# LogMeIn Central Reviews **Vendor:** GoTo **Category:** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) **Average Rating:** 4.2/5.0 **Total Reviews:** 213 ## About LogMeIn Central Central is a secure, cloud-based remote monitoring and management solution enabling IT professionals to effectively monitor, manage, and safeguard their endpoint infrastructure. ​Whether you have remote employees or endpoints scattered across the globe, Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk. ## LogMeIn Central Reviews ### 1. Great Remote Management and Remote Control software! **Rating:** 4.0/5.0 stars **Reviewed by:** Fernando F. | CEO / Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about LogMeIn Central?** It is easy to use and fast. The remote control features are very reliable. It has a few things lacking, and others you have to pay extra for but overall in its basic mode is very efficient and just put a little into it and you have a powerful tool for IT. **What do you dislike about LogMeIn Central?** LogMeIn Central has some tools that you have to pay extra for and while useful tools like the security, automation , and advanced reporting, I have not been able to justify the extra cost. Another unfortunate part it is that while they encourage resellers and IT consultant to use it for their clients they do not provide branding features for those of us that need them. **Recommendations to others considering LogMeIn Central:** If you need a tool to remote control your systems or those of clients this is one of the easiest ones to use and deploy. **What problems is LogMeIn Central solving and how is that benefiting you?** We use LogMeIn to remotely manage and monitor our clients systems and our own and use it to determine when there are problems we need to look at and resolve. Additionally we are able to remote in and provide behind the scenes management and fixing issues before a client even nows. We also provide remote support with it as clients request and need it. Lastly we make it available to customers s they can remote into their own computers as needed. ### 2. Log-Me-In is not the remote management choice for me **Rating:** 0.0/5.0 stars **Reviewed by:** Jason L. | Network Administrator, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about LogMeIn Central?** It had a great admin panel for listing your connected devices, and remote support worked very well. Machine updates never seemed to impede access. When I first began using Log-Me-In it had reasonable pricing and a free personal account for up to three devices so you could manage a test network or a family member PC easily. **What do you dislike about LogMeIn Central?** As time carried on the cost of Log-Me-In increased dramatically. The price increases were with ZERO notice, usually the only way it was even discovered was accounting would ask why this cost suddenly doubled from the regular monthly charge. Support was always mediocre, and seemed offboarded to a call center. And the final straw for myself and many IT Pros was when Log-Me-In revoked the free personal accounts with absolutely ZERO notice, leaving people with those accounts setup locked out of the connected devices on the account until they paid a subscription fee, just to access them to add a different way to manage them and remove Log-Me-In. After this occurred it left a terrible taste in everyone's mouth, my company cancelled our subscription with them, of which we had over 80 machines connected and used other software that didn't work nearly as well. But it just felt it was warranted. Having a free account expire is totally understandable, but to lock everyone out of their machines and force them to pay to access them with no notice is bad business. **What problems is LogMeIn Central solving and how is that benefiting you?** I no longer use it and never will again unless I am put into a corner and have to do so for some explicit reason. ### 3. LogMeIn For Fast, Efficient Remote Troubleshooting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about LogMeIn Central?** It works very well for our situation. We have several computers across multiple states. LogMeIn Central allows us to troubleshoot and access the computers quickly and efficiently. Installation of the software and navigation of the portal is quite simple. It allows you to set up multiple users with access to only specific systems if needed as well. You can also group computers for ease of use. **What do you dislike about LogMeIn Central?** There's nothing specific I dislike about this software. It could be a little cheaper. **What problems is LogMeIn Central solving and how is that benefiting you?** Accessing and troubleshooting remote computers. ### 4. Still over priced and rapidly going downhill **Rating:** 1.5/5.0 stars **Reviewed by:** Ken L. | Management Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2018 **What do you like best about LogMeIn Central?** Update to my previous review (8//2024): It's pretty clear the GoTo Central (and it's related siblings is no longer a priority for GoTo. They recently released a series of buggy updates and the support answer for pretty much everything is "take it or leave it". There was an extened outage of 12+ hours, and again the support answers was "so what?". The program used to support headless machines (no monitors attached) and this feature was dropped. Remote access to Macs no longer works reliabily. And pro support answer is along the lines of "have you tried rebooting the internet?". The price has gone up, support gotten worse and features have disappeared. Find a better solution. ------------------- Original review: Logme is a great corporate solution for remote access to desk tops. We use it for both remote maintenance/screen sharing and to enable users to access their desktops from home. We found remote desktop access to be more efficient than giving users laptops or VPN to servers. Use it for remotely logging into other desktops for various maintenance tasks, or for helpdesk. Great features we like: - Handles multiple monitors really well (especially if you map 2 remote to 2 locals) - Seems pretty bandwidth efficient and smart enough to reconnect on dropped signal - Works across nat on both ends - Good logging capabilities - Appears secure (2-factor authentication) - Works well with AD - Users can access their PC from a home PC or MAC- or even iPhone or Android We occasionally use some of the features like file transfer or remote reboot, but I've found these too hard to explain to most users. **What do you dislike about LogMeIn Central?