--- title: Building Engines Reviews meta_title: 'Building Engines Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 277 reviews by the users' company size, role or industry to find out how Building Engines works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 277 scale: '5' date_modified: '2026-08-07' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Building Engines Reviews **Vendor:** Jones Lang Lasalle, IP **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 277 ## About Building Engines Why is Building Engines ranked as a leader in commercial real estate (CRE) for property management software? Building Engines, a JLL company, improves net operating income and performance across the world’s most successful real estate portfolios. Customers increase building efficiency, deliver the best tenant experience, and reduce operating costs with Prism – the industry’s most innovative and powerful property management platform. Founded in 2000, Building Engines is committed to helping CRE companies solve long-standing operational problems with market-leading solutions for work order management, tenant experience, sustainability, risk mitigation, vendor management, and more. Put simply, it’s our mission to create exceptional experiences for everyone in every building. Today, more than 1,000 customers rely on Building Engines to manage critical operational needs across more than 4 billion square feet and 52,000 properties worldwide. Get started fast with a customized product demo today. ## Building Engines Pros & Cons **What users like:** - Users find Building Engines exceptionally **easy to use** , benefiting from its user-friendly interface and efficient work order tracking. (42 reviews) - Users appreciate the **user-friendly interface** of Building Engines, making management and tenant communication effortless. (27 reviews) - Users appreciate the **easy navigation** of Building Engines, enabling efficient management and seamless access from anywhere. (16 reviews) - Users value the **easy access to information** provided by Building Engines, streamlining their operations effectively. (16 reviews) - Users appreciate the **responsive customer support** of Building Engines, ensuring quick and effective solutions for their inquiries. (13 reviews) - Users appreciate the **efficiency** of Building Engines, benefiting from streamlined processes and centralized property management. (13 reviews) - Property Management (11 reviews) - Tenant Management (11 reviews) - Ease of Access (9 reviews) - Easy Setup (9 reviews) **What users dislike:** - Users find the **missing features** of Building Engines limiting, particularly noting the lack of video attachments and a better Tenant Landing page. (13 reviews) - Users find **navigation issues** with Building Engines, as accessing past work orders and features is cumbersome and inefficient. (5 reviews) - Users find **poor usability** in Building Engines, as navigating and locating actions is confusing and tedious. (5 reviews) - Users find the **slow performance** of Building Engines frustrating, occasionally needing a restart for better speed. (5 reviews) - Users face **communication issues** with Building Engines, leading to confusion and overwhelming email notifications. (4 reviews) - Poor Customer Support (4 reviews) - Setup Complexity (4 reviews) - Editing Restrictions (3 reviews) - Search Issues (3 reviews) - Users experience **slow loading** times that hinder their overall experience with Building Engines, leading to frustration. (3 reviews) ## Building Engines Reviews ### 1. Prism is a great program for our needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan M. | Operating Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Building Engines?** Being able to build equipment and schedules specific to our building really helps dial in our maintenance program **What do you dislike about Building Engines?** The only thing that needs some work is the notification section. If the work order is not assigned to me I do not recieve a notification **What problems is Building Engines solving and how is that benefiting you?** We are able to streamline the needs of our tenents and help work orders get done in a timely manner ### 2. My Secret Weapon **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Building Engines?** I used Building Engines daily. The user interface looks nice and is organized. The dashboard is easy to navigate and see the most important items all in one place. The implementation team was wonderful to work with. **What do you dislike about Building Engines?** I can't think of anything I don't like about BE. **What problems is Building Engines solving and how is that benefiting you?** Work orders, PMs, inspections, certificates, etc. ### 3. Building Engines is very user friendly and organized. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Building Engines?** I like tha I can go back and look at history if needed. **What do you dislike about Building Engines?** Cannot use the same emaile twice. Some tenants like to have 2 emails in there for themselves. **What problems is Building Engines solving and how is that benefiting you?** Makes it easier for the tenant to get a quicker response. ### 4. Great for keeping maintenance work organized and on track **Rating:** 5.0/5.0 stars **Reviewed by:** John T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Building Engines?** Ease of use and implementation was great for our organization. Customer support has been great with any issues we have had. Our staff uses the app daily and found it very easy to transition from our old work order system. The app is very user-friendly and is packed full of features. Onboarding was a breeze, making the integration flawless. **What do you dislike about Building Engines?** Really don't have anything bad to say about the system. Building Engines staff are open to feedback and work at implementing the feedback given to make the system easier to use in the future. **What problems is Building Engines solving and how is that benefiting you?