WellSky Personal Care Reviews & Product Details

WellSky Personal Care is a comprehensive software platform for non-medical home care agencies, designed to enhance operational efficiency and client outcomes. As an award-winning solution, it leverages AI-powered capabilities and easy-to-use workflows to optimize every aspect of your operations. Key Features & Benefits: -AI-powered workflows for optimized operations -Enhanced caregiver engagement with real-time rewards and analytics -Streamlined recruitment and onboarding processes to attract and retain top talent -Real-time insights to improve care quality and business performance -Seamless integrations with payroll, billing, and third-party systems -Scalable for agencies of all sizes, from startups to enterprise networks WellSky Personal Care enables agencies to reduce manual tasks, ensure regulatory compliance, and deliver personalized care at scale. Its intuitive interface and robust reporting tools empower staff to focus on what matters most—client well-being.

Seller

WellSky

Discussions

WellSky Personal Care Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Charlotte Franco

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

View More Pricing Information

Top-Rated Alternatives

AxisCare Home Care Software

View All Alternatives

User Insights

Average based on 144 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

WellSky Personal Care Integrations

(1)

Integration information sourced from real user reviews.

WellSky Personal Care Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is WellSky Personal Care, and what problem is it built to solve?

WellSky Personal Care is part of WellSky’s software offerings for health and community care providers, designed to help organizations manage operations, support patient outcomes, and address regulatory requirements. WellSky’s broader solutions serve settings such as hospitals, home health agencies, inpatient rehabilitation centers, and other community health facilities, with areas including patient management, analytics, and revenue cycle management.

What languages does WellSky Personal Care support?

WellSky Personal Care supports one language: English.

What company sizes and industries is WellSky Personal Care the best fit for?

WellSky Personal Care’s positive reviewer base is concentrated in small and mid-market organizations, especially in healthcare-related industries.

Mid-market organizations: The largest company-size segment represented.
Small businesses: Also a prominent segment among positive reviewers.
Hospital and health care: The most represented industry.
Health, wellness, and fitness: Another recurring industry segment.
Individual and family services: Also represented among positive reviewers.

How long does it take to implement WellSky Personal Care across a team?

Implementation is most commonly reported as taking less than a month, though teams describe a range of go-live timelines.

Time to go live	Relative frequency
Less than one month	Most common
Less than one day	Also reported
One to three months	Also reported
Three to six months	Reported less often

What customer support options does WellSky Personal Care provide, and how do users find the overall support experience?

Support is available through email/help desk, chat, and phone. The experience is mixed: users appreciate helpful, knowledgeable responses when support is responsive, but others describe slow follow-up or issues that take too long to resolve.

What is the experience like for teams switching to WellSky Personal Care from another tool?

Switching to WellSky Personal Care has often meant moving away from cumbersome or outdated agency and scheduling systems, including tools such as eRSP, Generations, ADL/ADLWare, AxisCare, and AppointMate. The change is valued for more intuitive scheduling, better visibility into staff and client information, and consolidated workflows for communication, documentation, and reporting. Some teams find the transition straightforward, while data preparation and learning the system can take effort.

What features or capabilities could make WellSky Personal Care even more useful?

The most useful improvements would make reporting more flexible, daily work more adaptable to agency needs, and mobile tasks more dependable.

Expand reporting options, including more flexible date ranges and additional operational metrics.
Improve integrations with payroll, calendars, and other business tools to reduce manual work.
Make mobile workflows more reliable and easier to use, especially for clocking in and out.
Add more scheduling controls, such as clearer alerts and greater flexibility for recurring or changing shifts.

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Shelby H.

Communications Supervisor

Mid-Market (51-1000 emp.)

8/21/2020

"ClearCare is an Asset to All Departments at Senior Solutions–Even Communications and Marketing!"

5/5

What do you like best about WellSky Personal Care?

