# CallTower vs RingEX Comparison
---
## AI Generated Summary
- **G2 reviewers report** that RingEX excels in providing a seamless communication experience, with users appreciating its ability to consolidate outgoing calls, video meetings, and internal communication into one platform. This integration helps reduce the need for multiple applications, making it a favorite for those who value convenience.
- **Users say** that CallTower shines in environments heavily reliant on Microsoft products, particularly with its Teams VoIP system. Reviewers highlight the effective support during migration from existing platforms, showcasing CallTower's strength in configuration and device support.
- **According to verified reviews** , RingEX has a significantly higher overall satisfaction score, reflecting its strong performance in user experience and support. Users have noted the platform's ease of use and the quality of tech support, with one user stating, "Great tech support" after using the service for over a decade.
- **Reviewers mention** that while CallTower provides solid support, particularly in ticket resolution, RingEX users have reported a more intuitive onboarding process, which can be crucial for teams looking to implement new software quickly and efficiently.
- **G2 reviewers highlight** that RingEX offers superior mobile access, with a score of 9.0, making it a great choice for users who need to stay connected on the go. This feature is particularly beneficial for professionals like physicians who require privacy and convenience when making calls outside the office.
- **Users express mixed feelings** about the quality of support from both platforms, with CallTower receiving slightly higher ratings. However, RingEX users appreciate the platform's comprehensive features, such as video conferencing and call management, which enhance daily operations and communication efficiency.



| | CallTower | RingEX | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 373 | 1,372 | 
| **Largest Market Segment** | Mid-Market (63.6% of reviews) | Small-Business (58.2% of reviews) | 
| **Entry Level Price** | No pricing available | $30.00 1 User Per Month | 

---
## Top Pros & Cons

### CallTower

Pros:
- Customer Support (65 reviews)
- Helpful (57 reviews)

Cons:
- Customer Service (19 reviews)
- Poor Customer Support (16 reviews)

### RingEX

Pros:
- Ease of Use (216 reviews)
- Customer Support (127 reviews)

Cons:
- Poor Customer Support (55 reviews)
- Complex Processes (49 reviews)

---
## Ratings Comparison
| Rating | CallTower | RingEX | 
|---|---|---|
  | **Meets Requirements** | 9.0 (290 reviews) | 8.8 (1121 reviews) | 
  | **Ease of Use** | 8.8 (295 reviews) | 8.6 (1137 reviews) | 
  | **Ease of Setup** | 8.5 (264 reviews) | 8.2 (719 reviews) | 
  | **Ease of Admin** | 8.4 (244 reviews) | 8.3 (639 reviews) | 
  | **Quality of Support** | 8.7 (286 reviews) | 8.0 (1023 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (247 reviews) | 8.3 (627 reviews) | 
  | **Product Direction (% positive)** | 8.0 (278 reviews) | 7.9 (1094 reviews) | 

---
## Pricing

### CallTower

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### RingEX

#### Entry-Level Pricing

Plan: Core

Price: $30.00 1 User Per Month

Description: A reliable, core phone system to get your business up and running

Key Features:
- Unlimited domestic calling
- SMS and MMS
- IVR

[Browse all 3 editions](https://www.g2.com/products/ringex/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **CallTower** | N/A | N/A |
| **RingEX** | 8.7/10 | 183 |

#### Documents

| Feature | CallTower | RingEX | 
|---|---|---|
| **Editing** | Not enough data | Feature Not Available | 
| **Document Signature ** | Not enough data | 7.3 (149 reviews) | 
| **Storage** | Not enough data | 8.1 (157 reviews) | 

#### Agentic AI - Online Fax

| Feature | CallTower | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (11 reviews) | 

#### Sending

| Feature | CallTower | RingEX | 
|---|---|---|
| **Fax Number** | Not enough data | 9.1 (173 reviews) | 
| **Existing Numbers** | Not enough data | 9.1 (170 reviews) | 
| **Cross-Platform Sending** | Not enough data | 8.9 (158 reviews) | 
| **Unlimited Sending** | Not enough data | 9.2 (161 reviews) | 
| **Contact Management** | Not enough data | 8.9 (165 reviews) | 
| **Alerts** | Not enough data | 9.1 (165 reviews) | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **CallTower** | N/A | N/A |
| **RingEX** | 8.3/10 | 106 |

#### Host Tools

| Feature | CallTower | RingEX | 
|---|---|---|
| **Branding** | Not enough data | 8.5 (76 reviews) | 
| **Role-based Access** | Not enough data | 8.7 (81 reviews) | 
| **Recording** | Not enough data | 9.0 (91 reviews) | 

#### Attendee Tools

| Feature | CallTower | RingEX | 
|---|---|---|
| **Registration** | Not enough data | 8.7 (85 reviews) | 
| **Attendee Live Chat** | Not enough data | 8.9 (85 reviews) | 
| **Polls and Surveys** | Not enough data | 8.1 (68 reviews) | 

