--- title: Box Reviews meta_title: 'Box Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 5260 reviews by the users' company size, role or industry to find out how Box works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 5260 scale: '5' date_modified: '2026-08-04' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Box Reviews **Vendor:** Box **Category:** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) **Average Rating:** 4.2/5.0 **Total Reviews:** 5,260 ## About Box Box: The leader in Intelligent Content Management — Store, secure, and automate content on an AI-powered platform Box helps businesses of every size get more value from their documents and files with stringent security controls, intelligent workflow automation, and AI agents that extract critical insight. ✓ Box AI — Summarize documents, extract insights, ask questions in natural language, and deploy and create intelligent AI agents that automate repetitive work ✓ Intelligent workflow automation — Streamline reviews, contract approvals, and onboarding with AI-powered workflows ✓ Security and compliance — Protect sensitive information with granular access controls, intelligent threat detection, and AI governance that meet HIPAA, FINRA, FedRAMP, and GDPR standards ✓ Integrations and extensibility — Connect Box with 1,500+ popular apps or extend functionality with APIs and SDKs ✓ Industry solutions — Trusted by leading finance, technology, government, and life sciences organizations for secure collaboration and AI-enhanced productivity ## Box Pros & Cons **What users like:** - Users find Box extremely **easy to use** , appreciating its intuitive design and minimal training requirements. (96 reviews) - Users value the **robust security measures** of Box, ensuring safe storage and sharing of sensitive documents seamlessly. (57 reviews) - Users love the **simplicity of sharing and collaborating** with Box, enhancing productivity and peace of mind in managing files. (54 reviews) - Users appreciate the **easy sharing** capabilities of Box, enabling secure, organized collaboration from any device. (50 reviews) - Users value the **seamless integration** of Box, enhancing collaboration and simplifying file management across platforms. (47 reviews) - Collaboration (38 reviews) - Users find Box to be **intuitive and user-friendly** , making it easy to store and manage documents efficiently. (34 reviews) - Easy Collaboration (33 reviews) - Team Collaboration (33 reviews) - Easy Integration (32 reviews) **What users dislike:** - Users often experience **slow performance** with Box, especially during file syncing and mobile app usage. (30 reviews) - Users feel that Box is **expensive** , especially for smaller teams compared to other storage options available. (27 reviews) - Users find the **storage limitations** of Box frustrating, particularly due to costs and inadequate organizing options. (20 reviews) - Users find Box **lacking advanced features** , making it challenging for newcomers to utilize its capabilities effectively. (17 reviews) - Users report **performance issues** with Box, including slow uploads, downloads, and syncing that hinder productivity. (17 reviews) - Users often face **connectivity issues** with Box, experiencing syncing problems and limited connection options. (15 reviews) - Interface Usability (15 reviews) - Users face **syncing issues** with Box, including delays and difficulties managing offline file access effectively. (15 reviews) - Cost Limitations (14 reviews) - Learning Curve (14 reviews) ## Box Reviews ### 1. Secure Collaboration, Easy Setup but Sync Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Box?** I like that Box allows us to share documents with coworkers on any device and collaborate on them without the need to send emails. I feel like Box is more into security and audit trails compared to Dropbox or Google Drive, and I like the safe aspect of it. The initial setup of Box was very easy and sweet to hold. **What do you dislike about Box?** Sometimes it's a bit slow to sync, so I would work on the speed of synchronization. **What problems is Box solving and how is that benefiting you?** I use Box to share and collaborate on documents with coworkers without needing to send emails, accessible on any device. ### 2. Effortless File Sharing and Team Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Isabel M. | Senior Producer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2025 **What do you like best about Box?** It's easy to use and share files with the rest of the team. Its integration with our agency's platform makes it simple to upload and organize files of any project. The historic versions are another great feature when working with a huge amount of files, it allows to restore to previous versions and also download. **What do you dislike about Box?** Sometimes it can be tricky to look for a file when it only searches to the same folder by default **What problems is Box solving and how is that benefiting you?** I work in a global agency, Box makes it easy to collaborate around the world, storing and organizing files without setbacks. ### 3. Secure and User-Friendly, but Stability Needs Work **Rating:** 4.0/5.0 stars **Reviewed by:** Johrel T. | IT SupportTechnician, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Box?** I appreciate the security features of Box, especially how it connects with our company email account and utilizes multi-factor authentication for added security. This makes storing files and documents feel much safer. Additionally, I find Box incredibly user-friendly; sharing files is seamless and can be done with just one click of a button. The ease of setup was also impressive, as I could simply log in with my company email through Single Sign-On. Overall, the user experience is straightforward and efficient, making file management and collaboration much more convenient. **What do you dislike about Box?** I find the stability of the Box app problematic. It is sometimes slow and has connectivity issues, leading to disruptions in my workflow. Additionally, there are occasional bugs that affect daily tasks. Although I am not a developer and cannot offer specific solutions, I believe the developers should focus more on enhancing the app's stability and its compatibility with different operating systems to resolve these issues. **What problems is Box solving and how is that benefiting you?