Craft Reviews & Product Details

What I like most about Craft is its easy and user-friendly use.

Helpful and straightforward. Review collected by and hosted on G2.com.

I didn't have any problems, but I can say that the writing is too technical and some users may be confused. Review collected by and hosted on G2.com.

Craft's customer support team is incredibly responsive. The Intercom chat function goes to real people, who are also happy to hop on the phone when I have a request to complicated to discuss over chat. Product feedback has led to actual new features on several occassions. I've been a user for three years, and have come to know the customer support very well. I'm also a user of several other BI platforms, and Craft's customer support differentiates them from the pack. Review collected by and hosted on G2.com.

Craft is relatively smaller than more expensive competitors like Pitchbook, CB Insights, and other vendors. However, I think that also allows for customers to have a more input into how the product develops. I've been a Craft user for three years, and the platform has matured considerably in that time. Review collected by and hosted on G2.com.

Responsiveness

Customer Focus

Usability of the tool

User friendliness of the UX

Proactive and solution oriented staff

Pipeline of improvements and features Review collected by and hosted on G2.com.

if at all, it would be great to have more tools available to monitor tool usage within the own organisation Review collected by and hosted on G2.com.

It's AI to grow your business, it's deeper supplier insights helps the business to grow and save a lot of money plus it's security features are also very good and oraganized Review collected by and hosted on G2.com.

It's cost,not all begginers can afford this technology in their initial stage plus their suppliers are not everywhere but their data driven platform is quite good Review collected by and hosted on G2.com.