** Timely response to issues that are reported and discovered throughout the day. Reocurring inspections and tasks that occur on a monthly basis. Helping to track insurance information from contractors, etc. ### 5. Easy use, fast reporting, easy integration **Rating:** 3.5/5.0 stars **Reviewed by:** Lydia A. | Resource Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Building Engines?** Building Engines is very easy to use, our field workers love how self explanatory the app can be when closing out and completing work orders. We've used BE for years, dont think we would even consider another platform. Our tenants have exclaimed the same opinion, they find the tenant app easy to use. **What do you dislike about Building Engines?** Customer service takes a while to complete requests but they respond pretty quickly. **What problems is Building Engines solving and how is that benefiting you?** Building Engines in solving better time management for our team. Keeping our field workers accountable in closing our work requests in a timely manner. ### 6. Building Engines is great for Management Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Building Engines?** Instant communication with Tenants regarding work order requests, etc. **What do you dislike about Building Engines?** Only issue I had with Building Engines was the monthly batch reporting being uploaded into MRI. However, that issue was recently fixed. **What problems is Building Engines solving and how is that benefiting you?** Building Engines keeps Management informed and gives Tenants direct access to create work orders for building issues or reserving amenity spaces, etc. ### 7. Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Kelli T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about Building Engines?** The website is easy to use with the built in menus and selection options. We can communicate with the building management team about our members' needs in a timely manner. We can also see the feedback after the work is completed. **What do you dislike about Building Engines?** Nothing comes to mind. We only use it to report issues our members are experiencing that need to be addressed by someone outside of our organization. **What problems is Building Engines solving and how is that benefiting you?** We report issues with the building infrastructure - AC or heat, plumbing issues, elevators, etc. It is a great way to submit these issues and have them addressed without having to know the exact person or department that needs to be involved. ### 8. Great Potential **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Building Engines?** User interface is easy to understand. Most of the acions are intuitive from the perspective of creating and navigating work orders. **What do you dislike about Building Engines?** It is limited in creating specialized reports and cutom actions. **What problems is Building Engines solving and how is that benefiting you?** We are using B.E. to manage our day to day reactive work orders, contracted work orders and PM schedules. The system is easy for both our building engineers and our client staff to navigate. ### 9. Revolutionizing Property Management with Innovative Building Engines Solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2024 **What do you like best about Building Engines?** The most helpful aspects of Building Engines include comprehensive facility management such as helping to streamline maintenance requests, work orders and inspections, and ensuring timely and efficient facilty operations. Building Engines also helps to facilitate clear and effective communication between property managers, tenants, and vendors, improving response times and satisfaction, as well as offers robust analytics and reporting tools that provide actionable insights for optimizing building performance and identifying areas for improvement. **What do you dislike about Building Engines?** While Building Engines is generally well-regarded, some users have noted a few aread that can be less helpful. These include Complexity for new users, integrations challenges, user interface issues, and occasional performance and reliability issues. **What problems is Building Engines solving and how is that benefiting you?** Building Engines helps address several critical business problems in property management including inefficeint maintenance management, poor communication, data management and insights, performance monitoring, asset management and operational inefficiencies. By solving these key business problems, Building Engines provides the following benefits to our company: Increased efficiency, enhanced tenant satisfaction, better data-driven decisions, costs savings, improved asset management, scalability and flexibility, proactive maintenance, enhanced collaboration, and sustainability initiatives. ### 10. Lovin It. **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie G. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Building Engines?** The most helpful thing about Building Engines is that I can put in a help ticket about pretty much anything going on in or around the Building and it'll get taken care of within the day. I also get an email notification when it's been done. **What do you dislike about Building Engines?** The down side about using Building Engines is that when you put in a ticket, say, about your sink in the office dripping for a while... and they're working on it, but it takes them forever, you see when the ticket is Idle and it can make you feel as though they're forgetting about you. **What problems is Building Engines solving and how is that benefiting you?