--- title: Building Engines Reviews meta_title: 'Building Engines Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 277 reviews by the users' company size, role or industry to find out how Building Engines works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 277 scale: '5' date_modified: '2026-08-04' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Building Engines Reviews **Vendor:** Jones Lang Lasalle, IP **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 277 ## About Building Engines Why is Building Engines ranked as a leader in commercial real estate (CRE) for property management software? Building Engines, a JLL company, improves net operating income and performance across the world’s most successful real estate portfolios. Customers increase building efficiency, deliver the best tenant experience, and reduce operating costs with Prism – the industry’s most innovative and powerful property management platform. Founded in 2000, Building Engines is committed to helping CRE companies solve long-standing operational problems with market-leading solutions for work order management, tenant experience, sustainability, risk mitigation, vendor management, and more. Put simply, it’s our mission to create exceptional experiences for everyone in every building. Today, more than 1,000 customers rely on Building Engines to manage critical operational needs across more than 4 billion square feet and 52,000 properties worldwide. Get started fast with a customized product demo today. ## Building Engines Pros & Cons **What users like:** - Users find Building Engines exceptionally **easy to use** , benefiting from its user-friendly interface and efficient work order tracking. (42 reviews) - Users appreciate the **user-friendly interface** of Building Engines, making management and tenant communication effortless. (27 reviews) - Users appreciate the **easy navigation** of Building Engines, enabling efficient management and seamless access from anywhere. (16 reviews) - Users value the **easy access to information** provided by Building Engines, streamlining their operations effectively. (16 reviews) - Users appreciate the **responsive customer support** of Building Engines, ensuring quick and effective solutions for their inquiries. (13 reviews) - Users appreciate the **efficiency** of Building Engines, benefiting from streamlined processes and centralized property management. (13 reviews) - Property Management (11 reviews) - Tenant Management (11 reviews) - Ease of Access (9 reviews) - Easy Setup (9 reviews) **What users dislike:** - Users find the **missing features** of Building Engines limiting, particularly noting the lack of video attachments and a better Tenant Landing page. (13 reviews) - Users find **navigation issues** with Building Engines, as accessing past work orders and features is cumbersome and inefficient. (5 reviews) - Users find **poor usability** in Building Engines, as navigating and locating actions is confusing and tedious. (5 reviews) - Users find the **slow performance** of Building Engines frustrating, occasionally needing a restart for better speed. (5 reviews) - Users face **communication issues** with Building Engines, leading to confusion and overwhelming email notifications. (4 reviews) - Poor Customer Support (4 reviews) - Setup Complexity (4 reviews) - Editing Restrictions (3 reviews) - Search Issues (3 reviews) - Users experience **slow loading** times that hinder their overall experience with Building Engines, leading to frustration. (3 reviews) ## Building Engines Reviews ### 1. Smooth transition to fill out and complete tickets. **Rating:** 4.5/5.0 stars **Reviewed by:** Sean H. | Building Lead Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2025 **What do you like best about Building Engines?** I like how it is easy to navagate and fill in and complete tickets. **What do you dislike about Building Engines?** I would like for the Pm or service call automatic disappear to be saved after completed. **What problems is Building Engines solving and how is that benefiting you?** I has a very good navagation and capability to teach other how to use . Also eas to transfer and track what hasbeen done. ### 2. A One-Stop Hub for Building Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Building Engines?** I appreciate being able to have a one stop place for building compliance. **What do you dislike about Building Engines?** I don't think that I have the full understanding of the product, but office hours help. **What problems is Building Engines solving and how is that benefiting you?** Building Engines assists me in being able to maintain organized building compliance. ### 3. Simplifies Complex Processes with Intuitive Q&A **Rating:** 5.0/5.0 stars **Reviewed by:** Raghavendra S. | Workplace Technical service assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Building Engines?** The development in Facility was too Complicated but it made simple by Question and answer what we do daily routine. **What do you dislike about Building Engines?** Need to change format once in Year, same question may summarize, so help employee to read different question and answer them or shuffle and try **What problems is Building Engines solving and how is that benefiting you?** Everything Beneficiary to us in facility, we cannot say one but all problems like PPM activity of 53 weeks and collection data greatly found. ### 4. Effective for Tenant Orders, Needs Smoother Navigation **Rating:** 4.0/5.0 stars **Reviewed by:** Jaime V. **Reviewed Date:** January 23, 2026 **What do you like best about Building Engines?** I find Building Engines to be a good way to have tenants put in work orders and track equipment. I like how it helps in tracking files on equipment, and it's really convenient to find past history on equipment all in one source. The initial setup was also easy. **What do you dislike about Building Engines?** Looking up past work orders or inspections is clunky and not intuitive. **What problems is Building Engines solving and how is that benefiting you?