--- title: Box Reviews meta_title: 'Box Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 5258 reviews by the users' company size, role or industry to find out how Box works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 5258 scale: '5' date_modified: '2026-07-21' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Box Reviews **Vendor:** Box **Category:** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) **Average Rating:** 4.2/5.0 **Total Reviews:** 5,258 ## About Box Box: The leader in Intelligent Content Management — Store, secure, and automate content on an AI-powered platform Box helps businesses of every size get more value from their documents and files with stringent security controls, intelligent workflow automation, and AI agents that extract critical insight. ✓ Box AI — Summarize documents, extract insights, ask questions in natural language, and deploy and create intelligent AI agents that automate repetitive work ✓ Intelligent workflow automation — Streamline reviews, contract approvals, and onboarding with AI-powered workflows ✓ Security and compliance — Protect sensitive information with granular access controls, intelligent threat detection, and AI governance that meet HIPAA, FINRA, FedRAMP, and GDPR standards ✓ Integrations and extensibility — Connect Box with 1,500+ popular apps or extend functionality with APIs and SDKs ✓ Industry solutions — Trusted by leading finance, technology, government, and life sciences organizations for secure collaboration and AI-enhanced productivity ## Box Pros & Cons **What users like:** - Users find Box extremely **easy to use** , appreciating its intuitive design and minimal training requirements. (96 reviews) - Users value the **robust security measures** of Box, ensuring safe storage and sharing of sensitive documents seamlessly. (57 reviews) - Users love the **simplicity of sharing and collaborating** with Box, enhancing productivity and peace of mind in managing files. (54 reviews) - Users appreciate the **easy sharing** capabilities of Box, enabling secure, organized collaboration from any device. (50 reviews) - Users value the **seamless integration** of Box, enhancing collaboration and simplifying file management across platforms. (47 reviews) - Collaboration (38 reviews) - Users find Box to be **intuitive and user-friendly** , making it easy to store and manage documents efficiently. (34 reviews) - Easy Collaboration (33 reviews) - Team Collaboration (33 reviews) - Easy Integration (32 reviews) **What users dislike:** - Users often experience **slow performance** with Box, especially during file syncing and mobile app usage. (30 reviews) - Users feel that Box is **expensive** , especially for smaller teams compared to other storage options available. (27 reviews) - Users find the **storage limitations** of Box frustrating, particularly due to costs and inadequate organizing options. (20 reviews) - Users find Box **lacking advanced features** , making it challenging for newcomers to utilize its capabilities effectively. (17 reviews) - Users report **performance issues** with Box, including slow uploads, downloads, and syncing that hinder productivity. (17 reviews) - Users often face **connectivity issues** with Box, experiencing syncing problems and limited connection options. (15 reviews) - Interface Usability (15 reviews) - Users face **syncing issues** with Box, including delays and difficulties managing offline file access effectively. (15 reviews) - Cost Limitations (14 reviews) - Learning Curve (14 reviews) ## Box Reviews ### 1. Used Box for uploading larger files and documents **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Box?** Ease of use, addition of users based on roles, ease of navigation **What do you dislike about Box?** Box is a good application and I do not have any difficulty in using it **What problems is Box solving and how is that benefiting you?** Helping me work with larger files and transfers. ### 2. Good so far **Rating:** 4.5/5.0 stars **Reviewed by:** Harshal S. | Senior Executive Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Box?** ease to use & best for support use & the best part is the features. Integration & use is user friendly. I use it easy & implementation is good. Frequency of use is good. **What do you dislike about Box?** Nothing so far just the cookies sometimes bug. **What problems is Box solving and how is that benefiting you?** in terms of team work it helps ### 3. good **Rating:** 5.0/5.0 stars **Reviewed by:** Vijya L. | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Box?** It is easy to use, implementation is strong, and wonderful customer support, frequency of use is also fine, and the end number of features, ease of integration **What do you dislike about Box?** Nothing so far just it lags a bit while signing in and signing out **What problems is Box solving and how is that benefiting you?** It helps in database implementation ### 4. very good product **Rating:** 5.0/5.0 stars **Reviewed by:** Amarendra S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Box?** it is easy to use, easy of impleme, it is customer support, frequency of use, number of Features, and integration **What do you dislike about Box?** nothing so far. just few bugs & cookies makes the experience slow. **What problems is Box solving and how is that benefiting you?** It's all about data base problems. & helps in exploring files. ### 5. A bundle of Joy and a friendly app to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Vikas J. | Digital Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Box?** easy access, it's interface, feasibility to share the docs. I could share my files over whatsapp directly and could add it to drive and other platforms. Happyuser **What do you dislike about Box?