** I use Box for secure file storage and easy sharing, thanks to its MFA security and user-friendly interface. ### 4. Best-in-Class Tool for Secure External Collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Gunavant S. | IT Support Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Box?** This is the best tool for external collaboration. It provides strong security for data stored in the cloud. **What do you dislike about Box?** I haven’t found anything in particular to dislike about the tool. **What problems is Box solving and how is that benefiting you?** There are multiple clients who aren’t on the same platform as our organisation, so it’s always been difficult to share files, documents, and similar items. This has solved that problem for us to a large extent. ### 5. Rock-Solid Reliability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Box?** Reliability, connection speed, security of business data. We have a variety of file types and it stores it all. **What do you dislike about Box?** Not able as a small business to see the features and how to potentially use them. Would love to know what features are available and how they might benefit us, a small business. **What problems is Box solving and how is that benefiting you?** As a small business we store all business documents in box. We created multiple folders and then permit access levels to those folders. Files are secure! ### 6. Maybe I'm a dinosaur, but I like Dropbox better **Rating:** 2.5/5.0 stars **Reviewed by:** Scott D. | Senior Graphic Designer, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Box?** Its a great solution to host your files, access them from anywhere, send a link to anyone anywhere and allow them to preview it; as long as they are also savvy with technology. I'm happy when I'm working with a client thats using it because I know my way around the user interface, but I'd be happier if it was Dropbox. **What do you dislike about Box?** Its just not Dropbox, again maybe I've just been using Dropbox too long; but I can't find a reason to switch. **What problems is Box solving and how is that benefiting you?** Box solves the problem of collaborating over distance or with other companies; need to share files, easy, send a link, need them to preview it, easy, need to organize your files in cloud storage, easy. It makes running a small agency a breeze. ### 7. Easy Integration and Smooth Collaboration in Box **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Box?** The best thing about box is that it allows easy integration, provides one platform for a number of people to work, edit or modify document. It gives a collaborative view to the work. **What do you dislike about Box?** Although box is a very good tool however it also has some limitations like it is quite an expensive tool, user may face a delay while uploading larger documents. **What problems is Box solving and how is that benefiting you?** Box helps to store large files with security. It can be shared through secured links and permission to access can be made as per the organisational needs. ### 8. Box powers enterprise and public-sector agencies with AI-enabled intelligence, compliance & security **Rating:** 5.0/5.0 stars **Reviewed by:** Donald H. | Executive Vice President - Global Alliances and GTM, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Box?** Outside of the TEAM, what I like best about Box is Box's new Enterprise Advanced. With Intelligent Content Management + multi-model AI, Box grants public sector agencies and enterprises of all sizes with THE platform to drive their workflow automation, AI-powered innovations, and cost-containment while ensuring the foundational elements of compliance, security, trust and governance remain the underpinning area of focus for the platform. Simply: stellar! **What do you dislike about Box?** There is not much I dislike about Box. I think a continued focus on partner eco-system advocacy, co-branded messaging with partners and continued efforts around AI innovations will close the gaps for customers as they lay the foundation for digital evolution with Box as THE enabling platform for those outcomes. Co-innovation may also be an opportunity with the partner eco-system as we explore MCPs, A2A workflows and other edge innovations to grant CIO's, CISO's and business leaders with the broadest set of innovations possible - leveraging Box. **What problems is Box solving and how is that benefiting you?** At mxHERO, we use Box as both a customer and a partner. As a customer, we use Box Enterprise Advanced with Box AI Studio, Box DocGen, BoxSign and all of the core features of Box including Box Hubs. As a partner, we tap into the Box API to power up email content ingestion for our partners and customers to intelligently route email content and metadata along with attachments right into Box. ### 9. Unmatched Security and Seamless Collaboration Across Platforms **Rating:** 4.0/5.0 stars **Reviewed by:** Dinesh B. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Box?** The best things about Box are its enterprise grade security and compliance and seamless collaboration with external partners across tools like Microsoft 365, Google Workspace, Slack, and Salesforce. **What do you dislike about Box?** Common dislikes about Box include higher pricing, slower sync with large files, a steeper learning curve, and frustrating billing support experiences compared to rivals. **What problems is Box solving and how is that benefiting you?** Box is typically used to securely store, share, and collaborate on files in the cloud, while automating content-centric workflows across teams and apps. It’s also used as a platform to build content-driven applications via APIs and integrations. ### 10. Easy File Management but Needs Better Layout **Rating:** 3.5/5.0 stars **Reviewed by:** Karolina Z. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Box?