I love that the ClearCare team is quick, responsive, and always willing to help with new projects and dissect any new problems we might encounter in the system. As the manager of our Marketing and Communications Team at Senior Solutions Home Care, I am just as impressed by the quality of their systems as I am by the professional approach that comes from every member of their team. I have worked most closely with Justin Hanzlik and Roger Dong, and find that both of them are exemplary representatives of the ClearCare Team. With Justin, our team is always made aware of new projects on the horizon and new capabilities that can assist us in our growth trajectory and future goals, especially as those relate to API and automation development. We can always count on Justin to communicate with us in a timely fashion. With Roger, I have had the pleasure of coordinating presentations and details for upcoming events, and find that Roger is incredibly helpful, willing to collaborate and provide assistance on any upcoming project, and extremely communicative and quick to follow up. ClearCare is a huge asset to my team, especially through our ability to build and download custom reports that we can use for mass uploads and property categories in other systems, such as HubSpot. Since Senior Solutions is an agency with 1200+ clients and 800+ active caregivers, it is so important to us that these tools function and that they function well. Thank you to ClearCare for providing these tools and for always adding new features that give us better insight into both our client and our caregiver populations! Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

My dislike is more of an indirect like, if we're being honest. ClearCare does not always have API connectivity set up with some of our other partners, such as Relias or Paylocity, but their Development and Customer Success Teams are always willing to collaborate and work with our team to provide us with the tools we need for custom builds. We appreciate the ability to build a custom ecosystem that works for us, and we are so grateful to work with a ClearCare Team that provides us with the tools we need to get started. Review collected by and hosted on G2.com.

Recommendations to others considering WellSky Personal Care:

Talk to the Customer Success Team to ask questions and express any initial doubts! They are a very helpful team and can help you make a decision about what is best for your agency. Review collected by and hosted on G2.com.

What problems is WellSky Personal Care solving and how is that benefiting you?

ClearCare custom reporting allows my team to do mass uploads of contacts in our CRM, HubSpot, which alleviates the constant headache of single uploads (especially since we have thousands of contacts that change frequently). Though my team does not use some of these other tools often, several of our other departments benefit greatly from Change in Condition reporting, which allows us to really stay true to our care management and quality assurance promises to our clients and their families. It also gives our caregivers quick and easy tools to be an advocate for their client's health and safety. Other departments also enjoy the benefits of the Care Coordination and Care Match Criteria features, as they allow us to communicate with other avenues of senior care more efficiently and to staff our clients with appropriate caregivers respectively. One of my favorite simple (but effective!!!) features of ClearCare is our ability to send mass messages that can go to our caregivers' emails and cell phones simultaneously. This has been a major relief when I need to make company-wide announcements, especially since many of our caregivers only check one device over the other. Review collected by and hosted on G2.com.

Ali D.

Mid-Market (51-1000 emp.)

8/21/2020

"Switching to ClearCare had an immediate, positive impact on our agency's revenue."

4.5/5

What do you like best about WellSky Personal Care?

The scheduling module is intuitive and very effective at helping us staff shifts and ensure that we're utilizing all of the hours authorized for our clients. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

ClearCare does not currently have medication documentation functionality that we need for compliance in our state. As a result, our caregivers still need to use paper forms. It would be great to have an integrated medication administration record (MAR). Review collected by and hosted on G2.com.

Recommendations to others considering WellSky Personal Care:

ClearCare is the best technology solution available for in-home care agencies. Although there is not a solution available that meets all of our business and compliance needs, ClearCare has a steady flow of enhancements and new features that seem to be on the right track. Review collected by and hosted on G2.com.

What problems is WellSky Personal Care solving and how is that benefiting you?

ClearCare has enabled us to gather meaningful data about our caregiver and client acquisition pipelines. The reporting and analytics have given us great visibility to some opportunities and risks we wouldn't have otherwise known about. Review collected by and hosted on G2.com.

Dianne N.

Mid-Market (51-1000 emp.)

8/24/2020

"Awesome platform!"

5/5

What do you like best about WellSky Personal Care?

ClearCare is always looking for value added features that make our work life easier and less expensive. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

I only wish that worker's compensation program was available to agencies with smaller payrolls, that is, annual payroll under $400,000. Review collected by and hosted on G2.com.

Recommendations to others considering WellSky Personal Care:

If you are looking for a leading edge CRM/Scheduling/Receiveable/Payables software program to make running your business as easy as possible, ClearCare is the best choice among the competition. You'll be glad you chose ClearCare! Review collected by and hosted on G2.com.