** Nothing as such! Just crashed once otherwise interface is good and good to suggest and use. Thanks to G2. May count me as your happy user. Rest will use it and would love yo share my experience **What problems is Box solving and how is that benefiting you?** It is very much helpful in confeny collaboration. Helped me design my esignatures very well, hassle free. It's time saving and very feasible to use and easily accessible ### 6. Loved it **Rating:** 3.5/5.0 stars **Reviewed by:** Nitish D. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Box?** The implementation part ofcourse. The customer support has also been byfar the best in the industry. **What do you dislike about Box?** There is a scope of improvement in the user interface part. **What problems is Box solving and how is that benefiting you?** The collaboration internally and externally is great. The no code automation helps us a lot. ### 7. Better easy to access for storage **Rating:** 4.0/5.0 stars **Reviewed by:** Arti B. | Talent Management Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Box?** Better user interface and easily accessible and organise the files at one place and easy to share with others too at same time. **What do you dislike about Box?** Cost can be little lower and rest things are better. **What problems is Box solving and how is that benefiting you?** To streamline the files and folders at one place with good data storage and the best part is it's highely secured software. ### 8. Very user friendly and fast resolution. I would recommend it to all working professionals. **Rating:** 4.0/5.0 stars **Reviewed by:** Rohit S. | Senior executive - Digital Operations & Platforms , Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Box?** It is very useful and helps to save and resources. Highly recommended for all working individuals. However, one should use it wisely. Interface is very user friendly. **What do you dislike about Box?** Access could have been made more easy. As I was not aware about box till the time my colleague recommended me. I would highly recommend Box to increase marketing. **What problems is Box solving and how is that benefiting you?** I have been using it to to share documents across my work network. It has helped me save immense amount of time, energy and resources. Also, access is user friendly for the recovery. ### 9. Everyone hates Box **Rating:** 0.0/5.0 stars **Reviewed by:** Jennifer S. | associate director of digital strategy, Marketing and Communications, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Box?** Nothing. No one likes anything about Box. **What do you dislike about Box?** It's difficult to share files. Permissions never seem to be set right. You can get in once, then suddenly you can't access files you previously looked at. The same link no longer works. It's clunky when sharing files with people outside your organization. It's difficult to share files with people inside your organization. We have entire Teams threads about the evils of Box. Anything is better. **What problems is Box solving and how is that benefiting you?** Box SHOULD - in theory - solve the problem of large file sharing and serving as a central repository for files that need to be shared, but it is not. If anything, Box creates more problems. Nothing Box does benefits me. Box actually adds to my workload because it's our organization-mandated software and yet everyone struggles with it, so it just creates more work to find and share files. ### 10. Very good and safe experience. I liked it. **Rating:** 4.0/5.0 stars **Reviewed by:** Priya S. | Subject Matter Expert, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Box?** It enables us to securely share the data. You can put your entire content at one place which I appreciate the most. And as an admin access user I have complete control over it. **What do you dislike about Box?** My personal experience was good however I believe that one needs to be technically sound to use this platform. Making it much more user friendly is highly appreciated. **What problems is Box solving and how is that benefiting you?** Easy to use, easy to share, secured platform and above all as a user I am assured that my data is safe & secure. ### 11. Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Ciarra L. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Box?** I like that box is easy access and navigation. **What do you dislike about Box?** There is nothing that I dislike about box. **What problems is Box solving and how is that benefiting you?** Box is solving easy file storage and colaboration. ### 12. Acceptable enterprise collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Richard P. | Product Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Box?** Good individual Access Control, customizable URLs, Folder structure building. Works well with Microsoft office products. On the whole this is acceptable, its just not amazing. **What do you dislike about Box?** Box notes is far inferior to google docs (no track changes, no suggest and approve, inferior versioning or rollback.) If a team member leaves enterprise and owned a box folder the recovery process is a bit onerous. **Recommendations to others considering Box:** Compare carefully to google drive and docs. **What problems is Box solving and how is that benefiting you?** Collaboration, group access to folders. Reduces version control issues and puts people on the same page. Can allow some simultaneous editing or a-synch with office documents, and a little with boxnotes if you dont care to know WHO made WHICH edits ### 13. Easiest admin tool **Rating:** 5.0/5.0 stars **Reviewed by:** Temiloluwa F. | Assistant Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2023 **What do you like best about Box?** Ease of use Ease of integration Ease of Implementation **What do you dislike about Box?