** They're solving all of my small insignificant problems that I would normally have to go down to an office to handle. It's benefiting me because I do not have to leave my office. ### 11. Facilities experience with Prism **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Building Engines?** Building Engines is very user friendly, and easy to manueaver and implementation through. **What do you dislike about Building Engines?** It Lags sometimes, which delays me from accessing work orders and submiting certificates of liabilities. **What problems is Building Engines solving and how is that benefiting you?** program that consolidates all property manangement work orders and COL input. ### 12. From inception to the end, we had full support with implementing this system at the property. **Rating:** 5.0/5.0 stars **Reviewed by:** Karla B. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Building Engines?** I like the Functionality and it is user friendly. **What do you dislike about Building Engines?** Having to learn a new system after I used one for so long! It is easy to manage once you become familiar with it. **What problems is Building Engines solving and how is that benefiting you?** COI tracking ### 13. Building Engines **Rating:** 5.0/5.0 stars **Reviewed by:** Beverly G. | Sr. Property Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Building Engines?** I love how easy it is for both me and the tenants to navigate through. Very little learning curve **What do you dislike about Building Engines?** Not a thing! I love everything about it. **What problems is Building Engines solving and how is that benefiting you?** Usually just resending a welcome email. ### 14. Speedy Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Building Engines?** The system was simple to navigate and use. The service was done promptly. **What do you dislike about Building Engines?** Lack of "other" option that may not match my request. **What problems is Building Engines solving and how is that benefiting you?** I needed to provide individuals with building access. The engine assisted me within a day. ### 15. Building Engines is very helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Charlie R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Building Engines?** I appreciate the ease of use and the ability to communicate with tenants and staff to make sure we run the buildings in the most efficient way for any user. **What do you dislike about Building Engines?** The only issue we have had is with recurring work orders that are not preventative maintenance, the schedule can be a bit hard to work with and has caused minimal confusion in the past. **What problems is Building Engines solving and how is that benefiting you?** Building Engines is helping with ensuring tenant and staff communication is clear and making sure any work order/issue is solved in the most efficient way. ### 16. Tenant Coordinator **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Building Engines?** Easy visitor upload process. Just add name and company. **What do you dislike about Building Engines?** The accounting feature did not total the sums correctly. **What problems is Building Engines solving and how is that benefiting you?** The new accounting Prism is much easier to work with. ### 17. Easy interface but transitioning team from Classic to PRISM has taken some training and getting used **Rating:** 4.5/5.0 stars **Reviewed by:** Randy H. | Senior Facility Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Building Engines?** THe usability of the system and freindlyness of the application. The support has been awesome as well. Different modules you can add on if your company uses them is a nice feature as well, you dont have to have everything only what you use. **What do you dislike about Building Engines?** Transitioning from one platform over to the new PRISM was a difficult process as the old system does not translate to the new system, so be ready for some manual input. **What problems is Building Engines solving and how is that benefiting you?** We were already using hte BE Classic and have moved to the PRISM application which has more features available. ### 18. I am new to Building Engines **Rating:** 4.0/5.0 stars **Reviewed by:** Jill G. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Building Engines?** Easy to go from screen to screen, sort work orders and most columns in various diferent screens. The ability to edit data. Well organized. Our engineers really like it. **What do you dislike about Building Engines?** When I click on GoTo or Admin and choose an option and the sendary option list appears it isn't locked so choosing my next option can be a hit and miss. It would be nice be able to get a quick view of what the WO is for in any of the WO search screens, especially the reoccuring WO list. I was looking for a specific one that needed the frequency changed to bi-monthly (there is no option for that) and I couldn't serach by what the WO was for or the WO number. **What problems is Building Engines solving and how is that benefiting you?** We use it to enable our tenants to place WO. BE allows us to assign WO, keep track of our tenants and vendors, track COIs and run reports ### 19. User Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sophia G. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2024 **What do you like best about Building Engines?** I find Building Engines a fast and responsive site where I can request services and necessary items without extensive wait times. And whenever I have a problem the response time is very quick and the issue is resolved quickly. **What do you dislike about Building Engines?** Becasue I don't use the site that often I sometimes have a harder time navigating but that's becasue of my unfamiliarity. **What problems is Building Engines solving and how is that benefiting you?** I mostly order access cards for employees and that has become easier. ### 20. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Building Engines?