--- title: CloudShare Reviews meta_title: 'CloudShare Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 263 reviews by the users' company size, role or industry to find out how CloudShare works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 263 scale: '5' date_modified: '2026-07-13' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # CloudShare Reviews **Vendor:** CloudShare **Category:** [Customer Education Software](https://www.g2.com/categories/customer-education) **Average Rating:** 4.5/5.0 **Total Reviews:** 263 ## About CloudShare CloudShare is the leading virtual hands-on labs enterprise solution for the entire software customer journey. From personalized POCs that turn prospects into buyers to optimized onboarding that slashes time-to-value, and ongoing training that maximizes feature adoption, our easy-to-use, AI-powered environments turn customer education into meaningful and memorable experiences. In a pixel-perfect, play & break simulation of your software, end users can explore freely and gain the confidence to apply what they’ve learned. You’ll feel the benefits in every area, improving operational training KPIs and driving business growth. Sleep easy at night knowing that your team will be more efficient when they leverage API & LMS automation capabilities that allow you to create content and labs faster than it takes to finish your coffee. Cost control capabilities look after the pennies while you bring in the big bucks, and our analytics dashboards present the data that enables you to prove ROI. That’s why organizations like Salesforce, Palo Alto Networks, RSA, and Atlassian use CloudShare to scale training and sales enablement, reduce support overhead, and improve business outcomes. ## CloudShare Pros & Cons **What users like:** - Users appreciate the **ease of use** of CloudShare, enjoying its intuitive design and seamless integration into workflows. (88 reviews) - Users value the **setup ease** of CloudShare, enhancing workflow and streamlining training environment deployment. (58 reviews) - Users appreciate the **ease of use** and accessibility of CloudShare VMs, enhancing training and deployment efficiency. (31 reviews) - Users appreciate the **easy creation of customized virtual environments** with CloudShare, enhancing their productivity and workflow seamlessly. (30 reviews) - Users value the **time-saving features** of CloudShare, enhancing their workflow and improving training environment efficiency. (26 reviews) - Time-Saving (26 reviews) - User Interface (24 reviews) - Customer Support (22 reviews) - Implementation Ease (22 reviews) - Users appreciate the **ease of VM creation** in CloudShare, allowing for timely and efficient training setups. (21 reviews) **What users dislike:** - Users experience **slow performance** during peak times and with large graphic files, impacting overall workflow efficiency. (41 reviews) - Users find the **complex configuration** of CloudShare slows down workflows and can complicate onboarding and access management. (16 reviews) - Users find CloudShare to be **quite expensive** , especially as costs rise with more users and features needed. (16 reviews) - Users experience **connectivity issues** with CloudShare, including lag and unavailability during peak usage, affecting workflow efficiency. (15 reviews) - Users experience **performance issues with virtual machines** , especially during busy hours, affecting efficiency and training sessions. (13 reviews) - Learning Difficulty (10 reviews) - Poor Interface Design (10 reviews) - Learning Curve (9 reviews) - Users find the **interface not user-friendly** , often facing clunky navigation and latency issues during busy hours. (9 reviews) - Users face **access issues** with CloudShare, experiencing lag, permission management difficulties, and frequent disconnections. (8 reviews) ## CloudShare Discussions - [Can cloudshare be used for implementing remote workspaces?](https://www.g2.com/discussions/can-cloudshare-be-used-for-implementing-remote-workspaces) - 1 comment, 1 upvote - [What do you find is the best way to have a group take a survey/knowledge check after or during class](https://www.g2.com/discussions/16203-what-do-you-find-is-the-best-way-to-have-a-group-take-a-survey-knowledge-check-after-or-during-class) - 2 comments, 1 upvote - [View CloudShare pricing details and edition comparison](https://www.g2.com/products/cloudshare/reviews?page=10&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+17%3A46%3A48+-0500&secure%5Bsession_id%5D=8ebc7ebc-d983-4bd9-a4be-2f8e32ffaa59&secure%5Btoken%5D=c5006255d92c9dcdb034029deef4a724108d3202a1178e0d9bd594ded5194bee&format=llm_user) ## CloudShare Integrations - [Docebo](https://www.g2.com/products/docebo/reviews) - [Docker](https://www.g2.com/products/docker-inc-docker/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Jenkins](https://www.g2.com/products/jenkins/reviews) - [Okta](https://www.g2.com/products/okta/reviews) ## CloudShare Features **Platform Basics** - Integrations - Multiple Content Types - Mobility **Performance** - Ease of Understanding - Degree of Simulation - Results of the Experiment **Prospect Engagement** - Live Demonstration - Guided Demos - Analytics - Multiple Personas - Interactive Product Tour - Sandbox/POC Automation **Training & Learning** - Self-paced - Content Creation - Content Storage and Management - Quiz Capabilities - Certification Engine **Administration** - Certification - Analytics Capabilities **Demo Management** - Templates - Demo Creation - Demo Storage - Custom Branding - Integrations - Editing - Security - Mobile App Demos **Data & Analytics** - Visualization - Learner tracker - Analytics **Accessibility** - Mobile, Tablet compatibility **Generative AI** - AI Text Generation **Content** - Interactive Content - Video Content **Generative AI** - AI Text Generation - AI Text Summarization **Functionality** - Technical Support - Live Chat **Agentic AI - Demo Automation** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - AI Demo Agent or Avatar ## Top CloudShare Alternatives - [Skillable](https://www.g2.com/products/skillable/reviews) - 4.6/5.0 (442 reviews) - [ReadyTech](https://www.g2.com/products/readytech/reviews) - 4.5/5.0 (220 reviews) - [CBT Nuggets](https://www.g2.com/products/cbt-nuggets/reviews) - 4.7/5.0 (435 reviews)