Product Avatar Image

ScorebuddyCX

Show rating breakdown
823 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2001
Profile Filters

All Products & Services

Profile Name

Star Rating

603
187
24
4
5

ScorebuddyCX Reviews

Review Filters
Profile Name
Star Rating
603
187
24
4
5
Verified User in Consumer Services
AC
Verified User in Consumer Services
07/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

Positive Feedback

That it's user-friendly, and once you know what you are looking for, it's easier to find. I enrolled myself for all the courses, and it's easy to access when needed.
JM
Jamie M.
07/22/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy-to-Use Interface with Game-Changing Calibration Prompts

The interface is easy to use and manage. Scores and uploaded interactions are easily accessible, and the prompts for calibration sessions have been a game changer.
Verified User in Medical Practice
UM
Verified User in Medical Practice
07/22/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easily Customizable Scorecards for Quality and Performance Reviews

The easily modified scorecard allows for quality and performance reviews across multiple departments and processes.

About

Contact

HQ Location:
Dublin

Social

What is ScorebuddyCX?

Developing products and solutions for 18 years, Scorebuddy offers a Software as a Service (SaaS) platform focused on customer service. An early adopter of the SaaS model, Scorebuddy started life as a developer and supplier of hosted IVR services. New products and innovative solutions emerged driven by customers needs to solve business problems.

Details

Year Founded
2001