# ChurnZero vs Totango Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ChurnZero excels in user experience, with a clean and intuitive interface that makes it easy for teams to navigate. Users appreciate the centralized view of customer communication and health tracking, which enhances their ability to engage effectively with clients.
- **According to verified reviews** , Totango has made strides in incorporating artificial intelligence for data analysis, which users find promising. This feature helps reduce manual work in evaluating customer risk, although some users still express a desire for more seamless integration with their existing workflows.
- **Users say** that ChurnZero&#39;s automation capabilities stand out, providing clear visibility into customer engagement and success activities. Reviewers highlight how these features streamline their processes, making it easier to manage customer relationships and track interactions.
- **Reviewers mention** that while Totango offers useful features like health score tracking and centralized communication, it sometimes struggles with setup and configuration, leading to a less smooth onboarding experience compared to ChurnZero&#39;s more user-friendly approach.
- **G2 reviewers highlight** that ChurnZero&#39;s robust reporting and dashboard capabilities allow users to dive deep into customer usage data, providing valuable insights that help teams make informed decisions. This level of detail is often praised as a significant advantage over Totango.
- **Users report** that while Totango provides a solid foundation for customer success management, ChurnZero&#39;s higher ratings in support quality and overall satisfaction indicate a more reliable partnership for businesses looking to enhance their customer engagement strategies.



| | ChurnZero | Totango | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 1,602 | 1,150 | 
| **Largest Market Segment** | Mid-Market (63.1% of reviews) | Mid-Market (57.0% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us Per Year | 

---
## Top Pros & Cons

### ChurnZero

Pros:
- Ease of Use (139 reviews)
- Helpful (95 reviews)

Cons:
- Learning Curve (54 reviews)
- Complexity (41 reviews)

### Totango

Pros:
- Ease of Use (202 reviews)
- Customer Support (98 reviews)

Cons:
- Learning Curve (83 reviews)
- Integration Issues (65 reviews)

---
## Ratings Comparison
| Rating | ChurnZero | Totango | 
|---|---|---|
  | **Meets Requirements** | 9.0 (1283 reviews) | 8.3 (970 reviews) | 
  | **Ease of Use** | 8.5 (1291 reviews) | 8.2 (984 reviews) | 
  | **Ease of Setup** | 8.0 (603 reviews) | 7.4 (494 reviews) | 
  | **Ease of Admin** | 8.5 (531 reviews) | 7.8 (362 reviews) | 
  | **Quality of Support** | 9.5 (1194 reviews) | 8.4 (816 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (538 reviews) | 8.6 (361 reviews) | 
  | **Product Direction (% positive)** | 9.4 (1216 reviews) | 8.7 (946 reviews) | 

---
## Pricing

### ChurnZero

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Totango

#### Entry-Level Pricing

Plan: Enterprise

Price: Contact Us Per Year

Description: Efficiently scale customer success with solutions backed by enterprise-grade privacy, security, and customization.

Key Features:
-  10 users (Practitioner seats)
- 2,000 customer accounts
-  5 teams

[Browse all 2 editions](https://www.g2.com/products/totango/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Customer Success

| Product | Score | Reviews |
|---|---|---|
| **ChurnZero** | 8.4/10 | 1095 |
| **Totango** | 7.9/10 | 822 |

#### Customer Information

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Customer Health Scores** | 8.9 (1017 reviews) ✓ Verified | 8.2 (775 reviews) ✓ Verified | 
| **Customer Monitoring** | 9.1 (993 reviews) ✓ Verified | 8.4 (753 reviews) ✓ Verified | 
| **Customer Profiles** | 8.9 (990 reviews) ✓ Verified | 8.4 (748 reviews) ✓ Verified | 
| **Playbooks** | 8.7 (948 reviews) ✓ Verified | 7.7 (639 reviews) ✓ Verified | 
| **Customer Segments** | 9.1 (1015 reviews) ✓ Verified | 8.5 (759 reviews) ✓ Verified | 
| **Product Engagement** | 8.7 (931 reviews) ✓ Verified | 8.0 (697 reviews) ✓ Verified | 
| **Surveys** | 8.5 (831 reviews) ✓ Verified | 7.3 (569 reviews) ✓ Verified | 

#### Predictions

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Churn Risk** | 8.6 (977 reviews) ✓ Verified | 7.8 (667 reviews) ✓ Verified | 
| **Upsell Opportunities** | 7.8 (747 reviews) ✓ Verified | 7.1 (634 reviews) ✓ Verified | 
| **Custom Triggers** | 8.6 (832 reviews) ✓ Verified | 7.9 (674 reviews) ✓ Verified | 
| **Machine Learning** | 7.5 (638 reviews) ✓ Verified | 6.6 (495 reviews) ✓ Verified | 

