Clearstream Reviews & Product Details

What I love best about Clearstream, is the ability to send texts to all our students and as well as send media such as pictures, documents, etc. Review collected by and hosted on G2.com.

There isn't much to dislike about Clearstream. The system is modern, and easy to use. I love it. Review collected by and hosted on G2.com.

Not sure where to start but I came across Clearstream after having issues with other platforms. Out church had tried so many, other companies, that seemed to be what we were looking for, but fell short. Whether Text in Church, Remind, Flocknote, WhatsApp, etc., we tried several. What we were looking for was, affordability, customer service, ease of use, scalability, and if it would integrate with other programs we use. We initially talked about only using it to communicate important things happening within the church, but I soon realized we are doing a disservice to ourselves by not using all of the available features. So we began to use Clearstream very frequently.

Well, I'm happy and grateful to say Clearstream has been phenomenal! before signing up, I was able to hop on a live stream, and see all of the features being offered. after the live stream, I was able to ask any questions that I had regarding the system. Since day one customer service has been extremely helpful and answering any questions. I love the fact that it was so easy to implement it into our current workflows without much change to the backend of our system.

A few things I love about Clearstream;

1. Easy to use. Can train anyone how to use in minutes.

2. Creating automated workflows.

3. Integration with planning center.

4. Ability to create polls and see live results.

5. Can incorporate polls within ProPresenter.

6. Creating unlimited keywords with local number.

7. Customer Service (Well above the others we've used in the past).

8. Pricing.

9. Sending emails through the text service.

10. Having an app.

There is probably so much more I can say but I'll wrap this up by saying, Clearstream has been much more than just a texting service. It has allowed me as a pastor to be more creative in my messages, communicate better as a church, drive engagement, etc. It really has become a powerful tool. If you are wondering about Clearstream, I can assure you they have been our favorite service! Review collected by and hosted on G2.com.

The only thing I dislike, and I wouldn't say dislike I would say, could use improvement is the standalone app. while it does allow you to send and schedule messages, I wish it had more administrative options/privileges. there are some things you must do from a desktop that you cannot do in the mobile app. Review collected by and hosted on G2.com.

Clearstream is a well polished experience. I hardly ever have any issues. We are particularly fond of the video message feature. Review collected by and hosted on G2.com.

Message history sometimes lacks context as to what someone is replying to. Video links aren't tracked yet, so we can't tell how often a video is watched. The mobile app is lacking some features of the web app such as ability to see incoming image messages. Review collected by and hosted on G2.com.

This program is intuitive and easy to use. The people behind the scenes building & improving this platform do an amazing job responding to suggested bug fixes, feature improvements, and more. Whenever I run into a problem, their customer service team is there to help resolve the issue. Couldn't be happier using this platform! Review collected by and hosted on G2.com.

Including many of the added features (such as videos, pictures, even emojis) cost extra credits. This can eat up your monthly allowance if you're not careful. Because we're on a tighter budget, we don't use too many of the extra features. Review collected by and hosted on G2.com.

What I love most about Clearstream is how easy it is to use. We have a team of 6-8 using the texting feature for different reasons and for different groups within our organization. Despite us having different communication styles and different ways of learning, we all find Clearstream easy to understand and navigate. Review collected by and hosted on G2.com.

The things I disliked in the beginning about the Clearstream product are being updated and reviewed all the time. Video and links are so much easier/smoother now than they were when we started out. I love the ease of connectivity between Planning Center and Clearstream - however I do find it a little annoying that a primary contact in Planning Center isn't prioritized by Clearstream with regard to names in the system. For example, a parent lists their mobile number for themselves and their minor children and Clearstream says we are receiving a text from that minor child rather than the adult. Small stuff in the grand scheme of things. Review collected by and hosted on G2.com.

The user interface of the platform and the ease of use are the best. Getting everything set up and using the system as well as the accessibility enhance the overall experience. We were able to integrate it easily with planning center. The customer support responsiveness and helpfulness of the customer support team are amazing. Pricing and Value for Money provide a good value for the features and services offered. We use this service daily to communicate with our church members Review collected by and hosted on G2.com.

I wish you could add better and more custom workflows. Review collected by and hosted on G2.com.

The service is simple to use either on the phone app and the website. Integration with other services like our email service is a nice feature that helps keep all our subscriber lists manageable. Review collected by and hosted on G2.com.

Unfortunately, you still can't add messages to socials from the phone app. This would be a very nice feature for those on the go. Review collected by and hosted on G2.com.

Being able to send group text out and receive individual responses all from a computer! Ease of use and scheduling is a bonus as well. Review collected by and hosted on G2.com.

The cost is the only downside to the service. Wish it was a little cheaper but at the end of the day it makes communication easier and I don't know of a better option. Review collected by and hosted on G2.com.

Integration with Planning Center. There are lots of different options for formatting your text. The email option is great, too! Review collected by and hosted on G2.com.

I wish you could hyperlink a word so it wouldn't take up as many characters. Review collected by and hosted on G2.com.

It is easy to use and I really like being able to see all of the analytics. I love the ability to create separate recipient lists and also being able to send out different forms of media. Review collected by and hosted on G2.com.

Limitations on length of messages (character count). I also wonder if there could be a new capability to be able to edit/delete messages after being sent. Review collected by and hosted on G2.com.