Top 10 Cloud Based VoIP PBX Alternatives & Competitors

Top 10 Alternatives to Cloud Based VoIP PBX Recently Reviewed By G2 Community

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Nextiva
By Nextiva
4.5/5
(3,442)
Product Description
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
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Categories in common with Cloud Based VoIP PBX:
VoIP Providers
Contact Center
Call Center Infrastructure (CCI)

JustCall
By Saas Labs
4.3/5
(2,368)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Categories in common with Cloud Based VoIP PBX:
VoIP Providers
Contact Center
Call Center Infrastructure (CCI)

CloudTalk
By CloudTalk
4.4/5
(1,702)
Product Description
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
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Categories in common with Cloud Based VoIP PBX:
VoIP Providers
Contact Center
Call Center Infrastructure (CCI)
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Genesys Cloud CX
By Genesys
4.4/5
(1,520)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Categories in common with Cloud Based VoIP PBX:
VoIP Providers
Contact Center
Call Center Infrastructure (CCI)

Kixie PowerCall & SMS
By Kixie
4.8/5
(862)
Product Description
Kixie is a powerful revenue communications platform built to elevate your team’s calling and texting game. With AI-driven automation, it streamlines outreach, boosts efficiency, and fuels real revenue growth—without losing the human touch.
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Categories in common with Cloud Based VoIP PBX:
VoIP Providers
Contact Center
Call Center Infrastructure (CCI)

Aloware
By Aloware
4.1/5
(822)
Product Description
Aloware is a contact center software that eliminates the hassle of hardware. You can use it anywhere and from any device, giving you all the freedom and flexibility of working anywhere. The best part is that it provides teams with an all-in-one platform where they can connect with hundreds of customers via call, text, email and social, automate workflows, and get better leads fast and easy. Power Dialer eliminates unnecessary leads from your list and dials all the numbers automatically. Reach up to 500 leads in one sitting, and close more deals with it. With triggers, teams can easily set up automations to make workflows more efficient.
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Categories in common with Cloud Based VoIP PBX:
VoIP Providers
Contact Center
Call Center Infrastructure (CCI)

3CX
By 3CX
4.4/5
(530)
Product Description
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
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Categories in common with Cloud Based VoIP PBX:
VoIP Providers
Contact Center
Call Center Infrastructure (CCI)

CallHippo
By CallHippo
4.5/5
(385)
Product Description
CallHippo is a powerful and easy-to-use VoIP based Virtual Phone System, which improve business productivity and sales engagement.
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Categories in common with Cloud Based VoIP PBX:
VoIP Providers
Contact Center
Call Center Infrastructure (CCI)

CallTower
By CallTower
4.3/5
(360)
Product Description
CallTower provides cloud-based enterprise-class unified communications solutions for organizations worldwide.
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Categories in common with Cloud Based VoIP PBX:
VoIP Providers
Contact Center
Call Center Infrastructure (CCI)

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