** I use Building Engines to let tenants submit work orders and track equipment easily. It helps me find equipment history in one place. ### 5. Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Luis T. | Data management, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Building Engines?** The connection between the modules and the different configurations you can have, as well as the user experience **What do you dislike about Building Engines?** Some function improvements are missing to make it more complete **What problems is Building Engines solving and how is that benefiting you?** There are some problems with the mobile application, such as the tenant profile not allowing the creation of visit records and also not being able to reserve resources. Some functions are missing as improvements, for example; being able to upload the operating budget and link it to purchase orders, create a purchase authorization rule, and configure blocking settings in resource reservation. These functions would greatly help to complement the platform. ### 6. It's convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Building Engines?** It's user friendly. A convenient way for tenants to request building services and an easy way for management to charge as needed and keep track of work done. The website is easy to navigate and it's aesthetically pleasing. Tenants have found it very easy to navigate, once they become familiar. Though certain features offer limited customization, the tenants understand and are pleased with the system overall. **What do you dislike about Building Engines?** I can't customize features for tenants individually the way they & I'd like to. It would be great to be able to customize the permissions & notifications for each tenant to their liking, without interfering with others using the same permission type, or notification. **What problems is Building Engines solving and how is that benefiting you?** It's easy for me to keep track of tenant requests and charge them accordingly. It also allows me to see what type of services are requested and how long it takes for the work to get done, which helps me decide how to prioritize the requests. Dispatching to the proper department is simple, allowing me to prioritize my own responsibilities. I can see the progress as the request is updated by the assignee, so I never have to reach out to anyone for follow up. The communications are clear and concise. The ease of use is optimal. ### 7. Drives Efficiency and Collaboration with High-Quality Results **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak K. | Club Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Building Engines?** Standardization and efficiency, Better Problem Solving, Scalability, Improved Collaboration, Higher Quality Output. **What do you dislike about Building Engines?** Time Consuming Setup, Limited Flexibility once built, Complexity for new users **What problems is Building Engines solving and how is that benefiting you?** Building Engines helps streamline the entire workflow for managing service requests, maintenance tasks, and facility-related issues. It centralizes all work orders, making it easier to track, assign, and follow up on tasks. This reduces delays, improves response time, and ensures nothing gets missed. It also provides better visibility into ongoing work, which helps with planning, reporting, and overall efficiency. As a result, it enhances team coordination and supports smoother daily operations. ### 8. Simplifies Maintenance Tasks but Notification Overload **Rating:** 3.5/5.0 stars **Reviewed by:** Michael D. **Reviewed Date:** December 11, 2025 **What do you like best about Building Engines?** I use Building Engines to delegate tasks for building maintenance, and it makes it clear what is highest priority. I find it simple to use, and the ability to add comments and photos is helpful. **What do you dislike about Building Engines?** I get a lot of emails. Sometimes the same email multiple times. I get as many as 15 emails a day. Sometimes I read them late and they are out of date already. **What problems is Building Engines solving and how is that benefiting you?** I use Building Engines to delegate building maintenance tasks, prioritizing what needs attention. It's simple to use, and adding comments and photos is helpful. ### 9. User-Friendly and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Don W. | Tenant Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Building Engines?** It is user friendly, easy to access, and I like the setup. **What do you dislike about Building Engines?** There is not anything I can think of that I do not like. **What problems is Building Engines solving and how is that benefiting you?** Maintenance issues, communication with tenants and vendors. ### 10. Good Engine! **Rating:** 5.0/5.0 stars **Reviewed by:** joe o. | Facility Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Building Engines?** All details asked for to complete job professionally. Has everything necessary on the platform to do your job. **What do you dislike about Building Engines?** Its all good, there seems to be nothing missing. **What problems is Building Engines solving and how is that benefiting you?** You don't miss anything in your job when your work is posted there. ### 11. Newly Certified Prism User Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Building Engines?** Building Engines platform is user friendly and easy to navigate. As Property Associate responsible for maintaining insurance compliance Building Engines platform gives an at a glance approach to stay on top of upcoming expiring policies. **What do you dislike about Building Engines?** I would like to be copied on automatic emails sent to tenants and vendors requesting updated certificate of insurance. **What problems is Building Engines solving and how is that benefiting you?