--- title: Dataroid Reviews meta_title: 'Dataroid Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 91 reviews by the users' company size, role or industry to find out how Dataroid works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 91 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Dataroid Reviews **Vendor:** Dataroid **Category:** [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics) **Average Rating:** 4.7/5.0 **Total Reviews:** 91 ## About Dataroid Dataroid is an AI-powered, enterprise-grade digital analytics and customer engagement platform that enables companies to measure, analyze, and optimize customer interactions and experiences across multiple digital channels. Designed to unify fragmented data sources, Dataroid provides organizations with a single source of truth about their customers, helping them transform raw data into insights that drive growth, retention, and loyalty. At its core, Dataroid offers advanced product and customer journey analytics that allow businesses to deeply understand user behavior across every touchpoint. Teams can visualize customer paths through funnels and journey maps, identify friction points, optimize conversion flows, and deliver seamless experiences tailored to each user segment. With these tools, companies can continuously improve their digital products and create experiences that resonate. Dataroid’s platform combines enriched customer profiles, behavioral analytics, application performance monitoring, and predictive data modeling into a unified ecosystem that provides end-to-end visibility for marketing, product, and technology teams. Through customizable dashboards, teams can track KPIs, monitor engagement, and make faster, smarter decisions based on live data. Meanwhile, Dataroid’s Push and In-App Engagement capabilities enable personalized, context-aware communication with users, helping brands deliver the right message, to the right audience, at the right moment. Dataroid seamlessly collects and processes data from diverse digital touchpoints through its flexible SDKs and lightweight APIs, ensuring smooth integration with mobile apps, web platforms, and backend systems. This architecture allows companies to gather real-time behavioral, performance, and contextual data without compromising application speed or user experience. With adaptable deployment options and enterprise-grade security, Dataroid makes it easy to connect existing infrastructures and scale analytics capabilities as business needs evolve. Trusted by leading enterprises, Dataroid is already powering customer experience transformation for major banks, airlines, and other digital-first institutions, including Türkiye İş Bankası, Garanti BBVA, ING, Pegasus Airlines, and Azercell, among others. These organizations rely on Dataroid to better understand their customers, optimize digital experiences, and increase lifetime value. Today, Dataroid’s technology helps reshape the digital journeys of over 120 million users worldwide, driving measurable impact through data intelligence, real-time engagement, and continuous optimization. ## Dataroid Pros & Cons **What users like:** - Users commend Dataroid's **exceptional customer support** , highlighting quick and helpful responses that enhance their experience. (17 reviews) - Users appreciate the **ease of use** of Dataroid, enabling efficient insights and seamless team collaboration. (14 reviews) - Users value the **real-time insights** from Dataroid, enhancing customer experience and data-driven decision-making seamlessly. (12 reviews) - Users value the **robust analytics capabilities** of Dataroid, empowering data-driven decision-making effortlessly and effectively. (11 reviews) - Users value Dataroid's **helpful customer support** , which consistently addresses needs and enhances overall operational efficiency. (9 reviews) - Users value the **powerful customer insights** from Dataroid, enhancing our understanding and optimization of user journeys. (8 reviews) - Users value the **integrated data insights** of Dataroid, enhancing user experience and guiding strategic decision-making. (8 reviews) - Users value the **comprehensive monitoring and analytics capabilities** of Dataroid, enhancing strategies and user experience significantly. (7 reviews) - Positive Experience (7 reviews) - Results (7 reviews) **What users dislike:** - Users face **technical limitations** in Dataroid, hindering customization and access to essential features for agile marketing. (5 reviews) - Users find the **missing features** in Dataroid limiting, particularly the need for more engagement tools and functionalities. (5 reviews) - Users find the **dashboard usability and data visibility limitations** hinder their experience with Dataroid's efficiency. (3 reviews) - Users face **integration challenges** with Dataroid, hindering access to crucial features and causing operational inefficiencies. (3 reviews) - Users find the **limited features** of Dataroid restrictive, especially the cap on event attributes affecting analytics depth. (3 reviews) - Users find the **limited attributes per event** restrictive, hindering advanced analytics for deeper insights. (3 reviews) - Users face **integration difficulties** with Dataroid, hindering access to vital features and consuming excessive time and resources. (2 reviews) - Slow Performance (2 reviews) - Analysis Difficulty (1 reviews) - Bug Issues (1 reviews) ## Dataroid Reviews ### 1. very useful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Yagmur K. | Digital Marketing Expert, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Dataroid?