** - Access to remote Macs not supported - Pricy - Unreliable (12+ hour downtime with the answer of "my oopsy") - Untested version updates released - Relatively pricy (but consider it worth it) - No Chromebook client (I'd love to have loaner Chromebooks for users to check out to access their desktop machine when traveling - **Recommendations to others considering LogMeIn Central:** Does what it does really well. Confusing product names. **What problems is LogMeIn Central solving and how is that benefiting you?** - Enabling users to access their desktop machines when out of the office (we have some users who always work remotely and just use LogMeIn to get their desktop - Helpdesk and remote maintenance - Occasionally use file transfer or other features ### 5. Solid remote access tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about LogMeIn Central?** Central has been a reliable, secure method to connect for staff and support puposes. It is easy to use, so training employees to use is very straight forward. Training is mostly just an email with steps explained briefly. The rest is very intuitive once they connect a couple of times. When an office computer is replaced, switching a user over to the new one is easy. Was practically transparent to one recent user. Having a separate ability to browse files is great. Sometimes all that is needed is a copy of a document and the client tool makes it easy to retreive. Dual screen support is a big feature for us. Support was helpful in our intial migration. Kudos to the helpful, friendly (and patient) staff! **What do you dislike about LogMeIn Central?** Having to manually add and configure individuals to host computer. would be great if you could add and then "centrally" control what is available (checkboxes) from the Central portal. **What problems is LogMeIn Central solving and how is that benefiting you?** Staff needs an easy to use tool to remotely access daily. They need it to not get in the way of their ability to work efficiently. ### 6. Great for remote access **Rating:** 4.0/5.0 stars **Reviewed by:** Nathan C. | Managing Member, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2023 **What do you like best about LogMeIn Central?** Central is an extension of the tried and true LogMeIn product. It's incredibly stable and easy to use for remote access to workstations and servers, and provides an easy method for background access to gain system info and the like without interuppting the end user. Their mobile app is top notch, as well. **What do you dislike about LogMeIn Central?** It touts itself as an RMM of sorts, but its feature set from that perspective pales in comparison to "true" RMMs, and its per-computer cost is crazy expesnsive compared to those other "true" RMM offerings. **What problems is LogMeIn Central solving and how is that benefiting you?** Central provides me an easy method both in the office and out to see and access important systems and servers, providing the ability to give quicker service to key clients. ### 7. LogMeIn Central - Good Work from home Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2021 **What do you like best about LogMeIn Central?** Easy Setup and control of users and desktops **What do you dislike about LogMeIn Central?** The pricing model could be better. Also Tier levels for number of users should have more flexibility and not such large jumps. Why not go up in counts of 25 or 50 PC's. **What problems is LogMeIn Central solving and how is that benefiting you?** Work for home for employees. Remote access for business owners on the go. ### 8. Billing Disaster **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about LogMeIn Central?** The remote aspect of Log Me In was fantastic when it first started. **What do you dislike about LogMeIn Central?** The added RMM features were not useful to my company. The patching process and such were all very tedious and unreliable for us in comparison to NinjaRMM. We felt like we were being nickle and dimed for everything needed. The final straw was the security breach. **What problems is LogMeIn Central solving and how is that benefiting you?** Remote access into unattended endpoints was our usage and it did that well. The rest of the features always felt lackluster. **Official Response from Andrew Park:** > Hello! I have read your review, and it appears that there may be some confusion between our Central product and someone else's by the same name. The capabilities / features you are referring to are not familiar to us. I'm sorry you are having a less than desirable experience with the Central product (or company) you are using. We will work with G2 to get clarification on where this feedback should be directed. ### 9. Review: central **Rating:** 5.0/5.0 stars **Reviewed by:** Christian B. | Technical Support Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about LogMeIn Central?** It's UI and information that is displayed within its options, resources and other computer information are ready available on my end instead of manually checking it on the computer itself. **What do you dislike about LogMeIn Central?** Instability, sometimes the connections went off and it's not reconnecting in some occasions, however there are cases as well that the tool is not just working probably due to a bug on the update. **What problems is LogMeIn Central solving and how is that benefiting you?** It's the ease of connection, Central laid several options for me to choose from. If one option didn't work for some reason Central already got my back by showing me option 2 and 3 ### 10. LogMeIn got us through Quarantine and beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Cody M. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about LogMeIn Central?** When quarantine hit, we sent folks home with laptops or desktops or whatever we had. We set some people up to remote into their workstations from home, and we bought printers from the local store. If you were there, you remember we all did what we could to make it work. We expanded our LogMeIn footprint so our users could work from anywhere and our IT support could help them from anywhere. **What do you dislike about LogMeIn Central?** I've been with LogMeIn for many years, and the price has definitely gone way up. Thankfully the features have increased and improved as well. **Recommendations to others considering LogMeIn Central:** Good value for the money if you are looking for remote support or a full RMM. **What problems is LogMeIn Central solving and how is that benefiting you?