** Building Engines tackles several critical challenges in property management through its comprehensive platform: Issue Management & Documentation Building Engines provides a structured system to document tenant issues from initial report through resolution, creating an auditable trail of all communications and actions. This visibility into recurring problems enables our team to identify patterns and address root causes rather than just symptoms, ultimately reducing maintenance costs and improving tenant satisfaction. Inspection & Preventive Maintenance The platform's automated scheduling capabilities ensure critical inspections (weekly, monthly, and yearly) are never missed through customizable reminders and workflows. This proactive approach helps us catch potential issues before they become costly emergencies and ensures regulatory compliance across all properties. Document Management Building Engines centralizes critical documentation including tenant and vendor insurance certificates, maintenance records, and compliance paperwork. This eliminates the chaos of searching through physical files or disconnected digital storage systems, reducing administrative time and minimizing compliance risks. Tenant Communication The platform streamlines tenant interactions by providing a single channel for work order submission, status updates, and resolution confirmation. This transparency builds trust while reducing the time our team spends on follow-up communications. Vendor Management Building Engines enables efficient coordination with service providers through automated work order assignments, performance tracking, and follow-up protocols. This accountability improves vendor responsiveness and work quality while simplifying payment processing. The centralization of these functions in one platform has transformed our operations by eliminating data silos, reducing administrative overhead, and providing actionable analytics that drive continuous improvement in our property management practices. ### 12. An unmatched experience for over 17 years! **Rating:** 5.0/5.0 stars **Reviewed by:** Salvatore D. | Director Of Property Management, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Building Engines?** The ability to quickly look up information at the property and portfolio level is second to none. After 15 years with BE, we are now on Prism, the next generation of BE, and are loving the updated interface. The ability to quickly drill down on work orders, a property's information, and now contracts, is a game-changer. **What do you dislike about Building Engines?** Prism could have a better Tenant Landing page. I miss the Building Connect feature from the classic version. **What problems is Building Engines solving and how is that benefiting you?** Our ability to track work orders and contracts. The benefit of me being able to look at the portfolio and drill down on issues is time saving and extremely beneficial. ### 13. All-in-One Platform That Simplifies Task Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Building Engines?** All in one place to access work orders, communication and files, insurance certificates, inspections, etc. Makes it an easy process when you can find and access your tasks to manage or complete. **What do you dislike about Building Engines?** Nothing so far that I dislike about this system. **What problems is Building Engines solving and how is that benefiting you?** Tasks that need to be completed get delegated quickly and efficiently. Files and communication gets documented so you can reference back to work completed., ### 14. CityCentre Mgmt. G2 Review **Rating:** 5.0/5.0 stars **Reviewed by:** Bailey E. | Assistant Property Manager, Commercial Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Building Engines?** I love that I can adjust the notification settings for individual or a group of buildings or members of mgmt. It allows you to notify specific people of work orders, status updates, comments, etc. Additionally, it allows the administrators to streamline many standard business practices within or integrated into 1 platform. Our team has Building Engines open 24/7, and until recently monitored it constantly to assign new work orders. I have since increased our efficiency by setting auto-assign policies for work orders based on the issue type, building, property site, and overall responsibility which has changed our game tremendously! It's also incredibly user friendly across the board, and their team provides training materials to assist with navigating the system and submitting work orders for tenants and team members. Their team is very supportive and engaging with their customers, providing system notifications and opportunities to strengthen skills associated with the system. The system also integrates easily with other systems, such as COI Compliance Tracking through MyCOI, and batch billing in AP systems. Implementing the work order system was smooth and organized, with the ability to import data from existing files, etc. **What do you dislike about Building Engines?** It's difficuly to pinpoint a specific attribute I don't like about Building Engines. The only thing I think can be approved upon is the ability to disable a company in the system regardless of the completion status of assosicated work orders. **What problems is Building Engines solving and how is that benefiting you?** It can be hard to manage communication & keep track when it occurs across multiple platforms such as email, phone, text message, in person, etc. Building Engines has created a platform that allows tenants to communicate a variety of things through work order submission, which tracks the progress of the issue from start to finish, provides updates directly to the tenant who issued the work order + team in charge of the property, and helps with tenant communication overload when it comes to reporting things to our team. ### 15. Customer Service at its finest **Rating:** 4.0/5.0 stars **Reviewed by:** Christina T. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Building Engines?