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Craft Reviews (4)

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Craft Reviews (4)

4.8
4 reviews

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Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
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"Third Party & Supplier Risk Management Software"
What do you like best about Craft?

What I like most about Craft is its easy and user-friendly use.

Helpful and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Craft?

I didn't have any problems, but I can say that the writing is too technical and some users may be confused. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Mid-Market (51-1000 emp.)
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"Excellent BI platform and even better customer service"
What do you like best about Craft?

Craft's customer support team is incredibly responsive. The Intercom chat function goes to real people, who are also happy to hop on the phone when I have a request to complicated to discuss over chat. Product feedback has led to actual new features on several occassions. I've been a user for three years, and have come to know the customer support very well. I'm also a user of several other BI platforms, and Craft's customer support differentiates them from the pack. Review collected by and hosted on G2.com.

What do you dislike about Craft?

Craft is relatively smaller than more expensive competitors like Pitchbook, CB Insights, and other vendors. However, I think that also allows for customers to have a more input into how the product develops. I've been a Craft user for three years, and the platform has matured considerably in that time. Review collected by and hosted on G2.com.

IM
Director Supplier Management, Sustainability & Regulatory
Mid-Market (51-1000 emp.)
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"Very good solution for 3rd party risk management and monitoring"
What do you like best about Craft?

Responsiveness

Customer Focus

Usability of the tool

User friendliness of the UX

Proactive and solution oriented staff

Pipeline of improvements and features Review collected by and hosted on G2.com.

What do you dislike about Craft?

if at all, it would be great to have more tools available to monitor tool usage within the own organisation Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
UB
Small-Business (50 or fewer emp.)
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"Craft Intelligence Review"
What do you like best about Craft?

It's AI to grow your business, it's deeper supplier insights helps the business to grow and save a lot of money plus it's security features are also very good and oraganized Review collected by and hosted on G2.com.

What do you dislike about Craft?

It's cost,not all begginers can afford this technology in their initial stage plus their suppliers are not everywhere but their data driven platform is quite good Review collected by and hosted on G2.com.

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Craft