** We are able to get much better visibility into our widely-dispersed workstations. This month we are adding more modules to LogMeIn to realize even more gains in security, reporting, and visibility so we can see issues coming before users are affected. ### 11. Simple to utilize with excellent security. **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin N. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2022 **What do you like best about LogMeIn Central?** Simplicity. Excellent customer service. **What do you dislike about LogMeIn Central?** Cannot think of any negatives. I've been using Logmein for well over a decade. **Recommendations to others considering LogMeIn Central:** Ease of use and security. I have a disability and using Logmein has permitted me to continue working full time. **What problems is LogMeIn Central solving and how is that benefiting you?** Able to control install and correct my office staff PCs remotely. ### 12. The tool was very simple and straight forward. From finance side of things, cost effective **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed A. | Technical Support Specialist, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about LogMeIn Central?** Ability to use the core function without having to go through rigorous training since the tool is very easy to grasp. The downtime was very low, making it reliable. **What do you dislike about LogMeIn Central?** During peak times, I faced a bit of slowness and required the tool to be restarted. Not a big deal breaker, considering the support team is highly responsive to issues. **What problems is LogMeIn Central solving and how is that benefiting you?** As an IT guy, part of the tool helps me keep track of previous Sessions conducted on the machine. A ton of pre-baked actions make the device more feasible and productive. ### 13. Simple and Cost-effective Solution for Endpoint Protection. But much to improve **Rating:** 4.0/5.0 stars **Reviewed by:** Rahul W. | Enterprise Software Consultant, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about LogMeIn Central?** The cost-effective solution from Central. Suffice most of the security issues from the customer end but still, it is not compliant with many security policies. Good for SMEs **What do you dislike about LogMeIn Central?** EDR is not on-par with competing products. XDR is not available. The solution is not compliant with CERT-in policies. There is a huge gap in Threat intelligence regarding features showcased by other enterprise solutions. **What problems is LogMeIn Central solving and how is that benefiting you?** Cost Effective nature of the solution is the major challenge of many SMEs in India, which is getting solved by Central. ### 14. IT Tools Providing Amazing Remote Management AND Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Dan S. | IT System Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2022 **What do you like best about LogMeIn Central?** With the LogMeIn Central product, I am able to centrally, no pun intended, monitor when machines are on, remote control the machines easily and quickly to provide excellent care of the users my organization supports, run intuitive reports to provide information I find valueable and many other tools that would make this far too long. **What do you dislike about LogMeIn Central?** If there was a downside - I would say that the on-demand support is not as intuitive for the end-user as some of the other GoTo products are as some of the installers require elevated access which I would not provide to a standard employee or user. **Recommendations to others considering LogMeIn Central:** If you are looking for a product that covers all that a medium to enterprise needs for remote access and remote management solutions than LogMeIn Central is a great fit. On top of the mentioned uses there are endless lines of reporting, ability to adjust many settings on machines and do silent installs. Plenty of tools and a great prodcut at any price. **What problems is LogMeIn Central solving and how is that benefiting you?** Generally, I solve all issues for our fully remote staff that are happening on their machines. Often times these are less technical issues but do require a technical set of eyes and instructions that solve the users issues and get them back to working 100% which is the key factor for management teams. ### 15. Highly effective remote user management system with 2FA & granular control permissions. **Rating:** 4.0/5.0 stars **Reviewed by:** Kapil K. | Senior Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about LogMeIn Central?** Remote Control for troubleshooting IT support staff along with remote deployment options. Easy User Management with intuitive UI arrangements for control permissions and computer grouping. Health Monitoring for lab computer devices with add-on security via antivirus protection provided by Bitdefender. **What do you dislike about LogMeIn Central?** Should have integration with other industry leader antivirus and malware protection vendors. Reporting could be enhanced. **What problems is LogMeIn Central solving and how is that benefiting you?** Machine remote control Health monitoring of critical lab machines Machine grouping and policy management ### 16. The product is always on and ready when I am. **Rating:** 5.0/5.0 stars **Reviewed by:** Edward H. | Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2022 **What do you like best about LogMeIn Central?** Whenever and where ever I am I can connect to clients' servers, correct discrepancies and make changes on the fly. Easy to use and always available. **What do you dislike about LogMeIn Central?** Sometimes I have to work when I don't want to. **Recommendations to others considering LogMeIn Central:** Central works really well for us as we access multiple customers in numerous locations. Great place to see all my customers at one time and see the status of their equipment. **What problems is LogMeIn Central solving and how is that benefiting you?** I have an easily accessible location to see customers and the status of their equipment at a glance. It makes it an easy location to review the number of clients and track information about them. ### 17. Logmein Central is an excellent tool for Sysadmins and the IT Department! **Rating:** 4.5/5.0 stars **Reviewed by:** Jason M. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about LogMeIn Central?** What I like best about Central is the ease of use and deployment both remotely and in person. We only have about 125 devices with a healthy mix between laptops and desktops. Central is an excellent tool that makes it so I can manage all of the PCs remotely. **What do you dislike about LogMeIn Central?** The only thing that I dislike about Central is that it doesn't have anything for Android tablets/iPads. We have Android tablets deployed at our locations in use as time clocks. We have to use a competitor's product to manage them remotely. It would be AWESOME to have this all under one roof. **Recommendations to others considering LogMeIn Central:** There are a lot of other remote management and remote access tools available. Central by LogMeIn is a bit pricy; I'll admit especially if you go over 100 users/PCs. We found that out the hard way. If you have over 100 users, go nuts and put it on everything, as after that, it comes in bulk pricing. It is very much worth the yearly cost. It is extremely easy to use. You can even make a Windows account to use as a remote login called LogMeInRemoteUser, to which there's a guide on their website. **What problems is LogMeIn Central solving and how is that benefiting you?** Central has solved the issue of remote access to both our servers and PCs. We have multiple locations throughout several states, and Central allows me to help users as if I was right there in person. We have also switched to using Logmein on our servers. Central allows us to disable RDP, which is a very insecure program. We use it to log in securely to all of our end points. Central has also increased our data security, which is a huge benefit! ### 18. Flawless **Rating:** 5.0/5.0 stars **Reviewed by:** Ayush G. | Unemployed, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2022 **What do you like best about LogMeIn Central?** Seamlessly working managing and securing endpoint infrastructure **What do you dislike about LogMeIn Central?** It comes with a high premium I would like to rate it 5 out of 10 **What problems is LogMeIn Central solving and how is that benefiting you?** Working remotely and managing everything with the internet ### 19. Very easy handling and interaction with users. **Rating:** 4.5/5.0 stars **Reviewed by:** Ivan S. | Director de TI, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about LogMeIn Central?** The speed to connect with my user clients. **What do you dislike about LogMeIn Central?** The interface has remained the same for many years, there are no improvements in the technicians' experience. **Recommendations to others considering LogMeIn Central:** Centra is a tool that helps IT and operations people optimize response and reaction times for our users and customers, it is *SECURE* and multifunctional. 100% recommended. **What problems is LogMeIn Central solving and how is that benefiting you?** Being present with all my clients and users remotely. It is mainly used as a help desk to solve support issues for end users. ### 20. good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Prateek A. | Senior Security Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about LogMeIn Central?** i used asset management, and endpoint management, and were helpful in managing in organisation **What do you dislike about LogMeIn Central?** no cons were found till my tenure in work **What problems is LogMeIn Central solving and how is that benefiting you?** it was good experience really helpfull ### 21. SPCOMP **Rating:** 5.0/5.0 stars **Reviewed by:** Rodrigo Sanches G. | Diretor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about LogMeIn Central?** I like all the functions, I would like there to be a direct copy and paste. **What do you dislike about LogMeIn Central?** I don't know if it's already possible for this not to happen, but I would like it to be impossible to print the screen remotely. **What problems is LogMeIn Central solving and how is that benefiting you?** remote access, antivirus, alerts, and updates ### 22. Great remote access tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael W. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2022 **What do you like best about LogMeIn Central?** Ability to access systems from anywhere! **What do you dislike about LogMeIn Central?** There is nothing about Central I don't like. One of my favorite features is support for dual monitors. **Recommendations to others considering LogMeIn Central:** Reliable and cost effective solution. **What problems is LogMeIn Central solving and how is that benefiting you?** We were able to deploy a robust and functional remote access system to our users very rapidly on short notice. ### 23. Why i switched to Atera **Rating:** 0.0/5.0 stars **Reviewed by:** Brian R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2022 **What do you like best about LogMeIn Central?** It provides a ln organized platform to manage customers remote access **What do you dislike about LogMeIn Central?** was incredibly expensive. Just remote support. Not patch management and support is horrible **What problems is LogMeIn Central solving and how is that benefiting you?** It solves remote access for MSPs ### 24. Great Remote Desktop Application **Rating:** 4.5/5.0 stars **Reviewed by:** Paul H. | Information Technology Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2022 **What do you like best about LogMeIn Central?** This Software is great for organizing multiple computers in multiple locations. You can create groups, making it easier to determine the exact spot where the machine is. **What do you dislike about LogMeIn Central?** You cannot have more than one support technician logged into the client machine at the same time, and I realize at times that connection fails to established when handing over the link from one technician to the next. **What problems is LogMeIn Central solving and how is that benefiting you?** I use LogMeIn Central to support multiple points of sale terminals in many different locations. I am responsible for the uptime of these machines, and this application helps perfectly with administration. I can transfer files to and from the devices or troubleshoot the various applications on the client computer. ### 25. Nice, but expensive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2022 **What do you like best about LogMeIn Central?