#### Post-Event Tools

| Feature | CallTower | RingEX | 
|---|---|---|
| **Event Analytics** | Not enough data | 8.5 (65 reviews) | 
| **Attendee Reports** | Not enough data | 8.3 (68 reviews) | 

#### Integrations

| Feature | CallTower | RingEX | 
|---|---|---|
| **Social Media Integration** | Not enough data | 8.1 (59 reviews) | 
| **Software Integrations** | Not enough data | 8.3 (66 reviews) | 

#### Agentic AI - Webinar

| Feature | CallTower | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (8 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (8 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **CallTower** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Call Analytics

| Feature | CallTower | RingEX | 
|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Call Analysis** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | CallTower | RingEX | 
|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | 
| **Speech-to-Text** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | CallTower | RingEX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | CallTower | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **CallTower** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Quality Assurance

| Feature | CallTower | RingEX | 
|---|---|---|
| **Evaluation** | Not enough data | Not enough data | 
| **Calibration** | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | 

#### Engagement

| Feature | CallTower | RingEX | 
|---|---|---|
| **Feedback** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Training** | Not enough data | Not enough data | 

#### Performance

| Feature | CallTower | RingEX | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | CallTower | RingEX | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **CallTower** | 10.0/10 | 13 |
| **RingEX** | N/A | N/A |

#### Channels

| Feature | CallTower | RingEX | 
|---|---|---|
| **Voice** | 9.4 (9 reviews) | Not enough data | 
| **Social** | Not enough data | Not enough data | 
| **Web Chat** | Not enough data | Not enough data | 
| **Mobile SMS** | Not enough data | Not enough data | 
| **Email** | Not enough data | Not enough data | 

#### Generative AI

| Feature | CallTower | RingEX | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Functions

| Feature | CallTower | RingEX | 
|---|---|---|
| **Session Routing** | 7.7 (5 reviews) | Not enough data | 
| **Session Queuing** | 9.0 (5 reviews) | Not enough data | 
| **Concurrent Calling** | 8.7 (5 reviews) | Not enough data | 
| **Speech Analytics** | Not enough data | Not enough data | 
| **Auto Dialer** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Inbound Screen Pop** | Not enough data | Not enough data | 
| **Persistent Data** | Not enough data | Not enough data | 

#### Agentic AI - Contact Center

| Feature | CallTower | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | CallTower | RingEX | 
|---|---|---|
| **Session Summary Notes** | Not enough data | Not enough data | 
| **Administrator Access** | 9.0 (7 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.6 (6 reviews) | Not enough data | 
| **Session Recording** | Not enough data | Not enough data | 
| **Agent Scheduling and Assignment** | 9.3 (5 reviews) | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **CallTower** | N/A | N/A |
| **RingEX** | 8.9/10 | 300 |

#### Collaboration Tools

| Feature | CallTower | RingEX | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.1 (254 reviews) | 
| **Presentations** | Not enough data | 9.1 (141 reviews) | 
| **Whiteboarding** | Not enough data | 8.6 (116 reviews) | 
| **Live Chat** | Not enough data | 8.9 (140 reviews) | 
| **Hand Raising** | Not enough data | 9.1 (122 reviews) | 

#### Meeting Coordination

| Feature | CallTower | RingEX | 
|---|---|---|
| **Scheduling** | Not enough data | 8.8 (243 reviews) | 
| **Recording** | Not enough data | 9.1 (235 reviews) | 
| **Participant Permissions** | Not enough data | 8.9 (223 reviews) | 
| **One-Click Join** | Not enough data | 9.0 (145 reviews) | 

#### Software Type

| Feature | CallTower | RingEX | 
|---|---|---|
| **Mobile** | Not enough data | 9.0 (245 reviews) | 
| **Browser Application** | Not enough data | 9.0 (143 reviews) | 
| **Desktop Application** | Not enough data | 9.2 (161 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | CallTower | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (12 reviews) | 
| **Decision Making** | Not enough data | 8.3 (12 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **CallTower** | 8.0/10 | 34 |
| **RingEX** | 8.8/10 | 257 |

#### Platform

| Feature | CallTower | RingEX | 
|---|---|---|
| **Omnichannel** | 7.4 (25 reviews) | Feature Not Available | 
| **Mobile Access** | 7.7 (32 reviews) | 9.0 (238 reviews) | 
| **Queue Management** | 8.0 (29 reviews) | 8.7 (224 reviews) | 
| **Call Routing** | 8.4 (31 reviews) | 9.1 (234 reviews) | 
| **Call Back** | 8.0 (28 reviews) | 8.7 (220 reviews) | 
| **IVR** | 8.0 (27 reviews) | 8.5 (213 reviews) | 
| **Automatic Call Distribution** | 8.5 (30 reviews) | 8.7 (219 reviews) | 

