--- title: Building Engines Reviews meta\_title: 'Building Engines Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 277 reviews by the users' company size, role or industry to find out how Building Engines works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 277 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate ---

### Building Engines Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Building Engines exceptionally **easy to use** , benefiting from its user-friendly interface and efficient work order tracking. [(42 mentions)](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1647399&qs=pros-and-cons#reviews)

Users appreciate the **user-friendly interface** of Building Engines, making management and tenant communication effortless. [(27 mentions)](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1648897&qs=pros-and-cons#reviews)

Users appreciate the **easy navigation** of Building Engines, enabling efficient management and seamless access from anywhere. [(16 mentions)](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1648614&qs=pros-and-cons#reviews)

Users value the **easy access to information** provided by Building Engines, streamlining their operations effectively. [(16 mentions)](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1649199&qs=pros-and-cons#reviews)

Users appreciate the **responsive customer support** of Building Engines, ensuring quick and effective solutions for their inquiries. [(13 mentions)](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1648856&qs=pros-and-cons#reviews)

Users find the **missing features** of Building Engines limiting, particularly noting the lack of video attachments and a better Tenant Landing page. [(13 mentions)](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1648040&qs=pros-and-cons#reviews)

Users find **navigation issues** with Building Engines, as accessing past work orders and features is cumbersome and inefficient. [(5 mentions)](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1649176&qs=pros-and-cons#reviews)

Users find **poor usability** in Building Engines, as navigating and locating actions is confusing and tedious. [(5 mentions)](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1649145&qs=pros-and-cons#reviews)

Users find the **slow performance** of Building Engines frustrating, occasionally needing a restart for better speed. [(5 mentions)](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1648818&qs=pros-and-cons#reviews)

Users face **communication issues** with Building Engines, leading to confusion and overwhelming email notifications. [(4 mentions)](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1648288&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Building Engines

##### 1. Ease of Use

Users find Building Engines exceptionally **easy to use** , benefiting from its user-friendly interface and efficient work order tracking.
[
See 42 mentions
](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1647399&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Work Order Management with Building Engines"

What do you like about Building Engines?

I find Building Engines easy to use. When I look up a work order, I can see what has been done through the comments, which is really helpful.

PT

Paul T.

Mid-Market (51-1000 emp.)

4.5/5

"PRISM Building Engines is a Great Tool"

What do you like about Building Engines?

The ease of use to enter work orders and isolate entries based on which users are at a particular facility. Also, the ability for Building Engines t

##### 2. User-Friendly

Users appreciate the **user-friendly interface** of Building Engines, making management and tenant communication effortless.
[
See 27 mentions
](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1648897&qs=pros-and-cons#reviews)

See Related User Reviews

KR

Keila R.

4.5/5

"User-Friendly, Mobile Management Solution"

What do you like about Building Engines?

I use Building Engines for a lot and I think the tenant emergency communication is great, and the building PM's really assist our engineering team. I

 ![Don W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Don W.")
DW

Don W.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly and Easy to Use"

What do you like about Building Engines?

It is user friendly, easy to access, and I like the setup.

##### 3. Easy Navigation

Users appreciate the **easy navigation** of Building Engines, enabling efficient management and seamless access from anywhere.
[
See 16 mentions
](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1648614&qs=pros-and-cons#reviews)

See Related User Reviews

SH

Sean H.

Enterprise (\> 1000 emp.)

4.5/5

"Smooth transition to fill out and complete tickets."

What do you like about Building Engines?

I like how it is easy to navagate and fill in and complete tickets.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Assistant Chief Engineer"

What do you like about Building Engines?

Prism support to help me navigate through the process of pm's and scheduling and getting started as to being new to program.

##### 4. Information Access

Users value the **easy access to information** provided by Building Engines, streamlining their operations effectively.
[
See 16 mentions
](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1649199&qs=pros-and-cons#reviews)

See Related User Reviews

TN

Taylor N.

Mid-Market (51-1000 emp.)

5.0/5

"A One-Stop Shop for Property Management—Easy Web & Mobile, Fast Support"

What do you like about Building Engines?

Building Engines(Prism) is very helpful as it keeps most of our property information all in one place. From Work Orders, building equipment, preventi

MJ

Mitchell J.

4.5/5

"Simplistic UI, Minor Access Challenges"

What do you like about Building Engines?

I appreciate Building Engines' simplistic and easy-to-work-with user interface. I can quickly access the areas of the program I need to, and even if m

##### 5. Customer Support

Users appreciate the **responsive customer support** of Building Engines, ensuring quick and effective solutions for their inquiries.
[
See 13 mentions
](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1648856&qs=pros-and-cons#reviews)

See Related User Reviews

TN

Taylor N.

Mid-Market (51-1000 emp.)

