Chatmeter Features
Social Management (6)
Social Analytics
This feature was mentioned in 69 Chatmeter reviews.
Reports on the performance of social media posts and campaigns.
Social Publishing
Based on 59 Chatmeter reviews.
Allows the creation, management, and scheduling of content to be shared across social media channels.
Campaign Optimization
This feature was mentioned in 52 Chatmeter reviews.
Identifies trends in social media campaigns, such as optimal posting times, to improve performance.
Social Engagement
This feature was mentioned in 65 Chatmeter reviews.
Centrally manages social media content and conversations across multiple social channels.
Campaign Planning
As reported in 18 Chatmeter reviews.
Allows for categorizing or grouping individual posts to streamline social media marketing campaigns.
Hashtag Capabilites
As reported in 10 Chatmeter reviews.
Monitor hashtags, their trends, and analytics across all social media platforms
Reports & Dashboards (4)
Report Customizability
65 reviewers of Chatmeter have provided feedback on this feature.
Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool.
Report Exporting
As reported in 66 Chatmeter reviews.
Allows users to export reports from the product into an .xsl, .csv, or .pdf file.
Scalability
63 reviewers of Chatmeter have provided feedback on this feature.
Allows marketer to add, track, and measure a multitude of social media accounts.
White Label
This feature was mentioned in 13 Chatmeter reviews.
Offers a white labeling service for agencies or resellers to customize platform branding.
Social Analytics (6)
Competitor Analysis
68 reviewers of Chatmeter have provided feedback on this feature.
Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere.
Follower Analysis
52 reviewers of Chatmeter have provided feedback on this feature.
Analyzes and illustrates follower information such as demographics, location, interests, etc.
Post Performance
This feature was mentioned in 60 Chatmeter reviews.
Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience.
Attribution
As reported in 50 Chatmeter reviews.
Ties social activity to business results such as leads, conversions, and sales.
Hashtag Analytics
This feature was mentioned in 19 Chatmeter reviews.
Analyzes the performance of hashtags and identifies popular or trending hashtags.
Sentiment Analysis
As reported in 23 Chatmeter reviews.
Uses AI to accurately assess the sentiment of social media content based on keywords and phrases.
Consumer Intelligence (3)
Customer Feedback
Based on 196 Chatmeter reviews and verified by the G2 Product R&D team.
Provides a forum for customers to give feedback and data storage for company analysis.
Competitive Intelligence
Based on 194 Chatmeter reviews and verified by the G2 Product R&D team.
Allows users to get real-time information on competitors performance and reputation.
Sentiment Analysis
Based on 206 Chatmeter reviews and verified by the G2 Product R&D team.
Gives users greater visibility into the how feel and respond to reputation gaining tactics.
Reporting (2)
Corporate Reporting
Based on 175 Chatmeter reviews and verified by the G2 Product R&D team.
Helps monitor the overall performance of marketing efforts and brand establishment.
Dashboard
Based on 220 Chatmeter reviews and verified by the G2 Product R&D team.
Provides a centralized hub and management tools for all data points related to online reputation.
Media Monitoring (2)
Social Networks Monitoring
Based on 168 Chatmeter reviews and verified by the G2 Product R&D team.
Helps track and monitor social media trends and interactions.
Social Media Management
Based on 157 Chatmeter reviews and verified by the G2 Product R&D team.
Helps manage social messaging and measures the full impact of social campaigns.
In-House Management (1)
Team Workflow
This feature was mentioned in 151 Chatmeter reviews.
Helps establish a workflow that allows team members to communicate effectively and collaboratively.
Business Tools (4)
Bulk Uploading
Based on 38 Chatmeter reviews.
Allows businesses to upload their location information en masse.
CMS Agnostic
23 reviewers of Chatmeter have provided feedback on this feature.
Product can be used on any content management system.
Traffic Analytics
36 reviewers of Chatmeter have provided feedback on this feature.
