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At a Glance
Market Segments
Small-Business (51.8% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.90
LogMeIn Central
Star Rating
(211)4.2 out of 5
Market Segments
Small-Business (51.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about LogMeIn CentralTeamViewer
Star Rating
(3,712)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to LogMeIn Central. Users appreciate its ease of use and reliable connection quality, making it a preferred choice for remote support and collaboration.
- Users say that TeamViewer's features, such as screen sharing and file transfer, are particularly praised for their effectiveness in facilitating communication and support. One user highlighted how these features save time and enhance the support experience.
- According to verified reviews, LogMeIn Central is noted for its fast and easy setup, which makes it straightforward for employees to learn and use. However, some users mention that it lacks certain features unless additional payments are made, which can limit its functionality.
- Reviewers mention that TeamViewer's strong security measures and cross-platform capabilities are standout features, allowing users to connect seamlessly across different operating systems. This versatility is a significant advantage for teams working in diverse environments.
- Users highlight that while LogMeIn Central provides reliable remote control features, it may not match the comprehensive capabilities of TeamViewer, particularly in areas like remote monitoring and asset management. TeamViewer's higher ratings in these categories reflect its broader functionality.
- G2 reviewers note that TeamViewer's customer support quality is generally rated higher than that of LogMeIn Central, with users appreciating the responsive assistance they receive. This aspect can be crucial for businesses that rely on timely support for their remote access needs.
Pricing
Entry-Level Pricing
LogMeIn Central
No pricing availableTeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
LogMeIn Central
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
8.9
174
9.1
2,982
Ease of Use
8.8
174
9.1
3,125
Ease of Setup
8.9
113
9.1
928
Ease of Admin
9.1
114
8.9
677
Quality of Support
8.0
129
8.7
2,560
Has the product been a good partner in doing business?
8.4
107
8.6
634
Product Direction (% positive)
6.7
171
8.7
2,876
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.7
25
|
Verified
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
9.1
25
|
Verified
9.2
49
Feature Not Available
9.2
49
7.8
19
|
Verified
9.0
50
6.9
18
|
Verified
9.1
50
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
7.9
7
Service Management
9.3
28
|
Verified
9.4
50
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Presenter Tools
Not enough data
8.9
864
Not enough data
8.5
787
Not enough data
9.2
936
|
Verified
Not enough data
8.8
835
|
Verified
Conferencing Options
Not enough data
8.7
798
|
Verified
Not enough data
8.7
810
|
Verified
Not enough data
8.7
793
|
Verified
Application Tools
Not enough data
8.8
871
|
Verified
Not enough data
8.9
826
|
Verified
Not enough data
8.7
808
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.9
39
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Asset Inventory
7.8
13
8.4
27
7.2
10
8.4
27
Not enough data
8.4
26
6.0
5
7.4
25
6.8
10
8.4
27
Generative AI
Not enough data
7.9
20
Not enough data
7.8
20
Agentic AI - IT Asset Management
Not enough data
8.0
15
Not enough data
8.0
15
Not enough data
8.2
15
Not enough data
7.8
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
7.9
15
Management
8.4
18
9.1
26
7.7
14
8.7
26
7.3
10
8.3
21
7.6
7
7.6
23
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
550
Not enough data
9.1
542
Not enough data
8.9
492
Not enough data
9.0
518
Not enough data
8.9
502
Not enough data
9.0
509
Maintenance
Not enough data
9.0
505
Not enough data
8.9
472
Communication
Not enough data
9.0
502
Not enough data
8.6
448
Not enough data
8.7
451
Not enough data
8.8
472
Security
Not enough data
9.0
464
Not enough data
9.0
469
Device Support
Not enough data
8.9
498
Not enough data
9.1
505
Not enough data
9.1
505
Performance
Not enough data
9.0
476
Administration
Not enough data
9.2
22
Not enough data
9.1
21
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
8.9
19
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
29
Operating System
Not enough data
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Management
Not enough data
8.8
30
Not enough data
8.5
30
Not enough data
9.0
28
Not enough data
8.5
28
Not enough data
8.8
30
Security
Not enough data
8.7
29
Not enough data
8.9
31
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.3
6
8.8
1395
Not enough data
8.7
1306
7.5
6
8.6
1302
6.7
5
8.6
1283
8.0
5
8.7
1320
9.7
6
8.7
1393
8.0
5
8.9
1460
Platform
8.6
6
8.9
1407
9.3
5
8.7
1367
Not enough data
8.7
1332
9.7
6
9.1
1495
Security
Not enough data
8.6
1194
Not enough data
8.8
1340
Not enough data
8.7
1283
Categories
Categories
Shared Categories
LogMeIn Central and TeamViewer are categorized as Remote Monitoring & Management (RMM), IT Asset Management, and Remote Desktop
Unique Categories
TeamViewer is categorized as SAP Store, Unified Endpoint Management (UEM), Screen Sharing, ServiceNow Store Apps, Remote Support, Enterprise IT Management, Mobile Device Management (MDM), Network Monitoring, and Co-Browsing
Reviews
Reviewers' Company Size
LogMeIn Central
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.4%
Computer Software
7.5%
Hospital & Health Care
4.0%
Financial Services
4.0%
Retail
3.0%
Other
61.2%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.8%
Discussions
Best way to contact support?
1 Comment
MH
Have you tried their customer service number? 866-478-1805Read more
LogMeIn Central has no more discussions with answers
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
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