** the best about Dataroid is tracking data easily and clearly **What do you dislike about Dataroid?** Dataroid is enough for our job function. **What problems is Dataroid solving and how is that benefiting you?** Dataroid is help for customer journey and getting customer insights. ### 2. enhanced filter options to understand your users and their journey **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Dataroid?** enhanced filter options to understand your users and their journey **What do you dislike about Dataroid?** I haven't been using long enough to see it **What problems is Dataroid solving and how is that benefiting you?** detailed user analysis ### 3. Professional consulting support **Rating:** 5.0/5.0 stars **Reviewed by:** Ali A. | Product Data Scientist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Dataroid?** The consultants are very professional and experts in their fields. We can reach Fatma and Alperen anytime we want, and they provide the support we need instantly. **What do you dislike about Dataroid?** There is too much IT cost. Having events come pre-defined would greatly ease user companies. **What problems is Dataroid solving and how is that benefiting you?** Click counts conversion rate ### 4. A great digital analytic tool with an amazing customer succes team... **Rating:** 5.0/5.0 stars **Reviewed by:** Esma K. | Digital Analytics Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Dataroid?** The easy to use panel allows our teams to produce valuable insights and actions that align with our strategies. Also, Dataroid has many features that can meet different needs whether it is for engagement or analysis purposes and more exiting features are on the way. **What do you dislike about Dataroid?** So far, so good. Any problem or question have been provided with an effective solution by the customer succes team. The young, dynamic and expert team is outstanding. I am very satisfied with their service and the level of professionalism. **What problems is Dataroid solving and how is that benefiting you?** In App messages with Dataroid have been truly a game changer for us. Our conversion rate and engagement with our customer have improved. ### 5. Dataroid **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2024 **What do you like best about Dataroid?** Using Dataroid has significantly improved our funnel optimization process. The platform's powerful analytics allowed us to identify bottlenecks and optimize each stage of our customer journey. As a result, we've seen a noticeable increase in conversion rates. Dataroid's insights have become an essential part of our strategy, helping us to better understand our customers' behavior and make data-driven decisions that drive growth. **What do you dislike about Dataroid?** There is nothing I don't like about Dataroid. **What problems is Dataroid solving and how is that benefiting you?** Dataroid has transformed the way we manage our marketing funnel. The platform's detailed analytics have enabled us to track performance at every stage, making it easier to pinpoint areas for improvement. Since we started using Dataroid, our ROI has improved significantly, with clearer insights into where to allocate our resources for maximum impact. The ease of use and actionable data make Dataroid an indispensable tool for our team. ### 6. I have been using Dataroid for 6 months and I think it is a very useful platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Murat A. | Customer Experience Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Dataroid?** Although it is a bit complex, it has a multifunctional structure. This helps me create many customer scenarios. **What do you dislike about Dataroid?** It has a somewhat complex structure, which can be challenging at times. **What problems is Dataroid solving and how is that benefiting you?** I always get support when I encounter any situation. In weekly meetings, they discuss every issue in detail and help me with issues I have problems with. ### 7. I can thoroughly analyze inapp flows and easily see user experiences and their expectations from us. **Rating:** 4.5/5.0 stars **Reviewed by:** Ali K. | Product owner, Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Dataroid?** Funnels, user paths, and sending in-app messages within the application. **What do you dislike about Dataroid?** Default events can be diversified. Events can be tailored according to the industries using Dataroid. **What problems is Dataroid solving and how is that benefiting you?** I use it to analyze customer flows, identify bottlenecks in the app, and gain insights. It allows me to see both my strengths and areas for improvement. ### 8. developments made in interpreting the attribution metrics of media investments are exciting **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2024 **What do you like best about Dataroid?** Dataroid has a team with strong feedback muscles in Account management and meeting brand needs.In addition their technology investments tailored to brand needs, expansion into global markets, and provision of end-to-end technical support are distinct value propositions I can mention. **What do you dislike about Dataroid?** I think they need to communicate to brands how they differentiate themselves from similar technologies in different ways. Brand contacts are aware of Dataroid's capabilities, but decision-makers lack full understanding of the benefits technology can truly deliver. **What problems is Dataroid solving and how is that benefiting you?