** I find Box pretty easy to use, which makes it simple to manage and edit files. The initial setup was so straightforward that I don't even remember the process, which speaks to how user-friendly it was. **What do you dislike about Box?** The visual layout could be improved, and it should be easier to open all the folders at once. **What problems is Box solving and how is that benefiting you?** I use Box to store my project files, solving problems with asset management. ### 11. Accessible UI, Smooth Navigation, and Seamless Office 365 Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Program Development | Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Box?** The UI is easily accessible from all devices, and navigation is simple. Box integrates with the Office 365 suite very well. The performance of Box provides no downtime for use. **What do you dislike about Box?** The pricing for Box to be used as an archive is quite expensive and must be maintained as a file sharing and active file storage. **What problems is Box solving and how is that benefiting you?** Box makes it easy to share files with outside entities and set permissions accordingly. ### 12. Reliable and Secure Cloud Storage for Teams” **Rating:** 4.0/5.0 stars **Reviewed by:** Divya O. | Student Mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Box?** Box simplifies file storage and collaboration, making these tasks incredibly straightforward. I particularly value how effortless it is to share files and collaborate in real time, which is especially helpful when working with different teams. The version control system, along with integrations with tools such as Microsoft Office and Google Workspace, proves to be extremely beneficial. The user interface is intuitive, and the robust security features provide reassurance that data remains protected. **What do you dislike about Box?** At times, syncing can be somewhat slow, particularly when handling large files. I also find that the mobile app could be more responsive and easier to use. On top of that, the pricing may seem a bit steep for smaller teams, especially when compared to some other options. **What problems is Box solving and how is that benefiting you?** Box enables our team to securely store, manage, and share files within a single, centralized platform. It addresses the challenges of scattered data and version confusion by providing real-time collaboration and robust version control. The platform’s advanced security features, along with its integrations with tools such as Microsoft 365 and Google Workspace, ensure that file sharing is both seamless and compliant. Thanks to these capabilities, our workflows have become more efficient, communication has improved, and we spend less time managing documents. ### 13. Great for Secure Sharing, But PDF Downloads Need Streamlining **Rating:** 5.0/5.0 stars **Reviewed by:** Donna T. | Staff Accountant, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Box?** I like that you can share documents with trusted colleagues from different corporations. Also that the documents are there for as long as you need them. Especially if you need to refer to a document in the past to research a trend for a particular item. **What do you dislike about Box?** I think the only thing I don't like is when you download documents, it takes you to multiple screens to save as PDF. **What problems is Box solving and how is that benefiting you?** It's making life a lot easier because before, I would have to ask the other corporation to send me the documents that I needed. Now they just upload the documents to Box and I can download what I need without having to request the documents. ### 14. Its nice to share large datasets or files without needing to take up memory **Rating:** 3.5/5.0 stars **Reviewed by:** Monet G. | Graduate research assistant, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Box?** I have used it to share large datasets for both work and leisure, mostly pictures. I work with game camera pictures for wildlife population surveys, and had multiple technicians analyzing photos remotely. It was nice to know that they could see the photos and upload their own data within the same folders and I can immediately access it. It also saved them from needing to download thousands of pictures onto their personal laptops, and saved me from needing to share an external hard drive with multiple people or purchase multiple external hard drives for them to take, that I would then be worried about losing. **What do you dislike about Box?** While I like that the software I used could integrate my files in from Box the same way it would if it were on my desktop hard drive, doing this through box did make the process go a little more slowly. This was the case whether I was on good or poor internet speeds, on wifi and ethernet. It also was a little confusing at times to change/modify permissions for people on shared folders. **What problems is Box solving and how is that benefiting you?** It helps with sharing large databases with people, making edits and modifying them in real time, and collaborating, all without needing to take up space on my desktop hard drive. It is also nice to be able to easily access it through my phone app if I received a question from one of my technicians while I was not in the office or at a computer. ### 15. Secure File Sharing Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Ahmed Z. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Box?** I use Box to share, manage, and securely share files. I like how easy it is to use. You can easily store, share, and access files. I appreciate the file sharing and easy access controls because they simplify collaboration. The initial setup of Box was straightforward. **What do you dislike about Box?** The interface can feel unintuitive at times, and some actions take too many steps to load. Navigation menus could be simplified, and the number of clicks needed could be reduced. **What problems is Box solving and how is that benefiting you?** I use Box to securely organize and share files. It simplifies collaboration with easy access controls and file sharing, making it straightforward to manage and distribute files. ### 16. using box for storage **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Box?