WellSky Personal Care Reviews & Product Details

Responsive design and scheduling tools, ease of use. Review collected by and hosted on G2.com.

Plan of care / Assessment tool very weak. Pricing a little high. Telephony tools powerful but inflexible. Review collected by and hosted on G2.com.

Clearcare does a fantastic job with the core Homecare needs of managing prospects, Scheduling, billing, payroll, client matching, managing caregiver and client profiles, and managing the hiring process for caregivers. They do a fantastic job of integrating additional services that help streamline and reduce the cost of processing electronic payments as well as workers comp through their WorkSafe program. The Clearcare WorkSafe program has reduced our agencies workers comp payment by 30%! Review collected by and hosted on G2.com.

The reports section of Clearcare is excellent but definitely, can use improvements. It is not always easy to get the information that you are looking for, and some reports provide numbers that contradict other reports. Review collected by and hosted on G2.com.

We love that Clear Care has been able to save the office staff more time by having all of the schedules, hours and billing in one place. We used to spend our Monday mornings going through the paper time sheets and

calculating the employees hours, then going back to double check for any mistakes and then doing the same for billing the clients. Review collected by and hosted on G2.com.

We have not yet found anything that we have not liked at this time. We have been using Clear Care for about 3 years now, and would recommend it to any one. Review collected by and hosted on G2.com.

I love that ClearCare is always listening and looking for ways to make the system better for its users. The system is very user friendly. I also love all of the weekly webinars. I've learned to use the system for things that I wouldn't have typically even knew I needed. This system has been very integral to the rapid growth of my business. Review collected by and hosted on G2.com.

Sometimes I find that the mapquest integration is incorrect Review collected by and hosted on G2.com.

We started using ClearCare a couple years ago. Our owner, Janet, received a call from one of their salespeople. He was very knowledgeable, thorough, and low pressure. We had previously been doing our scheduling via paper. Using ClearCare was much simpler and faster. It gets our schedules out to the caregivers and clients in real time. The time we have saved has given us the ability to grow our client and caregiver base. They are always making improvements to make things run smoother. Their support staff is always friendly and helpful. They genuinely care. We love using ClearCare and recommend it 100%. Review collected by and hosted on G2.com.

There is nothing that we dislike about ClearCare. They have been wonderful! Review collected by and hosted on G2.com.

I really appreciate the detail that ClearCare goes into to ensure a smooth going experience. At times, the job itself is too much to handle, but I need a system that can keep up and can handle everything I throw at it and ClearCare does that and then some. There are so many amazing features that cuts time by so much so I can focus it on other things. Billing takes less than 30 minutes, and exports with the click of a button, caregivers are able to log into their caregiver portal at any time so they can view their assignments, future calendars and client info. Customer support is always there for me if I have a question about something and always has a quick solution for me so I can get back to work! Review collected by and hosted on G2.com.

Every now and then, but very rarely ClearCare will become a bit slow but it never lasts more than 20 minutes. Review collected by and hosted on G2.com.

I like that ClearCare is very user friendly. It is easy to teach others even if they don't have computer skills. All areas of ClearCare are simple to learn and provide tools that help caregivers and clients. Our clients feel comfortable that their bill is correct because the caregivers clock in and out. We don't have to worry about making sure we get the time sheets back from the caregiver. That would take up a lot of our time trying to gather all the time sheets and then add them up in order to pay the caregiver and bill the client. I like the way ClearCare helps with time management. Review collected by and hosted on G2.com.

I don't have any dislikes, but I would like our caregivers to be able to clock in and out from more than one phone number and not just one. There are times when a client does not want the caregiver to use their phone or the phone may be out of order. The only other dislike I have is when a client cancels for one day, you can't cancel just that one day; it cancels the whole week. After that day, you have to remember to go in and change the schedule back to available. Review collected by and hosted on G2.com.

ClearCare was easy to learn and get started on. Their customer support was excellent in helping us migrate our data over and learn the processes of scheduling, charting, payroll processing, and billing. The platform is clean and modern looking, without too many tabs or graphics to clutter the page. ClearCare also allows us to run reports on everything from caregiver visits to financial stats, which is an easy way to view how our agency is progressing. Review collected by and hosted on G2.com.

One item that could be improved is the family room module - it would be helpful to have an agency log in side for caregivers, so that they can easily view dates inputed into the client calendar by the family. Review collected by and hosted on G2.com.

ClearCare is easy to teach to all generations of software users. The training videos are a valued asset for not just office staff, but caregiver's as well. Review collected by and hosted on G2.com.

Once a client has been moved from Active to Non-Active, users lose some valuable resources. While you can go pull reports, you can not look at the live schedule and review previous weeks where a client may have been active but now not-active. For Private Pay Agencies, there is a constant flow of Active to On-Hold clients, the ClearCare system could provide better support for the myriad of turnover. Review collected by and hosted on G2.com.

After almost 10 years of suffering with scheduling programs made for certified agencies and didn't do what we needed, we discovered ClearCare. ClearCare brought simple scheduling to a new height. We now put out invoices first thing on Monday morning, from ClearCare without having our bookkeeper entering information and producing invoices on Tuesday. ClearCare loads directly to Quickbooks. Review collected by and hosted on G2.com.

I dislike that we don't ever get to call and chat with tech support! Not once! I'll tell you this, we recommended ClearCare to one of our local competitors. Review collected by and hosted on G2.com.