Top 10 Class 5 Softswitch Alternatives & Competitors

(1)5.0 out of 5

If you are considering Class 5 Softswitch, you may also want to investigate similar alternatives or competitors to find the best solution. VoIP Providers is a widely used technology, and many people are seeking popular, innovative software solutions with software pairing, video calls, and instant messaging. Other important factors to consider when researching alternatives to Class 5 Softswitch include reliability and ease of use. The best overall Class 5 Softswitch alternative is Nextiva. Other similar apps like Class 5 Softswitch are JustCall, CloudTalk, 3CX, and Genesys Cloud CX. Class 5 Softswitch alternatives can be found in VoIP Providers but may also be in Contact Center Software or AI Customer Support Agents Software.

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Best Paid & Free Alternatives to Class 5 Softswitch

Nextiva
JustCall
CloudTalk
3CX
Genesys Cloud CX
Aircall
RingEX
Kixie PowerCall & SMS

Top 10 Alternatives to Class 5 Softswitch Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Class 5 Softswitch stacks up to the competition, check reviews from current & previous users in industries like Telecommunications, and find the best product for your business.

Nextiva

By Nextiva

4.5/5

(3,438)

Product Description

Categories in common with Class 5 Softswitch:

VoIP Providers

Call Center Infrastructure (CCI)

By Saas Labs

Product Description

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Categories in common with Class 5 Softswitch:

VoIP Providers

Call Center Infrastructure (CCI)

By CloudTalk

Product Description

CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

Categories in common with Class 5 Softswitch:

VoIP Providers

Call Center Infrastructure (CCI)

Cloud PBX Platforms

Contact Center

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Genesys Cloud CX

By Genesys

4.4/5

(1,488)

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with Class 5 Softswitch:

VoIP Providers

Call Center Infrastructure (CCI)

By Aircall

Product Description

Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

Categories in common with Class 5 Softswitch:

VoIP Providers

Call Center Infrastructure (CCI)

By RingCentral

Product Description

Categories in common with Class 5 Softswitch:

VoIP Providers

Call Center Infrastructure (CCI)

Cloud PBX Platforms

Kixie PowerCall & SMS

By Kixie

4.8/5

(860)

Product Description

Categories in common with Class 5 Softswitch:

VoIP Providers

Call Center Infrastructure (CCI)

By Aloware

Product Description

Aloware is a contact center software that eliminates the hassle of hardware. You can use it anywhere and from any device, giving you all the freedom and flexibility of working anywhere. The best part is that it provides teams with an all-in-one platform where they can connect with hundreds of customers via call, text, email and social, automate workflows, and get better leads fast and easy. Power Dialer eliminates unnecessary leads from your list and dials all the numbers automatically. Reach up to 500 leads in one sitting, and close more deals with it. With triggers, teams can easily set up automations to make workflows more efficient.

Categories in common with Class 5 Softswitch:

VoIP Providers

Call Center Infrastructure (CCI)

Contact Center