WellSky Personal Care Reviews & Product Details

I love the data it stores. Without it in HR, I would be lost. I need the notes on shifts, the documentation of changes in availability, the call outs, and the changes in personal information. I also find it essential to refer back to the data for unemployment claims, worker comp claims, terminations, warnings, and on the other side, annual evaluations, pay rate changes, and health insurance benefits eligibility. I gave it a 10 on the likelihood to recommend it to a friend or colleague. Review collected by and hosted on G2.com.

The update that occurred messed up the clock feature that lets me see who last edited a shift. Now, the last person who looks at it appears as if they created the shift, which they did not. It messed up tracking when a shift is edited or created and who actually did it. Also, it's supposed to integrate with ADP but it doesn't for us, so we have to export and import payroll data, and that sucks. We integrate with CareAcademy and CheckR but there are issues and concerns there too. Review collected by and hosted on G2.com.

I can honestly say that due to all of the glitches and lack of support over recents months, I like nothing about the software. Review collected by and hosted on G2.com.

lack of professionalism and accountability from everyone at WellSky Review collected by and hosted on G2.com.

WSPC has many features that can help push your business forward: customizable reports, anayltics that you can create to the KPI's that are important to you and then schedule those reports. In addition to that you can cusotmize each profile to easily be able to find people in your system that match your current needs. Review collected by and hosted on G2.com.

Updating information can sometimes be clunky as there is no way to do a mass import of information independently. There can be a slowdown when y ou are trying to grab historically information. Review collected by and hosted on G2.com.

It's user friendly and its mobile. We can do almost all hiring needs inside Review collected by and hosted on G2.com.

Sometimes it has issues with intergration from Hireology Review collected by and hosted on G2.com.

I enjoy keeping up with my employee's time and payroll in an easy-to-utilize format. For example, by using the tag function, I can view all of my drivers' times from a single location. Review collected by and hosted on G2.com.

Our company has different divisions that utilize WellSky for various functions. I would like to see a more transportation-centric area as those needs differ from those of a home care or day center. Review collected by and hosted on G2.com.

The best feature is the notifications that remind us when our caregiver's certifications, training or IDs are expiring or when they miss their clock-ins. There are many things to be managing in a day and WellSky makes it that much easier to be on top of our records. Review collected by and hosted on G2.com.

What I dislike the most about WellSky is how excessively complicated the Clock in/out process is. There are too many questions to answer, and it is not a very intuitive process for our older caregivers. Review collected by and hosted on G2.com.

I love how easily accessible the WellSky Personal Care app is. It is very user-friendly and simple to use. I think that the app is easy to understand and very straight forward. Review collected by and hosted on G2.com.

I think that the WellSky Personal Care app can be a little tricky with some locations that are registered, so maybe finding a way to strengthen the signal for tracking the app. Review collected by and hosted on G2.com.

It's all in one - scheduling, billing, profiles about clients and caregivers. I like the use of tags, being able to adjust hours, being able to send out Carefiners on open shifts, etc. Review collected by and hosted on G2.com.

Some of the features are lacking since it tries to do everything. Sometimes there are uneeded steps such as needing to make notes twice to show on shifts. Also the Reports could be better. Review collected by and hosted on G2.com.

I like the efficiency and ease of using the system. Review collected by and hosted on G2.com.

There is nothing that I dislike about the system. Review collected by and hosted on G2.com.

It's very user-friendly and easy to navigate. Review collected by and hosted on G2.com.

I truly don't have anything that I dislike. Everything is easy to work through with little to no problems. Review collected by and hosted on G2.com.