[ CallFinder Reviews ](https://www.g2.com/products/callfinder/reviews) [ CallFinder Reviews ](https://www.g2.com/products/callfinder/reviews) # CallFinder Pricing Overview [Editedit](https://my.g2.com/callfinder/pricings) ## CallFinder Pricing Key Insights Last updated on Jul 28, 2026 * * * CallFinder offers **2 pricing editions** , with pricing details available directly from the vendor. A free trial of **CallFinder** is not available. Review the CallFinder pricing table below to determine which features best align with your requirements. Contact **800response** directly to purchase the software. * * * CallFinder Acuity — Contact Us CallFinder View — Contact Us Rated 4.5 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. CallFinder Acuity Contact Us [Contact Us](#) CallFinder Acuity is our full-solutions suite and includes automated scorecards and Managed Client Services. With CallFinder Acuity, you get everything that comes with CallFinder View, plus automated scorecards. Your entire team will have access to in-depth evaluations of every agent, and every agent team, providing 100% visibility into your customer interactions. Use CallFinder’s automated scorecards to assess agent knowledge gaps, uncover performance trends, and identify agents who perform well, and which agents need more coaching. - Automated Scorecards - Managed Client Services - Searchable Call Transcriptions - Sentiment Analysis - Emotion Analysis - Silence & Overtalk Detection - Custom Report Delivery Show More CallFinder View Contact Us [Contact Us](#) Our clients report a 30% increase in revenue simply by using CallFinder View’s suite of AI-fueled interaction analytics to uncover agent knowledge gaps. Searchable call transcriptions and our user-friendly dashboard with sentiment analysis and silence and overtalk insights provide everything you need to coach and retrain your agents to deliver a better customer experience. - Automated Call Transcriptions - Sentiment Analysis - Emotion Analysis - Silence & Overtalk Detection - Custom Reports Show More At CallFinder, we understand that every team and situation is unique, which is why we offer flexible pricing plans that can be adjusted as your business grows and your QA requirements evolve. We’re here to help you find the perfect solution that fits your specific needs and your budget. Simply visit the pricing page on our website, and follow 3 easy steps to provide a few details about you, and we’ll provide the rest. Pricing information for CallFinder is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase CallFinder must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 13 months ## CallFinder Pricing FAQs Generated using AI Is CallFinder free, or does it offer a free trial? No. According to G2 data, CallFinder does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options. How much does CallFinder cost in 2026? Pricing details for CallFinder are not publicly listed. Users should visit the 800response's official pricing page or contact the vendor directly for current pricing information. Who is CallFinder pricing best suited for? CallFinder's pricing is best suited for mid-market contact centers with 51 to 1,000 employees, which represent the overwhelming majority of G2 reviewers. Industries with the strongest adoption include banking, insurance, healthcare, telecommunications, and financial services. CallFinder View fits teams needing call transcription and sentiment visibility to coach agents. CallFinder Acuity targets QA-heavy operations seeking full automation of agent scoring, with G2 reviewers in banking and financial services specifically citing 100% call scoring and time savings as primary benefits. Small businesses in health and consumer goods also appear among G2 reviewers, suggesting CallFinder's pricing scales accessibly beyond enterprise-only budgets. What are the key differences between the free and paid versions of CallFinder? CallFinder offers no free tier or free trial according to G2's pricing data. The entry-level CallFinder View tier includes automated call transcriptions, sentiment and emotion analysis, silence and overtalk detection, and custom reports. CallFinder Acuity, the higher tier, adds automated scorecards and Managed Client Services, enabling 100% agent call scoring without manual evaluation. G2 reviewers consistently highlight automated scorecards as a core value driver, with banking and financial services users specifically crediting scorecard automation for eliminating weeks of manual QA work monthly. Both tiers require contacting the vendor for custom pricing, with no self-serve or publicly listed rates. Is CallFinder considered good value for its pricing? G2 reviewers rate CallFinder highly, averaging around 4.5 out of 5 across predominantly mid-market companies in banking, insurance, healthcare, and telecommunications. Value signals are strong: multiple G2 reviewers cite measurable ROI, including reduced QA headcount, automated 100% call scoring replacing manual processes that previously consumed two weeks monthly, and early defect