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CallTower

By CallTower

4.3 out of 5 stars

How would you rate your experience with CallTower?

CallTower Pricing Overview

CallTower has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact CallTower to obtain current pricing.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

12 months

Average Discount

11%

Perceived Cost

$$$$$

CallTower Pricing Reviews

(2)
DB
"Stellar On-Boarding and Support Make CallTower a Winner"
What do you like best about CallTower?

I use CallTower primarily for phone service and my initial impression has been very positive. I especially appreciate the excellent customer service during the onboarding process. The team that assisted us was outstanding, which creates a strong expectation for the quality of their troubleshooting. The switch to CallTower was due in part to its attractive pricing, which was an important factor in our decision-making process. Additionally, the setup process was extremely easy, which made transitioning to a new system seamless. These aspects make me feel confident that we have made the right choice in selecting CallTower as our phone service provider. Review collected by and hosted on G2.com.

What do you dislike about CallTower?

Nothing yet. Review collected by and hosted on G2.com.

Response from Tonya Wheatfall of CallTower

Thank you so much for your thoughtful review! We’re thrilled to hear that your onboarding experience was smooth and that our team made the transition easy and confidence-boosting.

Providing exceptional support, clear guidance, and reliable service from day one is a top priority for us, so it’s great to know that stood out. We’re also happy our pricing and setup process aligned with your needs. We truly appreciate you choosing CallTower and look forward to supporting your communication needs as you continue to grow!

Lauren D.
LD
"Responsive Support, but Needs Improvement on Issue Resolution"
What do you like best about CallTower?

I like the speed at which I get a response from service technicians and specific individuals I have worked with. Overall, Lotus is by far the best technician I have worked with, and the way she handles situations reflects responsive and effective communication. Review collected by and hosted on G2.com.

What do you dislike about CallTower?

The minimum requirements for texting-related issues are too strict and feel bad from a customer point of view. When requesting assistance, technicians sometimes assume I mean something beyond their scope and say there's no help available, rather than asking for clarification. Review collected by and hosted on G2.com.

Response from Tonya Wheatfall of CallTower

Thank you for sharing your feedback with us. We're happy to hear about your positive experiences with our responsive support team, especially with Lotus. We appreciate your constructive criticism regarding the issue resolution process and will certainly look into ways to improve our communication and understanding of customer concerns. Your insights are invaluable in helping us enhance our services.

If you have any specific examples or suggestions, please contact us ad we are committed to providing the best possible support experience for you. Thank you for choosing CallTower for your calling and texting needs.

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