LogMeIn Central Pricing Overview

It is easy to use and fast. The remote control features are very reliable. It has a few things lacking, and others you have to pay extra for but overall in its basic mode is very efficient and just put a little into it and you have a powerful tool for IT. Review collected by and hosted on G2.com.

LogMeIn Central has some tools that you have to pay extra for and while useful tools like the security, automation , and advanced reporting, I have not been able to justify the extra cost. Another unfortunate part it is that while they encourage resellers and IT consultant to use it for their clients they do not provide branding features for those of us that need them. Review collected by and hosted on G2.com.

It had a great admin panel for listing your connected devices, and remote support worked very well. Machine updates never seemed to impede access. When I first began using Log-Me-In it had reasonable pricing and a free personal account for up to three devices so you could manage a test network or a family member PC easily. Review collected by and hosted on G2.com.

As time carried on the cost of Log-Me-In increased dramatically. The price increases were with ZERO notice, usually the only way it was even discovered was accounting would ask why this cost suddenly doubled from the regular monthly charge. Support was always mediocre, and seemed offboarded to a call center. And the final straw for myself and many IT Pros was when Log-Me-In revoked the free personal accounts with absolutely ZERO notice, leaving people with those accounts setup locked out of the connected devices on the account until they paid a subscription fee, just to access them to add a different way to manage them and remove Log-Me-In. After this occurred it left a terrible taste in everyone's mouth, my company cancelled our subscription with them, of which we had over 80 machines connected and used other software that didn't work nearly as well. But it just felt it was warranted. Having a free account expire is totally understandable, but to lock everyone out of their machines and force them to pay to access them with no notice is bad business. Review collected by and hosted on G2.com.