#### Platform

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Reporting &amp; Dashboards** | 8.6 (1001 reviews) ✓ Verified | 8.0 (756 reviews) ✓ Verified | 
| **API &amp; Integrations** | 8.5 (903 reviews) ✓ Verified | 7.7 (692 reviews) ✓ Verified | 
| **Data Import &amp; Export Tools** | 8.5 (872 reviews) ✓ Verified | 7.9 (690 reviews) ✓ Verified | 
| **Workflow Capability** | 8.7 (910 reviews) ✓ Verified | 8.0 (701 reviews) ✓ Verified | 
| **Notifications** | 8.9 (972 reviews) ✓ Verified | 7.9 (726 reviews) ✓ Verified | 
| **Customization** | 8.6 (940 reviews) ✓ Verified | 7.9 (717 reviews) ✓ Verified | 
| **Scalability** | 9.0 (906 reviews) ✓ Verified | 8.3 (710 reviews) ✓ Verified | 
| **Data Security** | 9.1 (838 reviews) ✓ Verified | 8.5 (632 reviews) ✓ Verified | 
| **Performance &amp; Reliability** | 9.2 (967 reviews) ✓ Verified | 8.2 (742 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 9.1 (920 reviews) ✓ Verified | 8.3 (710 reviews) ✓ Verified | 

#### Generative AI

| Feature | ChurnZero | Totango | 
|---|---|---|
| **AI Text Generation** | 7.7 (311 reviews) | Feature Not Available | 
| **AI Text Summarization** | 7.8 (311 reviews) | Feature Not Available | 

#### Agentic AI - Customer Success

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (64 reviews) | 7.5 (53 reviews) | 
| **Multi-step Planning** | 7.5 (63 reviews) | 7.8 (52 reviews) | 
| **Cross-system Integration** | Feature Not Available | 8.0 (51 reviews) | 
| **Natural Language Interaction** | 7.2 (63 reviews) | 7.7 (51 reviews) | 
| **Proactive Assistance** | 7.3 (64 reviews) | 7.6 (52 reviews) | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **ChurnZero** | 9.0/10 | 153 |
| **Totango** | 6.8/10 | 63 |

#### User Analysis

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Survey Implementation** | 8.8 (126 reviews) | 7.1 (50 reviews) | 
| **Data Analysis** | 8.9 (134 reviews) | 7.0 (55 reviews) | 

#### User Support

| Feature | ChurnZero | Totango | 
|---|---|---|
| **User Segmentation** | 9.2 (139 reviews) | 7.9 (55 reviews) | 
| **Multi-Language Support** | 7.9 (71 reviews) | 6.9 (39 reviews) | 
| **Behavior-responsive Messaging** | 8.7 (98 reviews) | Feature Not Available | 

#### Walkthrough Type

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Audio-visual Walkthroughs** | 8.1 (91 reviews) | Feature Not Available | 
| **Text Bubble Walkthroughs** | 8.3 (86 reviews) | 6.6 (41 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Integration** | 9.3 (10 reviews) | 7.1 (7 reviews) | 
| **Communications** | 9.0 (10 reviews) | 6.4 (7 reviews) | 

#### Analytics - Digital Adoption Platform

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Analytics** | 9.8 (8 reviews) | 6.2 (7 reviews) | 

#### Functions - Digital Adoption Platform

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Customer self-service** | 9.8 (9 reviews) | 7.1 (7 reviews) | 
| **In-app guidance** | 10.0 (7 reviews) | 5.8 (8 reviews) | 

#### Agentic AI - Digital Adoption Platform

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **ChurnZero** | N/A | N/A |
| **Totango** | 7.6/10 | 224 |

#### Data Sourcing

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Data Enrichment** | Not enough data | 8.1 (178 reviews) ✓ Verified | 
| **Expandability** | Not enough data | 8.1 (178 reviews) ✓ Verified | 
| **Content Marketing** | Not enough data | 7.1 (110 reviews) | 
| **Multiple Devices** | Not enough data | 7.6 (113 reviews) | 

#### Intelligence

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Marketing Metrics** | Not enough data | Feature Not Available | 
| **Predictive Modeling** | Not enough data | 7.2 (157 reviews) ✓ Verified | 
| **Recommendation Engine** | Not enough data | Feature Not Available | 