5.0/5

"A One-Stop Shop for Property Management—Easy Web & Mobile, Fast Support"

What do you like about Building Engines?

Building Engines(Prism) is very helpful as it keeps most of our property information all in one place. From Work Orders, building equipment, preventi

CM

Camryn M.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, Easy Communication with Tenants and Staff"

What do you like about Building Engines?

I like how easy it is to communicate with our tenants and staff. Whether it is a comment in a work order or sending out notices via the "Communication

### 5 Cons or Disadvantages of Building Engines

##### 1. Missing Features

Users find the **missing features** of Building Engines limiting, particularly noting the lack of video attachments and a better Tenant Landing page.
[
See 13 mentions
](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1648040&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Equipment Module Shines"

What do you dislike about Building Engines?

Inspections and meter readings are not properly functional in my opinion.

 ![William S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William S.")
WS

William S.

Small-Business (50 or fewer emp.)

4.0/5

"Easy to Use App That Just Works!"

What do you dislike about Building Engines?

Unable to convert inspection into PM tasks. Would like to be able to trend reading that are populated in Work orders. Temperatures, pressures, set poi

##### 2. Navigation Issues

Users find **navigation issues** with Building Engines, as accessing past work orders and features is cumbersome and inefficient.
[
See 5 mentions
](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1649176&qs=pros-and-cons#reviews)

See Related User Reviews

JV

Jaime V.

4.0/5

"Effective for Tenant Orders, Needs Smoother Navigation"

What do you dislike about Building Engines?

Looking up past work orders or inspections is clunky and not intuitive.

EG

Edward G.

Mid-Market (51-1000 emp.)

5.0/5

"Really Intuitive and User-Friendly Experience"

What do you dislike about Building Engines?

It takes me a while to find additional features, such as printing an invoice, deleting a work order/task.schedule.

##### 3. Poor Usability

Users find **poor usability** in Building Engines, as navigating and locating actions is confusing and tedious.
[
See 5 mentions
](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1649145&qs=pros-and-cons#reviews)

See Related User Reviews

JV

Jaime V.

4.0/5

"Effective for Tenant Orders, Needs Smoother Navigation"

What do you dislike about Building Engines?

Looking up past work orders or inspections is clunky and not intuitive.

WS

William S.

Small-Business (50 or fewer emp.)

4.5/5

"Easy to Use with Seamless Shared Input Across Departments"

What do you dislike about Building Engines?

when you have multiple pages of work orders, and you are browsing the pages, when you leave a specific work order it always forces you back to the fir

##### 4. Slow Performance

Users find the **slow performance** of Building Engines frustrating, occasionally needing a restart for better speed.
[
See 5 mentions
](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1648818&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Michari L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michari L.")
ML

Michari L.

Small-Business (50 or fewer emp.)

5.0/5

"Great product for property management"

What do you dislike about Building Engines?

Setting up group profiles presents some challenges due to the time required to analyze each group, establish work order routing, and configure notific

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Prism delivers"

What do you dislike about Building Engines?

Due to the large number of properties in our portfolio it can run slowly.

##### 5. Communication Issues

Users face **communication issues** with Building Engines, leading to confusion and overwhelming email notifications.
[
See 4 mentions
](https://www.g2.com/products/building-engines/reviews?filters%5Bsentiment_snippet%5D=1648288&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Work Order Management with Building Engines"

What do you dislike about Building Engines?

Entering in preventative maintenance

CM

Camryn M.

Small-Business (50 or fewer emp.)

5.0/5

"Fast, Easy Communication with Tenants and Staff"

What do you dislike about Building Engines?

Some tenants say they do not receive notifications for Prism, even the "Welcome" email. I've tried adjusting settings, but that's something I need to

 ![Jacqueline D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacqueline D.")
JD

Jacqueline D.

Assistant Property Manager

Small-Business (50 or fewer emp.)

4/29/2026

"Efficient Platform Enhancing Tenant Communication and Productivity"

4.5/5

What do you like best about Building Engines?

I really enjoy the transparency in tenant communication that Building Engines offers. Anyone who uses the platform can communicate with tenants and maintain a historical record of those conversations for future reference, which is especially helpful for billable charges and reoccurring events. Our tenants and staff are able to submit work orders via the app or desktop and track, in real time, completions and updates. That visibility makes follow-up much easier and helps ensure tenant satisfaction stays a priority.

Building Engines has also solved time management issues for us. The ability to create an invoice directly from a work order is a great feature; before the software, all invoicing was done manually in Excel. Now the information is streamlined and organized in a way that substantially reduces human error, and it has increased our tenant service revenue. the Invoices look very professional and can be designed to include any background information relevant to the request. The initial setup was fairly easy, and the support we received was exceptional, which made the process feel seamless overall. I appreciate that there are many service modules to choose from based on your operational needs and it's all for a reasonable cost, considering it includes 24/7 customer support if ever needed. I highly recommend this platform and would give it a nine. Review collected by and hosted on G2.com.

