[ ChurnZero Reviews ](https://www.g2.com/products/churnzero/reviews) [ ChurnZero Reviews ](https://www.g2.com/products/churnzero/reviews) # ChurnZero Pricing Overview [Editedit](https://my.g2.com/churnzero/pricings) **ChurnZero has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. Contact ChurnZero to obtain current pricing. Pricing information for ChurnZero is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase ChurnZero must be conducted with the seller. Pricing information was last updated on February 01, 2017 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 11 months ### Average Discount 11% ### Perceived Cost $$$$$ ## How much does ChurnZero cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 11 purchases. Get Price Estimate ## Top-Rated Alternatives [ ![Totango](https://images.g2crowd.com/uploads/product/hd_favicon/b1404b38f1aa49d5ed67749ecadcf286/totango.svg "Totango") Totango 4.3/5 (1,140) ](https://www.g2.com/products/totango/reviews) [ ![Custify](https://images.g2crowd.com/uploads/product/hd_favicon/56a133f2489dd3b4b3a4fb07bd3b90f9/custify.svg "Custify") Custify 4.7/5 (494) ](https://www.g2.com/products/custify/reviews) [ ![Planhat](https://images.g2crowd.com/uploads/product/hd_favicon/419a7323b926f3ff16b400b2b7ca40c1/planhat%282%29.svg "Planhat") Planhat 4.5/5 (914) ](https://www.g2.com/products/planhat/reviews) [ View All Alternatives ](https://www.g2.com/products/churnzero/competitors/alternatives) ## ChurnZero Pricing Reviews (2) ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 2/7/2022 More Options - - [Respond as ChurnZero](https://www.g2.com/survey_responses/churnzero-review-5323573/official_response/new) "gets better and better with new functionality" 5/5 What do you like best about ChurnZero? We've had ChurnZero for three years now. It has had a huge impact on how we communicate and manage our customers at scale. The custom dashboards and account insights reporting feature have provided a lot of value both internally and externally, and I love how ChurnZero has prioritized adding GenAI features to the application that are extremely valuable and help CS teams scale. Our CSM and Customer Support are fantastic. Our CSMs use this software daily. We've been able to easily integrate with many of our other tools and systems. Review collected by and hosted on G2.com. What do you dislike about ChurnZero? The reports / dashboards could offer more advanced graphing techniques, they are fairly basic compared to other business intelligence tools, but get the job done. Review collected by and hosted on G2.com. Recommendations to others considering ChurnZero: ChurnZero is great for organizations like ours that do not have a dedicated CS Ops team and are looking for a powerful tool that doesn't require a full-time employee to manage day-to-day. It is effortless to implement and makes a significant impact in just a short time. Review collected by and hosted on G2.com. What problems is ChurnZero solving and how is that benefiting you? ChurnZero is gathering information that used to live in many different systems and places and bringing it together to tell one story about our Customers to help the CSMs engage with customers more proactively. It has been instrumental in driving appropriate engagement through the customer journey with Customers, based on segment, and has automated a lot of previously manual processes. Review collected by and hosted on G2.com. Show More Rating Updated (7/8/2025) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Mid-Market (51-1000 emp.) 7/21/2025 More Options - - [Respond as ChurnZero](https://www.g2.com/survey_responses/churnzero-review-11415050/official_response/new) "Its one of the easest systems that i have used in the five years of doing this role" 3.5/5 What do you like best about ChurnZero? Report filtering, it can makes life easier Review collected by and hosted on G2.com. What do you dislike about ChurnZero? unable to sort on certain pages, value amounts Review collected by and hosted on G2.com. What problems is ChurnZero solving and how is that benefiting you? Linking between different departmenst Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ChurnZero Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e09b9bcffc3a8fed744526228ffa81c3/gainsight-customer-success.png "Product Avatar Image") Gainsight Customer Success 4.5/5 (1,737) [ Compare Now ](https://www.g2.com/compare/churnzero-vs-gainsight-customer-success) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9c908804b5766dffa9767b7692efab76/totango.png "Product Avatar Image") Totango 4.3/5 (1,150) [ Compare Now ](https://www.g2.com/compare/churnzero-vs-totango) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0117a1ce9cc6af3498adeee8b367f5/planhat.jpg "Product Avatar Image") Planhat 4.5/5 (927) [ Compare Now ](https://www.g2.com/compare/churnzero-vs-planhat) ##### Categories on G2 [ Customer Journey Analytics ](https://www.g2.com/categories/customer-journey-analytics)[ Customer Journey Mapping ](https://www.g2.com/categories/customer-journey-mapping)[ Experience Management ](https://www.g2.com/categories/experience-management) [ Digital Adoption Platform ](https://www.g2.com/categories/digital-adoption-platform)[ Customer Revenue Optimization ](https://www.g2.com/categories/customer-revenue-optimization)[ Customer Success ](https://www.g2.com/categories/customer-success)[ Client Onboarding ](https://www.g2.com/categories/client-onboarding) Show More ##### Explore More [ Which ABM analytics solution is best for revenue growth tracking? ](https://www.g2.com/discussions/which-abm-analytics-solution-is-best-for-revenue-growth-tracking)[ Best software for tracking construction resource allocation ](https://www.g2.com/discussions/best-software-for-tracking-construction-resource-allocation)[ Best platforms for tracking cost allocation by department ](https://www.g2.com/discussions/what-is-the-best-platform-for-tracking-cost-allocation-by-department) [ What is the best QMS for medical device manufacturers? ](https://www.g2.com/discussions/what-is-the-best-qms-for-medical-device-manufacturers)[ Which procure-to-pay system is most recommended by professionals ](https://www.g2.com/discussions/which-procure-to-pay-system-is-most-recommended-by-professionals)[ Pros and Cons Details ](https://www.g2.com/products/churnzero/reviews?qs=pros-and-cons) Show More [ Which ABM analytics solution is best for revenue growth tracking? ](https://www.g2.com/discussions/which-abm-analytics-solution-is-best-for-revenue-growth-tracking)[ Best software for tracking construction resource allocation ](https://www.g2.com/discussions/best-software-for-tracking-construction-resource-allocation)[ Best platforms for tracking cost allocation by department ](https://www.g2.com/discussions/what-is-the-best-platform-for-tracking-cost-allocation-by-department) [ What is the best QMS for medical device manufacturers? ](https://www.g2.com/discussions/what-is-the-best-qms-for-medical-device-manufacturers)[ Which procure-to-pay system is most recommended by professionals ](https://www.g2.com/discussions/which-procure-to-pay-system-is-most-recommended-by-professionals)[ Pros and Cons Details ](https://www.g2.com/products/churnzero/reviews?qs=pros-and-cons)