** Attribution allows me to deepen our media channel analysis. Accordingly, it offers useful insights to achieve more effective and active customer conversion. ### 9. Dataroid experience **Rating:** 3.5/5.0 stars **Reviewed by:** Atakan . | Product Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Dataroid?** Ease of use, customer support and the features **What do you dislike about Dataroid?** the difficulty of following events identified **What problems is Dataroid solving and how is that benefiting you?** - ### 10. Deeper Customer Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Şimal Su A. | CX Analytics Assistant Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Dataroid?** Dataroid helps to gain deeper customer insight. It enables to make funnel analysis, data analysis, data visualization and omni-channel personalized engagement. Dataroid also enabled us to collect and use the big data with various tools. **What do you dislike about Dataroid?** As a bank we have to use on premise version of Dataroid, because of this we cannot use some vital features like "User Path" without customized integrations. I would like to use this feature efficiently. **What problems is Dataroid solving and how is that benefiting you?** By using our Digital Analysis and Action Platform, you can support İşCep users with 75 different scenarios at the same time. We provide information and guidance with in-app message displays. Thus, we both improve the customer experience and manage our call center. In addition, Dataroid has an ability to collect customers’ behavioral and transactional data to reach a unified customer profile and process customer data regardless of data size and without the complexity of conventional solutions. ### 11. Toot that create smooth customer experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Dataroid?** Being a complete platform which I can monitor the user dijital footprint and touching the customer at the same time. **What do you dislike about Dataroid?** I did not find any feature that I do not like. **What problems is Dataroid solving and how is that benefiting you?** Touching the right customer, at the rigth moment, at the right screen. ### 12. The Best Way to Gain Valuable Insights Into Your Customers **Rating:** 5.0/5.0 stars **Reviewed by:** Yusuf Metin Y. | Scrum Master, Banking, Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2023 **What do you like best about Dataroid?** Dataroid has transformed our customer experience by leveraging customer journey analytics and reporting capabilities. Dataroid has empowered us to make data-driven decisions with ease. The platform provides us with valuable and real-time insights into customer preferences and behavior. The ability to consolidate real-time data from various digital channels into a single, unified view has made it effortless for us to analyze and interpret data. This has enabled us to refine our business strategy, optimize user experience, and allocate resources more effectively. Dataroid has simplified the process of data-driven decision making and has become an essential tool for our digital product owners and CX teams. Dataroid's in-app messaging function allows us to communicate with our customers in real time and deliver relevant information and offers. This helps us to better understand our customers' needs and provide them better experience. In-app messaging also allows us to take quick action. For example, if a customer encounters an issue, we can immediately inform them via in-app messaging and take steps to resolve the issue. This increases customer satisfaction and improves our business. I have been using Dataroid for a long time and I am very impressed with the customer support. The customer support team has always been quick and helpful in answering our questions. They have gone above and beyond to answer my questions and helped me get the most out of Dataroid. I am also impressed with the communication from the Dataroid team. They regularly send out updates and announcements, and they are always open to feedback. I feel like I am a part of the Dataroid community and that my feedback is valued. Overall, I am very happy with Dataroid and I would highly recommend it to anyone looking for a data analytics platform. **What do you dislike about Dataroid?** Dataroid's functions are not always fast enough. These slow operations can sometimes cause operations to be interrupted. Features such as Audience and Export Manager can be made to run faster. **What problems is Dataroid solving and how is that benefiting you?** Dataroid, businesses to make data-driven decisions. It helps businesses gain valuable insights into their customers and make better business decisions based on those insights. Dataroid also helps businesses track and optimize the performance of their marketing campaigns and websites. The benefits that Dataroid provides for me are: I can gain better insights into my customers and make better business decisions based on those insights. I can track and optimize the performance of my marketing campaigns and website. I can analyze my data faster and easier. I can present my data in a more visual way. I can share my data more easily. ### 13. Digital Marketing Leader with 16 years of experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2024 **What do you like best about Dataroid?** Wide range of tools for data analysis, user behavior understanding and examplary customer success team. **What do you dislike about Dataroid?