# Top 10 CBOT Alternatives & Competitors
**Average Rating:** 4.6/5
**Total Number of Reviews:** 12
Research alternative solutions to CBOT on G2, with real user reviews on competing tools. Other important factors to consider when researching alternatives to CBOT include chat. The best overall CBOT alternative is Botpress. Other similar apps like CBOT are Insider One, Zendesk for Customer Service, Fin, and Talkdesk. CBOT alternatives can be found in [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) but may also be in [Help Desk Software](https://www.g2.com/categories/help-desk) or [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing).


## Best Paid & Free Alternatives to CBOT
  - [Botpress](https://www.g2.com/products/botpress/reviews)
  - [Insider One](https://www.g2.com/products/insider-one/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
  - [Fin](https://www.g2.com/products/fin/reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews)
  - [Tidio](https://www.g2.com/products/tidio/reviews)
  - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews)
  - [Qualified](https://www.g2.com/products/qualified/reviews)
  - [LiveAgent](https://www.g2.com/products/liveagent/reviews)
  - [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews)

## Top 10 Alternatives to CBOT Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how CBOT stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Facilities Services, and Internet, and find the best product for your business.


  ### 1. [Botpress](https://www.g2.com/products/botpress/reviews)
By Botpress
**Average Rating:** 4.5/5
**Total Reviews:** 509
Botpress is a user-friendly conversational AI platform that empowers individuals and teams of all sizes to design, build, and deploy AI-powered chatbots for various applications. As a pioneer in the chatbot industry, Botpress embraces the power of large language models (LLM) and generative AI to create personalized, engaging chatbot experiences for any purpose. Available in 100+ languages and with a GPT-native suite of tools to help you unlock your creativity, Botpress supports you in achieving your conversation automation goals.


Reviewers say compared to CBOT, Botpress is:
- More expensive
Categories in common with CBOT: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Chatbots](https://www.g2.com/categories/chatbots), [Bot Platforms](https://www.g2.com/categories/bot-platforms)

**Compare:** [CBOT vs Botpress](https://www.g2.com/compare/botpress-vs-cbot)
**Compare Botpress with other alternatives:**
- [Botpress vs Insider One](https://www.g2.com/compare/botpress-vs-insider-one)
- [Botpress vs Zendesk for Customer Service](https://www.g2.com/compare/botpress-vs-zendesk-for-customer-service)
- [Botpress vs Fin](https://www.g2.com/compare/botpress-vs-fin)
- [Botpress vs Talkdesk](https://www.g2.com/compare/botpress-vs-talkdesk)
- [Botpress vs Tidio](https://www.g2.com/compare/botpress-vs-tidio)
- [Botpress vs Genesys Cloud CX](https://www.g2.com/compare/botpress-vs-genesys-cloud-cx)
- [Botpress vs Qualified](https://www.g2.com/compare/botpress-vs-qualified)
- [Botpress vs LiveAgent](https://www.g2.com/compare/botpress-vs-liveagent)
- [Botpress vs Hiver in Gmail](https://www.g2.com/compare/botpress-vs-hiver-in-gmail)

  ### 2. [Insider One](https://www.g2.com/products/insider-one/reviews)
By Insider One
**Average Rating:** 4.8/5
**Total Reviews:** 1,415
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience for 2,000+ customers, helping teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement.


Reviewers say compared to CBOT, Insider One is:
- More expensive
- Better at support
Categories in common with CBOT: [Bot Platforms](https://www.g2.com/categories/bot-platforms)

**Compare:** [CBOT vs Insider One](https://www.g2.com/compare/cbot-vs-insider-one)
**Compare Insider One with other alternatives:**
- [Insider One vs Botpress](https://www.g2.com/compare/botpress-vs-insider-one)
- [Insider One vs Zendesk for Customer Service](https://www.g2.com/compare/insider-one-vs-zendesk-for-customer-service)
- [Insider One vs Fin](https://www.g2.com/compare/fin-vs-insider-one)
- [Insider One vs Talkdesk](https://www.g2.com/compare/insider-one-vs-talkdesk)
- [Insider One vs Tidio](https://www.g2.com/compare/insider-one-vs-tidio)
- [Insider One vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-insider-one)
- [Insider One vs Qualified](https://www.g2.com/compare/insider-one-vs-qualified)
- [Insider One vs LiveAgent](https://www.g2.com/compare/insider-one-vs-liveagent)
- [Insider One vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-insider-one)

  ### 3. [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
By Zendesk
**Average Rating:** 4.3/5
**Total Reviews:** 7,034
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.


Reviewers say compared to CBOT, Zendesk for Customer Service is:
- More expensive
Categories in common with CBOT: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Chatbots](https://www.g2.com/categories/chatbots)

**Compare:** [CBOT vs Zendesk for Customer Service](https://www.g2.com/compare/cbot-vs-zendesk-for-customer-service)
**Compare Zendesk for Customer Service with other alternatives:**
- [Zendesk for Customer Service vs Botpress](https://www.g2.com/compare/botpress-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Insider One](https://www.g2.com/compare/insider-one-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Fin](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Tidio](https://www.g2.com/compare/tidio-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Qualified](https://www.g2.com/compare/qualified-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs LiveAgent](https://www.g2.com/compare/liveagent-vs-zendesk-for-customer-service)
- [Zendesk for Customer Service vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-zendesk-for-customer-service)

  ### 4. [Fin](https://www.g2.com/products/fin/reviews)
By Intercom, Inc.
**Average Rating:** 4.5/5
**Total Reviews:** 3,901
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.


