# Dealertrack DMS vs RouteOne Comparison

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## Frequently Asked Questions

### What is the difference between Dealertrack DMS vs RouteOne?

Dealertrack DMS and RouteOne differ most clearly in their G2 ratings and review volume, with Dealertrack DMS having a larger review base and RouteOne holding a higher average rating.

| [Dealertrack DMS](https://www.g2.com/products/dealertrack-dms/reviews) | [RouteOne](https://www.g2.com/products/routeone/reviews) |
| --- | --- |
| 4.4/5 (43 reviews) | 4.7/5 (11 reviews) |
| — | — |
| 8.5 | — |
| 9.0 | 8.9 |
| Reporting features and ease of use | Powerful DMV contract setup and efficient credit application process |



### How do the pricing models of Dealertrack DMS and RouteOne compare?

Dealertrack DMS and RouteOne are rated at parity for value, with no significant difference in reviewer satisfaction on price or cost.

- **Dealertrack DMS:** In recent reviews, several reviewers highlight competitive pricing and satisfaction with the value provided.
- **RouteOne:** Recent reviewers note that premium versions are considered expensive, but the core offering is valued for its comprehensive financing features.



### What are the best alternatives to Dealertrack DMS and RouteOne?

The top 3 alternatives to Dealertrack DMS and RouteOne are CDK, DealerCenter, and Frazer Auto Dealer Software.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Dealertrack DMS](https://www.g2.com/products/dealertrack-dms/reviews) | 4.4/5 (43) | — | Competitive pricing and valued for reporting features | Reporting features and ease of use |
| [RouteOne](https://www.g2.com/products/routeone/reviews) | 4.7/5 (11) | — | Premium versions considered expensive, core valued for financing | Powerful DMV contract setup and efficient credit application process |
| [CDK](https://www.g2.com/products/cdk/reviews) | 4.0/5 (116) | Mid-Market | — | Comprehensive dealership management capabilities |
| [DealerCenter](https://www.g2.com/products/dealercenter/reviews) | 4.6/5 (37) | Small-Business | — | Strong fit for small dealerships |
| [Frazer Auto Dealer Software](https://www.g2.com/products/frazer-auto-dealer-software/reviews) | 3.9/5 (12) | Small-Business | — | Ease of use for small business operations |



### Which Car Dealer features should I prioritize when comparing Dealertrack DMS and RouteOne?

Buyers comparing Dealertrack DMS and RouteOne should prioritize reporting and analytics, ease of use, credit application processing, integration with lenders, and DMV contract management.

- **Reporting and analytics:** Dealertrack DMS is frequently praised for its reporting features, with recent reviewers citing their usefulness.
- **Ease of use:** Dealertrack DMS scores 9.0 and RouteOne scores 8.9 on Ease of Use, indicating both are highly rated but Dealertrack DMS holds a slight edge.
- **Credit application processing:** RouteOne is highlighted for its efficient credit application submission and funding tracking in recent reviews.
- **Integration with lenders:** Dealertrack DMS is noted for easy integration with banks and lenders, streamlining finance workflows.
- **DMV contract management:** RouteOne is recognized for its powerful DMV contract setup and electronic document creation.



### What are the pros and cons of Dealertrack DMS vs RouteOne?

Dealertrack DMS is strongest in reporting and ease of use, while RouteOne excels in DMV contract management and credit application processing.

- **Dealertrack DMS strengths:** Reviewers highlight robust reporting features, ease of training new users, and strong integration with banks and lenders.
- **Dealertrack DMS trade-offs:** Some reviewers mention a dated interface, occasional system lag, and a learning curve for advanced reporting.
- **RouteOne strengths:** Reviewers praise its powerful DMV contract setup, efficient credit application process, and user-friendly interface after initial learning.
- **RouteOne trade-offs:** Premium versions are considered expensive, and some reviewers note a tricky user interface at first and the need for frequent token use.



### Is Dealertrack DMS or RouteOne better for small businesses?

DealerCenter is the top-rated alternative for small businesses, but among Dealertrack DMS and RouteOne, both products serve small-business needs with positive sentiment.

- **Dealertrack DMS:** Reviewers note ease of training and use for new users, with several reviews from small-business contexts praising its accessibility and reporting.
- **RouteOne:** Reviewers describe RouteOne as suitable for dealers of any size, with positive feedback on its user-friendliness and financing workflow for small dealerships.



### Which Car Dealer platform has better integrations?

Dealertrack DMS is favored for integrations, with reviewers specifically citing its ease of integration with banks and third-party software.

- **Dealertrack DMS:** Recent reviews highlight easy integration with banks for financing and mention successful API connections with third-party software.
- **RouteOne:** Reviewers note integration with dealership management systems and lender platforms, but fewer specific integration mentions are present.



### How do Dealertrack DMS and RouteOne compare on customer support?

Dealertrack DMS and RouteOne are rated at parity for Quality of Support, with Dealertrack DMS at 9.0 and RouteOne at 8.9, a difference below the materiality threshold.

- **Dealertrack DMS:** Reviewers consistently mention responsive and helpful support, with several citing quick resolution of issues and knowledgeable representatives.
- **RouteOne:** Reviewers describe support as excellent and responsive, though a few note occasional delays in getting answers from the help desk.



### Which is easier to implement, Dealertrack DMS or RouteOne?

Dealertrack DMS is easier to implement, with an Ease of Setup score of 8.5 and multiple reviewers citing straightforward onboarding and training.