** The user interface and learning curve should be evaluated. **What problems is Dataroid solving and how is that benefiting you?** USer analytics ### 14. I can say it’s the most effective team I have communicated with among third party firms. **Rating:** 5.0/5.0 stars **Reviewed by:** Seher A. | Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Dataroid?** I enjoy their collaborative approach. They try to assist us not only with all kinds of business support but also in any matter we request. I find their communication very sincere. **What do you dislike about Dataroid?** I don't have any aspect that I don't like. :) **What problems is Dataroid solving and how is that benefiting you?** It enables us to track customers experiences and see where they are focusing or not. It also allows us to analyze the usability of functions and develop strategies based on the results. ### 15. Dataroid provides valuable insights into customer behavior and helps to make data-driven decisions. **Rating:** 5.0/5.0 stars **Reviewed by:** Burcu H. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Dataroid?** Ease of use and integration. Dashboards, push and In-App messages **What do you dislike about Dataroid?** Nothing to dislike but sales metrics could be improved. **What problems is Dataroid solving and how is that benefiting you?** Customer interaction to drive growth ### 16. Great team,great product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2024 **What do you like best about Dataroid?** Dataroid enabled us to observe the areas that needs to be improved **What do you dislike about Dataroid?** Needs some improvement on personalisation **What problems is Dataroid solving and how is that benefiting you?** Dataroid helps us solving issues on onboarding drop offs ### 17. the best support you can get **Rating:** 5.0/5.0 stars **Reviewed by:** Sıla A. | Digital Services Intern, Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Dataroid?** It is very difficult to follow the developments in the mobile world, the actions and thoughts of the customer. Dataroid allows us to follow the users, making us sure of the current step and easily planning the next step. **What do you dislike about Dataroid?** I'm not exaggerating if I say "nothing". **What problems is Dataroid solving and how is that benefiting you?** Thanks to Dataroid, it is very easy to monitor the performance of the product/application. The results support us to set new targets for improvements and developments. ### 18. Customer experience journey **Rating:** 5.0/5.0 stars **Reviewed by:** Mevlüde G. | Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2023 **What do you like best about Dataroid?** By interacting with the customer in real-time, we can take actions suitable to customer needs thanks to insights and analyses obtained from user journeys. **What do you dislike about Dataroid?** There is no feature that I dislike, it is quite a useful platform. **What problems is Dataroid solving and how is that benefiting you?** The Dataroid Platform enables the realization of customer experience through in-depth customer insights, data science modeling, and multi-channel personalized engagement. ### 19. It is very enjoyable to monitor the customer journey in real-time. **Rating:** 5.0/5.0 stars **Reviewed by:** ülkü e. | Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2023 **What do you like best about Dataroid?** It is very important to track customer experience in real-time and additionally improve the journey with a funnel, Dataroid provides this. **What do you dislike about Dataroid?** There seems to be no disadvantage. We can report any momentary disruptions. We are in collaboration on topics that need improvement. **What problems is Dataroid solving and how is that benefiting you?** It allows us to see the snapshot. ### 20. I can see the works I create with Dataroid quickly and in detail, which is very satisfying. **Rating:** 4.5/5.0 stars **Reviewed by:** Nazlıcan Y. | Digital Sales and Growth Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Dataroid?** I like that they respond quickly to our questions and are interested. **What do you dislike about Dataroid?** Dataroid has nothing that I don't like. sometimes unexpected problems arise, but we also solve them **What problems is Dataroid solving and how is that benefiting you?** It enables us to make customer communications and customer follow-up faster. ### 21. User Friendly Digital Data Analytics Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Tolgar S. | Digital Marketing & CRM Manager, Cosmetics, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Dataroid?** Easy usage: Platform is really simple to use. If you are familiar with the digital tools, you can easyly figure out where and what to use. Customer Service: Sometimes, even the platform is not capable for our demands, customer service teams always try to find out another way to support your needs. Even this means extra operational hours for them, they give their time to do that. And of course after your need send to product development them, tool is updated to solve your issue. **What do you dislike about Dataroid?** Lookback window period is so short. It may be solved thanks to your own CRM system, however it is sometimes crucial to act fast due to digital marketing's agile ecosystem. **What problems is Dataroid solving and how is that benefiting you?