** The customer support is outstanding! they are always quick to respond when I have a question and kind when I've overlooked something simple **What do you dislike about Building Engines?** the fact that you can't reserve more than one day at a time in the resource reservations **What problems is Building Engines solving and how is that benefiting you?** Contacts all members of our team simultaneously to shorten wait time of service for my tenants. ### 16. Centralized Storage Made Easy, But Needs More Capacity **Rating:** 4.5/5.0 stars **Reviewed by:** Nicole A. | Property Associate, Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Building Engines?** Most tasks, files and information able to be stored in one spot. **What do you dislike about Building Engines?** Would like to be able to have more tasks, files and information stored so it can be more of a one stop platform. Able to make mass changes to current properties under my portfolio. **What problems is Building Engines solving and how is that benefiting you?** Not any currently, but did help to align files and per property. ### 17. Prism Has Streamlined Our Entire Operations & Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon P. | Area Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Building Engines?** We use Prism across several of our properties — 600 Congress, Foundry I & II, and Procore Tower — and it’s made a noticeable difference in how smoothly we handle daily operations. From submitting and tracking work orders to communicating with tenants, it really helps us stay organized and efficient. One of the things I appreciate most is how intuitive the interface is. Whether I’m assigning a task to our team or checking in on an open issue, it only takes a few clicks. We’ve also had a lot fewer miscommunications with tenants since using Prism because everything’s documented and easy to reference later. It’s also great being able to access it from anywhere — whether I’m onsite or at another location, I can jump in and get what I need done quickly. Overall, Prism has helped our team stay on top of things across multiple properties without letting anything fall through the cracks. **What do you dislike about Building Engines?** I can't think of anything, honestly. I also haven't encountered any issues where I've had to reach out to support. **What problems is Building Engines solving and how is that benefiting you?** Building Engines is solving a few key problems for us — and it's made a big impact. The biggest one is communication. Before using Prism, keeping tenants informed and closing the loop on work orders across multiple properties like 600 Congress and Foundry I & II was time-consuming and inconsistent. Now, everything is centralized — tenants submit requests directly through the platform, we can track responses and updates in real time, and there’s a clear paper trail for everything. That alone has improved tenant satisfaction and reduced back-and-forth. It’s also helping us manage teams and vendors more efficiently. Tasks don’t get lost in texts or emails anymore — everyone sees what needs to be done, by when, and who’s responsible. ### 18. Simplifies Work Order Management, Despite Sluggishness **Rating:** 5.0/5.0 stars **Reviewed by:** Derrek S. **Reviewed Date:** December 16, 2025 **What do you like best about Building Engines?** I like the mobile app that allows me to manage work orders on the go. The initial setup was simple. **What do you dislike about Building Engines?** I've noticed the platform can be sluggish during peak usage times. **What problems is Building Engines solving and how is that benefiting you?** Building Engines solves work order management issues, preventive maintenance chaos, vendor coordination headaches, equipment tracking problems, and reporting burdens, all while allowing me to manage work orders on the go with its mobile app. ### 19. Very Efficient for our property management infrastructure **Rating:** 5.0/5.0 stars **Reviewed by:** Ebony S. | Tenant Ambassador, Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Building Engines?** Building Engines has transformed how we manage our commercial property operations. The platform seamlessly integrates all aspects of property management into one intuitive system, saving our team countless hours each week. I love how user friendly it is! Very simple to navigate. **What do you dislike about Building Engines?** In the Resource Reservation area, I wish we could reserve a conference room for multiple days at a time. If you need to reserve a room for a week, you'd have to do multiple reservations. It would save time to be able to add the multiple dates. **What problems is Building Engines solving and how is that benefiting you?** Building Engines solve our work orders, tenant documentation, conference room reservations and visitors checking in with security with an ease. ### 20. Building Engines is a decent, user friendly platform for facilities engineers. **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher M. | Facility Safety Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Building Engines?** The Building Engines dashboard provides a user friendly way for engineers to keep track of tasks that are assigned to them as well as new requests that may come in throughout the day. **What do you dislike about Building Engines?** Everyday engineers having access to all sites instead of only their own tends to lead to issues with a couple wrong clicks of a button or two. **What problems is Building Engines solving and how is that benefiting you?** There is an issue where a single user has the ability to change the status of over 5,000 PM's or WO's with an accidental click or two of a button. I was told that this is in the works to be fixed. ### 21. Easy to Use App That Just Works! **Rating:** 4.0/5.0 stars **Reviewed by:** William S. | Union Chief Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Building Engines?** Ease of use when using the app. Simple and very useful. The pop reminders are a plus **What do you dislike about Building Engines?