Reviewers say compared to CBOT, Fin is:
- More expensive
Categories in common with CBOT: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Chatbots](https://www.g2.com/categories/chatbots)

**Compare:** [CBOT vs Fin](https://www.g2.com/compare/cbot-vs-fin)
**Compare Fin with other alternatives:**
- [Fin vs Botpress](https://www.g2.com/compare/botpress-vs-fin)
- [Fin vs Insider One](https://www.g2.com/compare/fin-vs-insider-one)
- [Fin vs Zendesk for Customer Service](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service)
- [Fin vs Talkdesk](https://www.g2.com/compare/fin-vs-talkdesk)
- [Fin vs Tidio](https://www.g2.com/compare/fin-vs-tidio)
- [Fin vs Genesys Cloud CX](https://www.g2.com/compare/fin-vs-genesys-cloud-cx)
- [Fin vs Qualified](https://www.g2.com/compare/fin-vs-qualified)
- [Fin vs LiveAgent](https://www.g2.com/compare/fin-vs-liveagent)
- [Fin vs Hiver in Gmail](https://www.g2.com/compare/fin-vs-hiver-in-gmail)

  ### 5. [Talkdesk](https://www.g2.com/products/talkdesk/reviews)
By Talkdesk
**Average Rating:** 4.4/5
**Total Reviews:** 2,586
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.


Reviewers say compared to CBOT, Talkdesk is:
- More expensive
Categories in common with CBOT: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Chatbots](https://www.g2.com/categories/chatbots)

**Compare:** [CBOT vs Talkdesk](https://www.g2.com/compare/cbot-vs-talkdesk)
**Compare Talkdesk with other alternatives:**
- [Talkdesk vs Botpress](https://www.g2.com/compare/botpress-vs-talkdesk)
- [Talkdesk vs Insider One](https://www.g2.com/compare/insider-one-vs-talkdesk)
- [Talkdesk vs Zendesk for Customer Service](https://www.g2.com/compare/talkdesk-vs-zendesk-for-customer-service)
- [Talkdesk vs Fin](https://www.g2.com/compare/fin-vs-talkdesk)
- [Talkdesk vs Tidio](https://www.g2.com/compare/talkdesk-vs-tidio)
- [Talkdesk vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk)
- [Talkdesk vs Qualified](https://www.g2.com/compare/qualified-vs-talkdesk)
- [Talkdesk vs LiveAgent](https://www.g2.com/compare/liveagent-vs-talkdesk)
- [Talkdesk vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-talkdesk)

  ### 6. [Tidio](https://www.g2.com/products/tidio/reviews)
By Tidio
**Average Rating:** 4.6/5
**Total Reviews:** 1,959
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.


Reviewers say compared to CBOT, Tidio is:
- More expensive
Categories in common with CBOT: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Chatbots](https://www.g2.com/categories/chatbots)

**Compare:** [CBOT vs Tidio](https://www.g2.com/compare/cbot-vs-tidio)
**Compare Tidio with other alternatives:**
- [Tidio vs Botpress](https://www.g2.com/compare/botpress-vs-tidio)
- [Tidio vs Insider One](https://www.g2.com/compare/insider-one-vs-tidio)
- [Tidio vs Zendesk for Customer Service](https://www.g2.com/compare/tidio-vs-zendesk-for-customer-service)
- [Tidio vs Fin](https://www.g2.com/compare/fin-vs-tidio)
- [Tidio vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-tidio)
- [Tidio vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-tidio)
- [Tidio vs Qualified](https://www.g2.com/compare/qualified-vs-tidio)
- [Tidio vs LiveAgent](https://www.g2.com/compare/liveagent-vs-tidio)
- [Tidio vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-tidio)

  ### 7. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews)
By Genesys
**Average Rating:** 4.4/5
**Total Reviews:** 1,558
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.


Reviewers say compared to CBOT, Genesys Cloud CX is:
- More expensive
Categories in common with CBOT: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Chatbots](https://www.g2.com/categories/chatbots)