** What stands out most about Box is its strong focus on secure collaboration and workflow efficiency. It combines cloud storage with features like version control, task assignments, and fine-grained sharing permissions, making it easy for teams to work together without emailing files back and forth. Its integrations with tools like Microsoft 365, Google Workspace, and Slack, plus automation through Box Relay, make managing documents and business processes smooth and efficient, especially for enterprises handling sensitive data. **What do you dislike about Box?** One downside of Box is that its interface can feel more complex and less intuitive than simpler cloud storage options, which can make it harder for new users to navigate. Some features, especially advanced security and workflow tools, are only available on higher-priced plans, which can be costly for smaller teams. Upload and sync speeds can also be slower compared to competitors like Dropbox, and offline access can sometimes be limited or cumbersome. **What problems is Box solving and how is that benefiting you?** Box solves the problem of securely storing and sharing files in a way that keeps teams connected and organized. Instead of emailing large attachments or juggling multiple versions of a document, Box allows you to upload files once and share controlled links with colleagues or clients. This benefits you by saving time, reducing errors from multiple file versions, and giving you confidence that your files are secure and accessible from anywhere, whether on a computer or mobile device. ### 17. Effortless File Sharing with Box **Rating:** 5.0/5.0 stars **Reviewed by:** Monica P. | Clincal Research Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Box?** I use Box to store and file documents and share them with my team. I really enjoy that I can drag files from my desktop into Box, and the way the files are organized is easily accessible. It allows multiple people to access documents at the same time, which is a huge help for our team. This saves me time because I am able to move files easily from my desktop or another folder into Box without any issues. The initial setup was very easy. **What do you dislike about Box?** More storage size options. **What problems is Box solving and how is that benefiting you?** I use Box to store, file, and share documents with my team. It allows multiple people to access documents simultaneously, saving time by easily moving files from my desktop without issues. ### 18. Easy Integration and Centralized File Management **Rating:** 4.5/5.0 stars **Reviewed by:** AKSH D. | Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Box?** It's easy to integrate and understand. Manage all files in one centralized place. **What do you dislike about Box?** Only one thing I hate is about subscription model. when user increase cost is also increase. Rest everything is fine. **What problems is Box solving and how is that benefiting you?** It helps me to put and manage all files in one centralized place. ### 19. Reliable for File Transfers, Lacks Built-in Editing **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2026 **What do you like best about Box?** I like the public HTTP download feature in Box. It helps me host files that I can share privately or expose for HTTP download. The initial setup of Box was easy. **What do you dislike about Box?** I don't like that Box doesn't have a built-in editor like Google Drive. It would be better if they provided a built-in text editor or docx editor. **What problems is Box solving and how is that benefiting you?** I use Box to host files for private sharing and public HTTP download, avoiding bandwidth limits. ### 20. Box Keeps Everything Organized, Secure, and Accessible **Rating:** 5.0/5.0 stars **Reviewed by:** Diptesh J. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2026 **What do you like best about Box?** Box keeps everything organised, clean, and accessible with security **What do you dislike about Box?** For some advacnce features we need to go for higher plans, some time larger files become slow. **What problems is Box solving and how is that benefiting you?** For the organization I am working we have all document at one place with security and can easily share among team. ### 21. Easy Setup and Smooth Experience with Box **Rating:** 4.5/5.0 stars **Reviewed by:** Nathan H. | Educator., Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2026 **What do you like best about Box?** It's easy to set up and use. I was able to get it up and running right away. **What do you dislike about Box?** I really didn't have anything that I didn't like about Box. **What problems is Box solving and how is that benefiting you?** Sharing and organizing files at work. ### 22. Great tool to manage and collaborate on content **Rating:** 4.5/5.0 stars **Reviewed by:** Ashley A. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2025 **What do you like best about Box?** probably just that it’s easy to share files and that it integrates with my Mac well so I dont have to login every time I can just pull up box through my files. That's my fav feature! **What do you dislike about Box?** just feels clunky, not built for real workflows. more like a fancier dropbox or google drive, but definitely still does the job **What problems is Box solving and how is that benefiting you?** its a great place for me to store files, personal docs, etc. and makes it easy to keep everything in one spot. Also easy to share with my team when we’re working on stuff together or find stuff without having to ask ### 23. Reliable Content Management with Room for Smoother Navigation **Rating:** 4.5/5.0 stars **Reviewed by:** Pushpendra R. | Brand Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Box?