** Unable to convert inspection into PM tasks. Would like to be able to trend reading that are populated in Work orders. Temperatures, pressures, set points. **What problems is Building Engines solving and how is that benefiting you?** Documentation, Documentation, Documentation! ### 22. Easy to use and manage! **Rating:** 5.0/5.0 stars **Reviewed by:** Sher W. | Senior Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Building Engines?** I like that the platform can help manage my marketing for the property. Such as palm trees need to be changed (color-wise) monthly, and I can put in the entire years worth of tasks into Prism so I don't forget or easily assign it to the right person.I appreciate that the platform helps me manage the property's marketing. For example, palm trees need to be changed in color monthly, and I can input an entire year's worth of tasks into Prism. This way, I won't forget any responsibilities and can easily assign them to the appropriate person. **What do you dislike about Building Engines?** I struggle with finding my work order sometimes due to the number of work orders. I would like to sort by ones I have entered into the system. **What problems is Building Engines solving and how is that benefiting you?** Managing marketing events and campaigns as well as assigning responsibilities to others. ### 23. very easy to use and very responsive **Rating:** 5.0/5.0 stars **Reviewed by:** jesse r. | project manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Building Engines?** I really appreciate how straightforward it is to use, and I also like that there aren't an overwhelming number of gadgets to click on. **What do you dislike about Building Engines?** no down sides for me very straight forward to use. **What problems is Building Engines solving and how is that benefiting you?** work orders are easy to read and look up ### 24. User-Friendly Interface with Effortless Search Filters **Rating:** 5.0/5.0 stars **Reviewed by:** Harry T. | Maintenance enginneer, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2025 **What do you like best about Building Engines?** It is very user friendly and easy to filter your searches when trying to find information. Makes your daily tasks very simple. **What do you dislike about Building Engines?** I would like more of a warning for tickets expiring for example if the priority is urgent. **What problems is Building Engines solving and how is that benefiting you?** This solves any planning issues of planned preventative maintenance as all the tasks are displayed with a target date to keep you on track. ### 25. It is a powerful tool, very complete **Rating:** 4.5/5.0 stars **Reviewed by:** Gerardo René L. | Site Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Building Engines?** The organization of the reports, the clarity with which you can supervise the different activities. **What do you dislike about Building Engines?** Maybe having so many possibilities can be confusing at times, but I understand that some types of buildings require more specific details. **What problems is Building Engines solving and how is that benefiting you?** I can solve the scheduling tasks with tenants and vendors. Once all the data is entered, the next steps are easier. Also, creating work orders is smooth between the request and the final response when the task is completed. ### 26. Prism Building Engines Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Building Engines?** Managing building and tenant information. Keeping track of work orders. **What do you dislike about Building Engines?** The older version that we used worked very well for my needs. **What problems is Building Engines solving and how is that benefiting you?** With this software, you have a lot of information in one place. ### 27. Equipment Module Shines **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Building Engines?** Equipment module is very useful and powerful. **What do you dislike about Building Engines?** Inspections and meter readings are not properly functional in my opinion. **What problems is Building Engines solving and how is that benefiting you?** It provides much better transparency and document management. ### 28. Comprehensive, easy to use platform for all building requests and needs. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Building Engines?** It is very easy to submit requests and work order tickets, and you can leave comments on the thread to communicate with the necessary building staff. I have had issues importing visitors before and the customer support is very quick and responsive. I use this app every day, as we are a busy office, and it has never given issue. **What do you dislike about Building Engines?** There are times where the page does not fully load when I go to open the browser, and I have to close the window and try again. I have also faced issues importing visitors, but that has always been user error, and customer support has assisted me each time. **What problems is Building Engines solving and how is that benefiting you?** We work in a large office building, and have had leaks, water damage, bugs, and other issues arise. We use Building Engines to notify the building and receive help. We also have lots of guests coming to our floor, and use this platform to notify the lobby security of all guests we are expecting. ### 29. The system is very easy to navigate and helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Angelina A. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Building Engines?** I like that we are able to print the reports for each property. It makes if easier to see what needs to be done. **What do you dislike about Building Engines?** Not being able to remove vendors that we do not use anymore. **What problems is Building Engines solving and how is that benefiting you?** The COI process looks like they are making it easier. ### 30. Dependable Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mradul D. | Workplace Delivery Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Building Engines?