What problems is WellSky Personal Care solving and how is that benefiting you?

Invoicing and logging payments is easy and the seamless transition with Quickbooks is an asset. Scheduling is so much easier to do plus caregiver matching helps eliminate the guessing game as to which caregivers are best suited to clients. Reports are fantastic and meet the reporting requirements for LTC insurance. Analytics are so helpful in developing strategic plans. Review collected by and hosted on G2.com.

Jessica N.

Administrator

Mid-Market (51-1000 emp.)

2/8/2021

"Comprehensive and User friendly"

5/5

What do you like best about WellSky Personal Care?

User friendly dashboard, comprehensive data capturing and reporting, convenient scheduling tools, and access to immediate answers and guidance via ClearCare University. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

No option for document creation or adaption, community task and reporting is not efficient for multiple shifts a day, Caregiver rating system could use a points system upgrade, and Assessment tool would benefit from a level or care rating system. Review collected by and hosted on G2.com.

Sylvie H.

Manager

Individual & Family Services

Small-Business (50 or fewer emp.)

6/20/2020

"ClearCare Review"

4/5

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

8/28/2020

"solid online client management software"

4.5/5

What do you like best about WellSky Personal Care?

solid online client management software, with industry leading features and a platform that is consistently improving the produce and value for the end user. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

limited connectivity to other toolsets. They are actively working that issue, but still a ways from where it needs to go. Review collected by and hosted on G2.com.

Recommendations to others considering WellSky Personal Care:

I would absolutely recommend ClearCare to others. It is best of bread in the space as far as I have seen and improving all the time. No piece of software is perfect, but the ClearCare team's commitment to improvement is great. Review collected by and hosted on G2.com.

What problems is WellSky Personal Care solving and how is that benefiting you?

Client/caregiver scheduling and care management. it enables us to provide care to our clients. it is an essential piece of what we do. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

2/2/2021

"ClearCare helps manage clients and staff"

4.5/5

What do you like best about WellSky Personal Care?

ClearCare provides a one stop shop for the management of clients and staff. From scheduling, billing, payroll, HR and pertinent information regarding clients. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

Need a more robust system that tracks caregiver "time and attendance." A system that clearly defines hours worked before rounding for payroll. This is a DOL requirement in the State of NH Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Enterprise (> 1000 emp.)

1/13/2021

"A Valuable Tool"

5/5

What do you like best about WellSky Personal Care?

Clear Care is intuitive. This makes it easy to use for all of our team members. The system is easy to learn and master. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

Some new features are not always adopted. There are occasional support lapses. Review collected by and hosted on G2.com.

Debra T.

Director of Care Provider Excellence

Mid-Market (51-1000 emp.)

8/24/2020

"ClearCare is extremely user friendly and gives provides you with all the information you need."

5/5

What do you like best about WellSky Personal Care?

I like that it gives you all the information you need within seconds. I like that it alerts you when there is a problem such as a Caregiver being late to a client. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

Honestly there is nothing that I dislike about the program. Review collected by and hosted on G2.com.

Recommendations to others considering WellSky Personal Care:

Using ClearCare will not only help you run your business but it will save you production time. Review collected by and hosted on G2.com.

What problems is WellSky Personal Care solving and how is that benefiting you?

I have to create graphs and detailed metric reports for my boss. ClearCare helps me with this project and save me hours of valuable time. Review collected by and hosted on G2.com.

Beda K.

Mid-Market (51-1000 emp.)

8/21/2020

"ClearCare is it for you?"

4/5

What do you like best about WellSky Personal Care?

The reports are great - I like that I can customize my reports to meet my needs. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

I do not like that I can't add "tags" to messages. It would be easier if we were able to do that, so we wouldn't have to enter it twice. Review collected by and hosted on G2.com.

Recommendations to others considering WellSky Personal Care:

The ease the caregivers find with using the Mobile App Review collected by and hosted on G2.com.

What problems is WellSky Personal Care solving and how is that benefiting you?

It's much easier for me to see how many caregivers are hired. I created a report to assist the Branch Administrators complete the KPI reports. Review collected by and hosted on G2.com.