--- title: Cerner Reviews meta_title: 'Cerner Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 239 reviews by the users' company size, role or industry to find out how Cerner works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 239 scale: '5' date_modified: '2026-07-17' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Cerner Reviews **Vendor:** Cerner **Category:** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) **Average Rating:** 3.5/5.0 **Total Reviews:** 239 ## About Cerner Cerner's Practice Management solution is a comprehensive system designed to streamline administrative and financial operations within healthcare practices. It integrates seamlessly with electronic health records (EHR) to enhance efficiency and improve patient care. The system offers robust scheduling capabilities, allowing for efficient appointment management and resource allocation. It includes billing and revenue cycle management tools to optimize financial performance and ensure accurate claims processing. Additionally, the solution provides reporting and analytics features, offering insights into practice performance and aiding in informed decision-making. By automating routine tasks and reducing administrative burdens, Cerner's Practice Management solution enables healthcare providers to focus more on patient care, ultimately enhancing the overall patient experience. ## Cerner Pros & Cons **What users like:** - Users appreciate the **easy-to-use interface** of Cerner, thanks to clearly labeled sections and efficient charting capabilities. (1 reviews) - Users appreciate the **ease of use** of Cerner, thanks to clear labeling and efficient charting features. (1 reviews) **What users dislike:** - Users experience **slow performance** with Cerner, noting occasional lag that affects their overall satisfaction. (1 reviews) ## Cerner Reviews ### 1. Decent program **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2018 **What do you like best about Cerner?** A decent program, once learne, with multiple was to accomplish tasks **What do you dislike about Cerner?** Not always user friendly especially when first beginning to use. It can be cumbersome & confusing **What problems is Cerner solving and how is that benefiting you?** Easy view of patient medical history ### 2. Cerner **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2018 **What do you like best about Cerner?** Easy to use format , wonderful layout of the EHR. **What do you dislike about Cerner?** Nothing , love the EHR and it’s usability. **What problems is Cerner solving and how is that benefiting you?** Easy to use software , uCern information site , a lot of help for clients. ### 3. Cerner - not the best EMR but far from the worst **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2018 **What do you like best about Cerner?** Surginet module for PACU nursing. Easily retrievable data from previous encounters. Periop tracking board features. **What do you dislike about Cerner?** Not keyboard friendly when documenting in iView flowsheets. Requires too many clicks and saves when moving through flowsheets and slows down proficient providers who are keyboard savvy. Chart finalization process should be a pop out window that is clear and concise. Overall interface is very flat and key items aren't readily visible. **What problems is Cerner solving and how is that benefiting you?** Currently utilized as the EMR at place of employment. Enterprise wide usage of the same EMR promotes ease of access of records. ### 4. Powerchart **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2017 **What do you like best about Cerner?** Allows for customization and building templates. Allows use for both inpatient and outpatients. Overall has good support. **What do you dislike about Cerner?** Can't share templates with other users unless implemented system wide. Can have difficulty documenting under the wrong encounter and FIN. The software and support is expensive. Use of electronic records can also slow down your productivity. **Recommendations to others considering Cerner:** Try other products as well to decide which is the best fit. **What problems is Cerner solving and how is that benefiting you?** Using an Electronic health record. Allowing record sharing between different institutions and decreasing need for repeat testing. ### 5. My Cerner EMR experience **Rating:** 3.5/5.0 stars **Reviewed by:** Jose S. | Clinical Manager, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2018 **What do you like best about Cerner?** It's comprehensive EMR system, flexible system that can be customized to fit your unit or facility needs. **What do you dislike about Cerner?** The ease of use for Cerner is a bit more difficult when compared to other systems. **Recommendations to others considering Cerner:** Make sure you get a sufficient amount of initial training on using the system. **What problems is Cerner solving and how is that benefiting you?** I used Cerner ER charting the ER, ICU and in the Telemetry units. Overall a comprehensive system that covers all aspects of patient care documentation. ### 6. The Cerner Practice Management Software Review **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2017 **What do you like best about Cerner?