### Customer Revenue Optimization

| Product | Score | Reviews |
|---|---|---|
| **ChurnZero** | 8.1/10 | 105 |
| **Totango** | 7.7/10 | 92 |

#### Sales Team

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Flexible Sales Process** | 8.2 (84 reviews) | 7.4 (68 reviews) | 
| **Training Mode** | 8.4 (83 reviews) | Feature Not Available | 
| **Playbooks** | 8.9 (101 reviews) | 7.6 (74 reviews) | 

#### Intelligence

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Opportunity Identification** | 8.3 (93 reviews) | 7.3 (72 reviews) | 
| **Zero-touch Renewals** | 7.5 (85 reviews) | 6.8 (66 reviews) | 
| **Smart Content** | 8.2 (83 reviews) | 6.8 (62 reviews) | 

#### Mapping

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Multiple Org Charts** | 8.0 (82 reviews) | Feature Not Available | 
| **Stakeholder Roles** | 8.3 (87 reviews) | Feature Not Available | 

#### Agentic AI - Customer Revenue Optimization

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (11 reviews) | 8.6 (7 reviews) | 
| **Cross-system Integration** | Feature Not Available | 8.6 (7 reviews) | 
| **Adaptive Learning** | 7.6 (12 reviews) | 8.1 (7 reviews) | 
| **Natural Language Interaction** | 7.6 (13 reviews) | 7.9 (7 reviews) | 
| **Proactive Assistance** | 7.9 (13 reviews) | 8.3 (7 reviews) | 
| **Decision Making** | 8.0 (11 reviews) | 7.9 (8 reviews) | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **ChurnZero** | 8.2/10 | 172 |
| **Totango** | 7.7/10 | 192 |

#### Platform Basics

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Templates** | 8.4 (160 reviews) | 8.0 (143 reviews) | 
| **Exporting** | 8.5 (163 reviews) | 7.7 (146 reviews) | 
| **Multi-user Access and Collaboration** | 8.6 (147 reviews) | 8.2 (139 reviews) | 
| **Multiple Personas** | 8.3 (140 reviews) | Feature Not Available | 
| **Data Analytics ** | 8.5 (154 reviews) | 7.6 (132 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (23 reviews) | 7.1 (18 reviews) | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **ChurnZero** | 8.5/10 | 213 |
| **Totango** | 8.1/10 | 270 |

#### Platform Basics

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Dynamic Segmentation** | 8.6 (181 reviews) | 8.4 (228 reviews) ✓ Verified | 
| **Journey Optimization** | 8.7 (189 reviews) | 8.2 (227 reviews) ✓ Verified | 

#### Platform Data

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Journey Reporting** | 8.6 (191 reviews) | 8.0 (221 reviews) ✓ Verified | 
| **Trends Reporting** | 8.5 (182 reviews) | 7.9 (222 reviews) ✓ Verified | 
| **Dashboards** | 9.0 (202 reviews) | 8.3 (242 reviews) ✓ Verified | 
| **Advanced Data Filtering** | 8.6 (182 reviews) | 8.2 (227 reviews) ✓ Verified | 

#### Platform Additional Functionality

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Journey Mapping** | 8.6 (180 reviews) | 8.2 (219 reviews) ✓ Verified | 
| **Integrations** | 8.7 (192 reviews) | 7.9 (227 reviews) ✓ Verified | 
| **Automated Alerts** | 8.9 (187 reviews) | 8.1 (199 reviews) | 

#### Agentic AI - Customer Journey Analytics

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (20 reviews) | 7.3 (15 reviews) | 
| **Cross-system Integration** | Feature Not Available | 8.4 (15 reviews) | 
| **Adaptive Learning** | 7.8 (20 reviews) | 8.0 (15 reviews) | 
| **Proactive Assistance** | 7.6 (20 reviews) | 7.8 (15 reviews) | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **ChurnZero** | 7.8/10 | 260 |
| **Totango** | 7.8/10 | 126 |

#### Analytics

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Net Promoter Score (NPS)** | 8.8 (214 reviews) | 8.1 (101 reviews) | 
| **Customer Satisfaction (CSAT) Score** | 8.7 (193 reviews) | 8.2 (95 reviews) | 
| **Customer Effort Score (CES)** | 8.4 (155 reviews) | Feature Not Available | 
| **Gamification** | 7.5 (128 reviews) | Feature Not Available | 

