--- title: BookingKoala Reviews meta\_title: 'BookingKoala Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 36 reviews by the users' company size, role or industry to find out how BookingKoala works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 36 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # BookingKoala Reviews & Product Details BookingKoala is a cloud-based booking solution that allows users to manage appointments, track sales growth and manage marketing channels. Features include role-based dashboards, integrated coupons, email and SMS reminders, client referrals and multi-location support. Apps for iOS and Android are also available. BookingKoala provides a customer-facing dashboard that allows clients to manage and view their appointments, refer friends and buy gift cards. Clients can also access a rating tool that lets them provide feedback on service providers. The service provider dashboard displays upcoming appointments, client payments and unassigned bookings. The admin dashboard lets users manage system settings, edit staff information and change access permissions. A built-in reporting system provides data on revenue, payroll and coupon types. Users can set up several types of bookings, such as on-time or recurring appointments. Other features include system logs, cart abandonment reports and in-app notifications. Pricing is per month. Support is offered via email. * * * Seller [BookingKoala](https://www.g2.com/sellers/bookingkoala) Discussions [BookingKoala Community](https://www.g2.com/products/bookingkoala/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Show More ## Pricing Pricing provided by BookingKoala. ### Starter Plan $27 Per Month ### Growing Plan $57 Per Month [ View More Pricing Information ](https://www.g2.com/products/bookingkoala/pricing) ## Top-Rated Alternatives [ ![ZenMaid Software](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ZenMaid Software") ZenMaid Software 4.8/5(16) ](https://www.g2.com/products/zenmaid-software/reviews) [ ![Jobber](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jobber") Jobber 4.6/5(526) ](https://www.g2.com/products/jobber/reviews) [ ![ServiceTitan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ServiceTitan") ServiceTitan 4.4/5(375) ](https://www.g2.com/products/servicetitan/reviews) [ View All Alternatives ](https://www.g2.com/products/bookingkoala/competitors/alternatives) ## User Insights Average based on 36 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) FY figen y. copwriter Marketing and Advertising Small-Business (50 or fewer emp.) 7/20/2023 "Great features!" 5/5 What do you like best about BookingKoala? BookingKoala helped me realize my own business idea. I didn't even have a website. I immediately opened a website and started using other services. very helpful for beginners. Review collected by and hosted on G2.com. What do you dislike about BookingKoala? I don't have any negative thoughts. small and new businesses should definitely use it. Its features are very useful. more can be added. even you can. very easy! Review collected by and hosted on G2.com. What problems is BookingKoala solving and how is that benefiting you? I had a new business, but I didn't even have a website. I didn't have a budget to spare for software. Then I heard of BookingKoala. I always take reservations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Supriya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Supriya S.") SS Supriya S. Visual Commercial Manager Mid-Market (51-1000 emp.) 5/16/2023 "Made my life easier" 5/5 What do you like best about BookingKoala? I've been using this software for some time now as a beta tester for my boss and all I can say is WOW. Everything from the reports, to the provider login is all outstanding. Great customer service, great features, really easy to use & customize to your liking. We are very happy with this software so far. Review collected by and hosted on G2.com. What do you dislike about BookingKoala? The initial setup was tough and took a long time. There are so many features and settings that at first it is a little overwhelming. Review collected by and hosted on G2.com. What problems is BookingKoala solving and how is that benefiting you? Bookingkoala has made multitasking easier for me. I'm able to view my appointments, payments and reviews all together at one platform. Tracking sales and managing marketing channel has never been easier. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Small-Business (50 or fewer emp.) 8/7/2023 "Great" 5/5 What do you like best about BookingKoala? Great product and great customer service. They're always looking for improvements that need to be made which is a plus! Review collected by and hosted on G2.com. What do you dislike about BookingKoala? Quickbooks integration isn't quite the best. Would like it split between service and sales tax. Review collected by and hosted on G2.com. What problems is BookingKoala solving and how is that benefiting you? Scheduling, ease of use, customer database, app integrations such as Twilio, QB, and Stripe. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 5/18/2023 "Lets you run the business hasslefree and conveniently" 5/5 What do you like best about BookingKoala? BookingKoala offers a comprehensive suite of tools and features to streamline and optimize field service business operations, from efficient appointment scheduling to effective lead generation, seamless billing processes, and strategic marketing initiatives. Review collected by and hosted on G2.com. What do you dislike about BookingKoala? I applaud the BookingKoala Team for their dedication and professionalism, and I have absolutely no dislikes or complaints about them. Review collected by and hosted on G2.com. What problems is BookingKoala solving and how is that benefiting you? BookingKoala has dramatically simplified the management of my business, transforming it from a burdensome task to an enjoyable experience! Its impeccable organization ensures that every aspect is seamlessly integrated, making navigation through the admin dashboard effortless and intuitive. BookingKoala pleasantly surprised me, as it offered functionalities I hadn't even realized I required. Without a doubt, this software surpasses all expectations and truly stands out as exceptional. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Small-Business (50 or fewer emp.) 7/2/2022 "tidio for bookingkoala" 5/5 What do you like best about BookingKoala? the ease of integration. its the definition of plug and play Review collected by and hosted on G2.com. What do you dislike about BookingKoala? nothing to dislike at the moment, if i must say Review collected by and hosted on G2.com. What problems is BookingKoala solving and how is that benefiting you? bookingkoala makes it easy for any service industry to be up and running within minutes/hours Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite BO Brandon O. CEO Small-Business (50 or fewer emp.) 1/15/2019 "BK put my company on fully automatic!" 5/5 What do you like best about BookingKoala? Hard to say but I love that everything is automated! Review collected by and hosted on G2.com. What do you dislike about BookingKoala? In the beginning, customizing everything to your company (implementation) can take some time, but that's with all software. Review collected by and hosted on G2.com. Recommendations to others considering BookingKoala: If you're ready to scale and grow, DO IT! It will fully automate the tedious, but important parts of your business. It will help in areas of operations, sales & marketing, invoicing and payment collection, reviews, paying employees and/or contractors, customer service. All of these areas are automated when utilizing BK. Best decision I've ever made as a young entrepreneur. I am a real company but now I FEEL like a REAL company because of the improved processes and brand awareness now. Review collected by and hosted on G2.com. What problems is BookingKoala solving and how is that benefiting you? TIME!!!! I've gotten time back to allocate to more lucrative activities such as SALES and hiring. This allows me to scale much faster than other companies. Review collected by and hosted on G2.com. Show More Response from Customer Support of BookingKoala [Editedit](https://www.g2.com/survey_responses/bookingkoala-review-1580015/official_response/edit) Hi Brandon! Thank you so much for the kind words, we appreciate you being a valued member of BookingKoala. Current UserValidated ReviewerSource: Seller invite GJ Grant J. Business Owner Consumer Services Small-Business (50 or fewer emp.) 1/31/2019 "If you are just starting a service business this is the only tool you need" 5/5 What do you like best about BookingKoala? I was able to sign up for a free trial and have my store settings and website (they provide one free) set up in a few hours. There is no other software for service businesses like for my moving service that offer a software and website all in one. The amounts of features too is really something else. Review collected by and hosted on G2.com. What do you dislike about BookingKoala? I wish I could do more with the website/theme but I have already been told that they are building a complete website builder with more themes in the future so that can wait. Review collected by and hosted on G2.com. Recommendations to others considering BookingKoala: If you have not started your business yet or have yet to find the right software then I suggest you invest some time into BookingKoala. I have not found something more complete to start and run a service business. Review collected by and hosted on G2.com. What problems is BookingKoala solving and how is that benefiting you? I dont have to spend time bouncing around from place to place or in this case software to software just to get simple things done. I have it all right here for me. Review collected by and hosted on G2.com. Show More Response from Customer Support of BookingKoala [Editedit](https://www.g2.com/survey_responses/bookingkoala-review-1672831/official_response/edit) Hey Grant, we are so happy to hear that you love how quickly you can sign up and get started and thank you for being a valued member of BookingKoala! Validated ReviewerSource: Seller invite ![Stewart S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stewart S.") SS Stewart S. Business Owner Consumer Services Small-Business (50 or fewer emp.) 10/3/2018 "This software brings me peace of mind" 5/5 What do you like best about BookingKoala? The fact that they have themes/website built into one with their software is really awesome. I don't need to get a website elsewhere and do any coding or such. This saves time and tons of headaches. It is SUPER clean and pretty simple to use. The scheduling part is also not like Ive used with other softwares I don't have to deal with double bookings/over booking on the same days. Review collected by and hosted on G2.com. What do you dislike about BookingKoala? Some parts of the software are a little confusing like booking spots vs provider hours but the moment you message the customer support team they are willing to help. They even asked me if it was ok for them to login to my account and do what I needed done for me. I have never had customer service like that so it really takes the negatives away. Review collected by and hosted on G2.com. Recommendations to others considering BookingKoala: If you are struggling with other softwares that require extra leg work during bookings/scheduling then I highly suggest switching over. Once you fully set up your store everything is so seamless and automated that it doesn't need your attention for more than 5 minutes. Review collected by and hosted on G2.com. What problems is BookingKoala solving and how is that benefiting you? Scheduling, marketing, reports, its really everything I need and for the price you cant beat it anywhere else as a whole. Review collected by and hosted on G2.com. Show More Response from Customer Support of BookingKoala [Editedit](https://www.g2.com/survey_responses/bookingkoala-review-908709/official_response/edit) Hello Stewart! Thank you for taking the time to leave us such a wonderful review! Current UserValidated ReviewerSource: Seller invite ![Mimi G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mimi G.") MG Mimi G. Owner Consumer Services Small-Business (50 or fewer emp.) 10/16/2018 "Best scheduling software platform I have used" 5/5 What do you like best about BookingKoala? I have spent numerous hours/days working with scheduling softwares that have been subpar to say the least. BookingKoala has clearly made a name for itself quickly by being the best on the market hands down. I can strongly say you have it all under one roof when you sign up here. My providers even have noticed that this scheduler is better than what we have used in the past. Review collected by and hosted on G2.com. What do you dislike about BookingKoala? It took me a while to find them that is my only drawback. I wish I could have had them sooner! Review collected by and hosted on G2.com. Recommendations to others considering BookingKoala: If you are in the service industry specifically in the cleaning industry there is no other software that is capable of doing what Bk can do. The amounts of features and the effort from their customer support team is unmatched. Review collected by and hosted on G2.com. What problems is BookingKoala solving and how is that benefiting you? Scheduling, marketing, growth, you name it I fixed it. Review collected by and hosted on G2.com. Show More Response from Customer Support of BookingKoala [Editedit](https://www.g2.com/survey_responses/bookingkoala-review-973855/official_response/edit) Hi Mimi, we are so happy that you found what you were looking for with BookingKoala! Current UserValidated ReviewerSource: Organic ![Veronica T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veronica T.") VT Veronica T. Independent Business Owner Consumer Services Small-Business (50 or fewer emp.) 8/13/2018 "BookingKoala is brilliant! " 5/5 What do you like best about BookingKoala? I love it all, I looked for a software that would help me with scheduling and growth and that is exactly what I got when I found BookingKoala. The smart scheduling is a dream and I love how it requires no extra manual work once you set up the working hours and providers hours. Review collected by and hosted on G2.com. What do you dislike about BookingKoala? There is nothing that I dislike, the only thing that I can mention is that little bugs that I find but those are resolved within a day or so. Review collected by and hosted on G2.com. Recommendations to others considering BookingKoala: If you are like me and do everything manually for your business then you need to get on this platform ASAP! It makes all of that annoying little work go away and helps you focus on growth. Review collected by and hosted on G2.com. What problems is BookingKoala solving and how is that benefiting you? My BIGGEST problem was always scheduling, trying to find a provider that could work the job by calling them one by one. Now I don't have to call ANYONE even if it is to reschedule! Review collected by and hosted on G2.com. Show More Response from Customer Support of BookingKoala [Editedit](https://www.g2.com/survey_responses/bookingkoala-review-841254/official_response/edit) Hi Veronica, thank you for the kind words! Validated ReviewerSource: Seller invite ## Questions about BookingKoala? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about BookingKoala ](https://www.g2.com/products/bookingkoala/discussions/new) GU Guest User What is BookingKoala used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-bookingkoala-used-for) [ View all Discussions ](https://www.g2.com/products/bookingkoala/discuss) ## Pricing Options Pricing provided by BookingKoala. ### Starter Plan $27 Per Month ### Growing Plan $57 Per Month ### Premium Plan $197 Per Month [ View More Pricing Information ](https://www.g2.com/products/bookingkoala/pricing) BookingKoala Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e722877fa154146d1881c6211bb0d852/zenmaid-software.png "Product Avatar Image") ZenMaid Software 4.8/5(16) [ Compare Now ](https://www.g2.com/compare/bookingkoala-vs-zenmaid-software) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ebe10c916aaaf64907363e08588d495e/launch27.png "Product Avatar Image") Launch27 4.6/5(65) [ Compare Now ](https://www.g2.com/compare/bookingkoala-vs-launch27) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_70d5d734a8a49048eb302dcef9d03dc9/jobber.png "Product Avatar Image") Jobber 4.6/5(526) [ Compare Now ](https://www.g2.com/compare/bookingkoala-vs-jobber) ##### ##### BookingKoala Features Before the Job Calendar Dispatch Roles On the Job Location Employee Communication Behavior Monitoring After the Job Reports Analytics Billing & Invoicing [ View More Features ](https://www.g2.com/products/bookingkoala/features) ##### Categories on G2 [Field Service Management](https://www.g2.com/categories/field-service-management) ##### Explore More [Affordable sales compensation software for startups](https://www.g2.com/discussions/what-is-the-most-affordable-sales-compensation-software-for-startups)[Which vendor provides the most secure note-taking platform?](https://www.g2.com/discussions/which-vendor-provides-the-most-secure-note-taking-platform)[Which HR platform has the best customer support](https://www.g2.com/discussions/which-hr-platform-has-the-best-customer-support) [Where to find the best sales enablement tool](https://www.g2.com/discussions/where-to-find-the-best-sales-enablement-tool)[What desktop search software enables instant file retrieval without requiring users to remember exact file names or folder paths?](https://www.g2.com/discussions/what-desktop-search-software-enables-instant-file-retrieval-without-requiring-users-to-remember-exact-file-names-or-folder-paths)[Pros and Cons Details](https://www.g2.com/products/bookingkoala/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)