** One of the better remote access / unattended access providers. Of the ones I tested, this one had the fewest issues reconnecting on restart compared to some of the competitors. **What do you dislike about LogMeIn Central?** The cost compared to the feature sets offered by some of the competition. The remote connection side is great however the scripting / RMM features seemed less complete given the price point. **What problems is LogMeIn Central solving and how is that benefiting you?** I have been using predominately for server unattended access and some for user support access for a portion of my clients. It shines with the remote access or technicians as well as some end-users ### 26. This tool helped me to have good support sessions with different vendors securely **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about LogMeIn Central?** Ease of use, minimal resource use, and operational compatibility **What do you dislike about LogMeIn Central?** Nothing in specific. We use it for limited purposes and tool satisfied our needs **What problems is LogMeIn Central solving and how is that benefiting you?** Remove assistance, endpoint troubleshooting ### 27. Very powerfull tool for IT Admins **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2022 **What do you like best about LogMeIn Central?** The possibility of creating tasks and running updates for all devices remotely **What do you dislike about LogMeIn Central?** The history reports of Updates could be more detailed in case of fails **What problems is LogMeIn Central solving and how is that benefiting you?** The problem of lack of technicians in our team but now we can do more with less. ### 28. A Lifesaver! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about LogMeIn Central?** Central saves me a lot of time and gas!! **What do you dislike about LogMeIn Central?** Printing can be confusing if it gets disconnected **What problems is LogMeIn Central solving and how is that benefiting you?** I no longer have to drive across town to access the other location's computer ### 29. LogMeIn Central has been one of the most valuable and most useful tools in my IT toolkit! **Rating:** 5.0/5.0 stars **Reviewed by:** Johnny D. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2021 **What do you like best about LogMeIn Central?** Having a central location for all of your IT tools. I appreciate the One2Many and Remote Execution features. I use One2Many and Remote Execution the most, but all the tools have their use cases. **What do you dislike about LogMeIn Central?** There could always be more tools, but nothing specific. So far there is no issue with Central, but LogMeIn Pro could use a tune-up. Improvements are always good, but Central is okay as is. **What problems is LogMeIn Central solving and how is that benefiting you?** I am solving a large variety of IT-related issues, the main one being remote management, with Central, I have that covered. Yes, by providing me with the tools to maintain my users' PCs, they are able to perform their jobs more efficiently because there is less downtime involved. ### 30. Its amazing what u can do through one portal support for many pcs at once **Rating:** 4.0/5.0 stars **Reviewed by:** Mahmoud Y. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about LogMeIn Central?** Creating private networks using hamachi and creating VPN **What do you dislike about LogMeIn Central?** Recently it gets alittel bit expensive comparing to other products **Recommendations to others considering LogMeIn Central:** You have many devices and want to remote support want to save money buying vpn this is for you **What problems is LogMeIn Central solving and how is that benefiting you?** Remote support Make a network to link and join many separated pcs in different locations ### 31. Good remote desktop solution for a support team **Rating:** 4.5/5.0 stars **Reviewed by:** Naveed A. | Infrastructure Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2021 **What do you like best about LogMeIn Central?** It's organized. there is an option for creating groups and placing machines as per locations. Use local admin credentials or domain credentials to login to remote machine. It had a great way of telling the user that machine is now remotely managed by turning the background black. User won't be notified of logmein running in the background because it doesn't have to be minimized. Transfer the files in background, run cmd or reboot the machine without actually going on the machine. It provides a great portal to manage machines in organization and see their important features. **What do you dislike about LogMeIn Central?** Sometimes sessions couldn't be established because last session was gone under 2 minutes or so. Two helpdesk agents can't login on to a machine at same time. You can't remotely login unless someone is signed in, if someone signs out remote session will be disabled. It should show all monitors in window rather than 2 ,3 windows. **Recommendations to others considering LogMeIn Central:** I have used many remote desktop solutions, it's better than teamviewer or anydesk. More reliable less time consuming. You can install it when in admin mode. **What problems is LogMeIn Central solving and how is that benefiting you?** We are providing remote support to a company of around 500 employees. It's installed while doing the windows. It runs in the background while user works. It is better than other remote support solutions available like screenconnect. You can run cmd commands in background without disturbing the actual user. It's easy to manage license by a central portal provided by logmein. ### 32. A very professional experience which is up-to-date with contemporary trends **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2022 **What do you like best about LogMeIn Central?** Proper categorization for all kinds of softwares with number of reviews easily visible to gage the interest of industry users. **What do you dislike about LogMeIn Central?** Too much compartmentalization risks too narrow review pointers which can lead to less-than-accurarw reviews on overall capabilities of softwares. **What problems is LogMeIn Central solving and how is that benefiting you?** It helps in cost-cutting as wastage is reduced by making sure to select more appropriate software solutions as per the requirements of a firm. ### 33. LogMeIn **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about LogMeIn Central?