Delve Reviews & Product Details

Delve was very helpful with coding categorizing and helping me search transcripts of my data. It was truly the most invaluable tool. Review collected by and hosted on G2.com.

There was nothing that I did not like. This product was an invaluable research partner and I will use it again for my next projects. Review collected by and hosted on G2.com.

Delves made the process straightforward and helped us achieve both SOC 2 and HIPAA certifications. Being able to onboard our specific tech stacks and run targeted checks against them sped up our onboarding, and the platform was easy to navigate throughout. Review collected by and hosted on G2.com.

Delve is constantly improving its AI assistant tools. In my initial use, I needed help from their support team to get some of the automated tests to pass, but it seems to be getting better with each new version. Review collected by and hosted on G2.com.

Delve was a great partner for our SOC 2 Type I and Type II journey. Their customer support team was amazing, super patient, responsive, and always happy to help whenever we had questions. We really appreciated how structured and guided the platform was. It made the whole process much less overwhelming and easy to implement. The team made sure we were doing things the right way while helping us resolve small issues along the way. Overall, a great experience and a service I’d absolutely recommend to others to use. Review collected by and hosted on G2.com.

Delve has little to no issues. One minor challenge we ran into was occasional confusion around which forms needed to be completed for the audit. That said, their superb customer support team quickly cleared things up every time, so it was never a blocker. Review collected by and hosted on G2.com.

Delve does a great job of making compliance and audits feel manageable instead of overwhelming. The platform is well-structured, intuitive, and clearly built with startups in mind. It breaks down complex requirements into actionable steps, which made it much easier for our team to stay organized and confident during audits. Review collected by and hosted on G2.com.

There is a bit of a learning curve when first getting started, especially understanding how everything is organized and how the different requirements fit together. However, once the team gets familiar with the platform, it becomes very straightforward and efficient to use. Review collected by and hosted on G2.com.

Delve de-risks SOC 2 fast. Delve has clean control mapping, practical defaults, and strong evidence workflows. The auditor-ready structure, task tracking, and real-time gap visibility keep teams moving fast. We were able to go through the process in under 1 month. Our team was extremely pleased with Delve, their customer support, guidance, and overall software. Review collected by and hosted on G2.com.

Some of the controls felt premature for our team, since we’re a small, pre-revenue startup. That said, Delve made it straightforward to snooze them and clearly explain why those controls weren’t relevant at our current stage. Review collected by and hosted on G2.com.

The responsiveness of the support team at every step of the process. Questions are answered quickly and clearly, and the team is proactive rather than reactive. This level of support makes a complex and time-consuming compliance process feel manageable and well-orchestrated. The platform itself is intuitive and helps keep all stakeholders aligned throughout the audit journey. Review collected by and hosted on G2.com.

A bit more flexibility in adapting certain controls or evidence requirements would make the platform even stronger. Review collected by and hosted on G2.com.

I love how Delve made obtaining SOC 2 Type 1 compliance super quick and simple, taking just weeks. The step-by-step instructions are super clear, and whenever I needed more details, the team was super responsive, answering within minutes. This responsiveness really helped expedite the entire process, especially when dealing with tasks involving AWS screenshots that I wasn't familiar with. The initial setup was super easy, with the attentive team setting us up quickly on our first call. Review collected by and hosted on G2.com.

In addition to the instructions, having a couple of screenshots would have helped. All of the platforms change their UI quite a bit, and so it was not clear where I should be looking on the page. I sometimes had to screenshot and paste it into GPT and ask where I can find this. Review collected by and hosted on G2.com.

I really appreciate Delve's team. From start to finish, they were there every step of the way, making them an incredible, customer success oriented, client-first team. Their team is super responsive and friendly, immediately answering any questions within minutes via Slack or email. Delve really made a daunting and potentially scary SOC 2 Type 2 compliance process as easy as possible. It expedited sales for our company since SOC 2 Type 2 is a big requirement in our industry. Their professional and step-by-step guidance made the process simple and straightforward, without overwhelming our team. It felt like we were supported all the way, making the process really digestible. The initial setup was extremely easy and fast, not a confusing process, and we were very happy with it. This team ensured we felt confident throughout the process, and we're really happy we chose them over other companies in the space. I would highly recommend Delve to anyone needing SOC 2 Type 2 compliance or any compliance certification. Their product is incredible and clean, making it some of the best money we've spent. Review collected by and hosted on G2.com.

This isn't Delve specific, but the general education in the market around what SOC2 certificate is best for you. Delve educated us on what made the most sense for our business needs. Review collected by and hosted on G2.com.

I think a lot of the features are very convenient for a small team like us. They help me set up internal processes, like employee onboarding and offboarding, and I've used Delve to structure the way we do things quite a bit. Most of the tooling is friendly enough so that the processes never become overwhelming. Delve provides a useful step-by-step guide and a lot of templates for compliance policies, governance processes, and other basic things we needed to set up. The integrations on the tech side, like with Posthog and GCP, just worked really well and were very straightforward to understand. I also liked that the Delve team handles the interaction with auditors directly, which removes a lot of complexity for us. Review collected by and hosted on G2.com.

The Delve team is great for customer support, but they're all on West Coast time in the US. This time zone difference was tricky for us since we're based in London. Review collected by and hosted on G2.com.

What I liked best about Delve was how hands-on and approachable the team was throughout the entire SOC 2 process. They were incredibly responsive, clear in their guidance, and genuinely helpful at every step, which made what can be a very stressful and complex process feel manageable. It never felt like we were just handed a tool and left to figure it out. The team stayed engaged, answered questions quickly, and helped us keep things moving forward with confidence. Review collected by and hosted on G2.com.

There wasn’t much to dislike overall. If I had to point to one area for improvement, it would be having even clearer timelines and milestone expectations set upfront. While the team was very responsive and supportive throughout, a bit more structure around timing early on would make planning internal resources even easier. Overall, it was still a very positive experience. Review collected by and hosted on G2.com.