Clearstream Reviews & Product Details

Clearstream has integration with CCB, which is a a people management software we use, and all the different types of groupings we have in CCB, have been integrated to Clearstream well. The integration is necessary for us. With options to send digital media files, it makes our texts more dynamic than just simple text. Review collected by and hosted on G2.com.

This isn't a deal breaker but hopefully Clearstream will allow for .gif files to be used. For certain groups we have and are trying to reach (like youth groups), it will be more appealing. But it is more an "accessory", rather than a necessary function. Review collected by and hosted on G2.com.

Clearstream provides a super easy way to send communication out, knowing that everyone on the subscriber list will receive it. I love the simplicity of pointing our people toward a keyword and then building out menus/options using auto responses. Review collected by and hosted on G2.com.

While the flexibility and quick response is nice, a small organization like Clearstream is regularly changing their product requiring some measure of continued learning curve. Overall, this has pros and cons so it's hard to say that it's truly a dislike. Review collected by and hosted on G2.com.

It is compatible with PC and easy to make groups. Review collected by and hosted on G2.com.

Keywords are limited based upon others using same short number and automation is little more complicated than I would like. Review collected by and hosted on G2.com.

Clearstream makes it incredibly easy to send text messages and emails to lists in our ChMS (Planning Center). They also have advanced tools like branching, workflows, and surveys. The UI is clean, the app is great, and sub-accounts make organization easy. Review collected by and hosted on G2.com.

There really isn't much downside. It's becoming a crucial part of our workflow and communication strategy at this point. Maybe a way to disable a keyword temporarily, and not have it count against the tally of keywords. Review collected by and hosted on G2.com.

We've been using Clearstream for several years now, and we love the easy-to-use interface to get campaigns set up. If we ever have an issue, the chat support agents are super helpful and quick to respond. Review collected by and hosted on G2.com.

I can't think of any downsides that we have experienced. We have been able to get quick support on any issues we have had in the past in a super quick turnaround time. Review collected by and hosted on G2.com.

The interface of Clearstream is very intuitive. It's my job to train new employees on our systems and Clearstream has been the easiest for new employees to understand. Review collected by and hosted on G2.com.

We hit the max of 10 subaccounts and have had to start sharing subaccounts between departments. While every employee needing access has their own login, tracking usage between departments is more challenging withing a shared subaccount. Review collected by and hosted on G2.com.

Very user friendly - easy to navigate and figure out how to use! Additionally, the preview features before sending out a text are incredibly helpful to see how it will show to your intended audience. Review collected by and hosted on G2.com.

There is not much that I haven't liked about clearstream. We probably don't use it as much as some companies do, so I can't speak much to this area. Review collected by and hosted on G2.com.

Clearstream has been an invaluable communication tool for our church. It is simple to use and schedule texts for our people. I highly recommend and enjoy this service. Review collected by and hosted on G2.com.

Clearstream while being fairly intuitive does at times have a bit of a learning curve. Some tutorials would be helpful Review collected by and hosted on G2.com.

It is simple to use and has so many different features for texting. It's exactly what we need! Review collected by and hosted on G2.com.

Sometimes I forget to check the website to see if we have received any texts and I don't get notified. Review collected by and hosted on G2.com.

When we wanted to incorporate texting into our church visitor integration processes, we chose Clearstream. We are glad we did! The ability to make unlimited lists, the versatility of having 5-digit and 10-digit phone numbers, and the keyword options make Clearstream an easy tool to incorporate into our team workflows. Key pluses include the ability to use emojis and text messages in Spanish. Review collected by and hosted on G2.com.

The price point could be more affordable for mid-size churches. It would be great if notifications could be sent to multiple email addresses. Review collected by and hosted on G2.com.