#### Customization

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Stakeholder Management** | 8.4 (156 reviews) | 8.0 (90 reviews) | 
| **Multilanguage Support** | 7.5 (116 reviews) | Feature Not Available | 
| **Multiple Branding Support** | 8.1 (115 reviews) | 7.6 (76 reviews) | 
| **Vertical-specific Solutions** | 8.0 (122 reviews) | Feature Not Available | 

#### Generative AI

| Feature | ChurnZero | Totango | 
|---|---|---|
| **AI Text Generation** | 8.1 (93 reviews) | 6.4 (51 reviews) | 
| **AI Text Summarization** | 8.1 (92 reviews) | 6.4 (52 reviews) | 

#### Agentic AI - Experience Management

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (11 reviews) | 8.1 (8 reviews) | 
| **Cross-system Integration** | Feature Not Available | 8.5 (8 reviews) | 
| **Natural Language Interaction** | 5.9 (11 reviews) | 8.5 (8 reviews) | 
| **Proactive Assistance** | 6.7 (11 reviews) | 8.5 (8 reviews) | 

### Client Onboarding

| Product | Score | Reviews |
|---|---|---|
| **ChurnZero** | 8.6/10 | 347 |
| **Totango** | 8.1/10 | 243 |

#### Onboarding Setup

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Workflows** | 8.9 (305 reviews) | 8.2 (221 reviews) | 
| **Templates** | 8.6 (292 reviews) | 7.9 (212 reviews) | 
| **Checklists** | 8.6 (273 reviews) | 8.0 (202 reviews) | 

#### Project Tracking

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Monitoring** | 8.8 (279 reviews) | 8.2 (199 reviews) | 
| **Resources** | 8.6 (267 reviews) | Feature Not Available | 
| **Content** | 8.5 (263 reviews) | 8.0 (195 reviews) | 
| **Tasks** | 8.8 (310 reviews) | 8.4 (212 reviews) | 
| **Optimization** | 8.7 (270 reviews) | 8.0 (193 reviews) | 

#### Customer Engagement

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Portal** | 8.4 (261 reviews) | 7.9 (188 reviews) | 
| **Engagement** | 8.8 (284 reviews) | 8.0 (204 reviews) | 
| **Branding** | 8.2 (242 reviews) | 7.7 (199 reviews) | 
| **Visibility** | 8.8 (280 reviews) | 8.3 (198 reviews) | 
| **Collaboration** | 8.6 (269 reviews) | Feature Not Available | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **ChurnZero** | N/A | N/A |
| **Totango** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | ChurnZero | Totango | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (7):** [Client Onboarding Software](https://www.g2.com/categories/client-onboarding), [Experience Management Software](https://www.g2.com/categories/experience-management), [Customer Revenue Optimization (CRO) Software](https://www.g2.com/categories/customer-revenue-optimization), [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform), [Customer Success Software](https://www.g2.com/categories/customer-success), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping)


**Unique to Totango (2):** [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp), [SAP Store Software](https://www.g2.com/categories/sap-store)


---
## Reviewer Demographics

### By Company Size

| Segment | ChurnZero | Totango | 
|---|---|---|
| **Small-Business** | 28.2% | 22.3% | 
| **Mid-Market** | 63.1% | 57.0% | 
| **Enterprise** | 8.7% | 20.7% | 

### By Industry

#### ChurnZero

- **Computer Software:** 36.8%
- **Information Technology and Services:** 16.2%
- **Marketing and Advertising:** 5.0%
- **Computer &amp; Network Security:** 3.7%
- **Education Management:** 2.3%
- **Financial Services:** 2.2%
- **Human Resources:** 2.2%
- **Hospital &amp; Health Care:** 2.0%
- **E-Learning:** 1.9%
- **Internet:** 1.8%
- **Other:** 26.0%

#### Totango

- **Computer Software:** 36.2%
- **Information Technology and Services:** 19.0%
- **Telecommunications:** 4.3%
- **Internet:** 3.4%
- **Marketing and Advertising:** 3.4%
- **Computer &amp; Network Security:** 3.1%
- **Financial Services:** 2.6%
- **Hospital &amp; Health Care:** 1.6%
- **Education Management:** 1.5%
- **E-Learning:** 1.5%
- **Other:** 23.5%

