Constant Contact Advanced Automation Reviews & Product Details

The automated sending emails and lead pathways are my favorite thing about constant contact. Review collected by and hosted on G2.com.

Some of the errors dealing with SMS texting are what I dislike. Review collected by and hosted on G2.com.

This platform makes it so easy to make sure you are pushing important information to your audience while saving time so you can get done all of the other things that need to be done when you run a small business. It's so important to be smart with your time and every when you wear many hats and run a small business and this helps you do just that. Review collected by and hosted on G2.com.

I wish I could customize for each platform individually Review collected by and hosted on G2.com.

Constant Contact is designed in a way that makes it very easy to use. Beginners can learn how to make campaigns very easily. This also makes it easy to prepare a large amount of campaigns in a limited amount of time. This is especially useful at my organization, which oversees two churches, one of which has an English and Spanish congregation. We can send out campaigns for all three groups of parishioners with ease. Review collected by and hosted on G2.com.

Sometimes the editor can be buggy, and additional time has to be spent redoing a campaign because it either failed to save or irreversible changes were made. Review collected by and hosted on G2.com.

That it sets the date and time of resend. Review collected by and hosted on G2.com.

I don't have any downsides to it. It works for me Review collected by and hosted on G2.com.

The platform is easy for us and our clients to use. Review collected by and hosted on G2.com.

The amount of messages sent to clients that go to spam Review collected by and hosted on G2.com.

It´s simple and fast to use. It offers many features and we use it daily Review collected by and hosted on G2.com.

Does not apply to us. I like what it offers! Review collected by and hosted on G2.com.

The best thing about using Constant Contact is how easy and uncomplicated it is. I have used other platforms that were so confusing. Constant Contact saves me time. Review collected by and hosted on G2.com.

I do not dislike anything about the platform. The ease of use and the friendly representatives make it a breeze. Review collected by and hosted on G2.com.

Deliver timely email marketing to clients. No worries! Review collected by and hosted on G2.com.

There is sometimes a slight delay. nothing terrible though Review collected by and hosted on G2.com.

I have been using the Constant Contact system since 2018, after encouraging our company to leave MailChimp; a similar program. Constant Contact has never let me down. We are a real estate brokerage, and depend on the site to send out mailers on Listings, Price Reductions, Open Houses, Sold Properties and a Monthly Newsletter. Constant Contact offers an array of templates to choose from, and designing/customizing each template is a breeze. Everything you need is a click away on the left hand site of the template builder. Rarely glitching, always a go to. Thank you Constant Contact. Review collected by and hosted on G2.com.

The only thing I would recommend to Constant Contact is for them to allow for Videos to be moving when they are placed into a Newsletter. We have some MP4 style "gif" style images that move, and I do wish that they were able to make movement when someone is looking through the newsletter. We also have a "gif" style book that flips the pages (MP4) and I do wish I could upload that into a photo/video box and have the Book flip the pages as you're viewing. That is my only suggestion! Allowing Videos to move while on the newsletter, without having to click a still photo and then be directed to the Video website (outside of Constant contact) Review collected by and hosted on G2.com.

I've used Constant Contact for probably 15 years now in different marketing jobs throughout my career. There was a time when MailChimp had a better interface for design, but a few years ago Constant Contact stepped up its game. I didn't realize CC does SMS texting now, so that is something I will explore in 2024. It's a straightforward platform that is good for beginners as well! Review collected by and hosted on G2.com.

Some team members had trouble with getting 2FA working properly for their login, that process could be a bit more clear.

Two small thing that has always bothered me:

Uploading media: requires too many clicks to get where you want to go. You have to hit Upload twice, then select your photo from your computer, then hit insert again. It should know which one I want inserted since I just selected it/uploaded it.

Adding Contacts: The Copy and Paste contacts option should come up first instead of the adding names line-by-line option, I mean really who does that? Too much room for error. Review collected by and hosted on G2.com.