** What I like best about Cerner Practice Management Software is that there are a lot and plentiful of modules and components that come along with the application. There seems to be a lot of different things that a user can do with the application, so the choices are there for you to grasp. **What do you dislike about Cerner?** What I dislike about Cerner Practice Management Software is that there are a lot and plentiful of modules and components that come along with the application. There seems to be a lot of different things that a user can do with the application, so the choices can be overwhelming for you and your organization and enterprise. There are most likely more things that you will actually need, so it just becomes fluff. **Recommendations to others considering Cerner:** What I would recommend to others considering Cerner Practice Management software is to do your homework before you pull the trigger and sign a long contract with this company. You may end up regretting your decision, unless of course a member or members of your senior management team is receiving some type of kickback from the company. **What problems is Cerner solving and how is that benefiting you?** The business problems that we are solving with Cerner Practice Management software are unique to our business organization and enterprise and probably will most likely not apply to other businesses and organizations or enterprises, unless they are also in the healthcare industry like ourselves. The benefits that we have realized with Cerner Practice Management software is that there are a lot of functions in its modules and components. Refer back to "What do you like best?" section. ### 7. Unstable and cumbersome program. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2017 **What do you like best about Cerner?** Not much. There was some integration, but it required so much clicking around. I was fortunate to find workarounds from a previous position in another department. I only used this briefly. Being trained was complicated because I was shown too many ways to do the same thing. I never saw a positive aspect in the short amount of time that I used it. **What do you dislike about Cerner?** Too many ways to do the same process leads to training difficulties. One mistake makes troubleshooting challenging. Unstable in that multiple reboots were required. When other Clinics were transitioned, I saw chaos. My personal medical safety was at risk during GoLive. Though a Cerner rep was there, they admitted to one hour of training. I have participated in a very successful GoLive from another vendor. Though it was not perfect, the staff felt supported and exceptional vendor technical assistance was available. **Recommendations to others considering Cerner:** Don’t!!!!!!!!!!!!!!!!!! **What problems is Cerner solving and how is that benefiting you?** Supposed “integration” with hospital. At the time I used this product, I saw little to no benefits. Some of the issue was training without a written manual; but the majority was the need for dual monitors and multiple applications open to perform simple tasks. I have used many Cerner applications and the lack of stability has also been an issue. ### 8. Powerchart **Rating:** 1.5/5.0 stars **Reviewed by:** Tanya L. | Regular Part Time Faculty, Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2018 **What do you like best about Cerner?** There are some good customizable options. **What do you dislike about Cerner?** There are far too many clicks. There are also too many steps to log into PowerChart via Cerner. This affects patient care as too much time is often spent on documentation. **Recommendations to others considering Cerner:** Consider epic **What problems is Cerner solving and how is that benefiting you?** The ability to document ### 9. Cerner software is great. **Rating:** 5.0/5.0 stars **Reviewed by:** Meghen V. | Senior Coding Specialist, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2017 **What do you like best about Cerner?** This Cerner software is user friendly and easy to learn. I was familiar with Cerner's EMR so this was very easy for me to learn. This software is used all day long for my job and usability is very simple. **What do you dislike about Cerner?** Absolutely nothing. Cerner is just very straightforward and simple to use. Tons of information is stored in each record and I can look at multiple records for the same patient. **What problems is Cerner solving and how is that benefiting you?** I use the software as a coding consultant for a large multi-facility hospital system. ### 10. Great tool but a little too much customization available. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2018 **What do you like best about Cerner?** The design is very nice and crisp and all the available features allow great communication through the staff. **What do you dislike about Cerner?** There’s too much customization available. You can set up pretty much the screen however you want which on one side isn’t a pro but when giving tutorials and trying to figure out the system can be an ache as everyone’s screen looks different and leads way to confusion. I seek a more uniform look that allows easy guidance to learn and to teach. **What problems is Cerner solving and how is that benefiting you?