** What I really like about Box is how seamless and secure it feels when you're collaborating with a team—especially across departments or even companies. The version history and permissions control are lifesavers when you’re juggling multiple file updates with stakeholders. I’ve used it heavily for sharing contracts, project docs, and even design files, and it’s great knowing everything’s in one place and locked down with proper access controls. Also, the Box Notes feature is underrated. It's handy for quick meeting notes or shared agendas, and it’s nice that you don’t have to jump into Google Docs or something separate. Lately, the AI features have been surprisingly helpful, especially for summarizing long PDFs or extracting key points from proposals. I didn’t expect to rely on that, but now I use it more than I thought I would. **What do you dislike about Box?** The one thing that consistently bugs me is the web interface—it’s functional, but sometimes it feels a bit clunky or slower compared to Google Drive or Dropbox. Navigating deep folder structures or searching for files can take a bit longer than it should, especially if your organization uses Box at scale. Another thing: the desktop sync app isn’t the most intuitive. There were a few times when files didn’t sync right away, and that caused confusion during tight deadlines. I also wish their built-in document previewer supported more formats with better rendering—sometimes it doesn't play nice with larger or complex PowerPoint or Excel files. **What problems is Box solving and how is that benefiting you?** The biggest problem Box solves for us is centralized, secure content management. Before Box, we had files scattered across emails, hard drives, and other cloud tools—it was a mess. Now, everything lives in one place, and we have full control over who sees what, who can edit, and who can download. It’s also helped solve version control headaches. With Box’s version history and locking, there’s no more confusion about who has the “latest” file. On top of that, Box has taken the pain out of sending large files or waiting on signatures. The ease of sharing and e-signing has seriously sped up our processes—especially in legal and HR. Plus, the fact that it’s compliant with security standards like HIPAA and GDPR gives us peace of mind, especially when handling sensitive data. ### 24. Effortless File Sharing and Security with Minor Upload Delays **Rating:** 5.0/5.0 stars **Reviewed by:** Prabodh D. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Box?** Box makes file storage and sharing super easy. Secure cloud setup, easy collaboration tools and real time syncing across devices are the best features. It keeps all document and Media files safe and can be access from anywhere. **What do you dislike about Box?** Box works quite smoothly. No major issues so far. Just a few minior delays while uploading large and multiple documents. **What problems is Box solving and how is that benefiting you?** Box assists me in storing files and managing the shopping process, which makes collaboration both easier and more secure. I appreciate its reliable cloud access, version control, and the smooth coordination it enables within my team. ### 25. Easy Integrations, But Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Thomas S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Box?** Straightforward integrations and it doesn't require a learning curve **What do you dislike about Box?** It's yet another app that has to be on my desktop and other devices. Because storage is such a commodity, at least the way I use it, having a million different storage apps becomes a bit of a organizational mess. **What problems is Box solving and how is that benefiting you?** Mainly just collaboration, particularly in situations where there are security concerns. Box seems to be trusted by larger organizations for sensitive data/documents ### 26. Efficient Document Sharing with User-Friendly Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Sara H. **Reviewed Date:** February 09, 2026 **What do you like best about Box?** I like that Box is user-friendly and it makes organizing easy. The customer service is fast in responding, which I appreciate. I also find it valuable that updates are shared in real-time, making collaboration on shared projects seamless. Plus, the initial setup was easy. **What do you dislike about Box?** Sometimes there can be hiccups with user settings. **What problems is Box solving and how is that benefiting you?** I use Box for working simultaneously on shared projects, keeping recent drafts accessible to the team, sharing real-time updates, and organizing documents easily. It's user-friendly with fast customer service. ### 27. Effortless Organization and Easy Search Make It a Standout **Rating:** 4.0/5.0 stars **Reviewed by:** Christina B. | Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Box?** I like the way it can default create the box for every separate thing, its is to transfer something to box, a easy to search. Easy to start and use. I use Box multiple times a day **What do you dislike about Box?** So far it works well for what I need, have not noticed a lot of draw back **What problems is Box solving and how is that benefiting you?** Keeping documents all together ### 28. Centralized Storage That Makes Sharing Easy for Large Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Nicol M. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Box?** Centralised storage for a large staff team - for Internal and external share **What do you dislike about Box?** Continuously have to reshare folder access after 30 days **What problems is Box solving and how is that benefiting you?** It’s allows for sharing across cross functional teams especially larger file share which is beneficial in the creative industry ### 29. Easy to Use, Generous Storage, and Smooth Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Helen M. | Creative Producer and Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Box?** Ease of use, amount of storage you get in basic packages is far better than competitors products Easy to share and collaborate with **What do you dislike about Box?** Packages jump up in price considerably after basic package offers **What problems is Box solving and how is that benefiting you?** File transfer to clients ### 30. Powerful Search and Clear Versioning Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Box?