaction from more consumers than before and it has definitely generated additional business, which is a great benefit. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

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Hello! Thank you for your positive feedback on our tracking tools. As for your other feedback, we have made changes and improvements since you last left this review. Come see our improvements at demandforce.com!

Daniel B.

Owner/Stylist

Consumer Services

Small-Business (50 or fewer emp.)

7/13/2018

"Everything but the kitchen sink"

4/5

What do you like best about Demandforce?

Reminders, reminders, reminders. I love them. Clients love them. It's the most utilized feature. 2 way texting is also a real game changer in getting valid responses to client inquiries. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

I wish they has SMS only campaigns. You get a much better read through and response rate to a text, even if the emails are built to be agile. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

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Hi Daniel! Thank you for your positive feedback on our appointment reminder solution. Since you last wrote this review we now have two-way text solutions available as well as other solutions that are up to date with the market. Come see everything we have to offer on demandforce.com!

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

9/29/2018

"Great tool that makes the office more efficient."

5/5

What do you like best about Demandforce?

Free texting with patients! You can send automated group texts and free text which has been appreciated by both staff and patients alike. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

My only issue so far with the program is that it does not recognize any changes to un-confirm an appointment if it has previously been confirmed. If you get a last minute cancellation to a confirmed apt and move it then change to un-confirmed demandforce does not recognize the change and will not send a confirmation reminder. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

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Hi! Thank you for your positive feedback on our patient communication solutions.

Lisa C.

Owner

Small-Business (50 or fewer emp.)

12/18/2018

"Demandforce is helpful in online customer communications"

4/5

What do you like best about Demandforce?

I like that our customers can schedule their own appointments and view their service records. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

I think they should make sharing information easier since i've paid for the service. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

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Hi Lisa, thank you for your positive feedback on our appointment scheduling solutions! We appreciate you leaving a review.

Verified User in Cosmetics

Small-Business (50 or fewer emp.)

1/29/2019

"Easy to use marketing service"

3.5/5

What do you like best about Demandforce?

Ease of use. Very simple to navigate and create promotional emails Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

Website is slow and I have had issues with emails not being sent as scheduled Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

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Hi there - thank you for your positive feedback on the user experience and our email campaign studio solution. Since you last wrote this review we have made improvements and changes to the speed of our website as well as other things. Come check us out at demandforce.com!

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

7/26/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy Email outreach and Campaign automation"

4.5/5

What do you like best about Demandforce?

Demandforce was very easy to integrate into our salon studio and sync the emails that are attached to our clients book. It has an automation system, to outreach to clients automatically or remind them if they havent made an appointment in a while. It's very simple to use. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

The Campaign creations are very basic and not much customizable. You can add your own html code but you are still limited. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

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Hello! Thank you for your feedback on our email campaign tool as well as our other automation solutions. We have added new templates and improvements to our email campaign studio solution and would love for you to take a look at what's new at demandforce.com!

Verified User in Hospitality

Mid-Market (51-1000 emp.)

1/17/2019

"Demand Force"

4/5

What do you like best about Demandforce?

Easy to use and great for creating templates. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

Not user friendly could be simplified a bit. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

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Hi! We are very happy to hear Demandforce has been easy to use and that our solutions are working well for you. Thank you for taking time to leave a review!

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

8/11/2018

"Saves me time to focus on patient care"

5/5

What do you like best about Demandforce?

It saves me time having to call patients to confirm their appointment, so I can focus on the patient in front of me. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

I wish patients could choose how many texts or emails they get, like opt in to the service, but don’t want to be harassed and just want to be able to confirm the appt.

I also wish there was a way to input a patients appt on the website when they are not yet registered in our system yet (for new incoming patients). Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

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Hi there - thank you for your positive feedback on our automation solutions. We have definitely made changes and improvements that address your concerns since you last left this review. Have a look to see our new additions and improvements at demandforce.com!

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

2/27/2018

"Overpromise, underdeliver"

0/5

What do you like best about Demandforce?

Text and email capabilities to generate reviews and send messages. The reps are helpful, to a point. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

The sales rep promised me that they could meet my targeted expectations and they were completely unable to carry through. It has been an abject failure and waste of money. The worst aspect is that 7 months into my year long contract, they came out with an add on product that would do exactly what I needed, but they refused to include it in my package for the remaining months of my contract. I will cancel ASAP. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

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Hello - we are sorry to hear that you were not satisfied with your experience with us. However, we are always working on making improvements and have made some changes since you last left this review. Come check us out at demandforce.com!

Verified User in Retail

Mid-Market (51-1000 emp.)

1/9/2018

"Leading edge automated marketing solution"

3.5/5

What do you like best about Demandforce?

Works seamlessly for me in some of our companies businesses where the customers can interact and increase their involvement and even more fluidly account on if they were still planning on coming in one day or another. Review collected by and hosted on G2.com.

What do you dislike about Demandforce?

When originally looking for pricing. Found we needed to submit a quote to just get an idea of the cost. With their was just guide to price price for quick easy comparison purposes. Other than that, not too much negative that I can think of. Review collected by and hosted on G2.com.

Recommendations to others considering Demandforce:

Would say to check it out. Its a software product that is going to make everyday work much easier and therefore will save you time and money in the long run. Review collected by and hosted on G2.com.

What problems is Demandforce solving and how is that benefiting you?

Puts some of the marketing work in cruise control and will automate the process. As said definitely great for the automated appointment tool. Also provides some social media marketing tools as well, which can definitely save you some time. Review collected by and hosted on G2.com.

Response from Sheila Balaji of Demandforce

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Hi! Thank you for your positive feedback on our automation solutions that have improved your workflow. We will continue to upkeep our quality of products and services.