** Communication within staff has increase as we get rid of little post it notes and communication is recorded for reference. ### 11. Cerner Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2018 **What do you like best about Cerner?** * GUI laid out in SOAP format, able to move through fields, pages, etc quickly. Defensible documentation is easily and consistently maintained. **What do you dislike about Cerner?** Font too small, not easily modified GUI for specific type of evaluations or patient notes. Non-clinical personnel experience difficulty in navigation. Customized fields are highly expensive to create. **Recommendations to others considering Cerner:** Not easily modifiabld to meet end user ease of use. **What problems is Cerner solving and how is that benefiting you?** Clinical documentation that meets or exceeds Medicare review, JACHO and OSHA standards. ### 12. Cerner **Rating:** 3.5/5.0 stars **Reviewed by:** Carrie H. | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2018 **What do you like best about Cerner?** Ability to see many seevice dates at once **What do you dislike about Cerner?** Inability to post labs into note, would like to have most recent labs populate into note **Recommendations to others considering Cerner:** Make sure you speak to other users to create a cerner package that will meet the needs of the users. **What problems is Cerner solving and how is that benefiting you?** Servicing patients in medical clinic ### 13. A Cozy Data Fit For Long Time Computer Users **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel S. | Therapist, Medical Practice, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2017 **What do you like best about Cerner?** I like the ease of access and clarity of individualized data folders regarding client demographics and clinical notes. Also did good job of connecting both patient and family member portals. **What do you dislike about Cerner?** Is at times slow and has had tendency to crash out with two or more portals opened simultaneously. **What problems is Cerner solving and how is that benefiting you?** When working for Hospice Care, this was a vital tool that not only connected clients to as much grief support as possible, it also enabled counselors optimal communication with caregivers and colleagues. ### 14. Navigation eases with time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Cerner?** Multiple tabs. Frequently used shortcuts available **What do you dislike about Cerner?** Different viewers for same thing. Can condense **What problems is Cerner solving and how is that benefiting you?** Speed. Tech support is great ### 15. Inpatient EMR **Rating:** 4.0/5.0 stars **Reviewed by:** Claudia L. | Hospitalist, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Cerner?** Easiest EMR I have used. If you have the basics down you can deduce how to use other features. **What do you dislike about Cerner?** When searching under the orders section you have to be very specific and it can often be difficult to find what you are looking for. **What problems is Cerner solving and how is that benefiting you?** Improving efficiency of seeing patients. ### 16. Daily EHR user **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2018 **What do you like best about Cerner?** The best thing is I can customize it to see what I want to see at a glance. **What do you dislike about Cerner?** It's not user friendly and explaining to others hope to change things can be frustrating. **What problems is Cerner solving and how is that benefiting you?** Connecting physicians with direct care staff ### 17. Cerner EHR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2018 **What do you like best about Cerner?** -streamlined functionality -user friendly -great online support uCern **What do you dislike about Cerner?** I do not have any issues with Cerner at this time. **What problems is Cerner solving and how is that benefiting you?** -making corrections/amendments to medical records. The pricess for chart correction/amendment is fairly user-friendly ### 18. Corner for the Healthcare professional **Rating:** 2.5/5.0 stars **Reviewed by:** Lauren K. | Speech Pathologist, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Cerner?** It is an (almost) one stop shop to storing patient info. **What do you dislike about Cerner?** The layout can be overwhelming and confusing to learn. **Recommendations to others considering Cerner:** It is comprehensive, but not without its drawbacks. Not exactly user friendly and not integrated with images or Centricity, but does the job. **What problems is Cerner solving and how is that benefiting you?** Access to a patient's medical records and past notes submitted electronically for better continuity of care. ### 19. Cerner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2018 **What do you like best about Cerner?** what I like best is the easy usability of the software **What do you dislike about Cerner?