--- title: Cachet Reviews meta\_title: 'Cachet Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Cachet works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 2 scale: '5' date\_modified: '2026-07-12' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Cachet Reviews & Product Details Cachet is a free, open source status page for your API, service or company. * * * Seller [Alt Three](https://www.g2.com/sellers/alt-three) Discussions [Cachet Community](https://www.g2.com/products/cachet/discuss) Show More ## Top-Rated Alternatives [ ![PagerDuty](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PagerDuty") PagerDuty 4.5/5(972) ](https://www.g2.com/products/pagerduty/reviews) [ ![Freshstatus by Freshworks](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshstatus by Freshworks") Freshstatus by Freshworks 4.5/5(370) ](https://www.g2.com/products/freshstatus-by-freshworks/reviews) [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ View All Alternatives ](https://www.g2.com/products/cachet/competitors/alternatives) ![Neeraja V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja V.") NV Neeraja V. Senior Developer Information Technology and Services Enterprise (\> 1000 emp.) 12/1/2023 "Cachet: Custom Status Page Creation is seamless for providing Real-Time updates to our Stakeholders" 4/5 What do you like best about Cachet? 1. Cachet platform enables us to create a centralized status page platform for providing operational & maintenence-related updates in our organization. 2. It supports sharing of automated notifications via its Subscriber Notification System (SNS) for various application components such as web-server, APIs and database services in our project. 3. Since Cachet is an open-source status page platform, it doesn't wrap ties under any specific vendor for proprietary solutions. We can choose our customizations & hosting options based on our customer requirements with ease. Review collected by and hosted on G2.com. What do you dislike about Cachet? 1. Customer support is a major concern since Cachet is powered by community-driven support for developments, updates and user contributions and not by Vendors. 2. Certain advanced features such as SLA management, advanced notification & alerting, extensive integration options with many third-party tools and easy implementation of workflow automation needs more improvements. 3. Cachet is suitable cost-effective status update solution for smaller projects with limited budget allocations. Review collected by and hosted on G2.com. What problems is Cachet solving and how is that benefiting you? 1. We opt for Cachet platform to build our custom status page & incident visibility without any costly licensing fees. 2. It provides the much needed transparency between various teams working cohesively on a customer procurement. 3. We share real-time updates on our services, incidents and maintenance activities with our stakeholders, ensuring that everyone are on the same page. 4. It also helps the end users to quickly create service request tickets and easily identify the progress from its unified dashboard, which shows real-time updates such as Open, Assigned, In-progress, Resolved. 5. We can also preserve incident history so that when similar issue arise, we can easily follow the same template for quick resolution of customer difficulties. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Maximilian H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maximilian H.") MH Maximilian H. Systems Administrator Mid-Market (51-1000 emp.) 5/3/2019 "It's a beautiful status page but so annoying to install" 3.5/5 What do you like best about Cachet? 1. The design is really nice and minimalistic. It basically looks just like the status page by Atlassian. 2. It's really easy to create new components, incidents and maintenance events. 3. You can customize the whole site with built-in tools. 4. The API metrics are cool! 5. Google 2FA is integration is a plus. 6. You can choose what webserver you want. 7. Well, it's free! Review collected by and hosted on G2.com. What do you dislike about Cachet? 1. The installation. I'm not a Linux admin and don't have a lot of experience with Linux. It took me a week to install Cachet and get it up and running properly. 2. The install / management documentation is bad. It's not really in depth at all. 3. Email integration doesn't always work / is not that easy to configure. 4. You can't edit email templates and the translation to other languages (German in our case) is just alright. Review collected by and hosted on G2.com. Recommendations to others considering Cachet: I've used the following guide to install it after a few failed attempts and it worked pretty well: https://www.howtoforge.com/how-to-install-cachet-status-page-system-on-ubuntu-1804-lts/ I've used both Apache and NGINX but installed it on NGINX in the end. Review collected by and hosted on G2.com. What problems is Cachet solving and how is that benefiting you? Every user would call us in case of an outage, we're able to communicate outages, incidents and planned maintenance with Cachet and minimze our calls that way. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ### There are not enough reviews of Cachet for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![PagerDuty Logo](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty Logo") PagerDuty 4.5 (972) PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules, establish escalation policies, create automated workflows, and alert the right people at the right time. ](https://www.g2.com/products/pagerduty/reviews "PagerDuty")[ 2 ![Freshstatus by Freshworks Logo](https://images.g2crowd.com/uploads/product/hd_favicon/55cbe0ff7785ed40592013858e05f74a/freshstatus-by-freshworks.svg "Freshstatus by Freshworks Logo") Freshstatus by Freshworks 4.5 (370) Branded public and Private status pages. Create and manage incidents with ease. Notify customers in real-time with email and Twitter integration. Scheduled maintenance and automations. Showcase reliability with historical uptime. ](https://www.g2.com/products/freshstatus-by-freshworks/reviews "Freshstatus by Freshworks")[ 3 ![Dynatrace Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace Logo") Dynatrace 4.5 (1,366) Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence. ](https://www.g2.com/products/dynatrace/reviews "Dynatrace")[ 4 ![Freshservice Logo](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice Logo") Freshservice 4.6 (1,354) Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery. ](https://www.g2.com/products/freshservice/reviews "Freshservice")[ 5 ![Jira Service Management Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management Logo") Jira Service Management 4.3 (989) Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors. ](https://www.g2.com/products/jira-service-management/reviews "Jira Service Management")[ 6 ![SolarWinds Observability Logo](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-worldwide-llc-solarwinds-observability.svg "SolarWinds Observability Logo") SolarWinds Observability 4.3 (865) SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance. ](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews "SolarWinds Observability")[ 7 ![xMatters Logo](https://images.g2crowd.com/uploads/product/hd_favicon/103f1ffdbe158913c7f6599b09784512/xmatters.svg "xMatters Logo") xMatters 4.5 (786) xMatters is an intelligent communications platform that connects insights from any system to the people that matter. ](https://www.g2.com/products/xmatters/reviews "xMatters")[ 8 ![Datadog Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog Logo") Datadog 4.4 (726) Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight. ](https://www.g2.com/products/datadog/reviews "Datadog")[ 9 ![New Relic Logo](https://images.g2crowd.com/uploads/product/hd_favicon/3aae34adbff79c515ebdb0c655632236/new-relic.svg "New Relic Logo") New Relic 4.4 (586) New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software. ](https://www.g2.com/products/new-relic/reviews "New Relic")[ 10 ![IBM Instana Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24bb2b0b5af8e7d875ea09d767bcb097/ibm-instana.jpg "IBM Instana Logo") IBM Instana 4.4 (479) Instana automatically discovers, maps, and monitors all services and infrastructure components across on-prem and cloud, providing AI-driven application context, issue remediation to enhance IT operations. Instana’s zero-configuration dashboards help reduce toil for SRE and DevOps teams, helping them spend more innovating than troubleshooting. Its automated playbooks seamlessly address common issues and precise ML-driven alerts help manage rapid change, thereby enhancing infrastructure availability. These capabilities in help in predicting and managing IT budgets to support increase in demand during peak cycles.​ ](https://www.g2.com/products/ibm-instana/reviews "IBM Instana") [Show More](#) ## Questions about Cachet? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Cachet ](https://www.g2.com/products/cachet/discussions/new) GU Guest User What is Cachet used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-cachet-used-for) [ View all Discussions ](https://www.g2.com/products/cachet/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/cachet/pricing) ## Work at Alt Three? Claim this profile to respond to reviews, update product info, and reach in-market buyers. [ Claim this profile ](https://www.g2.com/products/cachet/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2) ##### Categories on G2 [IT Alerting](https://www.g2.com/categories/it-alerting) ##### Explore More [What's the leading global payroll solution for businesses](https://www.g2.com/discussions/what-s-the-leading-global-payroll-solution-for-businesses)[Which public records management platforms are most reliable based on reviews from FOIA officers?](https://www.g2.com/discussions/which-public-records-management-platforms-are-most-reliable-based-on-reviews-from-foia-officers)[Best performance management system for service-based companies](https://www.g2.com/discussions/best-performance-management-system-for-service-based-companies-what-s-proving-valuable) [Which cloud kitchen management platforms are most reliable when handling peak dinner rush of 100-plus simultaneous orders without system slowdown?](https://www.g2.com/discussions/which-cloud-kitchen-management-platforms-are-most-reliable-when-handling-peak-dinner-rush-of-100-plus-simultaneous-orders-without-system-slowdown)[Which is the best app for hosting virtual events](https://www.g2.com/discussions/which-is-the-best-app-for-hosting-virtual-events)[Best influencer software for businesses in tech](https://www.g2.com/discussions/best-influencer-software-for-businesses-in-tech) [Show MoreShow Less](javascript:void(0);)