** The options available make it easy to specify the request. **What do you dislike about Building Engines?** None - pretty much everything is straight forward. **What problems is Building Engines solving and how is that benefiting you?** Maintenance requests. ### 21. No issues **Rating:** 4.5/5.0 stars **Reviewed by:** Greg B. | Chief Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2024 **What do you like best about Building Engines?** The communication with the tenants about updates to their work orders. **What do you dislike about Building Engines?** I've found some repetition on the preventive side. **What problems is Building Engines solving and how is that benefiting you?** The work order tracking and follow up have been very good. ### 22. Everything Packed in One App **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Building Engines?** I like that everything is centralized with a variety of features necessary for property management and housing important documents and that there are dedicated trainings for specific roles so you're not learning amiss. **What do you dislike about Building Engines?** Simple questions as far as navigating where or how to do certain tasks or change a field are not easily found in the search tool. 6/10 times I have to reach out by email to get my question answered. **What problems is Building Engines solving and how is that benefiting you?** We use BE mostly for our work order system which has kept an accurate record of tracking maintinance issues and prevention implimentation. ### 23. Through building engines and prism I have fast access to data, and work orders, easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Adnan R. | Tenant Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Building Engines?** The reporting, showing ownership and upper management progress, issues being felt with and customer service. **What do you dislike about Building Engines?** The fact it's new, still learning. Items not finished but I know it will get there **What problems is Building Engines solving and how is that benefiting you?** Work orders and preventive maintenance hours, issue types, major concerns of the building. And asset tracking ### 24. Great tool that covers many aspects of PM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Building Engines?** Building Enginess covers a wied variety of Property Management needs. **What do you dislike about Building Engines?** So far it fits our operations very well. **What problems is Building Engines solving and how is that benefiting you?** It is giving great visibility of the performance of a site. ### 25. Prism Launch:The fact that "Prism" support has live persons is a definite plus. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Building Engines?** The fact that our tenants can go login to the system and place, follow up on their work orders. As well as view their profiles. **What do you dislike about Building Engines?** Documents in french are not made available for those of us who are in Quebec. **What problems is Building Engines solving and how is that benefiting you?** The fact that you have a library to consult as questions arise which makes to system a whole lot easier to be able to learn and get familiar with. So far I have received answers to my questions in a timely and satisfactory fashion. ### 26. Prism is poorly-designed and lacking features **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Building Engines?** The customer support has been responsive and helped where possible. **What do you dislike about Building Engines?** Prism is apparently still working on features that should be standard in any property management software (preventative maintenance task scheduling, reporting, etc). The Prism service request process design is terrible and generates an enormous number of unnecessary emails. Additional required interactions were invented in the service request process to force you to avoid even more pointless notification emails (you must "Assign" a ticket to an individual, even if a team is responsible for it; you must mark "Arrived" at a location, even with only 1 building). On Hold tickets send reminder emails that they're still On Hold. On Hold tickets must be returned to Open status before Completing. Their biggest feature is clogging your email inbox with garbage, sometimes at 3am on a weekend. **What problems is Building Engines solving and how is that benefiting you?** Prism meets the minimum requirements to be a functional property management portal. **Official Response from Angela Arguson:** > Thank you for your review. We’re very sorry to hear about your challenges with the platform. We don’t believe this is reflective of the many positive experiences our customers share every day, but appreciate you sharing this input. We are committed to ensuring every customer gets the most value out of our products and services and we take all feedback into consideration. We would like to discuss your review to understand how we can create a better experience for you in Prism. Please don’t hesitate to contact us at prismsupport@buildingengines.com. We’d love to have a conversation! ### 27. Assistant Chief **Rating:** 4.0/5.0 stars **Reviewed by:** Abraham E. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Building Engines?** Friendly to use and add PMs, reports, audits, ect. **What do you dislike about Building Engines?** The app does not work to well very slow. **What problems is Building Engines solving and how is that benefiting you?** I believe working on the app and reassiging the portals ### 28. Very Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Chris G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Building Engines?** The work order syatem is very easy to use **What do you dislike about Building Engines?** Uploading the preventive maintance is somewhat difficult to naviagte and entry the items **What problems is Building Engines solving and how is that benefiting you?