** the fact that it crashes and suspect to hacking **What problems is Cerner solving and how is that benefiting you?** patient records ### 20. Cerner review **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2018 **What do you like best about Cerner?** It’s perfect for a hospital setting, which is not the type of facility I work at. **What do you dislike about Cerner?** Not user friendly. Lots of drop downs with generic fields **Recommendations to others considering Cerner:** Make sure you look at everything and see if it will actually coincide with your business **What problems is Cerner solving and how is that benefiting you?** We use it to chart and put in all meds on MAR ### 21. Cerner Application for Hospital **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2017 **What do you like best about Cerner?** The speed and instataneous retrieval. Patient Specific info all loaded for staff's work. **What do you dislike about Cerner?** Logging in is slow as it needs to load up all patient related info for a particular user role **What problems is Cerner solving and how is that benefiting you?** Patient dashboard on one screen, from entry to exit of patients. Benefits greatly in scheduling various medical orders and procedures ### 22. Big learning curve, some bugs **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2018 **What do you like best about Cerner?** Ability to customize and build favorite order sets **What do you dislike about Cerner?** It’s difficult to learn to use at first. **What problems is Cerner solving and how is that benefiting you?** Management of patients in the emergency department ### 23. CNA **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 01, 2018 **What do you like best about Cerner?** It has a wide variety of options and it is easily customizable to every patient. **What do you dislike about Cerner?** This program has been so slow and is not user friendly at all. **Recommendations to others considering Cerner:** Make sure you have a lot of time on your hands. Program is super slow **What problems is Cerner solving and how is that benefiting you?** Electronic Medical Record. I think it’s important to keep up with the technological side of healthcare. ### 24. Great emr **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2018 **What do you like best about Cerner?** I like the multiple facets of cerner that allow for different options depending on practice setting **What do you dislike about Cerner?** I do not like the way that cerner interfaces with our imaging system **Recommendations to others considering Cerner:** Do complete the training for cerner powerchart. It makes navigation much easier when in real time patient charts **What problems is Cerner solving and how is that benefiting you?** We are using cerner as an electronic medical record to allow for easy navigation and storage of patient charts ### 25. Cerner **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2018 **What do you like best about Cerner?** All info in one place, imaging and notes. Makes finding things easy **What do you dislike about Cerner?** Could be easier and more convenient to use **What problems is Cerner solving and how is that benefiting you?** Charting, orders, imaging ### 26. Cerner Software for Nursing **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2017 **What do you like best about Cerner?** I liked that Cerner was able to be customized in so many ways by IT professionals and they were able to provide video tutorials when a new feature or customization was going to be rolled out for staff to utilize while working at the facility. **What do you dislike about Cerner?** I disliked that Cerner was not very user friendly and often times it took asking another employee or group of employees to figure out where to find something in order to properly document on it. **Recommendations to others considering Cerner:** I would recommend that nursing staff and other medical professional utilize Cerner, not just IT professionals. At the end of the day, the medical professional staff has to use this day in and out, it needs to be user friendly and make sense to those using it. **What problems is Cerner solving and how is that benefiting you?** Cerner was utilized to help solve physician and medical professional documenting and to keep all medical professional notes in one area. I realized that a timeline of patient care from the moment they arrived at the hospital to the point of discharge was within in each patient chart. ### 27. The ups and downs of cerner **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2017 **What do you like best about Cerner?** I love how much infor you are able to put in as well as how organized it is. I was able to look at my patients demographics, med list, and much more in a timely manner while in the room with them. It was also easy to get their complaint or reason for visit easily. **What do you dislike about Cerner?