** Ease of use to remote in and take control of a users system. Makes it easy to troubleshoot and fix. System information and event logs are available from the dashboard. **What do you dislike about LogMeIn Central?** The chat system on the tech side is clunky. Most of the time we end up using notepad to communicate if we are not on the phone or end up typing under the user name. **What problems is LogMeIn Central solving and how is that benefiting you?** We solve many issues remotely including (sign on issues, monitor issues, updates, installs, browser, etc). Saves the helpdesk time by remoting in and seeing what the user is reporting. ### 34. Great Tool for remote Control other PCs **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel A. | QA Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about LogMeIn Central?** Remote connection is stable and is fast. Doesn't require an ID like teamviewer **What do you dislike about LogMeIn Central?** Sometimes I would like to be able to open more windows simultaneously **Recommendations to others considering LogMeIn Central:** I've been using it for over three years now. And so far, it has been great. It also has the functionality to transfer files over. **What problems is LogMeIn Central solving and how is that benefiting you?** Connecting to PCs that are overseas and remote servers ### 35. Makes life easy **Rating:** 5.0/5.0 stars **Reviewed by:** Joanna B. | Administrative, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2018 **What do you like best about LogMeIn Central?** That we can access our practice management and server from home. If I need to review patient info from home I can save a trip back to the office at night and weekend. Since covid we have used this a hundred fold **What do you dislike about LogMeIn Central?** It is a bit glitchy but I think that it is probably our equipment and network set up. We are very used to navigating around the program now **Recommendations to others considering LogMeIn Central:** multiple it companies and professionals have recommended this product so we know it is the best **What problems is LogMeIn Central solving and how is that benefiting you?** Access to my files and server from home, also telemedicine during covid would not be possible without the use of this program, it is vital to our operations ### 36. Excellent Product at a Great Price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2021 **What do you like best about LogMeIn Central?** LogMeIn has been essential in keeping our business running especially during the pandemic. We needed to add more seats to our current subscription in March 2020 which was seamless and the customer support was so helpful. Additionally, any time we have any issues the technical support is very helpful as well. The program is very easy to use and a great product to work remotely. **What do you dislike about LogMeIn Central?** I would like if there was a setting that kept you logged in if you walk away for a few minutes. **What problems is LogMeIn Central solving and how is that benefiting you?** Working remotely is much easier than anticipated. ### 37. City/Municipality Administrator/User for LogMeIn **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2021 **What do you like best about LogMeIn Central?** LogMeIn is a valuable tool that allows IT staff to support our users remotely and save drive time. **What do you dislike about LogMeIn Central?** The price seems to be higher than I think it should be. **Recommendations to others considering LogMeIn Central:** LogMeIn is a solid product. It also uses dual authentication. **What problems is LogMeIn Central solving and how is that benefiting you?** Remote PC support to users. Monitor windows and third-party patching of Computers. ### 38. Easy to use remote management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2021 **What do you like best about LogMeIn Central?** Easy to use remote management of multiple PCs and remote labs. **What do you dislike about LogMeIn Central?** No dislikes. The software works as intended for my purposes. I wish I could save profiles of commonly accessed machines though. **What problems is LogMeIn Central solving and how is that benefiting you?** Remote technical support, demos of units and testing. ### 39. An excellent resource for monitoring and managing machines across multiple clients. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about LogMeIn Central?** Ease of installation and switching between sites or clients. **What do you dislike about LogMeIn Central?** I would love to see how patch management could improve. **Recommendations to others considering LogMeIn Central:** Be sure to create your groups and label everything accordingly. **What problems is LogMeIn Central solving and how is that benefiting you?** Remote management of multiple client across multiple sites. ### 40. Overpriced and not keeping up. **Rating:** 2.5/5.0 stars **Reviewed by:** Philip D. | Director Of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2021 **What do you like best about LogMeIn Central?** Logmein Central is a reliable remote support and management platform, it has always worked when I needed it. **What do you dislike about LogMeIn Central?** The cost of this product is extremely high for what you are getting and there are other products out there that are just as good or better for a fraction of the cost. **Recommendations to others considering LogMeIn Central:** The remote access and management tools are reliable and effective and the installation and deployment is fairly easy and straightforward. They have been slow with adding new features and not keeping up with peers. This product is way overpriced for what you get. **What problems is LogMeIn Central solving and how is that benefiting you?** Logmein has been very helpful with managing a large inventory of devices and servers and providing support to my customers. ### 41. Great remote software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Newspapers | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2021 **What do you like best about LogMeIn Central?** Very user friendly for few people and computer. Can be used for independent businesses with less employees **What do you dislike about LogMeIn Central?** Pricing can be high for large number of users and computers. **Recommendations to others considering LogMeIn Central:** Wonderful for small businesses **What problems is LogMeIn Central solving and how is that benefiting you?