** The ability to search files/folders/people, and the versioning settinsg that show you how often the document or file has ben updated and by who **What do you dislike about Box?** It can be very clunky when trying to share files - I often have to reload the file a few times before being able to open the share settings. **What problems is Box solving and how is that benefiting you?** One central hub for all project files, limiting access to my department ### 31. Secure and easy file management with box **Rating:** 5.0/5.0 stars **Reviewed by:** Manish K. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Box?** Box makes file storage and sharing incredibly easy and secure. The interface is clean and uploading or organizing files takes no time. It integrates perfectly with other tools. **What do you dislike about Box?** There's very little to dislike, but large file uploads can take a bit of time and the mobile app could be more smoother. **What problems is Box solving and how is that benefiting you?** Box helps us manage our travel products and packages by organizing client details, images, brochures and documents in one secure place. It makes sharing files with team members and partners easy, even from different locations. This saves time keeps everything organized and ensures our data is always accessible. ### 32. Effortless File Sharing and Secure Storage **Rating:** 4.5/5.0 stars **Reviewed by:** Surendra G. | Customer Support executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Box?** Like how easy box makes it to store and share files securely. Its simple to use, quick to setup and integrates smoothly with the tools. **What do you dislike about Box?** Sync speed is slightly slow for larger file size. **What problems is Box solving and how is that benefiting you?** Box helps me organize and store all my travel documents, images and content in one secure place. it makes sharing files with my team easy and ensure everything is accesible from anywhere saving time and keeping my workflow smooth. ### 33. Easy to use and integrates perfectly with my daily tools **Rating:** 5.0/5.0 stars **Reviewed by:** jesus dair y. | Customer Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Box?** Easy to use, configure alongside other programs that complement its functionality **What do you dislike about Box?** At the moment, I don't think there's anything wrong to highlight since it integrates perfectly with the tools I use daily. **What problems is Box solving and how is that benefiting you?** Secure storage of documents and information in different formats, share files with the work team, study, and more ### 34. Seamless Desktop Integration for Effortless File Management **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos R. | Project Manager III, Systems Solutions and Deployment (SSD), Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Box?** I really appreciate how it integrates seamlessly with my desktop file finder, allowing me to drag and save files quickly and efficiently. **What do you dislike about Box?** I would like to see the option to integrate with OneDrive on Teams. However, I understand that this could be restricted by the current security policies set by my organization. **What problems is Box solving and how is that benefiting you?** Box is HIPAA compliant, which makes it an excellent choice for our healthcare organization. ### 35. Effortless File Management and Seamless Collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Ritu N. | Travel specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Box?** Box helps to store, share and manage files or documents securely. The interface is clean, collaboration is very smooth, and it works well across devices. **What do you dislike about Box?** It functions seamlessly and fulfills all the necessary requirements for cloud storage. **What problems is Box solving and how is that benefiting you?** This tool allows me to securely store and organize a large amount of travel content, such as images, itinerary PDFs, and other client documents, all in one place. It also makes collaboration within our team much easier, enabling quick access and seamless sharing with both partners and clients. ### 36. Secure and Reliable Cloud Storage Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Box?** What I like best about Box is the level of control and security it gives me while sharing documents. I can easily manage permissions, securely collaborate with my team and access documents from anywhere without worrying about data security. **What do you dislike about Box?** Advanced features are available only in higher-tier plans. **What problems is Box solving and how is that benefiting you?** Box makes it easier for me to store, organize, find, and share documents securely, while still keeping control over who can access them. It streamlines collaboration and helps ensure that information is shared safely. ### 37. Excellent Storage Solution for Effortless Management **Rating:** 5.0/5.0 stars **Reviewed by:** Nico K. | Chief Information Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2025 **What do you like best about Box?** Great storage solution for managing and organizing files securely, with easy sharing and collaboration across teams. **What do you dislike about Box?** The user interface can sometimes feel clunky, and advanced features require higher-tier plans. Syncing large files occasionally takes longer than expected. If you want, I can also make a slightly longer, polished version that reads smoothly for official reviews. Do you want me to do that? **What problems is Box solving and how is that benefiting you?** Box solves the challenge of securely storing, organizing, and sharing files across teams and devices. It streamlines collaboration, reduces the risk of version conflicts, and ensures important documents are always accessible. This improves productivity, simplifies project management, and allows for smoother workflows, especially when working remotely or with multiple collaborators. ### 38. Strong Security and Compliance You Can Trust **Rating:** 4.0/5.0 stars **Reviewed by:** khawla a. | Logistics Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Box?