** We wanted to see some extra metrics in platform's reportin section. Team escalated our needs to product development team. During this period, client support team got metrics we wanted to see from their backend and each week they created manual reporting to send weekly reports. ### 22. Easy way to increase customer interaction in Mobile App **Rating:** 5.0/5.0 stars **Reviewed by:** Semra D. | Product and Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Dataroid?** User friendly panel , setting push and in-app mesages easily and rich UI options **What do you dislike about Dataroid?** Date limited exported data and integrated segments. **What problems is Dataroid solving and how is that benefiting you?** Enabled us to reach the user without new development. For example carpusel in-app mesagges ### 23. Added value for customer analytics in digital banking apps **Rating:** 5.0/5.0 stars **Reviewed by:** Mehmet Can B. | Digital Banking | Data Analytics Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Dataroid?** The overall flexibility backed up by actual customer data gives way to successful business cases. **What do you dislike about Dataroid?** Some frontend bugs and difficulties integrating certain capabilities take too much time and effort. **What problems is Dataroid solving and how is that benefiting you?** Dataroid helps carry out funnel analysis of critical subproducts and helps target certain audiences that translates into high conversion rates. ### 24. What do we accomplish with the help of Dataroid? **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmet T. | Assistant CX Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Dataroid?** I am a product manager with more than 5 year of experience in both physical and digital customer experience. Our scrum team manages the data analytics and engagement platform Dataroid to better understand every individual customers experience and take real-time actions. İşCep has more than 10 M active users and with the help of Dataroid we track that huge amount of data. And the best of all is to be able to take action at the rigth moment when users need help. **What do you dislike about Dataroid?** Dataroid provides a great tool. But, offers very limited advice about what to do with this tool. Best practice could be shared more often. **What problems is Dataroid solving and how is that benefiting you?** Dataroid solves data tracking problems, provides custom reports about critical metrics. Best of all it provides inapps to inform, to guide and to help our users. ### 25. Track Customer’s Journey **Rating:** 4.5/5.0 stars **Reviewed by:** Seray T. | Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Dataroid?** To be able to monitor customer movements, which we cannot follow with our own logs under normal conditions, together with Dataroid. **What do you dislike about Dataroid?** Especially in the prod environment, data flows can be late, which makes analysis difficult. **What problems is Dataroid solving and how is that benefiting you?** Normally, we could not follow in which step our customers drop. As a bank, this extremely important to sell our product. With Dataroid, we can create funnels for every product and make analysis. ### 26. I can track all the data I need through a single platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Ecem T. | Product Owner, Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2022 **What do you like best about Dataroid?** I use it to analyze the behavior of retail banking customers within the mobile application and website. In particular, I can track interaction KPIs, examine user paths, and get insights into customer behavior. These features nurture both the product development and customer experience team. Of course, I can get these data from different tools, but having real-time data allows me to take quick action. **What do you dislike about Dataroid?** So far, so good. During my experience, there hasn't been a feature that I didn't like in Dataroid. I believe that every customer's needs will vary. End-user behavior may also differ in each period. In this context, the product should always be open to improvement. **What problems is Dataroid solving and how is that benefiting you?** SDK integration is fast and straightforward. It enables us to monitor the analytical data of all our digital channels on a single platform and to see customer behavior. It also allows us to track performance marketing campaigns. We can analyze which customers we gained from which campaign and see the subsequent conduct of these customers. Shortly you can reach the customer's journey from start to finish. These data also support our decision-making. It lets us interact with the customer at the right time with its notification and in-app pop-up features. ### 27. User Friendly Analytic Module **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Dataroid?** The analytics module helps us understand customer behavior in the app. I can also follow customer paths to analyze bottlenecks. Thanks to the autocapture feature, I can easily see the user footprint in the application. Also the engagement module is a perfect way to create a target and interact with them! **What do you dislike about Dataroid?** The custom event attributes is not listed in user paths and funnels. But they try to fix this :) **What problems is Dataroid solving and how is that benefiting you?** When the autocapture feature is turned on, there was too much feed about the device screens. We reported this to the company and they disabled these page feeds from the config. The user path steps shortened so we can track paths more easily. ### 28. Cosumer focused, responsive team! **Rating:** 4.5/5.0 stars **Reviewed by:** Ersan B. | MarTech Executive, Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Dataroid?