Top 10 CallFinder Alternatives & Competitors

Top 10 Alternatives to CallFinder Recently Reviewed By G2 Community

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NiCE CXone
By NiCE
4.3/5
(1,730)
Product Description
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
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Reviewers say compared to CallFinder, NiCE CXone is:
Slower to reach roi
More usable
Better at meeting requirements
Categories in common with CallFinder:
Contact Center Quality Assurance
Speech Analytics
Contact Center Workforce

Talkdesk
By Talkdesk
4.4/5
(2,502)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Reviewers say compared to CallFinder, Talkdesk is:
Slower to reach roi
More usable
Better at meeting requirements
Categories in common with CallFinder:
Contact Center Quality Assurance
Speech Analytics
Contact Center Workforce

Genesys Cloud CX
By Genesys
4.4/5
(1,538)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to CallFinder, Genesys Cloud CX is:
Slower to reach roi
More usable
Better at meeting requirements
Categories in common with CallFinder:
Contact Center Quality Assurance
Speech Analytics
Contact Center Workforce

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Calabrio ONE
By Verint
4.5/5
(386)
Product Description
Calabrio ONE is an integrated solution to help optimize the workforce in call centers by giving you accurate information in a multi-channel environment, under one system.
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Reviewers say compared to CallFinder, Calabrio ONE is:
Slower to reach roi
More usable
Better at meeting requirements
Categories in common with CallFinder:
Contact Center Quality Assurance
Speech Analytics
Contact Center Workforce

CloudTalk
By CloudTalk
4.4/5
(1,758)
Product Description
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
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Reviewers say compared to CallFinder, CloudTalk is:
More usable
Better at meeting requirements
Categories in common with CallFinder:
Contact Center Quality Assurance
Speech Analytics
Contact Center Workforce

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(610)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Reviewers say compared to CallFinder, Five9 Intelligent Cloud Contact Center Platform is:
More usable
Better at meeting requirements
Categories in common with CallFinder:
Call Compliance
Contact Center Quality Assurance
Speech Analytics
Contact Center Workforce

Scorebuddy
By Scorebuddy
4.5/5
(806)
Product Description
Scorebuddy is a cloud-based quality assurance software that evaluates customer interactions across multiple channels, calls, emails, live chat, and social media.
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Reviewers say compared to CallFinder, Scorebuddy is:
More usable
Better at meeting requirements
Categories in common with CallFinder:
Contact Center Quality Assurance

Gryphon ONE
By Gryphon AI
4.2/5
(442)
Product Description
Revenue Growth – ​As organizations struggle to meet the imposing demands associated with compliant outreach, they find their contactable universe dwindling exponentially. One of the key contributors to this reduction is the over-suppression of reachable contacts. With over 25 years of experience, Gryphon fully understands the breadth of an organization’s contact compliance demands and has helped over 200 enterprise organizations mitigate risk while broadening their marketable reach. ​​Customer Experience – Gryphon's best-in-class AI solution delivers real-time intelligence to support business-specific objectives throughout every interaction. Gryphon engages in every customer interaction, providing actionable insights, real-time enablement, and valuable KPIs detailing the overall sentiment and success of every interaction, delivering a personalized experience, improved agent performance, and increased customer satisfaction and loyalty.​​Risk Mitigation – ​Gryphon has been a trusted advisor protecting enterprise companies from TCPA and other all-channel Do Not Contact violations through an automated, platform-based approach to contact compliance for nearly a quarter of a century. Our real-time platform accounts for all regulatory lists, constantly changing contact compliance data, and timebound restrictions while honoring Opt-Out requests and applying proprietary existing business relationship and consent data, with a comprehensive audit trail of those activities.
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Reviewers say compared to CallFinder, Gryphon ONE is:
Slower to reach roi
More usable
Better at meeting requirements
Categories in common with CallFinder:
Call Compliance
Contact Center Quality Assurance

JustCall
By Saas Labs
4.3/5
(2,382)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Reviewers say compared to CallFinder, JustCall is:
More usable
Better at meeting requirements
Categories in common with CallFinder:
Contact Center Quality Assurance
Speech Analytics
Contact Center Workforce