#### Generative AI

| Feature | CallTower | RingEX | 
|---|---|---|
| **AI Text-to-Speech** | 7.4 (24 reviews) | Feature Not Available | 

#### Workforce Management

| Feature | CallTower | RingEX | 
|---|---|---|
| **Call Monitoring** | 8.2 (30 reviews) | 8.8 (222 reviews) | 
| **Performance Evaluation** | 8.1 (30 reviews) | 8.6 (216 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | CallTower | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.9 (22 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (22 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.1 (22 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (22 reviews) | 

#### Administrative

| Feature | CallTower | RingEX | 
|---|---|---|
| **Call Recording** | 8.0 (27 reviews) | 8.8 (226 reviews) | 
| **Reporting & Dashboards** | 8.1 (27 reviews) | 8.6 (224 reviews) | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **CallTower** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Generative AI

| Feature | CallTower | RingEX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **CallTower** | N/A | N/A |
| **RingEX** | 8.8/10 | 65 |

#### Basic Communication - Cloud PBX

| Feature | CallTower | RingEX | 
|---|---|---|
| **Call Management** | Not enough data | 8.9 (60 reviews) | 
| **Communication Management** | Not enough data | 8.9 (58 reviews) | 
| **Scalability** | Not enough data | 9.1 (56 reviews) | 
| **Integrations** | Not enough data | 8.2 (57 reviews) | 
| **Mobile Accessibility** | Not enough data | 9.1 (58 reviews) | 
| **Accessibility** | Not enough data | 8.8 (55 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | CallTower | RingEX | 
|---|---|---|
| **Security and Compliance** | Not enough data | 8.7 (52 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.5 (56 reviews) | 
| **Support and Reliability** | Not enough data | 8.6 (54 reviews) | 
| **Automated attendant** | Not enough data | 8.9 (54 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **CallTower** | 7.5/10 | 177 |
| **RingEX** | 8.4/10 | 585 |

#### Platform Basics - VoIP Providers

| Feature | CallTower | RingEX | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.5 (22 reviews) | 8.5 (96 reviews) | 
| **Call Management** | 8.8 (23 reviews) | 8.7 (122 reviews) | 
| **Network monitoring** | 6.8 (21 reviews) | 8.4 (89 reviews) | 
| **Integrations** | 8.0 (25 reviews) | 8.0 (106 reviews) | 
| **Virtual PBX** | 7.2 (21 reviews) | 8.0 (82 reviews) | 
| **SIP trunking services** | 7.0 (22 reviews) | 8.1 (80 reviews) | 

#### Basic Communication

| Feature | CallTower | RingEX | 
|---|---|---|
| **Phone Calls** | 9.0 (164 reviews) | 9.1 (539 reviews) ✓ Verified | 
| **Video Calls** | 7.9 (130 reviews) | 8.3 (399 reviews) ✓ Verified | 
| **Instant Messaging** | 7.5 (125 reviews) | 8.7 (437 reviews) ✓ Verified | 
| **Screen Sharing** | 7.9 (122 reviews) | 8.2 (362 reviews) ✓ Verified | 
| **Conference Calls** | 8.4 (143 reviews) | 8.6 (429 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 8.7 (147 reviews) | 9.0 (439 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | CallTower | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | 6.0 (12 reviews) | 7.9 (52 reviews) | 
| **Cross-system Integration** | 6.0 (12 reviews) | 8.1 (54 reviews) | 
| **Adaptive Learning** | 5.9 (11 reviews) | 8.0 (52 reviews) | 
| **Proactive Assistance** | 5.8 (11 reviews) | 8.0 (51 reviews) | 

#### Access

| Feature | CallTower | RingEX | 
|---|---|---|
| **Software Pairing** | 7.9 (125 reviews) | 8.2 (380 reviews) ✓ Verified | 
| **Browser Extension** | 7.2 (114 reviews) | 8.4 (394 reviews) ✓ Verified | 
| **Individual Download** | 7.4 (111 reviews) | 8.6 (426 reviews) | 

#### Advanced Features

| Feature | CallTower | RingEX | 
|---|---|---|
| **Hold Music** | 7.4 (130 reviews) | 8.3 (447 reviews) | 
| **Automated Attendants** | 7.9 (140 reviews) | 8.4 (407 reviews) ✓ Verified | 
| **VOiP Number** | 8.8 (144 reviews) | 9.0 (473 reviews) ✓ Verified | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **CallTower** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | CallTower | RingEX | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | CallTower | RingEX | 
|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 
| **Coaching Materials** | Not enough data | Not enough data | 
| **Playbook Creation** | Not enough data | Not enough data | 
| **Video Record** | Not enough data | Not enough data | 

