Catapult Web Office

3.8
(4)

Catapult Web Office elevates enterprise management with a web-based back office functionality that provides insite to manage locally-owned and multi-location regional and national chains.

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Catapult Web Office Reviews

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Catapult Web Office review by Sheryl G.
Sheryl G.
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"Experienced Catapult user"

What do you like best?

It's easy to multi edit large groups of customers or data quickly. The interface is mostly quite intuitive and searches are easy. You have lots of options on how you want to filter your data. They listen to suggestions and incorporate them when possible and when they think it will benefit other customers as well.

What do you dislike?

The date range interface when applying filters for reports is a little clunky. They are also still in the process of adding all the features from their legacy platform into Web Office.

Recommendations to others considering the product:

I think you get a lot of value for the money. Their support is excellent, and they are continually developing the software with input from users.

What problems are you solving with the product? What benefits have you realized?

We are running a combination of perpetual and periodic inventory through Catapult. We are receiving invoices electronically through their gateway so we don't have to enter them manually. We also have connected Catapult with our accounting software to eliminate double entry of invoices and allow all financial information from transactions as well as invoices to be imported. They also offer a loyalty solution, which has boosted business, although they are still working on making it smart enough to be tailored to make offers based on specific item purchasing behavior.

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Catapult Web Office review by George R.
George R.
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"Excellent And Improving POS Backend"

What do you like best?

Great features of Catapult's back-end available in a web interface with new levels of reporting and ease of operation. Also there is a direct feedback link to the development team that any user can access. New label & sign printing feature is a huge improvement. Updates are frequent and useful.

What do you dislike?

I'm having a hard time thinking of anything I dislike. There are some character number limitations in certain fields that can be frustrating, though they do serve a purpose (usually ease of receipt or label printing).

Recommendations to others considering the product:

Get a demo. Visit a store or stores that use it. Ask lots of questions. I'd be happy to have visitors.

What problems are you solving with the product? What benefits have you realized?

Providing highly reliable and consistent point of sale experiences for customers and staff. Web Office has made many behind the scenes tasks easier: extending or altering sales in particular. The improved label & sign production has taken some time to adapt to, but now that we are there the efficiencies are huge (one no longer has to go to a particular workstation to produce labels and signs from Catapult).

What Retail Management System solution do you use?

Thanks for letting us know!
Catapult Web Office review by Hayley H.
Hayley H.
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"ECRS"

What do you like best?

Makes the transactions of our food co_op easy because it is a very concise and user-friendly program. Highly customizable, links with many other programs such as Cost Guard. Rarely crashes.

What do you dislike?

Tech support is lacking, also a relatively steep learning curve to learn how to fix.

Recommendations to others considering the product:

Works well in a grocer setting.

What problems are you solving with the product? What benefits have you realized?

It's a good point of sales system, it has improved productivity because it solves our efficiency needs at our busy store.

Catapult Web Office review by Geovanna D.
Geovanna D.
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"It's okay"

What do you like best?

Fast and clean looking interface for the modern day IT

What do you dislike?

Can be a little difficult to learn, especially for those transitioning from the desktop software version.

What problems are you solving with the product? What benefits have you realized?

Quickly changing and updating prices, TItles, department information, etc. at once, instead of one by one item.

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