** I disliked how disconnected the lab results were from the normal program to were you have to keep checking back to see if the Doctor or PA had signed off on said labs. The front office and scheduling system seemee disconnected as well. I continuously have to refresh my screen waiting to see if my patient had signed in. On occasion the front desk would show a patient checked in but it would not show on our end. That portion of the system could be integrated better to work mor efficiently. Our office all agreed this was not a program that was easy to train anyone on. **Recommendations to others considering Cerner:** None **What problems is Cerner solving and how is that benefiting you?** We were able to scan in paperwork easier, view labs easier, follow dates of med refills and pharmacy much easier. ### 28. Cerner is so user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2017 **What do you like best about Cerner?** I used meditech at my old facility and cerner is SO much better. Talk about moving from the 1990s to present day technology! I love the fact that you can chart with just a few clicks, yet can still add comments when needed. **What do you dislike about Cerner?** Nothing! I’ve been using cerner for almost 2 years now and it’s been great! **What problems is Cerner solving and how is that benefiting you?** Cerner saves me so much time charting. This is time that i can now spend with my patients! ### 29. Efficient if you get the right version **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2017 **What do you like best about Cerner?** Everything all in one interface (I.e physicians notes, physical therapy notes, labs, vitals, H&P) as opposed to our previous EMR which only had certain info and H&P was in a different software. **What do you dislike about Cerner?** Apparently there are different versions of cerner and several components we had before to generate new patient consults are not included in this version. I've used cerner at other hospitals where new patient screening (daily Braden's firing a new consult, stroke protocol, etc) automatically generated consults to our census task list. **What problems is Cerner solving and how is that benefiting you?** An all in one program that every hospital discipline can utilize and see. Also the elimination of paper charting has been nice. ### 30. Registered nurse **Rating:** 5.0/5.0 stars **Reviewed by:** Cheryl W. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2018 **What do you like best about Cerner?** Ease of naviagation, clarity of categories **What do you dislike about Cerner?** Hard to make a change when needed in software build **What problems is Cerner solving and how is that benefiting you?** Clarity of documentation of patients and history . Easy to locate data . Clear categories ### 31. Cerner review **Rating:** 3.5/5.0 stars **Reviewed by:** Kayla L. | Registered Nurse, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2017 **What do you like best about Cerner?** Easy to navigate, lots of useful features for direct patient care. **What do you dislike about Cerner?** Cannot think of any dislike at this time **What problems is Cerner solving and how is that benefiting you?** Pertaining to nursing, charting is clear and easy. I love the copy/paste feature to save time. Communication with other departments is easy. ### 32. EMR Cerner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2018 **What do you like best about Cerner?** User friendly, I have been using it for nine years and have not had any major hiccups. I am able to search cerner for specific works without issues as well. **What do you dislike about Cerner?** Only issue is that because it is not a unviersal EMR I cannot access other people's EMR systems to look up patient information. **Recommendations to others considering Cerner:** highly recommended **What problems is Cerner solving and how is that benefiting you?** Patients. ### 33. Good service for the price **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Cerner?** Cerner is a middle of the road EMR. It does have the potential to customize but it's easiest done during implementation. It's pretty ubiquitous. Its aesthetically pleasing to use. **What do you dislike about Cerner?** It doesn't share info to 3rd parties that well, lots of bugs. **Recommendations to others considering Cerner:** Make sure you evaluate your needs compared to your budget. If you're most worried about accurately capturing services rendered do the legwork and research all EHRs. **What problems is Cerner solving and how is that benefiting you?** Chart capture, service capture, coding, accurate patient recording. ### 34. Cerner **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Cerner?** Good and stable products, a solution for every healthcare vertical. **What do you dislike about Cerner?** Massive corporation and employee base results in ownership of products and issues being constantly flipped. When you do have someone to work with, don't count on them staying a resource for long because no one seems to stay in one spot in that company. Internal attrition is a major concern. **Recommendations to others considering Cerner:** Very expensive. Look at other options. **What problems is Cerner solving and how is that benefiting you?** EMR, EHR, remote management frees up internal resources. ### 35. Great charting system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2018 **What do you like best about Cerner?