** The design The layout of the folders That's all **What problems is Box solving and how is that benefiting you?** Admin and file management ### 14. The best collaboration tool for content creation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Box?** The collaboration features that it provides out of the box is top notch enabling visibility into who has done what in the content space. The usability is also something that I personally like. **What do you dislike about Box?** Experience on app is different compared to desktop **What problems is Box solving and how is that benefiting you?** One stop shop for content management. Box has put their users in mind while developing this as no other tools in the market enables content management so good ### 15. Box Review **Rating:** 5.0/5.0 stars **Reviewed by:** Navadha M. | Digital Marketing Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2023 **What do you like best about Box?** Box application is the best application which help us to take our organisation to the top level. **What do you dislike about Box?** This box application user interface can be make more accessible. **What problems is Box solving and how is that benefiting you?** It is helping our organisation in maintaining our sheets which can be more efficient. ### 16. Experience with Box **Rating:** 5.0/5.0 stars **Reviewed by:** Mohitha K. | Finance Associate, Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Box?** It helps us to share the files at large with all of the firm memeber employees and we can share large file data. **What do you dislike about Box?** We have save it in desktop and then move it back to box, since it'll take time for it to sync in box **What problems is Box solving and how is that benefiting you?** It helps in resolving the issue with sharing data at large with just one link and you can provide access to whomever is concerned ### 17. A review of G2 box's cloud based service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Box?** Box offers secure cloud storage with collaborative tools making teamwork seamless. It's easy file sharing an integration options enhance productivity full stop with mobile access and real time updates users can work efficiently from anywhere. Limited offline access to files and occasional sync issues have been **What do you dislike about Box?** Limited offline access to files and occasional sink issues have been noted. Some users have find the pricing higher compared to similar services and customer support responsiveness could improved **What problems is Box solving and how is that benefiting you?** Box provide many benefits including secure cloud storage for files with easy collaboration along the team members and integration with various apps. Overall box enhancers productivity it streamliness teamwork and simplifies file sharing and storage. ### 18. Box for storage with security **Rating:** 4.5/5.0 stars **Reviewed by:** Nishant J. | Assistant Professor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Box?** Easy to store and access data from anywhere with high security. **What do you dislike about Box?** Everything is so easy , there is nothing that I dislike. **What problems is Box solving and how is that benefiting you?** Sharing content with colleagues aanf and my students. ### 19. Very good collaboration tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Box?** Collaborate seamlessly with internal and external partners, ease of use snd simple gui **What do you dislike about Box?** Versioning is little off in rare cases.. **What problems is Box solving and how is that benefiting you?** Simple easy to use collaboration tool ### 20. Collaboration Made Easy **Rating:** 3.0/5.0 stars **Reviewed by:** Hamza I. | Lead Solutions Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Box?** Easy file sharing, Easy Setup and availability on all mobile platforms. **What do you dislike about Box?** Sso is very buggy. It's quite tricky to use local applications to open files stored in Box. **What problems is Box solving and how is that benefiting you?** Provides the ability to access documents on the go. ### 21. A vital tool for collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole L. | Director of User Experience, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Box?** I think the interface is great. There are many options for protecting, sharing, and organizing your files and version control. It now integrates with almost any other platform you could imagine using, providing incredible flexibility for accessing your files anywhere you need them. **What do you dislike about Box?** I would like the ability to have more user role types other than the standard three and to track shared file usage. **What problems is Box solving and how is that benefiting you?** It helps our company quickly share files for collaboration, it affords one place where we can keep all of the essential documents needed to reference daily and allows us to access them on any device at all times. ### 22. Community Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Heather P. | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Box?** sharing links, how much space it can hold and security. **What do you dislike about Box?** The phone app can be slow sometimes, but it could just be wifi issue. **What problems is Box solving and how is that benefiting you?** Sending links when files are too large to send in our company email also high resolution photos. ### 23. Intuitive tool for automated workflow and data management **Rating:** 4.5/5.0 stars **Reviewed by:** Deepak P. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2023 **What do you like best about Box?