** 1. Building Engines tool has variety of Use Cases. Best one would be Inspections, tracking and completing task on time is possible due to Building Engines. **What do you dislike about Building Engines?** Interface is very basic. Needs improvement in UI/UX design **What problems is Building Engines solving and how is that benefiting you?** Work Order & Inspections on Building Engines is helping us a lot. ### 31. This software is great at simplifying tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Eileen D. | Property Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Building Engines?** The most helpful thing about Building Engines is the reporting. The system is able to capture and organize information atuomatically which benefits our departments for billing and audits. I enjoy how easy the software is to use. The tranisition for the tenants on Prism was seemless and we have received great feedback on the change. Our tenants and security department use Prism daily and any issues for users has been successfully troubleshooted by the support team. The support has been such an amazing tool for myself and the tenants. **What do you dislike about Building Engines?** The downside to building engines is that there are still some customizations that I would like to see particularly on the billing side. I would like to be able to pick all information that is displayed on invoices. PM setups i find very intimidating. Our property still has not completed PM setup and i wish it had a more user friendly template to start the process. **What problems is Building Engines solving and how is that benefiting you?** Mass Communication was an issue that Building engines was able to solve instantly. The communications board has been a great tool for Amenity Advertisement, Realtor showing notifications, & Building Protocol posts. Being able to pick the audience is great and this year the communications has been a great help with notifying users. ### 32. Great product for property management **Rating:** 5.0/5.0 stars **Reviewed by:** Michari L. | Assistant General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Building Engines?** I appreciate PRISM's capability to help the management team monitor certificate of insurance and contract expirations. The inspection feature is also valuable, allowing us to assign and easily track specific tasks for our team members. **What do you dislike about Building Engines?** Setting up group profiles presents some challenges due to the time required to analyze each group, establish work order routing, and configure notification settings. Our team has struggled with receiving an overwhelming number of work order notifications generated by comments. Identifying the proper adjustment for this issue requires considerable investigation. **What problems is Building Engines solving and how is that benefiting you?** n/a ### 33. Really Great Software **Rating:** 5.0/5.0 stars **Reviewed by:** Emily W. | Industrial Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Building Engines?** Easy to use and great for quickly getting information. **What do you dislike about Building Engines?** None at this time, it works for what I need. **What problems is Building Engines solving and how is that benefiting you?** Keeping track of property inspections and saving files all in one place. ### 34. Good application **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Building Engines?** Layout is simply and clear to use. Even if you face any issue, Prism support team is very quick on response and solve the problem. **What do you dislike about Building Engines?** The recent update on resource reservations. It's more complicated to edit a booking. **What problems is Building Engines solving and how is that benefiting you?** work order and booking management ### 35. I love how easy and user friendly Prism is **Rating:** 5.0/5.0 stars **Reviewed by:** Adnan G. | Building Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Building Engines?** I love the organization and format of the program. everything is so easy to edit and add **What do you dislike about Building Engines?** maybe being able to fully delete a item or PM would be nice **What problems is Building Engines solving and how is that benefiting you?** solving my PM agenda. its helping me have all of our PMs & Inspection in order ### 36. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Holly P. | Tenant Services Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Building Engines?** Building Engines is very user-friendly. I like the simplicity of the website, while it still offers some back-end programming options to customize your experience. There are a lot of user-guides, and support replies quickly to any questions/concerns. **What do you dislike about Building Engines?** There are a few minor programming functions that could make the system even better. For example, a notification to Property Management when a tenant uploads a COI. Without this notification, managers need to constantly check each tenant for uploads. With the other notifications on the site, it seems like that could be an easy thing to add. **What problems is Building Engines solving and how is that benefiting you?** Tenant's enter maintenance requests, and the appropriate parties are notified immediately. Both tenants and the management team are able to update comments/view status. It's very helpful that way. ### 37. Prism is a very user friendly app. Improving at every update. **Rating:** 5.0/5.0 stars **Reviewed by:** Paul N. | Assistant Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Building Engines?** I particularly like exporting reports for review. Keying on words used in descriptions. Helps with the filtering. **What do you dislike about Building Engines?** I would like Prism to be more than a work order system. Possibly house branch data for review. **What problems is Building Engines solving and how is that benefiting you?