---
## Alternatives

### Alternatives to ChurnZero

- [Custify](https://www.g2.com/products/custify/reviews) — 4.7/5 stars (509 reviews)
- [Planhat](https://www.g2.com/products/planhat/reviews) — 4.5/5 stars (940 reviews)
- [Catalyst](https://www.g2.com/products/totango-catalyst/reviews) — 4.5/5 stars (660 reviews)
- [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) — 4.5/5 stars (1746 reviews)
- [Vitally](https://www.g2.com/products/vitally/reviews) — 4.5/5 stars (701 reviews)
- [ClientSuccess](https://www.g2.com/products/clientsuccess/reviews) — 4.4/5 stars (424 reviews)
- [CustomerSuccessBox](https://www.g2.com/products/customersuccessbox/reviews) — 4.5/5 stars (134 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2915 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1798 reviews)
- [GUIDEcx](https://www.g2.com/products/guidecx/reviews) — 4.6/5 stars (461 reviews)

### Alternatives to Totango

- [Custify](https://www.g2.com/products/custify/reviews) — 4.7/5 stars (509 reviews)
- [Planhat](https://www.g2.com/products/planhat/reviews) — 4.5/5 stars (940 reviews)
- [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) — 4.5/5 stars (1746 reviews)
- [Vitally](https://www.g2.com/products/vitally/reviews) — 4.5/5 stars (701 reviews)
- [ClientSuccess](https://www.g2.com/products/clientsuccess/reviews) — 4.4/5 stars (424 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2915 reviews)
- [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) — 4.5/5 stars (566 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1798 reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1409 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (765 reviews)

---
## Top Discussions

### ChurnZero

- Title: [Does ChurnZero have a Customer Success blog?](https://www.g2.com/discussions/blog) — 2 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "Yes, we do. We publish new content at least once a week. Please find our blog here- https://churnzero.net/blog/"
- Title: [What is ChurnZero used for?](https://www.g2.com/discussions/what-is-churnzero-used-for) — 1 comment
  > **Top comment:** "ChurnZero gives our Client Success Team a tool designed for them that gives them insight into which clients are thriving, which ones need a little extra help..."
- Title: [Best advice for not getting overwhelmed?](https://www.g2.com/discussions/36867-best-advice-for-not-getting-overwhelmed) — 1 comment, 1 upvote
  > **Top comment:** "This is going to sound like useless advice but really focus on one goal at a time because I often get derailed because I know other things need fixing and..."
- Title: [Does ChurnZero support  B2C subscription companies?](https://www.g2.com/discussions/32666-does-churnzero-support-b2c-subscription-companies) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Thanks for question!  While customer success platforms are generally optimized for “accounts” and “contacts”, it is certainly possible to manage accounts..."
- Title: [Can I schedule a demo of ChurnZero?](https://www.g2.com/discussions/demo-request) — 1 comment, 2 upvotes *(includes official response)*
  > **Top comment:** "Yes! Fill out your contact information here and a member of our team will be in touch shortly to schedule a personalized demo of the ChurnZero platform -..."

### Totango

- Title: [What would be the best way to load the pages faster?](https://www.g2.com/discussions/51442-what-would-be-the-best-way-to-load-the-pages-faster) — 2 comments
  > **Top comment:** "Only way I&#39;ve seen is to restrict your filters on notifications (the first page for me at least)"
- Title: [What are best practices for CSM assignment process - both dynamic and static?](https://www.g2.com/discussions/16231-what-are-best-practices-for-csm-assignment-process-both-dynamic-and-static) — 2 comments, 1 upvote
  > **Top comment:** "Hi Tony, can we please move the conversation to forum.totango.com - we don&#39;t really track this discussion board that frequently"
- Title: [1. Embed a PDF fillable form? 2. Prepopulated email response be hyperlink to an automated email](https://www.g2.com/discussions/1-embed-a-pdf-fillable-form-2-prepopulated-email-response-be-hyperlink-to-an-automated-email) — 1 comment, 1 upvote
  > **Top comment:** "Julio, thank you for your questions and  patience. 
Totango support forms, however not in a PDF format. As for triggering responses, we can absolutely..."
- Title: [I would like for Totango to be able to send desktop notifications.](https://www.g2.com/discussions/totango-i-would-like-for-totango-to-be-able-to-send-desktop-notifications) — 1 comment, 1 upvote
  > **Top comment:** "Hi Jon,

That definitely a great idea. The best way to ask for new features is to submit them here. Our product team listens very carefully and many of the..."
- Title: [I would like for Totango to be able to send desktop notifications.](https://www.g2.com/discussions/i-would-like-for-totango-to-be-able-to-send-desktop-notifications) — 1 comment
  > **Top comment:** "Hi Jon, 

The best way to ask for new features is to submit them here. Our product team listens very carefully and many of the features are coming directly..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/churnzero-vs-totango)