** The great thing about this software is that it can be accessed from anywhere, collaborated, and integrated with every device. Its web application is fantastic and helps access your software anytime from any place. The syncing ability of this software is excellent. The platform helps track and manage all files and documentation in one place. Multiple file-sharing processes can be performed simultaneously. **What do you dislike about Box?** The UI of this platform is not arranged correctly, it is a bit confusing when trying to select a tool for your desired work or project. Even though the dashboard is not fully customizable, some limitations are seen. There are also limitations while uploading, importing or processing larger or larger files, the system stops responding. **What problems is Box solving and how is that benefiting you?** We use this software in our organization for saving all official documentation, file s, data of customers, and data of deals on this cloud-based software. Everything we are storing at one place and we are not worried about loosing our documents and data. ### 24. User friendly storage tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ana L. | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Box?** It's very easy to use. Great resource to share, collaborate and backup filez **What do you dislike about Box?** Sometimes it is complicated to access files sent to my work email as my acct uses the personal email **What problems is Box solving and how is that benefiting you?** Share large files with vendors and colleagues ### 25. Perfect storage tool for remote workteams **Rating:** 5.0/5.0 stars **Reviewed by:** Ceci L. | Human Resources assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Box?** l love its drag and drop feature. Box is customizable and very good for remote businesses. I use it all the time storing HR paperwork, and employee-training materials. It's perfect for collaborating with other co-workers or users. I especially like the upload via email feature. Use it all the time. **What do you dislike about Box?** Sometimes there's a little delay in showing the uploaded via email files, but that doesn't happen very often, so it isn't that big of a deal. **What problems is Box solving and how is that benefiting you?** We use it to store files on the cloud (videos, documents, audios, etc.) and collaborate with others. It's very useful! Everybody can download and upload files when we work on the same project. In my role, I use it to store candidates' tests, HR paperwork and testing materials. ### 26. Box is an excellent choice if you are looking for a proper cloud storage management **Rating:** 5.0/5.0 stars **Reviewed by:** Abdelrahman A. | Team/Project Leader, Media Production, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about Box?** I think that the Box platform has a wide variety of storage tools that facilitate the management of information for any project. We also like the security it provides when sending confidential information. This platform can see who has access to company folders and assigns each person, according to their position to the information they can access. One of the points that favor the correct functionality of this platform is that when sending information of interest to any person in the audience, they don't need to have an account on the Box platform. **What do you dislike about Box?** Box is a platform that has brought great things to our organization. However, we must recognize that it has a learning curve a little long, and it is necessary to have previous training to be able to handle smoothly each of the tools it provides through the intuitive interface it has. And customer support does not offer much benefit to the platform since they take a long time to respond to the requirements being made. Therefore the process of adapting to the platform becomes a somewhat unpleasant experience. **What problems is Box solving and how is that benefiting you?** One of the most important benefits we have had thanks to the Box platform is the problem of accidental leakage of personal assets; today, we have much more peace of mind when sending any of these unique assets through the platform. As well as we have also had an improvement in our desktop computers since all the information and data collection, or at least most of it, is uploaded to this cloud storage, i.e., we have everything in one place. ### 27. Review for Box **Rating:** 4.5/5.0 stars **Reviewed by:** Mahak K. | Assistant System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2023 **What do you like best about Box?** File storage and sharing is easy in Box platform. managing permissions to users and groups can also be easily monitored. With this it also provides access to files via CLI. **What do you dislike about Box?** Troubleshooting, UI, and project-related tools integration can be enhanced. Apart from this, it is a new cloud-based file storage platform and it has made a giant print in the IT world. **What problems is Box solving and how is that benefiting you?** Our clients need some shared platform to keep their files in secure, but shared point. Box helped us with file storage, privacy, security as well as maintaining them easily. ### 28. It is great platform for cloud spacing and enhance the environment of data management. **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek k. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Box?** The ease of using interface and elaborate the proceedings of online cloud management with exact conditioning. It fulfill the data storage issue and helps in better management **What do you dislike about Box?** Sometime it shows error while loading the page **What problems is Box solving and how is that benefiting you?