**Compare:** [CBOT vs Genesys Cloud CX](https://www.g2.com/compare/cbot-vs-genesys-cloud-cx)
**Compare Genesys Cloud CX with other alternatives:**
- [Genesys Cloud CX vs Botpress](https://www.g2.com/compare/botpress-vs-genesys-cloud-cx)
- [Genesys Cloud CX vs Insider One](https://www.g2.com/compare/genesys-cloud-cx-vs-insider-one)
- [Genesys Cloud CX vs Zendesk for Customer Service](https://www.g2.com/compare/genesys-cloud-cx-vs-zendesk-for-customer-service)
- [Genesys Cloud CX vs Fin](https://www.g2.com/compare/fin-vs-genesys-cloud-cx)
- [Genesys Cloud CX vs Talkdesk](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk)
- [Genesys Cloud CX vs Tidio](https://www.g2.com/compare/genesys-cloud-cx-vs-tidio)
- [Genesys Cloud CX vs Qualified](https://www.g2.com/compare/genesys-cloud-cx-vs-qualified)
- [Genesys Cloud CX vs LiveAgent](https://www.g2.com/compare/genesys-cloud-cx-vs-liveagent)
- [Genesys Cloud CX vs Hiver in Gmail](https://www.g2.com/compare/genesys-cloud-cx-vs-hiver-in-gmail)

  ### 8. [Qualified](https://www.g2.com/products/qualified/reviews)
By Salesforce
**Average Rating:** 4.9/5
**Total Reviews:** 1,542
Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more.


Reviewers say compared to CBOT, Qualified is:
- More expensive
- Better at support
Categories in common with CBOT: [Chatbots](https://www.g2.com/categories/chatbots), [Bot Platforms](https://www.g2.com/categories/bot-platforms)

**Compare:** [CBOT vs Qualified](https://www.g2.com/compare/cbot-vs-qualified)
**Compare Qualified with other alternatives:**
- [Qualified vs Botpress](https://www.g2.com/compare/botpress-vs-qualified)
- [Qualified vs Insider One](https://www.g2.com/compare/insider-one-vs-qualified)
- [Qualified vs Zendesk for Customer Service](https://www.g2.com/compare/qualified-vs-zendesk-for-customer-service)
- [Qualified vs Fin](https://www.g2.com/compare/fin-vs-qualified)
- [Qualified vs Talkdesk](https://www.g2.com/compare/qualified-vs-talkdesk)
- [Qualified vs Tidio](https://www.g2.com/compare/qualified-vs-tidio)
- [Qualified vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-qualified)
- [Qualified vs LiveAgent](https://www.g2.com/compare/liveagent-vs-qualified)
- [Qualified vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-qualified)

  ### 9. [LiveAgent](https://www.g2.com/products/liveagent/reviews)
By QualityUnit
**Average Rating:** 4.5/5
**Total Reviews:** 1,538
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.


Reviewers say compared to CBOT, LiveAgent is:
- More expensive
Categories in common with CBOT: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Chatbots](https://www.g2.com/categories/chatbots)

**Compare:** [CBOT vs LiveAgent](https://www.g2.com/compare/cbot-vs-liveagent)
**Compare LiveAgent with other alternatives:**
- [LiveAgent vs Botpress](https://www.g2.com/compare/botpress-vs-liveagent)
- [LiveAgent vs Insider One](https://www.g2.com/compare/insider-one-vs-liveagent)
- [LiveAgent vs Zendesk for Customer Service](https://www.g2.com/compare/liveagent-vs-zendesk-for-customer-service)
- [LiveAgent vs Fin](https://www.g2.com/compare/fin-vs-liveagent)
- [LiveAgent vs Talkdesk](https://www.g2.com/compare/liveagent-vs-talkdesk)
- [LiveAgent vs Tidio](https://www.g2.com/compare/liveagent-vs-tidio)
- [LiveAgent vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-liveagent)
- [LiveAgent vs Qualified](https://www.g2.com/compare/liveagent-vs-qualified)
- [LiveAgent vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-liveagent)

  ### 10. [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews)
By Hiver
**Average Rating:** 4.6/5
**Total Reviews:** 1,283
Hiver in Gmail transforms Gmail into a full-fledged helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests faster, all without leaving their inbox.


Reviewers say compared to CBOT, Hiver in Gmail is:
- More expensive
Categories in common with CBOT: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Chatbots](https://www.g2.com/categories/chatbots)

**Compare:** [CBOT vs Hiver in Gmail](https://www.g2.com/compare/cbot-vs-hiver-in-gmail)
**Compare Hiver in Gmail with other alternatives:**
- [Hiver in Gmail vs Botpress](https://www.g2.com/compare/botpress-vs-hiver-in-gmail)
- [Hiver in Gmail vs Insider One](https://www.g2.com/compare/hiver-in-gmail-vs-insider-one)
- [Hiver in Gmail vs Zendesk for Customer Service](https://www.g2.com/compare/hiver-in-gmail-vs-zendesk-for-customer-service)
- [Hiver in Gmail vs Fin](https://www.g2.com/compare/fin-vs-hiver-in-gmail)
- [Hiver in Gmail vs Talkdesk](https://www.g2.com/compare/hiver-in-gmail-vs-talkdesk)
- [Hiver in Gmail vs Tidio](https://www.g2.com/compare/hiver-in-gmail-vs-tidio)
- [Hiver in Gmail vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-hiver-in-gmail)
- [Hiver in Gmail vs Qualified](https://www.g2.com/compare/hiver-in-gmail-vs-qualified)
- [Hiver in Gmail vs LiveAgent](https://www.g2.com/compare/hiver-in-gmail-vs-liveagent)


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