** Removing in from home to secure work computers. ### 42. The system works fine, but there are a few topics to improve. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2021 **What do you like best about LogMeIn Central?** More options, the ability to access many options without the user's knowledge **What do you dislike about LogMeIn Central?** problems with copying to the clipboard, Inability to access the user's desktop without the user's knowledge **Recommendations to others considering LogMeIn Central:** Good and scalable solution, quite expensive but worth the price. **What problems is LogMeIn Central solving and how is that benefiting you?** managing multiple companies ### 43. Good product but price is too high **Rating:** 2.5/5.0 stars **Reviewed by:** Karol S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2021 **What do you like best about LogMeIn Central?** Central point of management, access to devices whatever they are, smart network connection with/wo proxy **What do you dislike about LogMeIn Central?** Fake alerts about antivirus and updates status. Year by year high price grow. **What problems is LogMeIn Central solving and how is that benefiting you?** Daily problems with printers list networks drives. Instant computer access. ### 44. Literally saved us when the COVID-19 event began! **Rating:** 5.0/5.0 stars **Reviewed by:** Tomas H. | Systems Support Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2020 **What do you like best about LogMeIn Central?** We tested a few different products before landing on the Logmein solution. The Logmein solution was a lot easier to install, implement and deploy. Even when having to deploy remotely. Training users to use the product was also easier and the availability of mobile device support sealed the deal. Being able to give users access to multiple systems and using the remote viewing capability, helped us help our users through multiple training and process changes. **What do you dislike about LogMeIn Central?** Would like to see the beta remote viewer become production, as well as remote control from the viewer. **Recommendations to others considering LogMeIn Central:** If you're looking for an easy to use, easy to administer and deploy remote product for your end users, this is the one for you. License cost is affordable, especially when compared to some of the other products out there. It integrates well with other Logmein/Remotepc products and has been ultra reliable since fielding. In the past we'd have had to deploy laptops with remote vpn software, now we can literally serve up the exact desktop that the user has been using forever and is most familiar to them in minutes. This has been a lifesaver and definitely a money saver here at the District. **What problems is LogMeIn Central solving and how is that benefiting you?** Remote work for users that have never used a remote tool before. We'd not had much experience with teleworkers before Logmein. The Logmein solution literally saved our skins when this whole COVID-19 thing happened. We went from 0-10% telework to nearly 100% in a matter of days. Logmein was a key factor in this. Because it was so easy to deploy, we were able to get folks up and running at home in hours vs. days. The dashboard for each system is invaluable and used by our IT folks as well as supervisors and managers with their respective teams. ### 45. It does what we need. **Rating:** 4.5/5.0 stars **Reviewed by:** Mike H. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2020 **What do you like best about LogMeIn Central?** it works well and smoothly. with some remote work solutions, we would get mouse stutter or mouse jitter whenever latency wasn't ideal. we don't get that here. there is a bit of mouse lag, maybe half a second, but that is part of any remote connection. the connectivity is very good. haven't had outages or a lot of disconnects. **What do you dislike about LogMeIn Central?** this is kind of nit-picky, but their solution to working with two monitors can be confusing to end users. connecting to two monitors at once gives two separate windows on top of one another that must be moved to the respective windows of the client and maximized to get the two monitor remote experience. it is possible to move the wrong monitor to the wrong window or close one monitor and not the other. I got a few calls about this in the beginning. This is why i gave it a 9 and not a 10. **What problems is LogMeIn Central solving and how is that benefiting you?** We got this so people working at a remote office could get access to an application server that runs on site, now we use it as a work-from-home solution during the pandemic. ### 46. Flexible alternative way to access machines remotely. **Rating:** 4.5/5.0 stars **Reviewed by:** Michael D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2020 **What do you like best about LogMeIn Central?** I love the fact that the client works across OS platforms and is much simpler to use than RDP or other solutions. We use this on mobile devices as well as to manage Mac and PC's in our building. I love that the same client works for both server and workstations. Our primary use of this product is to allow our IT admins to work on machines across our different locations quickly and easily. **What do you dislike about LogMeIn Central?** The lag at times is very noticeable. I would love it if you could setup reporting or alerts based on machine metrics. It would be great is the copy and paste integrations were better between the host and the clients. It would be awesome if Logmein could find a way to integrate with Hyper-V hosts and allow us to remotely directly to machines that are running on a host running the client. It would be great is there was a way for 2 technicians to share the same remote connection. I could see this being super helpful when training newer staff. **Recommendations to others considering LogMeIn Central:** Pricing is great and the product is rock solid! If you need an easy to use and deploy remote connection software I would look at Logmein. **What problems is LogMeIn Central solving and how is that benefiting you?** We are solving user and admin access to machines from remote locations. We have employees that need to access machines while working remotely as well as Admins that use this tool to access serves from anywhere. We found using a vpn every time to manage virtual machines especially in the off times to be tough and the logmein product has allowed us a better and faster way to do remote and after hours work. Logmein Central has allowed me to have quick and easy access through the desktop client to connect to other machines and check on the status of them without having to remember difficult machine names or IP addresses. ### 47. Pretty good product. Does what I need it to do. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2020 **What do you like best about LogMeIn Central?** Keeps everything I need in only place and let's me move between systems easily. I can deploy AV, software, manage the systems, and get reporting as needed. Being able to manage windows updates is something any small business with any real IT assets needs to be able to manage and track and I can do it from within the LogMeIn Central console. This system allowed us to quickly and easily push our users to be able to work from home during the recent Covid-19 pandemic. **What do you dislike about LogMeIn Central?** pricing and structure seems to change all the time. Gets really frustrating. They need to pick a model and stick with it. I would really prefer that we pay by the device instead of groups. Pay only for what you use. **Recommendations to others considering LogMeIn Central:** Evaluate all option. LogMeIn Central can be pretty expensive, but it can also be very worth it. You can get a lot out of it if you are buying the addons as well. The addons can really add up though... they add a ton of features, but you really have to evaluate whether you will use them or not. **What problems is LogMeIn Central solving and how is that benefiting you?** Being able to access all the systems easily along with pushing out software and changes. We use it for training, remote access, tech support and more. It made like much easier during the stay at home orders as it allowed us to rapidly set our uses to work from home. ### 48. LogMeIn Central Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2020 **What do you like best about LogMeIn Central?** As the name implies, it's centralized dashboard provides easy and clear access to all of the features and functions of the system. Fairly high value as pricing is relatively affordable for what you receive in the end, but only if you can fully utilize the systems features. **What do you dislike about LogMeIn Central?** There are a few, very critical pain points of the entire system that have persisted for years. Primarily, the security and permission settings on the clients require physical access to devices to setup initially. This is unlike LMI's rivals and competitors for remote access in that this additional setup and configuration is not necessary or able to be completed remotely. The inability to have multiple users view a single system simultaneously presents issues for collaboration. As well, patch management as of this writing is still based on Kaspersky, and thus might present security and regulatory issues for organizations. **Recommendations to others considering LogMeIn Central:** Make sure your expectations of LMI are met before investing the time and resources to deploy it. **What problems is LogMeIn Central solving and how is that benefiting you?** The problems of remote access and assistance are being solved with LogMeIn Central. The primary benefit has been an easy to use centralized method of remote assistance. ### 49. Logmein = Great Experience **Rating:** 4.5/5.0 stars **Reviewed by:** sunny p. | HelpDesk Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2020 **What do you like best about LogMeIn Central?** How easy it is to deploy and use. I am able to replace an MSP in days. I can install logmein remotely to all my machines and manage scans remotely as well. I can also group machines by type, department, etc... **What do you dislike about LogMeIn Central?** That it hasnt fully developed the Mac side of it and cant deploy AV on macs. It also doesnt have easy to use One2Many tasks to deploy updates. **What problems is LogMeIn Central solving and how is that benefiting you?** Bring Management of our systems in house instead of to an MSP. We are able to easily manage our environment through one site and have admin controls over all of our machines and the touch of a button. Finally we are able to run live reports of our inventory and different aspects of our environment for review. ### 50. Works effectively to allow remote access when working remotely **Rating:** 4.0/5.0 stars **Reviewed by:** Brad G. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2020 **What do you like best about LogMeIn Central?** Simple and intuitive platform, quick access. It is effective for accessing internal computers. **What do you dislike about LogMeIn Central?** There are times when the user interface could be cleaner,particularly for pausing and sharing. This comes up more often when multiple tabs are up with the bar stuck at the top of the screen. **Recommendations to others considering LogMeIn Central:** LogMeIn is established and reliable to access internal computers. **What problems is LogMeIn Central solving and how is that benefiting you?** With more of our work being done remotely, LogMeIn has helped diagnose issues on other internal computers. This allows us to quickly diagnose a technical problem instead of relying on user feedback. ## LogMeIn Central Discussions - [Best way to contact support?](https://www.g2.com/discussions/27505-best-way-to-contact-support) - 1 comment - [View LogMeIn Central pricing details and edition comparison](https://www.g2.com/products/logmein-central/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+17%3A04%3A08+-0500&secure%5Bsession_id%5D=8f9fe31d-38b8-465b-b691-48babf7e109f&secure%5Btoken%5D=5b427891004c8cb0d3f2fc2571cc25a5e10d8733135b7773562ba613cabc9896&format=llm_user) ## LogMeIn Central Features **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **System Control** - Device Control - Web Control - Application Control - System Isolation **Monitoring and Management** - Remote Monitoring - Application Deployment - Patch Management - Asset Tracking **Generative AI** - AI Text Generation - AI Text Generation **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security Management** - Incident Reports - Security Validation - Compliance **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top LogMeIn Central Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,788 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,256 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,105 reviews)