** It is less time consuming and provides exact number of data privacy with lot of there features. It shows great competency and provides maximum accuracy without failure ### 29. Box drive organize and collabrate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Box?** File Storage, File Sharing , Access Controls, Versioning, Online Editing, MS Office Integration, Mobile Accesss super easy and super fast **What do you dislike about Box?** I'm not sure i ever had any issue while using box, always worked well **What problems is Box solving and how is that benefiting you?** We use is as a centralized location for storage. Files can be organized into folders and subfolders, making it easier to manage and locate specific content. enables users to share files and collaborate with others ### 30. Box Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Box?** I like that box allows for easy and efficient file sharing and file stroage. Makes it easy to collaborate with colleagues.It is also very user friendly. **What do you dislike about Box?** I wish that teams had the ability to live update files with one another in box. Currently only one user can edit a doc at a time by locking the file and then re-uploading the new content. **What problems is Box solving and how is that benefiting you?** Helping me collaborate cross functionally within my company. Helps keep all files in one place. ### 31. Review of Box **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Box?** Box has great security and is simple to use. **What do you dislike about Box?** When I search for something, I usually get way too many results to search through. **What problems is Box solving and how is that benefiting you?** Having one location where all files are stored. Using Box helps us stay organized and makes it easy to find documents. ### 32. I have used box to share and store , and share pictures in Box and it has been so smooth. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Box?** Easy to upload and dowload large files and images. Sharing files and images is super easy too. **What do you dislike about Box?** Nothing that I could think of! I have not used it on a larger scale extensively, but it was nice siftware to use. **What problems is Box solving and how is that benefiting you?** Personally for me, I always look for options that will help me or my company have a central place to share large files and folders and have them synced on a regular basis. Box has helped me solve this problem in a big , and in the best way possible. It's loose on your pockets and easy to naviagte as well. ### 33. Pretty good but there are better options **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Box?** I like the "Notes" feature in Box because of how easy it is to use. **What do you dislike about Box?** There are many other options out there that can easily be integrated to my google account and other accounts. **What problems is Box solving and how is that benefiting you?** I was using Box for cloud storage and taking Notes. ### 34. Worth spending money on an Advanced Tool like this **Rating:** 4.5/5.0 stars **Reviewed by:** Mohit S. | Senior Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Box?** It's a business software which helps organisations to review jn real time. It provides database management solution **What do you dislike about Box?** Refresh rate of the software and the representation of the icons on the screen. **What problems is Box solving and how is that benefiting you?** Less time consuming when the cookies are fresh additionally it gives easy user interface and its enhanced security features also looks safe. ### 35. Its a business software which reviews in real time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Box?** Box is a platform which provides cloud space to organisations for data management and derived better data management and also helps with better management kf your data in cloud **What do you dislike about Box?** Refresh rate of the software and the loading time of the website and the representation of the icons on the screen and sometimes it shows error while editing the documents **What problems is Box solving and how is that benefiting you?** It consumes less time has a faster and has a better user experience and the UI is better than the competetion and it also protects the content of the organisation ### 36. Very good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Box?** Fast response and can easily implemented The customer support which they are providing **What do you dislike about Box?** UI could have been better sometimes i feel bit slow **What problems is Box solving and how is that benefiting you?** I have been used for e signatutre it has worked like a charm ### 37. Best cloud platform **Rating:** 4.5/5.0 stars **Reviewed by:** Pratiksha J. | Digital marketing associate, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2023 **What do you like best about Box?** With this content cloud, we get a single, secure platform for allof our content. The best thing in the box is it's simplified workflow. **What do you dislike about Box?** Well there is nothing to dislike in Box. I would love to see more update. **What problems is Box solving and how is that benefiting you?** It helps me in managing my content. ### 38. G2 is the world's largest tech marketplace where businesses can discover, review, and manage. **Rating:** 4.5/5.0 stars **Reviewed by:** Praveen B. | Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Box?** It is reliable for filesharing and for cloud based content management **What do you dislike about Box?** Sometimes it takes time to reload due to server issue I guess. **What problems is Box solving and how is that benefiting you?** You can edit Microsoft Office documents stored in Box either online using the Word, Excel, and PowerPoint Online apps, or on your computer. ### 39. Best cloud application **Rating:** 4.5/5.0 stars **Reviewed by:** Vivek K. | Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2023 **What do you like best about Box?