** Keeping up with work orders ### 29. Efficient system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Building Engines?** The layout in Building Enginers Prism is efficient and can easily access different categories. I can easily place work orders and add insurnace certificates to the system. **What do you dislike about Building Engines?** There are no dislikes at this time, I have no complaints. **What problems is Building Engines solving and how is that benefiting you?** Efficient in managment team placing work orders for property on Prism. Helps with time managment and tracking worked on and completed tasks. ### 30. Smooth **Rating:** 4.0/5.0 stars **Reviewed by:** Dan A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Building Engines?** mobile app is good and UI is user friendly **What do you dislike about Building Engines?** mobile app always logs me out too often when I want to stay logged in **What problems is Building Engines solving and how is that benefiting you?** tenant communications, work orders, tracking types of workorders, reporting ### 31. Very intuitive and gets the job done **Rating:** 5.0/5.0 stars **Reviewed by:** Erin C. | Director of Property Management Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Building Engines?** Building engines is easy to navigate. The dashboard is a great summary page and highlights critical areas that need a manager's focus. **What do you dislike about Building Engines?** Not very sleek for tenants. Broadcast message tool could use improvement. Need a tenant portal. Slow response times. **What problems is Building Engines solving and how is that benefiting you?** One location for work orders, inspections, prev Maint, and tenant/vendor tracking ### 32. Accounting Assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Building Engines?** A big company, Trustable that we can rely on. Ease of Use. **What do you dislike about Building Engines?** Nothing for now , it's never failed. May be lower the pricing that make it more affordable. **What problems is Building Engines solving and how is that benefiting you?** We use Prism. ### 33. This is a fantastic platform to use and very simple to use everyday for my work! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2024 **What do you like best about Building Engines?** The most helpful thing is how quick all my work orders come in to me, there are never any delays while receiving these. **What do you dislike about Building Engines?** All the duplicate emails I recieve after I have already received my work orders in Prism itself. **What problems is Building Engines solving and how is that benefiting you?** Just the simplicity behind it. It makes handling all of my work orders very easy to look at and see what else I have to do. ### 34. Great to brainstorm **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Building Engines?** I like the team we work with. Very accommodating and open minded **What do you dislike about Building Engines?** Realtime labor allocation reporting to ensure accuracy **What problems is Building Engines solving and how is that benefiting you?** Providing the data needed to inform our decisions ### 35. Lead Building Engineer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2024 **What do you like best about Building Engines?** Mobile applications ease. Quick updating, Daily reviewes, **What do you dislike about Building Engines?** Sharing PM's on same task / Equipment betweed dirffrent workers **What problems is Building Engines solving and how is that benefiting you?** search functions ### 36. It's very user friendly. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Building Engines?** It's very user friendly. I also like the look/feel. **What do you dislike about Building Engines?** I'm not on the mobile app a lot, but it seems like every time I go to use it I have to re-enter my credentials. I don't know my credentials off the top of my head so it defeats the purpose of being able to use the mobile app in the field. **What problems is Building Engines solving and how is that benefiting you?** It helps to build records / tracking of service requests. ### 37. Building Engines Prism is a great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Building Engines?** Comprehensive suite of tools to track Equipment Work orders, PMs, and inspections **What do you dislike about Building Engines?** Quite a bit of data entry and labor to start-up. **What problems is Building Engines solving and how is that benefiting you?** Tracking equipment uptime and compliance issues. ### 38. Building Engines is Great. Prism Has been a Nightmare. **Rating:** 3.5/5.0 stars **Reviewed by:** tyler g. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Building Engines?** Everything functioned properly with no issues. And if there was any problems they were quick to fix. Some featrues were great but since we have switched we miss some of these features. **What do you dislike about Building Engines?** Currently the only issues i have is Prism application. It does not work properly. and the Costumer service team for that side of the company lacks in major ways. 2 Month Response times are beyond crazy and the Mobile app is always broken. **What problems is Building Engines solving and how is that benefiting you?** We deal with Property mangement related issues. We are able to track work orders and stay on top of maintenance issues in a quicker fashion then what could be done without a program like this. **Official Response from Angela Arguson:** > Thank you for your review! We’re very sorry to hear that you’re having some challenges with the platform. We understand that transitioning to a new technology can take time, but we don’t believe this experience is reflective of the 1,000s of Building Engines and Prism customers we’ve successfully supported over 20+ years. As always, we’re committed to ensuring every customer gets the most value from our products and services. Please don’t hesitate to contact us at prismsupport@buildingengines.com with any questions. We’re here to help! ### 39. Inputting/receiving requests in real time is necessary for smooth building operations. **Rating:** 5.0/5.0 stars **Reviewed by:** Eloisa F. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Building Engines?** The ease of work ordertracking. The value that comes from the tenant/PM team inputting and receiving information and requests in real time is necessary for smooth building operations. **What do you dislike about Building Engines?** It is dated and I am excited to eventuallly migrate to the prism system. The interface is too bland and using all the features is not super easy. **What problems is Building Engines solving and how is that benefiting you?** Managment and tracking tenant requests, PM schedule, COI compliance review, and the communication both within the team and with tenants is useful. When a property is not using BE, handling tenant requests becomes exponencially more difficult. ### 40. Building Engines makes for an effective operating platform with easy to evaluate results. **Rating:** 4.5/5.0 stars **Reviewed by:** Jenna M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Building Engines?** Building Engines/Prism has allowed our colleagues to have a one-stop-shop for Work Orders, Reporting, Bid Management, Mass Communications, and Incident Reporting. Gone are the days of having ten tabs open to execute, monitor, and report on our day-to-day. **What do you dislike about Building Engines?** Building Engines/Prism has so many capabilities that allow for customization. With so much freedom, it can often be challenging to get the platform to be fully built out to our needs and to evaluate the data that can be exported easily. **What problems is Building Engines solving and how is that benefiting you?** Driving growth and achieving best-in-class costs are two of our company’s strategic objectives; for that to be completed, we needed a platform that could provide us with the resources to see areas of opportunity and weakness. We can now determine how, when, where, and why time is spent on each Work Order, Inspection, Incident Report, Communication, etc., through the data pulled from Prism. ### 41. Building Engines Review: Enhancing Our Property Management Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Safwan D. | Technical Assistant / Assistant Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about Building Engines?** Our experience with Building Engines has been nothing short of exceptional. As a property management company, we were searching for a comprehensive solution that could streamline our operations and improve tenant satisfaction. Building Engines delivered on all fronts. **What do you dislike about Building Engines?** Integration Challenges: Integrating Building Engines with our existing software and systems presented some challenges. While the platform offers integrations, we hope for smoother and more seamless connections with popular third-party applications. **What problems is Building Engines solving and how is that benefiting you?** User-Friendly Interface: Right from the start, we were impressed by the user-friendly interface. It was easy to onboard our team and get them up to speed quickly. The intuitive design allowed for a seamless transition to digital property management. ### 42. Functional and user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Building Engines?** Good platform once set up to get work requests to the right people. **What do you dislike about Building Engines?** Work order filter / display features on the mobile app. Very hard to find work orders that I need on the phone. "Files" not so great because can only organize by tags **What problems is Building Engines solving and how is that benefiting you?** Manage work orders and PMs. We use PRISM though which had many bugs and took over a year to weed out issues before implementing. ### 43. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Building Engines?** It is quite easy to navigate most of the platform **What do you dislike about Building Engines?** Nothing at all, it is a very intuitive platform **What problems is Building Engines solving and how is that benefiting you?** Allowing me to see work orders in real time, while responding and tracking ### 44. Excellent Work Order System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Building Engines?** User friendly and excellent customer service. I use Building Engines daily for work orders, preventive maintenance and tenant communications. **What do you dislike about Building Engines?** Cost per portal and difficulty inputting data during implentation. **What problems is Building Engines solving and how is that benefiting you?** Work Orders, Preventive Maintenance and Tenant Communications ### 45. One stop shop for Building Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Building Engines?** Building Management, Staff and Tenants can all use the platform for all building matters. It is easy to use. Has a ton of useful features without feeling overwhelming. **What do you dislike about Building Engines?** I would not change a thing about the current platform. **What problems is Building Engines solving and how is that benefiting you?** The platform is very easy for Tenants to log a work order or reserve a building amenity. And in turn a great way for building staff to track work orders, building equipment and amenity usage. ### 46. Prism Customer **Rating:** 3.5/5.0 stars **Reviewed by:** Martha N. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Building Engines?** After long hours of moving from Building Engines to the Prism platform, feeling as though we were a BETA customer, we have found that their customer service has gotten better about responding to requests, and working to find resolutions for the issues that are still in play. **What do you dislike about Building Engines?