Bitrix24 Reviews & Product Details

The user interface is rather straightforward and standarized. Comes with all the functions I need and expect from a complete turn-key CRM solution. I started with the free version and then switched to the Basic plan. So far so good. Haven't had the time to try the Wordpress integration but will be hoping to do so in the weeks to come.

Overall It's a great tool if you want to run your business like the big fishes on the market! Review collected by and hosted on G2.com.

The mobile version needs a tad bit more refinement bc it kept crashing my on phone. Don't know maybe the fault it's on my end but everything else runs perfectly on my iphone 13. Review collected by and hosted on G2.com.

Our company was looking for a solution to automate the transfer of leads from the Indiamart marketplace to the Bitrix24 CRM in order to get rid of manual transfer of applications. As a result, viasocket turned out to be the most suitable tool for our tasks.

Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly, but experts quickly suggested an alternative option with direct connection via client_id. In the future, any issues were resolved very quickly, usually within an hour.

I was also pleased with the interface: if you have previously worked with Zapier or Make, it will be very easy to get used to it — the logic of scripts and steps is almost identical. It took only a few minutes to set up the integration we needed.

An additional advantage is the ability to make arbitrary requests to Bitrix24 via the API. Despite the lack of the necessary ready-made node, using the Custom API Request, it was possible to fully implement the necessary logic for transferring data from Indiamart.

We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications. Review collected by and hosted on G2.com.

Nothing I dislike about the app. The app is perfect Review collected by and hosted on G2.com.

What I like best about Bitrix24 is that it brings many tools into one place. I can manage contacts, track communication, assign tasks, and keep everything organized without switching between different apps. It helps improve productivity and makes daily work much easier. Review collected by and hosted on G2.com.

Bitrix24 can feel a bit complex at the beginning because it has so many features. The interface can sometimes be overwhelming, and it takes time to learn where everything is. Also, it can feel slower when using advanced features. Review collected by and hosted on G2.com.

I love that I can integrate Bitrix with my Google Calendar or my phone calendar, set up tasks, and access everything from anywhere. As a real estate agent, this CRM-specific use really stands out to me. Being able to load leads and create a sales path for each one is invaluable. The Bitrix team helped with the setup, and after that it was a breeze. I use this product daily to keep my sales channel full, and it makes my work as a real estate agent feel like a walk in the park. Review collected by and hosted on G2.com.

The online platform tends to be a bit tedious to navigate and is slow, but the cellphone app makes up for it. For an estate agent, the app is really where it’s at. Review collected by and hosted on G2.com.

Bitrix24 has tons of functionalities related to CRM, document management, communication, and also has a plethora of sales tools that facilitate the sales workflows in a big company like email marketing,sales funnels, automated workflows, etc. The user interface is straightforward, a bit outdated though. Performance is good, there is also integration with Zapier which translates into integration with almost anything. Pricing is a bit on the steep site, though if you are using all features, it is well worth it/ Support responds promptly, but not always efficient replies. Review collected by and hosted on G2.com.

The user interface is a bit outdated with functionalities split across many screens. The learning curve for some options was a bit steep. For a small organisation the pricing model is not flexible enough. Review collected by and hosted on G2.com.

That it is an all in one business platform, we are able to integrate with other platforms and update on features to specifically work best for us. The lay out is okay, it stores information well, such as files, calls, chats ect Review collected by and hosted on G2.com.

It has alot of issues, functions not always working properly, due to to the complexity of the software. Trying to create updates are time consuming and usually always end with other functions breaking or it going down temporarily. Review collected by and hosted on G2.com.

It’s easy to connect and get leads from WhatsApp and IG. I also like that I can work from either my PC or my phone, depending on what’s more convenient. Review collected by and hosted on G2.com.

There are too many notifications, and they’re hard to keep track of. It’s also not clear what the differences are between projects, tasks, and boards, or how each one is meant to be used. Review collected by and hosted on G2.com.

As a founder, I value systems that bring operational clarity without requiring multiple disconnected tools. Bitrix24 provides a centralized environment where CRM, internal communication, task management, and workflow automation coexist in a structured way.

The CRM pipeline visibility has been particularly impactful for maintaining discipline in sales tracking and ensuring accountability across stages. I also appreciate the ability to define workflows and automate repetitive processes, which helps maintain consistency as the team scale Review collected by and hosted on G2.com.

The platform’s depth is both a strength and a challenge. Initial configuration requires thoughtful setup and time investment. For founders without prior CRM implementation experience, the onboarding curve can feel steep. However, once properly structured, the system becomes significantly more powerful Review collected by and hosted on G2.com.

Everything I need is conveniently located in one place—CRM, tasks, chats, calls, and files are all accessible from a single platform. I no longer have to switch between different apps, which makes my work both faster and more organized. Additionally, the free plan offers a wide range of tools. Review collected by and hosted on G2.com.

At times, the platform feels overly crowded, with an abundance of features that can make it confusing, particularly for newcomers. The interface occasionally runs slowly, and certain tools require some effort to figure out. While it generally functions well, the experience isn't always as smooth as it could be. Review collected by and hosted on G2.com.