** Prism is able to push out quarterly and yearly preventive work order. This greatly improves efficiently. ### 38. Easy to navigate as Management, even easier for tenants **Rating:** 4.5/5.0 stars **Reviewed by:** Dominique G. | Senior Property Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Building Engines?** It is a great bridge between management, engineers, vendors, and tenants. The Work Order's system is spot on. **What do you dislike about Building Engines?** I dislike how complicated it is the change a permission for users. I also dislike certain aspects of the COI's, like not being able to delete a insurance requirement even if its listed twice. **What problems is Building Engines solving and how is that benefiting you?** Work orders make is super easy for tenants to instantly get the attention of management in order for us to send out janitorial or engineering. I also like how i can use it so store COIs. ### 39. Business as usual **Rating:** 4.5/5.0 stars **Reviewed by:** Lorenzo J. | Chief Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Building Engines?** Keep up with work tickets and PMs they have good notifications **What do you dislike about Building Engines?** at this time i have noting that i dislike about Prism **What problems is Building Engines solving and how is that benefiting you?** Contractor enter and exit building and there work being done ### 40. PRISM automates quality and control in the operation of Property Manager at JLL **Rating:** 5.0/5.0 stars **Reviewed by:** Victor Gabriel G. | Subdirector de operaciones, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Building Engines?** You have real-time visibility of operations, and the information data helps you make beneficial decisions for the business. **What do you dislike about Building Engines?** That the module for tenant and resident billing has not yet been developed, nor the accounts payable module for suppliers and services. **What problems is Building Engines solving and how is that benefiting you?** The development of additional modules. We are making a work plan with the PRISM group. ### 41. Has all the tools I've been missing for years **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher P. | Corporate Real Estate Professional, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Building Engines?** Building Engines is extremely helpful because it provides a unified framework that streamlines various needs and integrates management tasks across various applications to one system. **What do you dislike about Building Engines?** What I dislike most about Building Engines is the details. You have to not rush tasks and make sure you are paying attention to those details. **What problems is Building Engines solving and how is that benefiting you?** Building Engines is solving the tracking and centralizing tenant compliance for critical systems that have always been spreadsheet based. ### 42. Prism Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Funto A. | Property Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Building Engines?** I like the work order system, it helps me put in all documents for one work order in one place. It also helps with accruals when I have open work orders which reminds me to reach out to the vendor for invoices, reports, or other communications. **What do you dislike about Building Engines?** We can't remove certain tenant COIs or files by ourselves, we have to reach out to the Prism admin to do so. It would be helpful if I could delete vendor or tenant COIs that we no longer need ourselves. **What problems is Building Engines solving and how is that benefiting you?** Tracking work orders and files ### 43. User-Friendly on Desktop, Challenging on Mobile **Rating:** 5.0/5.0 stars **Reviewed by:** parth P. | FM, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Building Engines?** User friendly. Easy to work upon. User friendly. Easy to work upon. **What do you dislike about Building Engines?** difficulty using on mobile phone. Difficulty using on mobile phone. **What problems is Building Engines solving and how is that benefiting you?** All new features. ### 44. Powerful Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Katria W. | Security Site Supervisor, Security and Investigations, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Building Engines?** My experience with Building Engines has been nothing but great for the 4 years I been using this excellence tool. This tool have taught and help me do great in my job as a professional security supervisor. **What do you dislike about Building Engines?** At this point, I have nothing bad to say about Building Engines. **What problems is Building Engines solving and how is that benefiting you?** Making this tool easy to use and I am benefiting from Building Engines to make my job much easy and less stressful. Thank you! ### 45. excellent software for Commercial real estate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2025 **What do you like best about Building Engines?** Helps extend asset life and reduce downtime. strong reporting tools **What do you dislike about Building Engines?** Overall satisfied with the product. the software can be enhanced for more user friendly to users. **What problems is Building Engines solving and how is that benefiting you?** Automates maintenance requests and tracking. the greatest benefit is it Offers insights into operational performance. ### 46. User friendly and great product **Rating:** 5.0/5.0 stars **Reviewed by:** Jamaal J. | Assistant Director of Security, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Building Engines?** How easy it is for anyone to use. Plus the platform design **What do you dislike about Building Engines?** More features could be added. Some times i think has too many tabs. **What problems is Building Engines solving and how is that benefiting you?** Helps make workorders easy to handle and distribute. ### 47. Everything all in one place **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Building Engines?