** strong security and compliance capabilities **What do you dislike about Box?** performance at times. Uploading or syncing large files can occasionally be slower than expected **What problems is Box solving and how is that benefiting you?** Box is mainly solving the problem of scattered, insecure, and hard-to-access files, and that directly improves how teams work day to day. ### 39. Powerful Collaboration with Room to Grow for Admins **Rating:** 4.5/5.0 stars **Reviewed by:** Evy L. | IT Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Box?** What I like best about Box is its ability to support large-scale collaboration while maintaining strong data ownership through Divisional Service Accounts. Features like metadata and deprovisioned user data access are especially valuable for lifecycle management. We rely on Box daily for collaboration and data management, and having direct access to responsive, knowledgeable Box Support has been a key factor in our continued success. **What do you dislike about Box?** We’ve found that Box’s current permission model lacks the granularity Divisional IT groups need to fully manage content, which adds complexity to delegation and support. There’s also no simple way to customize admin roles or create tiered access levels (e.g., read-only or folder-specific admin rights). Metadata and Retention features are powerful but not intuitive, leading to low adoption without extensive training. Users often struggle to understand the difference between Box Drive, local sync, and cloud storage — which increases support tickets and confusion. While Box Support is excellent and responsive, the ease of implementation for our closed structure has been challenging. Communicating ownership changes and permissions to both IT and end users is difficult due to limited ease of integration and admin flexibility. That said, Box continues to evolve, and we’re optimistic that future enhancements will help better support enterprise-scale governance and usability. **What problems is Box solving and how is that benefiting you?** Box solves the challenge of securely storing and managing large volumes of shared data across diverse teams and departments. By centralizing ownership through Divisional Service Accounts, it reduces the risk of data loss when users leave or change roles. This structure improves data security, simplifies access management, and ensures continuity. For me, this means less time spent on troubleshooting access issues and more confidence that important files are organized and protected — enabling smoother collaboration and faster resolution of problems. ### 40. Secure Transfer and Effective Segmentation with BOX **Rating:** 4.5/5.0 stars **Reviewed by:** Jose Guillermo Q. | Customs Lead, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Box?** that the use can be segmented to external or internal, that BOX allows secure document transfer, also that specific addresses can be generated for storage folders **What do you dislike about Box?** that it is not an application or platform very or so used by many companies, some prefer other products available in the market **What problems is Box solving and how is that benefiting you?** Maintenance of folders to organize foreign trade files, simple generation of email addresses for archiving ### 41. Seamless Collaboration and Security with Box **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Box?** What I appreciate most about Box is how it strikes a seamless balance between secure content management and smooth collaboration among teams, partners, and clients. It offers enterprise-level security and compliance, yet still enables users to share, edit, co-author, and manage workflows in real time with ease—eliminating concerns about version conflicts or data loss. The integration with tools such as Microsoft 365, Salesforce, Slack, and DocuSign transforms Box from a simple storage solution into a central hub for content-focused work. **What do you dislike about Box?** What I find challenging about Box is that, despite its impressive robustness, certain advanced features such as workflow automation, permissions setup, and governance controls can be quite complex. Making the most of these often demands extra guidance or assistance from an administrator. While Box is undeniably powerful, it isn't always straightforward for newcomers or those without a technical background. Introducing a more streamlined user interface or offering guided setup options for these advanced tools could significantly ease the adoption process. **What problems is Box solving and how is that benefiting you?** Box solves the problem of scattered content, security risks, and slow collaboration. By centralizing all files in a secure, compliant, and collaborative platform, it improves efficiency, workflow automation, external sharing, and governance — saving time while reducing compliance and version-control issues. ### 42. An Amazing Product to Work With **Rating:** 5.0/5.0 stars **Reviewed by:** Alfredo H. | bilingual agent, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Box?** that is a great prodcut to work with, it's amazing! **What do you dislike about Box?** well I think the storage is really good and the signatures options helps a lot. **What problems is Box solving and how is that benefiting you?** data storage in the cloud and documents compilation ### 43. Effortless File Link Sharing Outside Your Organization **Rating:** 4.0/5.0 stars **Reviewed by:** Samuel L. | Project Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Box?** It’s really easy to share a link to a file to someone outside your organization **What do you dislike about Box?** The folder structure permissions can be fiddly to setup **What problems is Box solving and how is that benefiting you?** Making it easy to share files external to our company information ### 44. Easy, Intuitive, and Secure Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Alex R. | SVP, International Finance Leader, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Box?** Easy to use. Intuitive. Secure platform. **What do you dislike about Box?** There are a lot of competitors so really comes down to price. **What problems is Box solving and how is that benefiting you?