** That when a request is made for an improvement it's pushed out pretty far. **What problems is Building Engines solving and how is that benefiting you?** Organization and Time Management ### 47. Customer Experience Conduit **Rating:** 4.5/5.0 stars **Reviewed by:** Emily N. | Manager, Asset Management - Service Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Building Engines?** I like the connectivity. It is a great platform to connect our teams with our customers. There are many functions that help streamline our internal processes as well. **What do you dislike about Building Engines?** My company's most current pain point is resource scheduling. Not being able to block out a room if the entire center is already booked. **What problems is Building Engines solving and how is that benefiting you?** Resource scheduling. We are gaining more and more amenities across all of our portfolios so assistance in managing those amenities is huge. ### 48. Thoughts **Rating:** 2.5/5.0 stars **Reviewed by:** A A. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Building Engines?** The accessibilty and ease of using the platform **What do you dislike about Building Engines?** There could be more details shown for work orders and an easier way to streamline COI revision **What problems is Building Engines solving and how is that benefiting you?** Epicenter for all our properties and work orders ### 49. My company uses Building Engines and now upgraded to Prism. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Building Engines?** Ease of use and functionalities to add files etc. **What do you dislike about Building Engines?** Search functions and stepping back not always easy and some drop down lists contain too much info. we don't need. **What problems is Building Engines solving and how is that benefiting you?** We utilize this system entirely for our work order flow. ### 50. Great prod, must try **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2023 **What do you like best about Building Engines?** Great product and easy navigation for users. **What do you dislike about Building Engines?** Need more real people on customer service. Not just bots **What problems is Building Engines solving and how is that benefiting you?** Data storage ## Building Engines Discussions - [How has Building Engines improved your property management, and what features do you rely on most?](https://www.g2.com/discussions/how-has-building-engines-improved-your-property-management-and-what-features-do-you-rely-on-most) - [What is Building Engines used for?](https://www.g2.com/discussions/what-is-building-engines-used-for) - [How are you using Building Engines for work order tracking and OCP inspections?](https://www.g2.com/discussions/how-are-you-using-building-engines-for-work-order-tracking-and-ocp-inspections) - 1 upvote - [View Building Engines pricing details and edition comparison](https://www.g2.com/products/building-engines/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+11%3A08%3A51+-0500&secure%5Bsession_id%5D=0b0a8a5f-8796-4c3b-9cfb-85c3a15d0687&secure%5Btoken%5D=353e38b7a5c8b3a22bab78afaf66fb921f48dca3ceb51e98595cecc23f62eaba&format=llm_user) ## Building Engines Integrations - [Cm3 Contractor Management & Prequalification](https://www.g2.com/products/cm3-contractor-management-prequalification/reviews) - [HqO](https://www.g2.com/products/hqo/reviews) - [Prism](https://www.g2.com/products/pixis-prism/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) ## Building Engines Features **Leasing** - Vacancy Advertising - Document Management - Occupancy Management - Housekeeping Management - Contact Management - Complaint Management **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations - Residential Properties **Accounting** - Property Accounting - Company Financials - Certificates of Insurance (COI) - Dashboards - Overdue Payments - Commercial Properties - Activity Dashboard - Electronic Payments **Operations** - Tenant Portal - Amenity Management - Maintenance Management - Listing Syndication - Work Order Management - Communication Management - Vendor Management - Marketing Management - Service Request Management - Reservations Management - Listing Management - Third-Party Integrations - Task Management - Tax Management - Financial Management - Channel Management - Owner Portal - Calendar Management - Contract/License Management - Vacancy Management - Faculty/Staff Management - Workflow Management - Inspection Management - Lead Management - Insurance Management - Background Screening - Website Management **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Budget Tracking - Property Database - Alerts/Notifications - Transaction History - Late Fee Calculation - Credit Check - Expense Tracking - Billing & Invoicing - AI Copilot - API - Payment Processing - Document Storage - Maintenance Scheduling - Reminders - Reporting & Statistics - Data Import/Export - Generative AI - Digital Signature - Rent Tracking - Web-based Deployment - Rent Collection - Lease Tracking - Customizable Branding - Transaction Monitoring - For Real Estate - Financial Reporting - For Property Managers - Tenant Tracking - Credit Card Processing - Dynamic Pricing - For Hospitality Industry - Violation Tracking - For Residential - Search/Filter - Guest Tracking - Multi-Location - Mobile App - Electronic Signature - Utility Billing - Role-Based Permissions - Activity Tracking - Virtual Tour - Discussions/Forums - File Sharing - Drag & Drop - Recurring/Subscription Billing - For Commercial Real Estate - Client/Property Matching ## Top Building Engines Alternatives - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - 4.0/5.0 (233 reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews) - [Buildium](https://www.g2.com/products/buildium/reviews) - 4.4/5.0 (271 reviews)