** Bect feature in box is it knows how to manage all the fearure in one platform **What do you dislike about Box?** It can work on its graphic more for a better experience **What problems is Box solving and how is that benefiting you?** Its helping me in collating my data in a single platform and utilising it. ### 40. Great Collaboration tool **Rating:** 4.5/5.0 stars **Reviewed by:** Gary V. | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Box?** Messaging functionality, sharing across multiple companies live, accessability of any form of documentatation, mobile accessabile, and a growing industry wide trusted space. **What do you dislike about Box?** latency has been an issue for us in the past **What problems is Box solving and how is that benefiting you?** Collaboration tool with messaging/comment inclusion ### 41. Box for Client Facing Files **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2023 **What do you like best about Box?** I like that Box is well-respected and a great place to house files for clients that prefer Microsoft products over Google. **What do you dislike about Box?** I wish Box had real-time editing features like Google. **What problems is Box solving and how is that benefiting you?** Box is a great place to house client facing files. Box is easy to access for those with our google accounts ### 42. An easier way of getting things done **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2023 **What do you like best about Box?** The heplful part from my side would be, the multiple people can work together in a cloud. Also it's very convenient to log in and upload files on the cloud. **What do you dislike about Box?** The interface can be quite challenging to learn for new users and the syncing of the files becomes hectic at times **What problems is Box solving and how is that benefiting you?** For me, box is being very helpful in terms of connectivity across all my devices, as it has the ability to communicate easily within multiple devices ### 43. I save a lot of files, it is excellent and works powerfully **Rating:** 5.0/5.0 stars **Reviewed by:** Daniela A. | Product Designer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Box?** Box's large storage capacity, secure environment and easy-to-use interface made it easy for me to get started with the service and start using it to store and access my most important information. This program has provided me with secure storage for my massive data, and the data I have collected can be distributed to various audiences. It is easy to use and works with a variety of platforms. It has fully backed up the projects. **What do you dislike about Box?** I am not sure if it is a problem with the software or my computer, but it is prolonged without question when I install the software or start it for the first time. **What problems is Box solving and how is that benefiting you?** We are creating a fantastic internal storage tool based on Box folders so that we can easily locate and share any file with anyone in the organization. Customer project models can be stored here seamlessly. We are working on large collections of documents that will be shared with a large number of people via email, so this works great, and I appreciate the concept of being able to store them without worrying about them being hacked or stolen. ### 44. Easier alternative for sharepoint **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2023 **What do you like best about Box?** Easy to drop , share and save my files and collaborate **What do you dislike about Box?** Cost is on higher side, access should be provided for APIs to connect to tableau or spurce programatically **What problems is Box solving and how is that benefiting you?** Collaborating platform to store huge csv and excel files ### 45. Secured Application **Rating:** 5.0/5.0 stars **Reviewed by:** Fathima C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Box?** It is very helpful for sharing the confidential files and it is very secured and also useful for storing large files **What do you dislike about Box?** As far as i have used did not find anything. **What problems is Box solving and how is that benefiting you?** We are using box to share files and work together all in one place and we are using box for files that needs e signature which is very easy if we have box. ### 46. its good **Rating:** 4.0/5.0 stars **Reviewed by:** Srishti T. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Box?** What do you like best about Box?-easy to use **What do you dislike about Box?** What do you like best about Box?- nothing **What problems is Box solving and how is that benefiting you?** What problems is Box solving and how is that benefiting you? prospecting, data collection ### 47. I have used Box in my business for the past 6 years **Rating:** 3.5/5.0 stars **Reviewed by:** Scott T. | Financial Advisor & President of Innovative Financial Management, Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Box?** Able to collaborate with my coworkers and clients no matter what platform they are using. **What do you dislike about Box?** It can be confusing to people who are not technologiclly savy and not compute literate. **What problems is Box solving and how is that benefiting you?** Sharing documents across platforms and users ### 48. BOX for SALES **Rating:** 4.0/5.0 stars **Reviewed by:** Enrico S. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Box?** I like most the ability to share and store documents. I like that it is one place to view and store it. **What do you dislike about Box?** Difficult to use. I have not learned all the functionality of Box. It does seem powerful. **What problems is Box solving and how is that benefiting you?