Provides analytics concerning traffic to each location.
Customer Analytics
Based on 35 Chatmeter reviews.
Provides data on customers and customer behavior based on location.
Customer Tools (4)
Location Listing
51 reviewers of Chatmeter have provided feedback on this feature.
Allows customers to see a full list of all locations.
Product and Category Filters
44 reviewers of Chatmeter have provided feedback on this feature.
Allows customers to filter locations based on products or other categories.
Mobile Support
Based on 23 Chatmeter reviews.
Map is supported on mobile devices.
Automatic Geolocation
31 reviewers of Chatmeter have provided feedback on this feature.
Product can use geolocation to automatically point customers toward the closest location.
Listing Management (4)
Network Directory
Based on 101 Chatmeter reviews and verified by the G2 Product R&D team.
Ability to submit location data to a wide variety of digital services
Data Aggregators
Based on 104 Chatmeter reviews and verified by the G2 Product R&D team.
Ability to submit location data to major aggregators
Duplicate Monitoring
Based on 118 Chatmeter reviews and verified by the G2 Product R&D team.
Consistently monitors search engines and directories and removes duplicate listings
Optimization
Based on 117 Chatmeter reviews and verified by the G2 Product R&D team.
Offers the ability to enhance listings with menus, photos, videos, or other rich data
Performance (2)
Real-Time Updates
Based on 123 Chatmeter reviews and verified by the G2 Product R&D team.
Changes to location data are synced across listings immediately and in real time
Analytics
Based on 128 Chatmeter reviews and verified by the G2 Product R&D team.
Provides data or insights into listing performance and engagement
Local Search Optimization (6)
Rank Tracking
Based on 60 Chatmeter reviews and verified by the G2 Product R&D team.
Monitor and report on ranking in local search results
Online Listings
Based on 60 Chatmeter reviews and verified by the G2 Product R&D team.
Report on local citations and distribute accurate listing data to directories and search engines
Google My Business
As reported in 64 Chatmeter reviews.
Optimize or automate content for Google My Business
Reputation Management
Based on 67 Chatmeter reviews and verified by the G2 Product R&D team.
Monitor online reviews and brand reputation
Social Media
Based on 46 Chatmeter reviews and verified by the G2 Product R&D team.
Integrate with social media and offer management or automation tools
Dashboards and Reporting
Based on 65 Chatmeter reviews and verified by the G2 Product R&D team.
Provide insights and data visualizations from a comprehensive dashboard
Content & Collaboration (6)
Content Calendar
This feature was mentioned in 48 Chatmeter reviews.
Enables users to visualize all scheduled social campaigns and content in a timeline or calendar.
Content Library
Based on 44 Chatmeter reviews.
Allows users to upload and publish brand content from a shared library.
Shared Inbox
34 reviewers of Chatmeter have provided feedback on this feature.
Collects all customer messages and inquiries from multiple social channels and delivers them to a unified inbox.
Approval Workflows
This feature was mentioned in 34 Chatmeter reviews.
Automates the content approval process to ensure social posts are approved by managers or clients before publishing.
Users and Permissions
Based on 49 Chatmeter reviews.
Allows administrators to assign permissions for different users or teams to access certain platform features.
Content Creation
As reported in 21 Chatmeter reviews.
Provides features for creating or editing social media assets.
Generative AI (1)
AI Text Generation
Based on 23 Chatmeter reviews.
Allows users to generate text based on a text prompt.
Agentic AI - Revenue Operations & Intelligence (RO&I) (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Online Reputation Management (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Social Media Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Social Media Analytics (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Technology Glossary Features
View definitions of the features and discover new technology terms.
Social engagement is the process of communicating and participating with members of an online community. Discover how brands can measure their social engagement and implement best practices for online success.
Content libraries are a huge digital asset in a company’s content creation process. Learn more about content libraries and how they benefit marketing strategies.