detection. The dedicated Client Services Analyst model receives consistent praise as a differentiator. Minor concerns include PDF-only exports, transcript inaccuracy with accented speech, and a learning curve. No reviewer explicitly flags pricing as prohibitive, suggesting CallFinder's pricing delivers perceived value proportional to cost, particularly for mid-market contact centers replacing manual QA workflows. ## Top-Rated Alternatives [ ![NICE CXone](https://images.g2crowd.com/uploads/product/hd_favicon/7bd619f3d579628eacc5bbf828c6f8f3/nice-cxone.svg "NICE CXone") NICE CXone 4.3/5(1,730) ](https://www.g2.com/products/nice-cxone/reviews) [ ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") Talkdesk 4.4/5(2,586) ](https://www.g2.com/products/talkdesk/reviews) [ ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ View All Alternatives ](https://www.g2.com/products/callfinder/competitors/alternatives) ## CallFinder Pricing Reviews (1) ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Mid-Market (51-1000 emp.) 1/9/2024 "Thorough and amazing team to work with" 5/5 What do you like best about CallFinder? CF has been an incredible source of value in our performance. We are only able to complete a couple live quality evaluations per agent per month, so to be able to have the data of all their calls is already a game changer. But on top of that the ability to customize and rearrange and request what we need done and the CF team just jumps on it and executes flawlessly. They help with finding strategies and ways of asking questions to get to the end goal for us. Amazing team to work with and incredible tool to have in our performance toolkit. In addition, the abillity to sync with Power BI and automated reporting is incredible. Review collected by and hosted on G2.com. What do you dislike about CallFinder? The exports of reports being in PDF are challenging. Updates have been made and now some are available in CSV - but if we could to a more "exportable" and be able to manipulate the data and bump it up against our other metrics easier, would be huge benefit. Review collected by and hosted on G2.com. What problems is CallFinder solving and how is that benefiting you? We have a lot of client requests that are specific and demanding - CF gives us the ability to search specifically by these demands and zero in on outliers that are and aren't following procedures/scripts, etc. Review collected by and hosted on G2.com. Show More Response from Ashley Watson of CallFinder [Editedit](https://www.g2.com/survey_responses/callfinder-review-9096237/official_response/edit) Thank you so much for the positive review and feedback. We have made quite a few updates recently, so be sure to check your inbox for our newsletter. You can always reach out to your CallFinder Analyst with requests. We will certainly pass along your comments to the team, and thanks again for your support! 8/26/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CallFinder Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_617d4494db8cb87c37349164077e64fc/callminer-eureka.png "Product Avatar Image") CallMiner Eureka 4.5/5(230) [ Compare Now ](https://www.g2.com/compare/callfinder-vs-callminer-eureka) ##### Categories on G2 [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance)[Contact Center Workforce](https://www.g2.com/categories/contact-center-workforce)[Speech Analytics](https://www.g2.com/categories/speech-analytics) [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance)[Contact Center Workforce](https://www.g2.com/categories/contact-center-workforce)[Speech Analytics](https://www.g2.com/categories/speech-analytics)[Call Compliance](https://www.g2.com/categories/call-compliance) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What hardware monitoring suite works best for a mixed environment of desktops and laptops that also needs remote monitoring and alerting so issues get caught before users notice?](https://www.g2.com/discussions/what-hardware-monitoring-suite-works-best-for-a-mixed-environment-of-desktops-and-laptops-that-also-needs-remote-monitoring-and-alerting-so-issues-get-caught-before-users-notice)[Best-rated software for controlling company expenses](https://www.g2.com/discussions/which-of-these-top-tools-is-best-for-controlling-company-expenses)[What MDM tool offers the most customizable data models?](https://www.g2.com/discussions/what-mdm-tool-offers-the-most-customizable-data-models) [What notification infrastructure platforms are highest rated for teams that require guaranteed message delivery with delivery receipts and retry logic?](https://www.g2.com/discussions/what-notification-infrastructure-platforms-are-highest-rated-for-teams-that-require-guaranteed-message-delivery-with-delivery-receipts-and-retry-logic)[Leading employee performance software for SaaS businesses](https://www.g2.com/discussions/leading-employee-performance-software-for-saas-businesses-what-s-working-for-your-team)[Pros and Cons Details](https://www.g2.com/products/callfinder/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)