What I like about this constant contact platform is their simplicity it makes email marketing for small businesses and growing teams much easier specifically their drag and drop email editor ready made templates list management segmentation of real time reporting and mobile access makes this platform much easier for us to send professional campaigns without needing designer or a development I also like how it expands beyond email right into social media marketing landing pages SMS marketing a writing assistance and automation platform overall helps us to manage more marketing activities right famous single place this platform highlights 97% deliverability rate which is more important for our email campaign performance. Review collected by and hosted on G2.com.

The main drawback of this platform is its pricing because it can increase as the contact list grows so it is expensive for business with larger database like pause also this platform is very good for basic and intermediate email marketing but users who are looking for them advanced automation deep CRM workflows or complex campaign journeys this won't be solving the purpose where platforms out their like HubSpot will meet our recruitment some design customization option should also most of the design options feels bit limited. Review collected by and hosted on G2.com.

I like its ease of use and find it very easy to set up. We use Constant Contact Advanced Automation for client emailing, and it enables us to store all of our client contacts and email them our newsletter and any updates about their plans. We're also able to store multiple domains in our system, which allows us to email clients from different domains since we have a few websites. Review collected by and hosted on G2.com.

more affordable prices to store contacts Review collected by and hosted on G2.com.

This is an ideal avenue and platform to leverage when trying to reach a broad audience. We want to connect with our current clientele while, most importantly, engaging new audiences. Their system helps make this possible. Review collected by and hosted on G2.com.

The customization of the layouts is very limited, which restricts our ability to align them with our own branding. As a result, most updates follow a similar format, making it difficult to differentiate our outreach from that of other customers. Review collected by and hosted on G2.com.

Constant Contact's advanced automation tools give me exactly what I need to run fast, responsive cold outreach campaigns. I love how easy it is to segment and nurture leads through triggered sequences, especially for B2B decision-makers in government and IT. The new editor is intuitive, and building 5-part email drips with integrated CTAs (like booking a consultation or downloading a lead magnet) is seamless. Tracking and reporting is simple but helpful—and integrates well with our analytics stack. Review collected by and hosted on G2.com.

There’s room to improve when it comes to testing and optimization. A/B testing options are limited for advanced users, and we could use better UX for building long sequences (e.g., visual flowcharts like ActiveCampaign). Also, it can be a bit rigid when it comes to customizing resend logic or conditionals. But overall, these are minor issues in day-to-day operations. Review collected by and hosted on G2.com.

Constant Contact has made our email marketing better with templates and easy to use features Review collected by and hosted on G2.com.

I do not think that I have much that I could say I don't like Review collected by and hosted on G2.com.

I like that with Constant Contact Advanced Automation, I can send emails without needing a natively built solution or tech support. It's great that I can manage it without techy people. I also enjoy the email template curation because it works especially well. Review collected by and hosted on G2.com.

the design could be a little more flexible or better starting points Review collected by and hosted on G2.com.

I use Constant Contact Advanced Automation mainly to streamline email marketing workflows and enjoy how it turns simple email lists into smart, behavior-based customer journeys. The automation builder is visual and intuitive, allowing me to map out multiple paths without coding. It saves me tons of time with a set-it-and-forget-it convenience, as workflows run automatically once set up. The standout feature for me is the behavior-based triggers, allowing sequences to react to subscriber actions, ensuring tailored content. I also love the easy segmentation based on engagement history and campaign interactions, improving conversions by making emails feel personal. The integration with landing pages and sign-up forms is smooth, automatically putting leads into the correct sequences. These features combine power with usability, making email marketing feel simple and manageable. Review collected by and hosted on G2.com.

A few things in Constant Contact Advanced Automation could definitely be improved to make it smoother and more competitive with other automation platforms: Limited branching logic. The workflows are visual, but the conditional logic can feel basic. Sometimes I want deeper 'if/then' paths (like stacking multiple conditions or combining behavioral and demographic filters), and the system doesn’t allow that level of complexity yet. Reporting isn’t granular enough. The analytics dashboard gives high-level stats, but it would be more useful to have detailed performance metrics inside each step of an automation sequence — for example, seeing drop-off rates by email, trigger performance, and A/B split data in one view. A/B testing could be much stronger. You can test subject lines and variations, but true multi-step A/B testing for entire workflows isn’t really supported. It's a missed opportunity for optimizing long sequences. Setup can feel rigid. Once a sequence is live, editing it is sometimes clunky. Making changes mid-flow is limited, and any major adjustment might require duplicating or rebuilding parts of the automation. Integrations are good but not deep. Forms and landing pages integrate well, but I’d like more robust native connections with CRMs or e-commerce platforms without needing additional middleware. Review collected by and hosted on G2.com.

I like the simplicity of use and the automation and follow-up functions of Constant Contact Advanced Automation. The software automates emails such as welcome email sequences and abandoned-cart reminders that would otherwise be forgotten. I appreciate that it makes my life easier. It's beginner-friendly by prioritizing simplicity, onboarding, and live support, which enhances the overall ease of use. The initial setup was very easy, especially for beginners and small businesses, thanks to the helpful onboarding guide. Review collected by and hosted on G2.com.

Automation could be less linear and limiting. They could add full visual workflow builder with more points and reusable subflows. Expand its triggers like site tracking, event tracking, and multi-channel behavior. Enhance segmentation and personalization. Review collected by and hosted on G2.com.

The automation workflows make it easy to set up triggered email sequences without needing a lot of technical knowledge. This helps our franchisees save a lot of time. The drag-and-drop email builder and ability to create templates is nice. It helps us as the franchisor keep our branding and marketing strategy aligned. Review collected by and hosted on G2.com.

Interface feels a bit basic and automations capabilities are good but may not be up to par of competitors. Review collected by and hosted on G2.com.

I appreciate that Constant Contact Advanced Automation is affordable, especially when compared to other options in the market like Mailchimp or Klaviyo, which makes it a cost-effective choice for my needs. I love the landing page feature because it allows me to create free offers that attract new email subscribers. It's user-friendly, allowing customers to easily enter their name, email, and phone number in exchange for valuable content like infographics or workbooks. Furthermore, I found the initial setup process easy, as I just needed to take my time and go step by step. Review collected by and hosted on G2.com.

I would say the interface can be updated. You can tell that with Constant Contact that they've been around for a long time. So, the back end looks outdated and complicated. Not very user friendly. Building the blocks of the actual email, it's itself, was very challenging. Again, it wasn't user-friendly, and I had to look at a YouTube video to support me. Review collected by and hosted on G2.com.