** Very easy to use and use friendly. We switched to Cerner from meditech and it was a very smooth transition. **What do you dislike about Cerner?** The medication administration portion because all the meds listed are confusing when you scan **What problems is Cerner solving and how is that benefiting you?** More patient interaction vs computer time charting ### 36. EMR use in ED **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Cerner?** Simple, visually appealing. Able to chart by exception in ED environment **What do you dislike about Cerner?** Too many options, unsure how coding/billing works **What problems is Cerner solving and how is that benefiting you?** Potential tide increased billing based on appropriate charting practices ### 37. Quick Updates and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2018 **What do you like best about Cerner?** The system updates quickly and is easy to edit when there are errors. There are also a variety of choice to sort data making retrieval easy. **What do you dislike about Cerner?** Information previously entered does not always pull to the next form. **What problems is Cerner solving and how is that benefiting you?** Makes managing a large patient caseload easy since chart info can be accessed quickly. ### 38. Easy to use, but the system crashes often **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2017 **What do you like best about Cerner?** I worked in an emergency department transcribing electronic medical records. The Cerner software we used in the ED made my job much easier by offering pre completed templates as well as allowing me to save "macros". I also found it useful that the templates were mostly pre completed with insert points, and there was the option to edit the templates as well. I also appreciate that diagnostic imaging and labs will auto-populate into the chart just with a few clicks. **What do you dislike about Cerner?** The system crashes frequently and there is no back up offered during this "down time". It would be nice to have a back up system when the software crashes. Being in an ER setting, when patient's names and records are not crossing over, this is a huge problem and really interferes with work flow. **Recommendations to others considering Cerner:** N/a **What problems is Cerner solving and how is that benefiting you?** Not really sure as I am the client who uses the software and do not have any relations with business affairs. ### 39. Okay, does that the job **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2017 **What do you like best about Cerner?** Some parts of the chart are easy to chart in. Love the I/o screen. Love the mpage screen. **What do you dislike about Cerner?** Some screens are hard to chart in. Having to open up a separate page for everything is annoying. Finding past charting is annoying. **Recommendations to others considering Cerner:** Some of the pages are hard to use. Saving forms is slow **What problems is Cerner solving and how is that benefiting you?** Have not really solved any problems with cerner. Just easier to put charting together. ### 40. Must be tech savvy **Rating:** 1.0/5.0 stars **Reviewed by:** Stephanie L. | Sr. IT Operations Coordinator, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2017 **What do you like best about Cerner?** Is designed for what it is intended to do. **What do you dislike about Cerner?** Depending on skill set, it can be hard to use for some. Issues with compatibility with certain browsers/firewalls **What problems is Cerner solving and how is that benefiting you?** For those that arent as tech savvy, it can be difficult to use as a first-time user. Encountered a few areas of frustration. ### 41. Adequate medical record system **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2018 **What do you like best about Cerner?** That it will auto fill from other assessments or forms **What do you dislike about Cerner?** That doesn’t allow for multiple answers to questions and that it doesn’t auto fill tables **What problems is Cerner solving and how is that benefiting you?** Ability to collaborate between locations ### 42. High level use **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Cerner?** Easy to pull data from database and use for reports **What do you dislike about Cerner?** There are many levels of security that make it difficult to get complete access **Recommendations to others considering Cerner:** Consider all parties that will be using the software **What problems is Cerner solving and how is that benefiting you?** Patient information is easy to document ### 43. a comprehensive practice managing solution **Rating:** 3.5/5.0 stars **Reviewed by:** Michael K. | Family Medicine Resident, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2017 **What do you like best about Cerner?** patient tracking and accounting. can schedule base on clinical orders. easy to integrate. save so much of my time. **What do you dislike about Cerner?** registration and patient reporting. a bit more support on the website. otherwise very good management software **What problems is Cerner solving and how is that benefiting you?