What do you dislike about Building Engines?

I don't currently have dislikes for the system. Its working great so far in the early stages. Review collected by and hosted on G2.com.

What problems is Building Engines solving and how is that benefiting you?

Building Engines improves our time management and keeps us tuned to tenant requests, enabling real-time response and better issue resolution. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

RS

Raymond S.

Enterprise (\> 1000 emp.)

7/9/2026

"Comprehensive Features, Challenging Setup"

4/5

What do you like best about Building Engines?

I like that Building Engines is complex and can do multiple things. It supports building operations and can perform a variety of tasks related to property management and engineering. Review collected by and hosted on G2.com.

What do you dislike about Building Engines?

Setup can be really complex. The initial setup with equipment and how it has to be imported to match up and align with the system setup is tricky, especially with naming conventions being key. There are long processes involved in setting up for tenancy, like assigning tenant orders and work order billing. It feels like a lot of steps just to organize things and send billable tickets. You almost need to be a top tier system administrator to get full functionality out of it. Plus, it wasn't easy to start with, requiring a lot of learning and training courses to get proficient. Review collected by and hosted on G2.com.

What problems is Building Engines solving and how is that benefiting you?

I use Building Engines for creating reports, tracking employee efficiencies, handling work orders and ticketing, and streamlining billing processes. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Corsina A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corsina A.")
CA

Corsina A.

Engineering &amp; Operations Manager

Enterprise (\> 1000 emp.)

5/20/2026

"Streamlined Work Orders, Inspections, and Tenant Compliance"

5/5

What do you like best about Building Engines?

Raising and tracking work orders, property inspection reports and tenant compliance are all wonderful functions and features that allow daily operations to flow smoothly. Review collected by and hosted on G2.com.

What do you dislike about Building Engines?

Glitches with work orders not flowing through to MRI saying GL codes missing when they are not missing. Sharing function is very slow and takes up to 12 hours before sharing a work order print arrives. The fact that the work order raider does not receive a copy of the work order on email is the greatest dislike and very poor functionality of the entire system. Review collected by and hosted on G2.com.

What problems is Building Engines solving and how is that benefiting you?

Preventative maintenance tracking and alerts makes planning so much easier.

Tracking tenant compliance matters is a great support and saving so much time searching to find compliance lists.

Really love the dashboard page - great function. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Rana A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rana A.")
RA

Rana A.

Retail Marketing Manager

Small-Business (50 or fewer emp.)

10/1/2025

"All-in-One Platform for Efficient Property Management"

5/5

What do you like best about Building Engines?

Building Engines makes managing properties simple & efficient. I love how it centralizes work orders, compliance tracking, and tenant communications—all in one user-friendly platform. Implementation was straightforward, the platform is intuitive, and I use it weekly. Integration across multiple properties is seamless. I also enjoyed the Prism courses on JLLT University, which helped me earn my Prism User Certification. Review collected by and hosted on G2.com.

What do you dislike about Building Engines?

I don’t really have any dislikes—Building Engines is very user-friendly. The one time I had an issue with the filter not properly separating users between my two properties, a software update resolved it, and I haven’t encountered any problems since then Review collected by and hosted on G2.com.

What problems is Building Engines solving and how is that benefiting you?

Building Engines solves the challenge of managing multiple aspects of property operations in 1 place. It centralizes work orders, compliance tracking, tenant communications, and vendor management, reducing the need for spreadsheets & manual follow-ups. This benefits me by saving time, improving organization, ensuring compliance, and giving real-time visibility into property operations, which allows me to manage multiple properties efficiently and confidently. Review collected by and hosted on G2.com.

Show More

3/18/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Umashankar P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Umashankar P.")
UP

Umashankar P.

Campus and Mobilization Lead

Mid-Market (51-1000 emp.)

7/9/2026

"Streamlined Feedback Collection with Heat Map Insights"

5/5

What do you like best about Building Engines?

I find Building Engines useful because it has data from the date of inception, which allows me to see things for many years now. The heat map is particularly beneficial since it shows the number of tickets and their flow rate at different times, helping me identify key issues to focus on and prioritize addressing areas with frequent or repeated complaints. The dashboard is also helpful, providing an overview that assists me in my tasks. Additionally, the initial setup was quite easy with one-time data sharing, which I find convenient. The integration with the JLL dashboard also adds to its utility. Review collected by and hosted on G2.com.

What do you dislike about Building Engines?

absence of real time notifications in mobile Review collected by and hosted on G2.com.

What problems is Building Engines solving and how is that benefiting you?

I use Building Engines to collect employee feedback and manage complaints, helping to identify and prioritize key issues. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Simon B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simon B.")
SB

Simon B.

