Chatmeter Features
Social Management (6)
Social Analytics
Reports on the performance of social media posts and campaigns. 69 reviewers of Chatmeter have provided feedback on this feature.
Social Publishing
As reported in 59 Chatmeter reviews. Allows the creation, management, and scheduling of content to be shared across social media channels.
Campaign Optimization
As reported in 52 Chatmeter reviews. Identifies trends in social media campaigns, such as optimal posting times, to improve performance.
Social Engagement
Centrally manages social media content and conversations across multiple social channels. This feature was mentioned in 65 Chatmeter reviews.
Campaign Planning
Allows for categorizing or grouping individual posts to streamline social media marketing campaigns. This feature was mentioned in 18 Chatmeter reviews.
Hashtag Capabilites
Monitor hashtags, their trends, and analytics across all social media platforms 10 reviewers of Chatmeter have provided feedback on this feature.
Reports & Dashboards (4)
Report Customizability
Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool. This feature was mentioned in 65 Chatmeter reviews.
Report Exporting
As reported in 66 Chatmeter reviews. Allows users to export reports from the product into an .xsl, .csv, or .pdf file.
Scalability
Allows marketer to add, track, and measure a multitude of social media accounts. This feature was mentioned in 63 Chatmeter reviews.
White Label
Offers a white labeling service for agencies or resellers to customize platform branding. This feature was mentioned in 13 Chatmeter reviews.
Social Analytics (6)
Competitor Analysis
Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere. 68 reviewers of Chatmeter have provided feedback on this feature.
Follower Analysis
Based on 52 Chatmeter reviews. Analyzes and illustrates follower information such as demographics, location, interests, etc.
Post Performance
Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience. This feature was mentioned in 60 Chatmeter reviews.
Attribution
Ties social activity to business results such as leads, conversions, and sales. 50 reviewers of Chatmeter have provided feedback on this feature.
Hashtag Analytics
Analyzes the performance of hashtags and identifies popular or trending hashtags. This feature was mentioned in 19 Chatmeter reviews.
Sentiment Analysis
Based on 23 Chatmeter reviews. Uses AI to accurately assess the sentiment of social media content based on keywords and phrases.
Consumer Intelligence (3)
Customer Feedback
Based on 195 Chatmeter reviews and verified by the G2 Product R&D team. Provides a forum for customers to give feedback and data storage for company analysis.
Competitive Intelligence
Based on 193 Chatmeter reviews and verified by the G2 Product R&D team. Allows users to get real-time information on competitors performance and reputation.
Sentiment Analysis
Based on 205 Chatmeter reviews and verified by the G2 Product R&D team. Gives users greater visibility into the how feel and respond to reputation gaining tactics.
Reporting (2)
Corporate Reporting
Based on 174 Chatmeter reviews and verified by the G2 Product R&D team. Helps monitor the overall performance of marketing efforts and brand establishment.
Dashboard
Based on 219 Chatmeter reviews and verified by the G2 Product R&D team. Provides a centralized hub and management tools for all data points related to online reputation.
Media Monitoring (2)
Social Networks Monitoring
Based on 168 Chatmeter reviews and verified by the G2 Product R&D team. Helps track and monitor social media trends and interactions.
Social Media Management
Based on 157 Chatmeter reviews and verified by the G2 Product R&D team. Helps manage social messaging and measures the full impact of social campaigns.
In-House Management (1)
Team Workflow
Based on 151 Chatmeter reviews. Helps establish a workflow that allows team members to communicate effectively and collaboratively.
Business Tools (4)
Bulk Uploading
Allows businesses to upload their location information en masse. 38 reviewers of Chatmeter have provided feedback on this feature.
CMS Agnostic
Based on 23 Chatmeter reviews. Product can be used on any content management system.
Traffic Analytics
Provides analytics concerning traffic to each location. 36 reviewers of Chatmeter have provided feedback on this feature.
Customer Analytics
Provides data on customers and customer behavior based on location. This feature was mentioned in 35 Chatmeter reviews.
Customer Tools (4)
Location Listing
As reported in 51 Chatmeter reviews. Allows customers to see a full list of all locations.
Product and Category Filters
Allows customers to filter locations based on products or other categories. This feature was mentioned in 44 Chatmeter reviews.
Mobile Support
Map is supported on mobile devices. 23 reviewers of Chatmeter have provided feedback on this feature.
Automatic Geolocation
Product can use geolocation to automatically point customers toward the closest location. 31 reviewers of Chatmeter have provided feedback on this feature.
Listing Management (4)
Network Directory
Based on 100 Chatmeter reviews and verified by the G2 Product R&D team. Ability to submit location data to a wide variety of digital services
Data Aggregators
Based on 103 Chatmeter reviews and verified by the G2 Product R&D team. Ability to submit location data to major aggregators
Duplicate Monitoring
Based on 118 Chatmeter reviews and verified by the G2 Product R&D team. Consistently monitors search engines and directories and removes duplicate listings
Optimization
Based on 116 Chatmeter reviews and verified by the G2 Product R&D team. Offers the ability to enhance listings with menus, photos, videos, or other rich data
Performance (2)
Real-Time Updates
Based on 122 Chatmeter reviews and verified by the G2 Product R&D team. Changes to location data are synced across listings immediately and in real time
Analytics
Based on 127 Chatmeter reviews and verified by the G2 Product R&D team. Provides data or insights into listing performance and engagement
Local Search Optimization (6)
Rank Tracking
Based on 60 Chatmeter reviews and verified by the G2 Product R&D team. Monitor and report on ranking in local search results
Online Listings
Based on 60 Chatmeter reviews and verified by the G2 Product R&D team. Report on local citations and distribute accurate listing data to directories and search engines
Google My Business
Based on 63 Chatmeter reviews. Optimize or automate content for Google My Business
Reputation Management
Based on 66 Chatmeter reviews and verified by the G2 Product R&D team. Monitor online reviews and brand reputation
Social Media
Based on 46 Chatmeter reviews and verified by the G2 Product R&D team. Integrate with social media and offer management or automation tools
Dashboards and Reporting
Based on 65 Chatmeter reviews and verified by the G2 Product R&D team. Provide insights and data visualizations from a comprehensive dashboard
Content & Collaboration (6)
Content Calendar
As reported in 48 Chatmeter reviews. Enables users to visualize all scheduled social campaigns and content in a timeline or calendar.
Content Library
As reported in 44 Chatmeter reviews. Allows users to upload and publish brand content from a shared library.
Shared Inbox
Collects all customer messages and inquiries from multiple social channels and delivers them to a unified inbox. This feature was mentioned in 34 Chatmeter reviews.
Approval Workflows
Automates the content approval process to ensure social posts are approved by managers or clients before publishing. 34 reviewers of Chatmeter have provided feedback on this feature.
Users and Permissions
Allows administrators to assign permissions for different users or teams to access certain platform features. This feature was mentioned in 49 Chatmeter reviews.
Content Creation
Provides features for creating or editing social media assets. This feature was mentioned in 21 Chatmeter reviews.
Generative AI (1)
AI Text Generation
As reported in 23 Chatmeter reviews. Allows users to generate text based on a text prompt.
Agentic AI - Revenue Operations & Intelligence (RO&I) (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Online Reputation Management (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Social Media Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Social Media Analytics (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Technology Glossary Features
View definitions of the features and discover new technology terms.
Social engagement is the process of communicating and participating with members of an online community. Discover how brands can measure their social engagement and implement best practices for online success.
Content libraries are a huge digital asset in a company’s content creation process. Learn more about content libraries and how they benefit marketing strategies.