** Customer experience and customer focus is great with dataroid team. I really do enjoy working with them. **What do you dislike about Dataroid?** If i have an account using both web and mobile applications integrated, I can't select everyone as audience and pick different links for notification actions (such as web link and deep link) - would love to have this feature. **What problems is Dataroid solving and how is that benefiting you?** Keeping track of every aspect of my digital products and communications such as digital metrics, notifications etc. ### 29. The rapid progress of the integration process made our work easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Gökhan G. | Marketing Communications Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2022 **What do you like best about Dataroid?** It is very fluent for us that it has a very simple panel structure to use. Dashboard and events features enable us to make effective analysis. **What do you dislike about Dataroid?** The future of the A/B testing process will eliminate the negative aspect. **What problems is Dataroid solving and how is that benefiting you?** digital analytics and customer engagement platform that helps you improve customer engagement in my opinion ### 30. As a developer, I can say that integration process was efficient and the team supports every stage. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2023 **What do you like best about Dataroid?** As a developer, I can say that the technical integration process was quite efficient, and the technical team provided a lot of support at every stage. Whenever we needed to ask a problem or question, the Dataroid team made us feel that they were there for us. As for the product, one of the most powerful products in its field, it strengthens our hand in terms of analytical measurement. **What do you dislike about Dataroid?** In order to further facilitate the integration process into large applications, a list of known issues can be published in a place where all customers can follow. Thus, the source of errors is more **What problems is Dataroid solving and how is that benefiting you?** It makes our job very easy on the analytical measurement side. We can easily do customer journey analysis. ### 31. Great product and customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Sena B. | Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Dataroid?** User friendly product and excellent customer support. **What do you dislike about Dataroid?** Improvements can be scheduled a bit faster. **What problems is Dataroid solving and how is that benefiting you?** Getting detailed cohort analysis is beneficial for insight. ### 32. Customer relation is very successful but the dashboard should be more user friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Ezgi S. | Digital marketing performance supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2023 **What do you like best about Dataroid?** To be open to development about tool and to be able to reach the account manager whenever we want **What do you dislike about Dataroid?** I do not like that dashboard close/thrown after a certain minute we should always save the report. Dashboard should be developed with table, structure reports **What problems is Dataroid solving and how is that benefiting you?** The date interval when the data was collected and reported is not enought, so dataroid is developing after our need. ### 33. Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Sevda D. | Digital Banking Marketing VP, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Dataroid?** I like the Customer Success Team. They are responsive and proactive **What do you dislike about Dataroid?** Panel is not user friendly. Some data's are not clarified **What problems is Dataroid solving and how is that benefiting you?** We can't use the Google Analytcs So we need dataroid to see funnels ### 34. Dataroid provided us all essential metrics. **Rating:** 4.5/5.0 stars **Reviewed by:** Aycil A. | Digital Experience Lead, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Dataroid?** The best thing about dataroid is that it has a straightforward and easy-to-use dashboard. **What do you dislike about Dataroid?** Sometimes it was challenging to gather data via Dataroid regarding specific formats etc. **What problems is Dataroid solving and how is that benefiting you?** All types of CRM communication, including in-app messages, push notifications etc. ### 35. A history from data **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2023 **What do you like best about Dataroid?** Ad-hoc engagement actions Evaluating customer journey **What do you dislike about Dataroid?** To evaluate previous engagement metrics with one page (dasboards etc) **What problems is Dataroid solving and how is that benefiting you?** Customer journey ### 36. It is user friendly and useful **Rating:** 4.0/5.0 stars **Reviewed by:** Ece K. | Expert Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Dataroid?** Dataroid allows you to easily analyze data to make decisions. **What do you dislike about Dataroid?** It can be assigned to a specific person in the approval mechanism **What problems is Dataroid solving and how is that benefiting you?** It enables to analyze and finalize the customer well and communicate including in app messages, push notifications etc. ### 37. Dataroid has very responsive and agile team **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Dataroid?