#### Feedback

| Feature | CallTower | RingEX | 
|---|---|---|
| **Review** | Not enough data | Not enough data | 
| **Scorecard** | Not enough data | Not enough data | 
| **Coaching Card** | Not enough data | Not enough data | 
| **Leaderboard** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Competition** | Not enough data | Not enough data | 

#### Generative AI

| Feature | CallTower | RingEX | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **CallTower** | 7.1/10 | 87 |
| **RingEX** | 8.5/10 | 72 |

#### Agentic AI - UCaaS Platforms

| Feature | CallTower | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | 5.9 (17 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 5.9 (17 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.7 (16 reviews) | Not enough data | 

#### Extensions

| Feature | CallTower | RingEX | 
|---|---|---|
| **Tenancy Flexibility** | 7.2 (65 reviews) | Feature Not Available | 
| **Native VoIP** | 8.0 (72 reviews) | 8.7 (53 reviews) ✓ Verified | 
| **CCaaS Option** | 7.4 (63 reviews) | 8.2 (18 reviews) | 

#### Features

| Feature | CallTower | RingEX | 
|---|---|---|
| **Voicemail to Email** | 8.3 (70 reviews) | 8.9 (58 reviews) ✓ Verified | 
| **Voicemail to SMS** | 6.9 (62 reviews) | Feature Not Available | 
| **File Sharing** | 6.7 (58 reviews) | 8.6 (53 reviews) ✓ Verified | 
| **Voice Conferencing** | 8.1 (67 reviews) | 8.5 (52 reviews) ✓ Verified | 
| **Video Conferencing** | 7.8 (63 reviews) | 8.6 (53 reviews) ✓ Verified | 
| **Conference Transcripts** | 7.0 (61 reviews) | 8.2 (49 reviews) | 

---
## Categories
**Shared Categories (3):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)

**Unique to CallTower (1):** [Contact Center Software](https://www.g2.com/categories/contact-center)

**Unique to RingEX (8):** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Online Fax Software](https://www.g2.com/categories/online-fax), [Webinar Platforms](https://www.g2.com/categories/webinar), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | CallTower | RingEX | 
|---|---|---|
| **Small-Business** | 24.9% | 58.2% | 
| **Mid-Market** | 63.6% | 35.1% | 
| **Enterprise** | 11.6% | 6.7% | 

### By Industry

#### CallTower

- **Information Technology and Services:** 9.1%
- **Non-Profit Organization Management:** 6.6%
- **Manufacturing:** 6.3%
- **Financial Services:** 5.1%
- **Construction:** 4.0%
- **Hospital & Health Care:** 4.0%
- **Telecommunications:** 3.4%
- **Legal Services:** 2.9%
- **Retail:** 2.9%
- **Defense & Space:** 2.6%
- **Other:** 53.1%

#### RingEX

- **Computer Software:** 9.3%
- **Information Technology and Services:** 5.2%
- **Insurance:** 5.2%
- **Financial Services:** 4.8%
- **Staffing and Recruiting:** 4.8%
- **Marketing and Advertising:** 4.3%
- **Hospital & Health Care:** 4.1%
- **Real Estate:** 3.5%
- **Health, Wellness and Fitness:** 3.4%
- **Construction:** 3.4%
- **Other:** 52.0%

---
## Alternatives

### Alternatives to CallTower

- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3570 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1552 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2506 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (928 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (548 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Crexendo](https://www.g2.com/products/crexendo/reviews) — 4.9/5 stars (351 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)

### Alternatives to RingEX

- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1846 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1552 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (548 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3570 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2506 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (928 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)

---
## Top Discussions

### CallTower

- Title: [What is CallTower used for?](https://www.g2.com/discussions/what-is-calltower-used-for) — 1 comment
  > **Top comment:** "CallTower is a leading provider of cloud-based unified communications (UCaaS) and contact center solutions (CCaaS) that enhance business communication and..."

### RingEX

- Title: [What’s involved in setting up my RingCentral Office business phone system?](https://www.g2.com/discussions/ringcentral-office-setup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral..."
- Title: [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) — 1 comment
  > **Top comment:** "We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which..."
- Title: [Why don't you make it more user-friendly?](https://www.g2.com/discussions/why-don-t-you-make-it-more-user-friendly) — 1 comment, 1 upvote
  > **Top comment:** "Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit..."
- Title: [What are the benefits of RingCentral Office?](https://www.g2.com/discussions/ringcentral-advantage) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Set up your phone system to work the way you do
- Connect your office, remote employees and mobile users under one phone system.
- Easily support multiple..."
- Title: [What is RingCentral Office?](https://www.g2.com/discussions/ringcentral-office) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/calltower-vs-ringex)