
1. The dashboard feels intuitive, so even new team members can pick it up quickly without a long learning curve.
2. Getting it live on our website and connecting it with existing tools was smooth, without much technical back-and-forth.
3. Their support team responds quickly and shares practical fixes rather than generic replies, which makes troubleshooting easier.
4. It connected well with our CRM and email tools, so the workflows feel seamless. Review collected by and hosted on G2.com.
At times, the chatbot struggles with complex queries and needs extra training. The analytics could be more detailed, and advanced workflow customization feels limited without technical support. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.