** Dataroid has a dedicated team for our product KazandıRio which makes them unique **What do you dislike about Dataroid?** Dataroid has lack of some crucial tools and datas **What problems is Dataroid solving and how is that benefiting you?** Providing dashboards and push notification tools. Helping us to reach our users in an effective way ### 38. User friendly and goal oriented **Rating:** 4.5/5.0 stars **Reviewed by:** Nuri G. | Customer journey analytics senior supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Dataroid?** Easy to use goal oriented tool. Moreover, and we can make developments via dataroid staff acceding to our needs **What do you dislike about Dataroid?** Limited data storage t ime like 1 month. **What problems is Dataroid solving and how is that benefiting you?** We can calculate funnel conversion and user path via dataroid ### 39. Push Notification & InApp experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Dataroid?** we made timed push notification institutions for my campaign announcements **What do you dislike about Dataroid?** We couldn't set up Inapp so that each user sees it once a day. This can be improved. **What problems is Dataroid solving and how is that benefiting you?** It contributes to our instant communication with our consumers. ### 40. Solution to enable deep analyses **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Dataroid?** -Quick tool response time -Access to raw data if required -Agile team to serve tailored needs -User-friendly interface **What do you dislike about Dataroid?** -Minor improvements are needed on the graphs -Certain limitations exist on analysis via the dashboard (the raw data analysis platform solves most of the issues) **What problems is Dataroid solving and how is that benefiting you?** Provides real-time insights on customer journeys to identify customer pain points and usage habits. In addition, the engagement platform helps to develop customer communication scenarios. ### 41. Dataroid Review **Rating:** 3.5/5.0 stars **Reviewed by:** Mert K. | Digital Analytics Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2021 **What do you like best about Dataroid?** With dataroid you can create new events and you can change the name of screens, events from the panel. Dataroid has autocapture feature and with that you don't need to create screen and event names manually. **What do you dislike about Dataroid?** Sometimes it is getting slow and you can't create custom metrics as you want. But their support team is really good and you can talk with them every time and solve all of the problems in short time. **What problems is Dataroid solving and how is that benefiting you?** With dataroid we collect customers data on the website and mobile application to measure their behaviors and create valuable insights according to them. We can create special offers for the customers. ## Dataroid Discussions - [What is Dataroid used for?](https://www.g2.com/discussions/what-is-dataroid-used-for) - [View Dataroid pricing details and edition comparison](https://www.g2.com/products/dataroid/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+14%3A23%3A51+-0500&secure%5Bsession_id%5D=74d1583e-1e3b-444a-af7a-ae8b106621e0&secure%5Btoken%5D=4d36c0ae46a0c41a61697ca992e28812315c8a440cb1101061619f61a5b08ab3&format=llm_user) ## Dataroid Integrations - [Python](https://www.g2.com/products/python/reviews) ## Dataroid Features **Metrics** - Sessions - Digital Analytics - Engagement - Entry and Exit Pages - Standard Event Tracking - Custom Event Tracking - Retention - Return - Conversions - Funnels **User Identification** - Demographics - User Segmentation - Geolocation **Product Analytics** - Account-Level Analytics - User-Level Analytics - Segmentation - Funnels - Alerts - Multi-Product Analytics - User Scoring **Platform Basics** - Dynamic Segmentation - Journey Optimization **Reporting** - Real-Time Reporting - Trending - Retroactive Reporting - Segmentation - Mobile Reporting - Unification Across Devices - Custom Reports and Dashboards **Tracking & Reporting** - Custom Event Tracking - Real-Time Insights - Attribution - Dashboard - User Path Tracking - User Activity History **Platform Data** - Journey Reporting - Trends Reporting - Dashboards - Advanced Data Filtering **Agentic AI - Product Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Other** - User Data - Site Search Reporting - Load Time Monitoring - Campaign Tracking - E-Commerce - Promotional Messages - Administration Alerts **Metrics** - Engagement - Exit Tracking - Retention - Return - Conversions **Platform Additional Functionality** - Journey Mapping - Integrations - Automated Alerts **Behavioral Analytics - Product Analytics** - Multi-Product Analytics - User level Analytics - Account level Analytics - Segmentation - Funnels **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Digital Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Platform Infrastructure - Product Analytics** - Cross System integrations - Alerts - Integrations **AI driven optimization - Product Analytics** - User scoring - Adaptive learning - Automated insights - Autonomous task execution **Administration** - API / Integrations - QA Testing - Performance and Reliability - User, Role, and Access Management ## Top Dataroid Alternatives - [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) - 4.5/5.0 (2,886 reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - 4.5/5.0 (1,328 reviews) - [Glassbox](https://www.g2.com/products/glassbox/reviews) - 4.9/5.0 (788 reviews)