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Compare CDK and Dealertrack DMS 
At a Glance
Market Segments
Mid-Market (61.2% of reviews)
Mid-Market (73.2% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
CDK
Star Rating
(105)3.9 out of 5
Market Segments
Mid-Market (61.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CDKDealertrack DMS
Star Rating
(42)4.4 out of 5
Market Segments
Mid-Market (73.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Dealertrack DMSSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CDK excels in its "Ease of Admin" with a score of 9.1, indicating that managing the software is straightforward and efficient, while Dealertrack DMS has a lower score of 8.1 in this area, suggesting that users may face more challenges in administrative tasks.
- Reviewers mention that Dealertrack DMS shines in "Quality of Support," achieving a score of 9.0, which indicates that users feel well-supported and valued, whereas CDK's support quality is rated lower at 8.0, leading to some concerns about responsiveness.
- G2 users highlight that CDK has a strong "Meets Requirements" score of 8.6, but Dealertrack DMS outperforms it with a score of 9.4, suggesting that Dealertrack DMS may offer more comprehensive features that align closely with user needs.
- Users on G2 report that Dealertrack DMS has a better "Ease of Use" rating of 9.0 compared to CDK's 8.0, indicating that users find Dealertrack DMS more intuitive and user-friendly, which can significantly impact daily operations.
- Reviewers say that CDK's "Product Direction" score of 7.3 reflects some uncertainty about future updates and enhancements, while Dealertrack DMS has a slightly better score of 7.8, suggesting a more positive outlook on ongoing product development.
- Users report that CDK has a higher "Total Number of Reviews" at 101, which may indicate a more established user base, but Dealertrack DMS's 38 reviews, with a higher average rating, suggest that its users are particularly satisfied with their experience.
Pricing
Entry-Level Pricing
CDK
No pricing availableDealertrack DMS
No pricing availableFree Trial
CDK
No trial information availableDealertrack DMS
No trial information availableRatings
Meets Requirements
8.5
87
9.4
28
Ease of Use
7.8
88
9.0
31
Ease of Setup
8.3
26
8.5
9
Ease of Admin
8.9
24
8.1
7
Quality of Support
7.9
87
9.0
29
Has the product been a good partner in doing business?
8.9
24
8.6
7
Product Direction (% positive)
7.2
84
8.0
29
Categories
Categories
Shared Categories
CDK and Dealertrack DMS are categorized as Car Dealer
Unique Categories
CDK has no unique categories
Dealertrack DMS has no unique categories
Reviews
Reviewers' Company Size
CDK
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dealertrack DMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
83.5%
Transportation/Trucking/Railroad
2.9%
Retail
1.9%
Restaurants
1.9%
Accounting
1.9%
Other
7.8%
Automotive
80.5%
Public Relations and Communications
2.4%
Music
2.4%
Legal Services
2.4%
Internet
2.4%
Other
9.8%
Alternatives
Discussions
What can I do when it freezes?
1 Comment
JH
If it freezes just in the app, control+alt+delete to bring up your open programs. Find the frozen program, force close CDK. If it has frozen your PC, pull...Read more
CDK has no more discussions with answers
Dealertrack DMS has no discussions with answers
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