** It is solving my pain around collaborating and viewing/storing documents. ### 49. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2023 **What do you like best about Box?** the most helpful part from my side would be its ease to share file over the cloud system **What do you dislike about Box?** I would say that the UI can be a bit better and interactive **What problems is Box solving and how is that benefiting you?** Box is letting me stay conected to my peers and it lest me share my files over the network with ease ### 50. Great content management system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Box?** I like that I can access my content remotely. Being able to share documents using a link helps with version control. I love the new Box signature feature. **What do you dislike about Box?** Box does not seem to cater very well to individual users, and there are no good subscription options if you want a single-user license. **What problems is Box solving and how is that benefiting you?** Box enables our entire organization to collaborate on projects securely. ## Box Discussions - [Is Box A document management system?](https://www.g2.com/discussions/is-box-a-document-management-system) - 1 comment, 2 upvotes - [I signed up as a student, can i increase it as a student?](https://www.g2.com/discussions/i-signed-up-as-a-student-can-i-increase-it-as-a-student) - 1 comment, 2 upvotes - [How does Box AI workflow automation reduce manual work in content-heavy processes?](https://www.g2.com/discussions/how-does-box-ai-workflow-automation-reduce-manual-work-in-content-heavy-processes) - 2 comments, 1 upvote - [What integrations should you look for in an intelligent content management platform such as Box?](https://www.g2.com/discussions/what-integrations-should-you-look-for-in-an-intelligent-content-management-platform-such-as-box) - 1 comment, 1 upvote - [How do organizations use Box to keep content secure and compliant when adopting AI?](https://www.g2.com/discussions/how-do-organizations-use-box-to-keep-content-secure-and-compliant-when-adopting-ai) - 1 comment, 1 upvote - [View Box pricing details and edition comparison](https://www.g2.com/products/box/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+02%3A26%3A38+-0500&secure%5Bsession_id%5D=d30566c2-7cd8-4a89-a525-357582d58b29&secure%5Btoken%5D=2db48c547ad95250a98359cfac58dbdb40daa52ad6d0e65ca9136872ebe49cb7&format=llm_user) ## Box Integrations - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Adobe Express](https://www.g2.com/products/adobe-express/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - [Ares Commander](https://www.g2.com/products/ares-commander/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Autodesk Forma (formerly Autodesk Construction Cloud)](https://www.g2.com/products/autodesk-forma-formerly-autodesk-construction-cloud/reviews) - [Box Sign](https://www.g2.com/products/box-sign/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews) - [Cascade CMS](https://www.g2.com/products/cascade-cms/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Claude](https://www.g2.com/products/anthropic-claude/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Crooze Digital Asset Management](https://www.g2.com/products/crooze-digital-asset-management/reviews) - [CrowdStrike Falcon Shield](https://www.g2.com/products/crowdstrike-falcon-shield/reviews) - [Domo](https://www.g2.com/products/domo/reviews) - [FloQast](https://www.g2.com/products/floqast/reviews) - [Formstack](https://www.g2.com/products/formstack-llc-formstack/reviews) - [Gemini](https://www.g2.com/products/gemini-trust-company-llc-gemini/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Glean](https://www.g2.com/products/glean-technologies-glean/reviews) - [Google Drive & Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - [Logikcull](https://www.g2.com/products/logikcull/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Copilot](https://www.g2.com/products/microsoft-microsoft-copilot/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [Moveworks](https://www.g2.com/products/moveworks/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Sana Agents](https://www.g2.com/products/sana-agents/reviews) - [Scoro](https://www.g2.com/products/scoro/reviews) - [ServiceNow Integration Hub](https://www.g2.com/products/servicenow-integration-hub/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [TradeLink](https://www.g2.com/products/tradelink/reviews) - [Tray.ai](https://www.g2.com/products/tray-ai/reviews) - [TrueContext](https://www.g2.com/products/truecontext/reviews) - [Vimeo](https://www.g2.com/products/vimeo/reviews) - [Workato](https://www.g2.com/products/workato/reviews) - [Workfront](https://www.g2.com/products/workfront/reviews) - [Workplace from Meta](https://www.g2.com/products/workplace-from-meta/reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) ## Box Features **Signature Process** - Document Signing - Reminders and Expirations - Sign-In Process - Mobile Signatures - Signature Workflow - Bulk Digital Signatures - Reporting - Signature Document Creation **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - E-Signature** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Security and Scalability** - Regulatory Compliance - Signature History and Audit - Enterprise Scalability **Platform** - Custom Branding - User, Role, and Access Management - Internationalization - Performance and Reliability - Integration APIs **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top Box Alternatives - [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) - 4.2/5.0 (1,475 reviews) - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews) - [Revver](https://www.g2.com/products/revver/reviews) - 4.3/5.0 (400 reviews)