# Cooby Reviews
**Vendor:** Cooby  
**Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2
## About Cooby
Cooby Workspace is a sales enablement tool that gives Sales Leaders 100% visibility over their team's activities on WhatsApp, makes effortless CRM logging possible, and promotes data-driven activity tracking. With Workspace you get unlimited usage of Cooby Extension Pro for every seat, plus: Get 360-degree visibility - Back up entire team’s contacts list - Sync all customer conversations - View all WhatsApp sales activities Make data-driven decisions with activity tracking - Identify areas of improvement with team performance and leads management dashboards - Prevent missed conversations with needs reply dashboard Preserve all context with effortless CRM logging - Integrate with HubSpot, Salesforce, Pipedrive, etc. - Sync WhatsApp customer conversations to your database - Perform CRM tasks within WhatsApp




## Cooby Reviews
  ### 1. Highly recommended for Business communications

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rishabh S. | Senior Business Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 22, 2022

**What do you like best about Cooby?**

ease in communication and all tasks at one. Really helpful it is

**What do you dislike about Cooby?**

nothing to dislike about it. just a general usage, but encourage everyone to do so

**What problems is Cooby solving and how is that benefiting you?**

I can see my team's tasks at once. easy to use. Increases efficiency and reduced communication gaps

  ### 2. Recommend for New Startups,Freelancer’s

**Rating:** 4.5/5.0 stars

**Reviewed by:** Parag B. | Penetration Tester, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about Cooby?**

It's really easy to use and very easy to Integrate WhatsApp chats and really easy to manage team members chat via Team leader dashboard.The UI is pretty simple and easy to navigate.

**What do you dislike about Cooby?**

The navigation system is bit laggy though.
While on slow/laggy internet connection it lags too and the chats will not show up on time.The UI can made me more smooth while navigating.

**What problems is Cooby solving and how is that benefiting you?**

It's making my life very easy via the chats integration and the dashboard is great tool to have to monitor the team chats.The chrome extension is also good .It made our team's  job less painful.



- [View Cooby pricing details and edition comparison](https://www.g2.com/products/cooby/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+23%3A42%3A40+-0500&secure%5Bsession_id%5D=91ad33f0-581e-4861-8f08-d920e28fd924&secure%5Btoken%5D=b3f6fa38fb47d19ed415cd8ae2887d440551ec8eca3ec3b00d930066cddb2d5f&format=llm_user)

## Cooby Features
**Integrated Workflows**
- Task Management
- Email Tracking/Automation
- Calls and Voice
- Other Outreach Options 
- CRM Integration
- Calendar
- Shared Records

**Repeatability and Reportability**
- Content Management
- Workflow Management
- Workflow Performance
- Sales Coaching and Insights
- Gamification

**AI and Automation**
- Lead Prioritization
- Lead Scoring
- Best Time of Day Scheduling
- Buyer Intelligence
- Machine Learning

**Generative AI**
- AI Text Generation

**Agentic AI - Sales Engagement**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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