I absolutely love that the customer service is quick and responsive also the site is easy to navigate and not too much jumbled up. Review collected by and hosted on G2.com.
I dislike how berry different the classic navigator is to the new dealerfi Review collected by and hosted on G2.com.
Dealer track was fast and accessible anywhere. Review collected by and hosted on G2.com.
Some reporting functions could be improved Review collected by and hosted on G2.com.
It is relatively easy to submit an application. And many of the features are very helpful like payoffs and Lender searches Review collected by and hosted on G2.com.
to be honest, I liked the old interface better. The new one is a pain to fill out and there are too many unavailable features unless you want to pay extra. contacting lenders and getting updated call backs takes a while for transmission Review collected by and hosted on G2.com.
I like the ease of function. Finding a customer or vendor is easy. Adding a customer is just as easy. Review collected by and hosted on G2.com.
It feels like it times out and takes forever to get back into the system. When I have someone on the phone they don't care that the system timed out for security features they just want their update. I also dislike that two people cannot be in the ticket at the same time. Review collected by and hosted on G2.com.
What I like about dealertrack is that it’s easy to navigate. Also, the customer service is phenomenal. They are always helpful. The software is easy to manage and it keeps everything organized very well. You don’t need to memorize codes because there is a drop down menu for you to use! It’s so easy! Review collected by and hosted on G2.com.
Sometimes it takes a while to get to where you want to go. You have to click on various things to get to where you want which can be annoying at times. Review collected by and hosted on G2.com.
Dealertrack DMS makes clocking in and out for the day a cinch! I would recommend this over any traditional time card attendance mechanism. Review collected by and hosted on G2.com.
I have nothing negative to report about Dealertrack DMS. Review collected by and hosted on G2.com.
I'm still learning new ways to use it, but I really enjoy being able to use keyboard shortcuts within the system. Review collected by and hosted on G2.com.
It has been crashing with no reason lately for me. Our IT team is unable to fix, so I will need to contact the DealerTrack team. Review collected by and hosted on G2.com.
On the parts side of things it's relatively simple to place an order, bill out parts or write a purchase order. Review collected by and hosted on G2.com.
The only cumbersome thing is when you have to pull up old invoices or reprint something. Menus and functions are assigned random number combinations and without knowing the secret number, it's hard to perform the easiest of tasks. Review collected by and hosted on G2.com.
I like that we are able to clock in easily Review collected by and hosted on G2.com.
something i dislike is that you cant find how many hours you worked that day when clocking in/out. Review collected by and hosted on G2.com.
Easily obtain and submit credit applications Review collected by and hosted on G2.com.
not every lender is available for payoff information Review collected by and hosted on G2.com.
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