Delve Reviews & Product Details

What I liked best about Delve was how hands-on and approachable the team was throughout the entire SOC 2 process. They were incredibly responsive, clear in their guidance, and genuinely helpful at every step, which made what can be a very stressful and complex process feel manageable. It never felt like we were just handed a tool and left to figure it out. The team stayed engaged, answered questions quickly, and helped us keep things moving forward with confidence. Review collected by and hosted on G2.com.

There wasn’t much to dislike overall. If I had to point to one area for improvement, it would be having even clearer timelines and milestone expectations set upfront. While the team was very responsive and supportive throughout, a bit more structure around timing early on would make planning internal resources even easier. Overall, it was still a very positive experience. Review collected by and hosted on G2.com.

THE BEST Compliance guide/tool on the market. Compliance often feels overwhelming and extremely intimidating, but Delve makes the process much more manageable. With Delve, you can go from 0% to 100% compliance quickly and easily. The most impressive aspect is that you don’t need to be an expert—the platform guides you step by step through the entire process. We’re using it for SOC2, and their in-platform AI tool, along with the overall guidance, provides clear instructions on exactly what needs to be done to pass or remediate tests.

Easy to implement, easy to integrate, and I use it daily.

PLUS their team is so responsive and can help with anything else you may need. Review collected by and hosted on G2.com.

Nothing, it is by far the easiest tool I have used and any issues or bugs I have run into have been resolved by their team without delay.

Very impressed Review collected by and hosted on G2.com.

I lead Terrapin, a receipt intelligence platform, so we live and die on clean processes and auditability. Delve gives us a simple way to keep our SOC 2 and security work visible and moving without drowning the team in “enterprise” overhead.

What I like most is that it’s opinionated enough to keep us structured, but not so rigid that we can’t work the way a startup actually works. Tasks, owners, deadlines, and evidence are all in one place, which means when we’re building and shipping product (and chasing our own customers), we’re not also hunting for scattered docs and spreadsheets. Review collected by and hosted on G2.com.

The reporting could go a step further. As a founder, I want a one-glance view that ties open risk/compliance tasks to business impact - similar to how we think about Terrapin’s metrics (savings per user, volume of receipts processed, etc). I’d also love tighter integrations with finance/ops tools so Delve can sit even closer to where work actually happens. Review collected by and hosted on G2.com.

What I like best about Delve is how it helps me quickly find relevant information while still respecting HIPAA requirements. It saves time by surfacing documents and insights I already have access to, without exposing anything I shouldn’t see. It makes collaboration easier while keeping patient data secure and compliant. Review collected by and hosted on G2.com.

What I dislike about Delve is that it can sometimes surface information without enough context, which makes me cautious in a HIPAA-regulated environment. Review collected by and hosted on G2.com.

I use Delve for compliance and I feel so relieved when I use it because it works. Delve makes it so easy for me to add new integrations and make them compliant while I'm working. My favorite part is seeing the percentage completeness when I'm uploading docs and screenshots; it's nice and gives me a lot of perspective on when something will be done, providing more visibility. The initial setup of Delve was super easy. Review collected by and hosted on G2.com.

Sometimes the screenshot uploading and AI validating is annoying. I have the right info but it still fails sometimes. The AI says it's missing info, but it actually isn't. Review collected by and hosted on G2.com.

I use Delve to get speedy approvals for SOC II Type 1 and Type 2 compliance. It really helps by solving the need to understand compliance and what is critical for our business size. I love how it provides a dashboard to streamline information gathering for requirements. The automated testing for some vendors, allowing us to auto-approve when configured correctly, is a big plus. The team is extremely responsive and got us a quick turnaround on compliance. I valued the automated vendor connections for vendors like Supabase and Vercel, which immediately show us what we need to add to our configurations to become compliant. The initial setup was easy, with the onboarding call taking just 20-30 minutes. Review collected by and hosted on G2.com.