- **Dealertrack DMS:** Reviewers describe the setup process as easy, with training for new users highlighted as a benefit and most reporting comfort with the system after a short period.
- **RouteOne:** Reviewers mention a learning curve for the user interface but do not provide a specific Ease of Setup score.



| | Dealertrack DMS | RouteOne | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 43 | 11 | 


---
## Ratings Comparison
| Rating | Dealertrack DMS | RouteOne | 
|---|---|---|
  | **Meets Requirements** | 9.4 (28 reviews) | 9.2 (8 reviews) | 
  | **Ease of Use** | 9.0 (31 reviews) | 8.9 (9 reviews) | 
  | **Ease of Setup** | 8.5 (9 reviews) | Not enough data | 
  | **Ease of Admin** | 8.1 (7 reviews) | Not enough data | 
  | **Quality of Support** | 9.0 (29 reviews) | 8.9 (9 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (7 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.0 (29 reviews) | 10.0 (9 reviews) | 

---
## Pricing

### Dealertrack DMS

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### RouteOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Car Dealer

| Product | Score | Reviews |
|---|---|---|
| **Dealertrack DMS** | N/A | N/A |
| **RouteOne** | N/A | N/A |

#### Additional Functionality

| Feature | Dealertrack DMS | RouteOne | 
|---|---|---|
| **QuickBooks Integration** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Payment Collection** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Financing Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Lease Tracking** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Service Department** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **New Car Dealer** | Not enough data | Not enough data | 
| **Sales Floor Management** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Buy Here, Pay Here** | Not enough data | Not enough data | 
| **Used Car Dealer** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Stock Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **For Automotive Dealerships** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Car Dealer Software](https://www.g2.com/categories/car-dealer)




---
## Reviewer Demographics

### By Company Size

| Segment | Dealertrack DMS | RouteOne | 
|---|---|---|
| **Small-Business** | 22.0% | 18.2% | 
| **Mid-Market** | 73.2% | 63.6% | 
| **Enterprise** | 4.9% | 18.2% | 

### By Industry

#### Dealertrack DMS

- **Automotive:** 80.5%
- **Public Relations and Communications:** 2.4%
- **Music:** 2.4%
- **Legal Services:** 2.4%
- **Internet:** 2.4%
- **Industrial Automation:** 2.4%
- **Financial Services:** 2.4%
- **Computer Software:** 2.4%
- **Accounting:** 2.4%

#### RouteOne

- **Automotive:** 63.6%
- **Retail:** 9.1%
- **Oil & Energy:** 9.1%
- **Music:** 9.1%
- **Financial Services:** 9.1%

---
## Alternatives

### Alternatives to Dealertrack DMS

- [CDK](https://www.g2.com/products/cdk/reviews) — 4.1/5 stars (154 reviews)
- [DealerCenter](https://www.g2.com/products/dealercenter/reviews) — 4.6/5 stars (37 reviews)
- [Frazer Auto Dealer Software](https://www.g2.com/products/frazer-auto-dealer-software/reviews) — 3.9/5 stars (12 reviews)
- [Tekion](https://www.g2.com/products/tekion/reviews) — 4.4/5 stars (13 reviews)
- [vAuto Provision](https://www.g2.com/products/vauto-provision/reviews) — 4.6/5 stars (25 reviews)
- [Dabadu XRM](https://www.g2.com/products/dabadu-xrm/reviews) — 5.0/5 stars (129 reviews)
- [PERQ](https://www.g2.com/products/perq/reviews) — 4.6/5 stars (62 reviews)
- [Conquest](https://www.g2.com/products/conquest/reviews) — 4.8/5 stars (15 reviews)
- [Autosoft](https://www.g2.com/products/autosoft-autosoft/reviews) — 3.8/5 stars (15 reviews)
- [Carsforsale.com](https://www.g2.com/products/carsforsale-com/reviews) — 4.3/5 stars (27 reviews)

### Alternatives to RouteOne

- [CDK](https://www.g2.com/products/cdk/reviews) — 4.1/5 stars (154 reviews)
- [DealerCenter](https://www.g2.com/products/dealercenter/reviews) — 4.6/5 stars (37 reviews)
- [Frazer Auto Dealer Software](https://www.g2.com/products/frazer-auto-dealer-software/reviews) — 3.9/5 stars (12 reviews)
- [VinSolutions Connect CRM](https://www.g2.com/products/vinsolutions-connect-crm/reviews) — 4.2/5 stars (109 reviews)
- [Dabadu XRM](https://www.g2.com/products/dabadu-xrm/reviews) — 5.0/5 stars (129 reviews)
- [PERQ](https://www.g2.com/products/perq/reviews) — 4.6/5 stars (62 reviews)
- [Carsforsale.com](https://www.g2.com/products/carsforsale-com/reviews) — 4.3/5 stars (27 reviews)
- [Conquest](https://www.g2.com/products/conquest/reviews) — 4.8/5 stars (15 reviews)
- [vAuto Provision](https://www.g2.com/products/vauto-provision/reviews) — 4.6/5 stars (25 reviews)
- [Tekion](https://www.g2.com/products/tekion/reviews) — 4.4/5 stars (13 reviews)

---
## Top Discussions

### Dealertrack DMS

No discussions available for this product.

### RouteOne

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dealertrack-dms-vs-routeone)