** modify and view patient schedule with ease. very comprehensive. one-stop solution to practice management. display demographics. ### 44. Very functioning EHR **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Cerner?** Cerner EHR has rich functionality to support all kinds of clinical workflow and cases **What do you dislike about Cerner?** The Citrix based access makes data entry slow, sometimes result in bad user experience **Recommendations to others considering Cerner:** Cerner has a good business strategy with flexibility of collaboration, this may be something to consider besides installation. **What problems is Cerner solving and how is that benefiting you?** Well integrated with both inpatient and outpatient. Great for implementing enterprise wide EMR across system ### 45. Cerner for Hospital **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Cerner?** Cerner has a variety of platforms that allow for use by multiple departments. Their discern analytics platform is wonderful for data analysis. **What do you dislike about Cerner?** The system is slow to run queries and reports **What problems is Cerner solving and how is that benefiting you?** Hospital data analysis ### 46. Cerner is the worst **Rating:** 0.0/5.0 stars **Reviewed by:** Amelia C. | CNA-2, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2017 **What do you like best about Cerner?** Almost nothing. With so many updates (constantly!) it should make it better, not more of the same or worse. **What do you dislike about Cerner?** It's complicated to use and has too many excess fields to pick through. Also too many updates that do little or nothing. **Recommendations to others considering Cerner:** They are the worst. Do not use them. **What problems is Cerner solving and how is that benefiting you?** Cerner creates more problems at my work. ### 47. I have used cerner in my clinical experiences at UPMC. **Rating:** 3.5/5.0 stars **Reviewed by:** Alexandra D. | Personal Care Attendant, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2017 **What do you like best about Cerner?** At first, the system was a bit overwhelming, but once my instructor explained it to me and I started using it twice a week I thought it was easy to navigate. **What do you dislike about Cerner?** Like I said before, the first time I looked at it I thought the look was overwhelming by there being so many tabs, etc. **What problems is Cerner solving and how is that benefiting you?** It provides me as a student nurse to be able to organize my charting throughout my shift and be able to see clinician notes to better take care of my patients. ### 48. Cerner **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2017 **What do you like best about Cerner?** Single day scheduler and ease of editing times and dates **What do you dislike about Cerner?** It goes down all the time constantly crashes **Recommendations to others considering Cerner:** Have lots of IT help **What problems is Cerner solving and how is that benefiting you?** Submitting notes electronically ### 49. Useful software **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2017 **What do you like best about Cerner?** Very easy to navigate and design is useful for patient charting; pleasant visualization; advantageous for coordinated patient care **What do you dislike about Cerner?** Can be difficult to become comfortable using; difficult to find certain documentation within patient chart; not as comprehensive as Epic EHR **Recommendations to others considering Cerner:** Carefully evaluate your company needs and ascertain whether cerner or epic is right for you **What problems is Cerner solving and how is that benefiting you?** The main business problem we are solving with cerner is enhancement of patient care and coordination among providers to deliver care. ### 50. Makes charting easier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 27, 2017 **What do you like best about Cerner?** Very user friendly product. Makes charting a breeze. **What do you dislike about Cerner?** Other than the occasional lag time, which was rare, no complaints. **Recommendations to others considering Cerner:** Cerner is great in any type of medical environment. Allows for patient care and safety to be carried out with confidence. **What problems is Cerner solving and how is that benefiting you?** Medical charting ## Cerner Discussions - [What is Cerner used for?](https://www.g2.com/discussions/what-is-cerner-used-for) - [View Cerner pricing details and edition comparison](https://www.g2.com/products/cerner/reviews?page=4&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-28+11%3A23%3A00+-0500&secure%5Bsession_id%5D=7b40de71-7d47-4179-81ea-6c4e4bdcd4ea&secure%5Btoken%5D=40e23f45a2e6189e53aafc714383ce55f1489ce219876a1bebe874d8ca830f51&format=llm_user) ## Cerner Integrations - [Samsung GALAXY SDK](https://www.g2.com/products/samsung-galaxy-sdk/reviews) ## Cerner Features **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Agentic AI - EHR** - Autonomous Task Execution ## Top Cerner Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [WebPT](https://www.g2.com/products/webpt/reviews) - 4.4/5.0 (159 reviews) - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) - 3.7/5.0 (158 reviews)