The product was confusing at times when the AI check would fail, but the compliance issue didn't apply to us given our company domain/size, so we had to check with the team manually to see whether the failures were critical or not. Review collected by and hosted on G2.com.

Delve made achieving HIPAA compliance incredibly straightforward - we wrapped everything up in under a week to meet a critical customer deadline. The platform walks you through each requirement clearly, and the support team was there whenever we had questions about implementation details. Since we already had SOC 2 through Delve, adding HIPAA was seamless, with the platform automatically identifying what we'd already covered and what specific additions we needed for healthcare compliance. Can't imagine doing compliance any other way - Delve turned what could have been months of confusion into a smooth, efficient process that actually made sense. Review collected by and hosted on G2.com.

Some info regarding HIPAA and SOC2 need to be clarified a bit with the team and aren't readily available. It would be good to have some information regarding what to expect as most is word of mouth. Some blogs, articles, thought leadership would go a long way. Review collected by and hosted on G2.com.

I find their customer support to be incredibly fast, even on weekends and evenings, which I really like. They move quickly to resolve issues. The platform is fairly intuitive, and setting it up was extremely easy. I was able to get access quickly, and anytime I had questions, I just asked and got help right away. Their AI chat is pretty intuitive too, helping me understand what I should do to get through various compliance frameworks. Review collected by and hosted on G2.com.

They're still early in their product development, so there are some pain points. Sometimes it was a bit buggy, but it wasn't really an issue because they were so fast to resolve stuff. Getting all the required documents from subprocessors was the most time-consuming part. Going forward, more partnerships to facilitate this would be amazing, but that's not really on Delve's side. Review collected by and hosted on G2.com.

I love how Delve transforms the time-consuming manual process of compliance into an efficient, automated workflow, saving us approximately 75% of the time we would typically spend. The platform's automation of evidence collection and continuous monitoring means we're always audit-ready. I appreciate how intuitive the interface is; it guides you through complex compliance requirements without needing deep security expertise. The real business impact has been remarkable, directly unlocking enterprise conversations and deals that would have been impossible otherwise. The comprehensive integration capability is another strength, as Delve seamlessly connects with our tech stack, pulling compliance evidence from across our entire technology ecosystem. The incredible time efficiency of achieving compliance in under 20 days with minimal team hours is transformative. The continuous monitoring provides real-time visibility into our compliance posture, allowing proactive issue resolution. The support from the Delve team during setup was excellent, guiding us through compliance requirements step-by-step. Review collected by and hosted on G2.com.

While Delve is excellent overall, there are a few areas that could be improved. The initial onboarding process, while comprehensive, can feel overwhelming when you're first getting started - more guided walkthroughs or templates for common compliance scenarios would be helpful. The integration ecosystem is solid but could be expanded to include more niche tools that smaller companies use. Additionally, while the automated evidence collection is fantastic, having more granular control over what evidence is collected and how it's categorized would be valuable for companies with unique compliance requirements. Finally, the reporting and analytics features could be enhanced to provide more customizable dashboards that help communicate compliance status to different stakeholders like boards, customers, and auditors in formats tailored to each audience. Review collected by and hosted on G2.com.

I find Delve incredibly easy to use, which is a significant advantage when focusing on maintaining SOC2 compliance without dedicating extensive engineering hours to the task. The simplicity of its interface means we can navigate and manage requirements efficiently and effectively, which saves valuable time and resources. Additionally, I appreciate Delve’s customer support. Their support team, particularly over Slack, is commendable, and I feel reassured knowing assistance is readily available when needed. The initial setup was also very straightforward, which was a relief and allowed us to begin working with the tool almost immediately. Overall, my positive experiences with Delve make me very likely to recommend it to others. Review collected by and hosted on G2.com.

I don't like how hard it is to get rewards. I also don't like how if you direct message their customer support, it takes a while for a reply. Review collected by and hosted on G2.com.