Bigin by Zoho CRM Reviews & Product Details

The interface is easy to use, but the settings are robust, giving admins a lot of control. It's simple structure is perfect for our small team, not needing constant upgrades and new additions. Review collected by and hosted on G2.com.

It can be a bit 'upgrade' heavy, where certain things require an upgrade or an additional cost. For example, the meeting pages are a fantastic benefit but you can only get one until you get to a much pricier plan, or if you purchase them separately. Review collected by and hosted on G2.com.

Super easy to use when I’m looking for my business. I wanted something simple and to the point, and this does exactly that and how easy it was to build pipelines Review collected by and hosted on G2.com.

Nothing, I thought it was the perfect one for my business. Review collected by and hosted on G2.com.

It’s a simple system and quick to understand. Review collected by and hosted on G2.com.

Maybe you could add a few more trails, or explain more clearly how the system works. Review collected by and hosted on G2.com.

Visual Pipeline: The drag-and-drop deal board makes it very clear where your money is. You can see exactly which deals are "Pending," "Proposal Sent," or "Closed" at a glance. Review collected by and hosted on G2.com.

Bigin is designed to be "plug-and-play," which means it is rigid. If your business has a very unique or complex workflow, you might find that you can't change certain fields or layouts to match your exact needs. You are essentially forced to work the "Bigin way." Review collected by and hosted on G2.com.

Bigin by Zoho CRM offers a clean, intuitive, and lightweight CRM experience — perfect for small and growing teams. The pipeline view makes tracking deals effortless, and the mobile app keeps everything accessible on the go. I also like how easily it integrates with email, WhatsApp, and Zoho ecosystem tools, which saves time and reduces manual effort. Setup is quick, automation is simple to configure, and overall, it helps maintain a structured sales process without feeling complex like full-scale CRMs. Review collected by and hosted on G2.com.

While Bigin is great for simplicity, it could use a few more advanced reporting and workflow customization options. The integrations with third-party tools outside the Zoho suite are somewhat limited, and sometimes the mobile notifications are delayed. Adding more flexibility in automation triggers and dashboards would make it even better for fast-scaling teams. Review collected by and hosted on G2.com.

It’s cheap and very easy to use. I think it’s a great option for new businesses. Integrates with all the needed tools. Smooth performance. support is great when needed. Review collected by and hosted on G2.com.

I don’t know whether it has any AI features yet. Maybe I just haven’t tried them. Review collected by and hosted on G2.com.

I like how easy it is to use, and the interface is super friendly and intuitive. Review collected by and hosted on G2.com.

So far, I haven’t found anything I don’t like, and I also haven’t had any problems. Review collected by and hosted on G2.com.

It offers exactly the right set of functionalities to track our daily activities, and my team found it extremely easy to use. The support has also been outstanding - whenever I’ve needed help, the support widget has provided quick and effective solutions.

Highly recommend BIGIN to any team looking for a simple yet powerful CRM! Review collected by and hosted on G2.com.

The mobile app lacks a few filters, but this isn't a major issue for me. Review collected by and hosted on G2.com.

Bigin is extremely simple to use and perfect for small teams. The pipeline view is clean, the mobile app is fast, and follow-up reminders, calling, WhatsApp and email integration make daily sales work much easier. Implementation is quick and requires no technical skills, which makes onboarding very smooth for the team. Review collected by and hosted on G2.com.

Some workflow automations are limited compared to full-featured CRMs, and a few advanced reporting options could be improved. Integrations with more third-party tools would make it even stronger. But overall, these are manageable issues. Review collected by and hosted on G2.com.

As someone who uses the Zoho suite, I find the native integration of the CRM with all my other business tools makes it an invaluable system. The user interface is clean and straightforward, making it easy to navigate. It offers a clear overview and effective management of my sales pipeline, enhanced by additional context from my other business management tools. Review collected by and hosted on G2.com.

When you first begin using it, there is definitely a learning curve. Without watching tutorials, it’s easy to feel overwhelmed at the start. However, the true value of the tool becomes more apparent the longer you use it. Review collected by and hosted on G2.com.