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Bluetent Reviews & Provider Details

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GR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

10/22/2021

"Possibly the worst channel management software experience ever"

0/5

Describe the project or task Bluetent helped with:

PMS integration provider for Booking.com Review collected by and hosted on G2.com.

What do you like best about Bluetent?

Leaving them for a superior PMS provider! Review collected by and hosted on G2.com.

What do you dislike about Bluetent?

Well, Boost just cost us another $2,000! This has become somewhat of a running gag around our office, given the prolific nature of software bugs and errors on behalf of Rezfusion's Boost offering during our limited two month tenure of use. In our partnership with Boost, we took approximately 20 bookings from integrated channels through Boost, Booking.com primarily as they were not able to get VRBO live when we were with them and Google was in beta. Of these bookings over half were taken at prices less than 25% of our stated rate set and another five or six double booked for dates that were already allocated. Almost a year later this gift keeps giving- today we were expecting to receive a 10 day check in from a guest that had actually cancelled more than eight months ago! Boost failed to integrate the cancellation and as a result we have ten nights of occupancy lost.

Given this experience, we quickly left Boost and to this day we still receive monthly invoice requests from employees there who apparently still believe we are customers. This monthly discourse with the aforementioned billing personnel has also proven to have become somewhat of a gag within our office. In short- Do yourself a favor and look elsewhere. These guys are a joke! Did not even offer to help reimburse us for the tens of thousands of dollars in booking relocation fees we accrued as a direct result of the platform. Review collected by and hosted on G2.com.

What problems is Bluetent solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

DA

Daniela A.

Marketing Chair

Marketing and Advertising

Small-Business (50 or fewer emp.)

10/19/2018

"Great Design Company"

4.5/5

Describe the project or task Bluetent helped with:

BlueTent helped my company Excellent Vacation Homes build a fantastic website for their customers to book vacation rentals in the Central Florida area. BlueTent provides us with a booking site for guests, an owner portal, and testimonials/property photos for potential customers to see. Review collected by and hosted on G2.com.

What do you like best about Bluetent?

I love the amazing website quality BlueTent gives you. Besides website building, they offer a wide variety of services such as marketing and graphic design. I just created our company's property management services brochure and will be using BlueTent to design the brochure. Review collected by and hosted on G2.com.

What do you dislike about Bluetent?

Although this company gives you a lot, it is extremely expensive to use. Despite the price being high, they quality of BlueTent's work is fantastic. Review collected by and hosted on G2.com.

Recommendations to others considering Bluetent:

If you are a small business looking to market your services in a professional manner, I would definitely recommend BlueTent. Their quality of work is amazing. Review collected by and hosted on G2.com.