** Prism has been a welcome update to the Building Engines system. It's intuitive and user friendly, making training a breeze for new users. Everything we access on a day to day basis from work orders to amenities schedules is all in one place. The auto-assign feature is great because it allows for ease of work order input without having to determine who to send a work order to, which is helpful for shifts that don't have frequent contact with the rest of the building staff. Prism is an integral part of our daily operations and essential for communication across the building team. **What do you dislike about Building Engines?** Filtering work orders can be tricky. It would be helpful if it were easier to limit results by assignee with multiple completion statuses so that it would omit 'closed' items. If there is a way to do this I haven't been able to figure it out. **What problems is Building Engines solving and how is that benefiting you?** Ease of communication across shifts, access management for tenants and vendors, ease of workload assignment ### 48. Nice... ALL I NEED IN ONE APP **Rating:** 4.5/5.0 stars **Reviewed by:** john s. | customer service, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Building Engines?** it allows me to use same app for work orders and cert of insurance **What do you dislike about Building Engines?** customer support. hard to contact if there is an issue **What problems is Building Engines solving and how is that benefiting you?** customer support ### 49. A must have **Rating:** 4.5/5.0 stars **Reviewed by:** Bill B. | Operations Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Building Engines?** Easy to use as well as easy to implement. The customer service to top tier and professional with great support. Too many features to list. You'll love it. **What do you dislike about Building Engines?** I have yet to find any downsides or dislikes. **What problems is Building Engines solving and how is that benefiting you?** Keeps you honest ### 50. Camp of the Woods Conference Center **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Building Engines?** Performance reports. Tracking of History Connecting related WOs that are done after one WO has been completed & finding other issues **What do you dislike about Building Engines?** Inventory is not the same as BE were it kept inventory updated as you use materials fro WOs or PM WOs **What problems is Building Engines solving and how is that benefiting you?** Tracking of WO/Inspections/PM ## Building Engines Discussions - [How has Building Engines improved your property management, and what features do you rely on most?](https://www.g2.com/discussions/how-has-building-engines-improved-your-property-management-and-what-features-do-you-rely-on-most) - [What is Building Engines used for?](https://www.g2.com/discussions/what-is-building-engines-used-for) - [How are you using Building Engines for work order tracking and OCP inspections?](https://www.g2.com/discussions/how-are-you-using-building-engines-for-work-order-tracking-and-ocp-inspections) - 1 upvote - [View Building Engines pricing details and edition comparison](https://www.g2.com/products/building-engines/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+10%3A51%3A04+-0500&secure%5Bsession_id%5D=9313d9e2-1d74-40f9-9ddf-63af6ec9c834&secure%5Btoken%5D=11ed03f84c1818ae80b8dd75c5b9dfabf3c3978e5aa0c996a60bf8178e1081e3&format=llm_user) ## Building Engines Integrations - [Cm3 Contractor Management & Prequalification](https://www.g2.com/products/cm3-contractor-management-prequalification/reviews) - [HqO](https://www.g2.com/products/hqo/reviews) - [Prism](https://www.g2.com/products/pixis-prism/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) ## Building Engines Features **Leasing** - Vacancy Advertising - Document Management - Occupancy Management - Housekeeping Management - Contact Management - Complaint Management **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations - Residential Properties **Accounting** - Property Accounting - Company Financials - Certificates of Insurance (COI) - Dashboards - Overdue Payments - Commercial Properties - Activity Dashboard - Electronic Payments **Operations** - Tenant Portal - Amenity Management - Maintenance Management - Listing Syndication - Work Order Management - Communication Management - Vendor Management - Marketing Management - Service Request Management - Reservations Management - Listing Management - Third-Party Integrations - Task Management - Tax Management - Financial Management - Channel Management - Owner Portal - Calendar Management - Contract/License Management - Vacancy Management - Faculty/Staff Management - Workflow Management - Inspection Management - Lead Management - Insurance Management - Background Screening - Website Management **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Budget Tracking - Property Database - Alerts/Notifications - Transaction History - Late Fee Calculation - Credit Check - Expense Tracking - Billing & Invoicing - AI Copilot - API - Payment Processing - Document Storage - Maintenance Scheduling - Reminders - Reporting & Statistics - Data Import/Export - Generative AI - Digital Signature - Rent Tracking - Web-based Deployment - Rent Collection - Lease Tracking - Customizable Branding - Transaction Monitoring - For Real Estate - Financial Reporting - For Property Managers - Tenant Tracking - Credit Card Processing - Dynamic Pricing - For Hospitality Industry - Violation Tracking - For Residential - Search/Filter - Guest Tracking - Multi-Location - Mobile App - Electronic Signature - Utility Billing - Role-Based Permissions - Activity Tracking - Virtual Tour - Discussions/Forums - File Sharing - Drag & Drop - Recurring/Subscription Billing - For Commercial Real Estate - Client/Property Matching ## Top Building Engines Alternatives - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - 3.9/5.0 (234 reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews) - [Buildium](https://www.g2.com/products/buildium/reviews) - 4.4/5.0 (270 reviews)