** Secure collaboration platform allows storing and sharing of online documents. ### 45. Easy File Sharing with Box for Customers and Community **Rating:** 4.5/5.0 stars **Reviewed by:** Rajat V. | Solutions Consultant:  Business, Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Box?** It is easy to drop and share the files with people in the community and with customers **What do you dislike about Box?** Nothing as such to dislike about the Box **What problems is Box solving and how is that benefiting you?** Reaching out to the customers where they're not able to transfer certain files and folders with us for the technical testing puposes ### 46. Access Your Files Anywhere, Anytime **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Box?** It allows to use my files anywhere any time **What do you dislike about Box?** It is not a common platform missing some integrations **What problems is Box solving and how is that benefiting you?** It stores my data any where any time ### 47. Great for Collaboration Despite Clunky UI **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan E. | Creative Copywriter, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2025 **What do you like best about Box?** I really appreciate Box for its capability to facilitate real-time project collaboration across different locations, encompassing various departments, offices, and even across countries. This feature significantly enhances our ability to work together seamlessly and efficiently on projects. Additionally, Box's streamlined nature makes it particularly well-suited for inter-agency collaboration. Although there is an initial learning curve, once set up, Box offers a functional user experience that supports our collaborative working environment. **What do you dislike about Box?** I find the user interface can sometimes feel clunky and sterile. Additionally, there was a learning curve during the initial setup. **What problems is Box solving and how is that benefiting you?** I use Box for project storage, enabling collaborative work across departments and countries, solving collaboration and sharing issues efficiently. ### 48. Super Fast and Exceptionally User-Friendly Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Mason M. | Brand Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Box?** The interface is very organized and user friendly. The platform is super quick when it comes to uploading and downloading. **What do you dislike about Box?** Nothing. It's worked very well for me so far. **What problems is Box solving and how is that benefiting you?** It is benefiting me by being able to hold all of my companies documents and photo assets in one place with quick and easy access. ### 49. Easy to Use, but Windows Mapping Can Be Unreliable **Rating:** 3.0/5.0 stars **Reviewed by:** Anton A. | IT , Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Box?** I like how easy it is to use, and how smoothly it integrates with Windows. **What do you dislike about Box?** It doesn’t always map correctly or work well with Windows. **What problems is Box solving and how is that benefiting you?** Sharing files. ### 50. Seamless Collaboration and Easy File Access Across PC and Phone **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Box?** The collaborative experience and ability to access files on PC and phone. **What do you dislike about Box?** The inability to view videos without downloading first. The inability to rearrange files once uploaded in order to create a playlist **What problems is Box solving and how is that benefiting you?** Sharing large files among a group. Ability to store music files and social media video content amongst staff ## Box Discussions - [Is Box A document management system?](https://www.g2.com/discussions/is-box-a-document-management-system) - 1 comment, 2 upvotes - [I signed up as a student, can i increase it as a student?](https://www.g2.com/discussions/i-signed-up-as-a-student-can-i-increase-it-as-a-student) - 1 comment, 2 upvotes - [How does Box AI workflow automation reduce manual work in content-heavy processes?](https://www.g2.com/discussions/how-does-box-ai-workflow-automation-reduce-manual-work-in-content-heavy-processes) - 2 comments, 1 upvote - [What integrations should you look for in an intelligent content management platform such as Box?](https://www.g2.com/discussions/what-integrations-should-you-look-for-in-an-intelligent-content-management-platform-such-as-box) - 1 comment, 1 upvote - [How do organizations use Box to keep content secure and compliant when adopting AI?](https://www.g2.com/discussions/how-do-organizations-use-box-to-keep-content-secure-and-compliant-when-adopting-ai) - 1 comment, 1 upvote - [View Box pricing details and edition comparison](https://www.g2.com/products/box/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+11%3A27%3A28+-0500&secure%5Bsession_id%5D=bc63fa3c-6914-4aeb-ae29-10d311640235&secure%5Btoken%5D=64edd973326346c9316e780538a93be9f08918b4cf5cf331f64c620f067fd086&format=llm_user) ## Box Integrations - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Adobe Express](https://www.g2.com/products/adobe-express/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - [Ares Commander](https://www.g2.com/products/ares-commander/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Box Sign](https://www.g2.com/products/box-sign/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews) - 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Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - E-Signature** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Security and Scalability** - Regulatory Compliance - Signature History and Audit - Enterprise Scalability **Platform** - Custom Branding - User, Role, and Access Management - Internationalization - Performance and Reliability - Integration APIs **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top Box Alternatives - [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) - 4.2/5.0 (1,476 reviews) - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews) - [Revver](https://www.g2.com/products/revver/reviews) - 4.4/5.0 (430 reviews)