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ChurnZero Pricing Overview

ChurnZero has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact ChurnZero to obtain current pricing.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

11 months

Average Discount

11%

Perceived Cost

$$$$$

How much does ChurnZero cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 11 purchases.

ChurnZero Pricing Reviews

(2)
Chelsea K.
CK
Senior Manager, Customer Operations
Mid-Market (51-1000 emp.)
"I use this tool all day - every day"
What do you like best about ChurnZero?

ChurnZero - One of the Most Actionable and Powerful Tools in My Day-to-Day Workflow

I absolutely love ChurnZero! It’s one of the most actionable and powerful tools I use daily. The platform allows me to build incredibly rich, specific customer segments based on application usage, which is a game changer for targeting outreach efforts.

The ability to set success goals and track customer engagement has made it much easier to understand the direct impact of our outreach. Whether it's preventing churn or driving adoption, ChurnZero gives us the insights and tools needed to take meaningful action.

Another major highlight is the support and services team at ChurnZero – they’re always responsive, knowledgeable, and a pleasure to work with! Their dedication to helping us maximize the platform's potential makes the experience even more valuable.

Overall, ChurnZero has been an essential tool in driving customer success and I highly recommend it to anyone looking for a solution to truly understand and engage with their customers. Review collected by and hosted on G2.com.

What do you dislike about ChurnZero?

I would love the ability to auto delete tasks in a workflow. Review collected by and hosted on G2.com.

Response from Maureen Rice of ChurnZero

Hi Chelsea, thank you so much for your review! I'm Maureen Rice, ChurnZero's customer marketing manager, and I am SO happy to hear about your experience with ChurnZero so far.

If you're willing, feel free to email me about your deleting task use case, and I'll log it as product feedback ASAP. My email is mrice@churnzero.net. Thanks again!

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Great way to consolidate CS Operations analytics - Numbers don't reflect client status"
What do you like best about ChurnZero?

custom dashboards

health score composition

automated email funnels

centralizing all CS metrics into one place

reviewing accounts with all types of parameters using filtering

easy to navigate Review collected by and hosted on G2.com.

What do you dislike about ChurnZero?

While churnzero is own and operated by the CS Ops team, it feels disconnected with the rest of CS. It requires CSM team to constantly provide feedback to CS Ops team to improve metrics that reflect the reality of a client's churn probability. It often is just a tool for management to try to focus on a metric that doesn't necessarily is the business' primary goal Review collected by and hosted on G2.com.

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