Traffic Controller

Enterprise (\> 1000 emp.)

6/5/2026

"Prism Streamlines Work Orders, Mobile Updates, and Proactive Maintenance"

5/5

What do you like best about Building Engines?

Consolidates requests into one system with clean UX. Integrates with existing building management platforms. Fast performance across properties. Delivers ROI by streamlining operations and reducing response times. Reporting provides data-driven maintenance insights at scale. Review collected by and hosted on G2.com.

What do you dislike about Building Engines?

AI/intelligence features could be more advanced for predictive maintenance. Some integrations require manual configuration. Onboarding documentation could include more real-world use cases. Pricing transparency for add-on modules would be helpful. Review collected by and hosted on G2.com.

What problems is Building Engines solving and how is that benefiting you?

Consolidates work orders across properties into one platform. Clean UI and reliable performance boost technician productivity. Integration with building systems automates workflows. Strong ROI from reduced response times and admin overhead. Improves JLL's service delivery and client satisfaction. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

AM

Andrea M.

Enterprise (\> 1000 emp.)

4/27/2026

"Quick, Scalable, But Setup Needs Improvement"

5/5

What do you like best about Building Engines?

I find Building Engines quick, easy to use, and scalable. The automated PPMs are really helpful in connecting me with contractors and my FM efficiently and transparently. I appreciate that it provides tenants a good platform to log jobs. The user interface is another aspect I enjoy, as well as the fact that contractors can be notified of things using the portal, and tenants can see them if I allow it. I also like using the scheduled POs for contracts, the comments section, and tenant compliance. Review collected by and hosted on G2.com.

What do you dislike about Building Engines?

The audit trail data isn't great, specifically who gets notified and when. Also, I wish there was an option to undo actions within a short window. The initial setup was also done poorly by the team, and it was too much work overall. Centralizing the setup would have been better. Review collected by and hosted on G2.com.

What problems is Building Engines solving and how is that benefiting you?

Building Engines automates PPMs, efficiently connects me with contractors, and allows tenants to log jobs. It helps with setting up schedules and ensuring work completion before payments. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

PC

Parra C.

Enterprise (\> 1000 emp.)

4/27/2026

"Centralized Platform with Room for Improved Searches specially in the mobile app"

4/5

What do you like best about Building Engines?

I find Building Engines to be a really good platform, especially as it serves as a centralized go to platform where I can find all of my buildings and review all the work that has been accomplished at each location. I like the feature where I can pull reports and export Excel spreadsheets, which helps me do large data analysis. Review collected by and hosted on G2.com.

What do you dislike about Building Engines?

I wish it was better for searching. It opens so many options instead of just focusing on the ones I'm looking for, like work orders for one location. When you do a query, the computer doesn't know to focus on just the things you're looking for, and it takes a really long time for the system to analyze. Review collected by and hosted on G2.com.

What problems is Building Engines solving and how is that benefiting you?

Building Engines simplifies managing work orders and provides a centralized platform where I can find all my buildings and review the work accomplished, maintains logs, and I can process vendors work Orders. It enhances task management with its reporting feature, allowing me to pull Excel spreadsheets for large reports where I can then analyze. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Triscia A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Triscia A.")
TA

Triscia A.

Small-Business (50 or fewer emp.)

6/9/2026

"Efficient for Service Requests, Needs Better Filtering"

4/5

What do you like best about Building Engines?

I love the tracking for service requests and the ability to send out tenant memos with Building Engines. These features help with organization and make things run more smoothly. Additionally, the initial setup of Building Engines was pretty easy, which was a nice bonus. Review collected by and hosted on G2.com.

What do you dislike about Building Engines?

Our team struggles with finding our property's past memos. The filter feature on the software is not great, our team wishes that all properties that are not ours just does not show at all. Also, adding recipients at the end of the email blast process is a bit confusing. Review collected by and hosted on G2.com.

What problems is Building Engines solving and how is that benefiting you?

I use Building Engines to track service requests, organize work orders, and send tenant memos, improving my team's organization and communication. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Lourence A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lourence A.")
LA

Lourence A.

Engineering, Operations, and Solutions Manager

Mid-Market (51-1000 emp.)

7/22/2026

"Speeds Up Ticketing Concerns, Work Orders, and Preventive Maintenance Scheduling"

4.5/5

What do you like best about Building Engines?

It speeds up raising tickets, from creating the Work Order to plotting equipment and scheduling preventive maintenance for a specific building. Review collected by and hosted on G2.com.

What do you dislike about Building Engines?

The standard procedures for building or property management feel limited because the available features don’t cover everything I need. Review collected by and hosted on G2.com.

What problems is Building Engines solving and how is that benefiting you?

It helps identify usage by creating specific inspection forms for the property or building. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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