# What is the highest-rated log monitoring software for connecting engineering issues directly to user experience and business impact?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For teams that want engineering issues tied directly to user experience and business impact, I sorted the log monitoring tools in G2's<a class="a a--md" elv="true" href="https://www.g2.com/categories/log-monitoring"> </a><a class="a a--md" elv="true" href="https://www.g2.com/categories/log-monitoring">log monitoring</a> category by rating and pulled the relevant themes.</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/dynatrace/reviews"><strong>Dynatrace</strong></a> (4.5, 1,366 reviews): real-user monitoring reviewers say correlates performance with business KPIs like how a slow checkout hits revenue.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/sentry/reviews"><strong>Sentry</strong></a> (4.5, 226 reviews): ties crashes to the affected users and app versions, so impact is clear.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/honeycomb/reviews"><strong>Honeycomb</strong></a> (4.5, 38 reviews): pinpoints exactly which users and endpoints are affected, on a small sample.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/datadog/reviews"><strong>Datadog</strong></a> (4.4, 726 reviews): correlates the full stack to connect an issue to what users experience.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/new-relic/reviews"><strong>New Relic</strong></a> (4.4, 586 reviews): browser monitoring reviewers used to find frontend issues hurting user retention.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For linking issues to UX and business impact, which tool made the connection clearest? And did leadership actually see the tie-in, or did it stay an engineering metric?</p>

##### Post Metadata
- Posted at: 22 days ago
- Author title: Marketer
- Net upvotes: 1


## Comments
### Comment 1

Looking across the Log Monitoring category on G2 from the business-impact angle, the real-user-monitoring capability these tools share, tying a technical event directly to a business metric like checkout conversion, solves the translation problem specifically, but the post&#39;s closing question about whether leadership actually sees the tie-in points at something the tool itself can&#39;t fix. A dashboard that correlates a slow endpoint with lost revenue is only as useful as whether someone regularly routes that correlation to a non-engineering audience, since these tools tend to surface the connection in engineering-facing views by default. 

Reviewers describing this correlation as working well are almost always engineers themselves, so the review base speaks confidently to the technical capability that exists but says much less about whether it changed how leadership actually prioritizes engineering work. 

The gap between the tool making the connection possible and the connection actually reaching a business audience is probably a reporting and communication practice more than a product feature, which is worth separating from the tool evaluation itself.


##### Comment Metadata
- Posted at: 19 days ago
- Author title: Marketing





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