Link copied to clipboard # Bigin by Zoho CRM vs HubSpot Sales Hub Comparison - What are their main differences? Share [ Export ](/compare/bigin-by-zoho-crm/hubspot-sales-hub/export.csv) Bigin by Zoho CRMHubSpot Sales Hub[+ Add Product](#) Reviews **Bigin by Zoho CRM** [ 4.6/5(877) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews#reviews) **HubSpot Sales Hub** [ 4.4/5(14,363) ](https://www.g2.com/products/hubspot-sales-hub/reviews#reviews) Pricing **Bigin by Zoho CRM** Free Trial **$0.00** · Free Edition **HubSpot Sales Hub** Free Trial **$0.00** · Free HubSpot CRM **Pricing Insights** from reviews Time to Implement **Bigin by Zoho CRM** 1 monthFaster Based on 399 responses **HubSpot Sales Hub** 2 months Based on 2003 responses Return on Investment **Bigin by Zoho CRM** 6 months5 months sooner Based on 383 responses **HubSpot Sales Hub** 11 months Based on 1643 responses Perceived Cost **Bigin by Zoho CRM** $$$$$ **HubSpot Sales Hub** $$$$$ Average Discount **Bigin by Zoho CRM** 9% **HubSpot Sales Hub** 16%7% more ![Bigin by Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/6192e214449f052a49d73112e561658a/bigin-by-zoho-crm.svg "Bigin by Zoho CRM") ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") G2 offers free advice on this comparison. 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Pros & Cons **Bigin by Zoho CRM** [ Ease of Use (237) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1615874&qs=pros-and-cons#reviews)[ Simple (125) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1613855&qs=pros-and-cons#reviews)[ Missing Features (81) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1614087&qs=pros-and-cons#reviews)[ Limited Features (66) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1612987&qs=pros-and-cons#reviews) **HubSpot Sales Hub** [ Ease of Use (1215) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1250020&qs=pros-and-cons#reviews)[ Features (702) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1253932&qs=pros-and-cons#reviews)[ Missing Features (435) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1252638&qs=pros-and-cons#reviews)[ Limited Features (409) ](https://www.g2.com/products/hubspot-sales-hub/reviews?filters%5Bsentiment_snippet%5D=1253709&qs=pros-and-cons#reviews) Integrations **Bigin by Zoho CRM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_11f092c33dbb714ec6d98bde5301c372/boomerang-for-gmail.png "Product Avatar Image") Boomerang for Gmail ](https://www.g2.com/products/boomerang-for-gmail/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image") Calendly Sales ](https://www.g2.com/products/calendly/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3d8c0542dbb2bb3b4e5f99f95e62439a/callyzer.jpg "Product Avatar Image") Callyzer ](https://www.g2.com/products/callyzer/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d08938b2bcd0f8cc93eb9321f26c74c4/claude-2025-12-11.jpeg "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ View all ](https://www.g2.com/products/bigin-by-zoho-crm/integrations) **HubSpot Sales Hub** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") 3CX ](https://www.g2.com/products/3cx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5fef15936627dac55873302a7b11add3/absorb-software-absorb-lms.png "Product Avatar Image") Absorb LMS ](https://www.g2.com/products/absorb-software-absorb-lms/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image") Adobe Commerce (formerly... ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ View all ](https://www.g2.com/products/hubspot-sales-hub/integrations) Screenshots **Bigin by Zoho CRM** ![Bigin by Zoho CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/139974/Team-Pipelines-_3_.jpg) **HubSpot Sales Hub** ![HubSpot Sales Hub screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1478161/conversation-intelligence-en.png) Ratings Meets Requirements **Bigin by Zoho CRM** 8.6 8.6791 **HubSpot Sales Hub** 8.6 8.610,155 Ease of Use **Bigin by Zoho CRM** 9.1 9.1814 **HubSpot Sales Hub** 8.7 8.711,328 Ease of Setup **Bigin by Zoho CRM** 8.7 8.7708 **HubSpot Sales Hub** 8.3 8.35,284 Ease of Admin **Bigin by Zoho CRM** 8.8 8.8484 **HubSpot Sales Hub** 8.6 8.63,209 Quality of Support **Bigin by Zoho CRM** 8.5 8.5714 **HubSpot Sales Hub** 8.6 8.69,148 Has the product been a good partner in doing business? **Bigin by Zoho CRM** 8.6 8.6459 **HubSpot Sales Hub** 8.7 8.73,160 Product Direction (% positive) **Bigin by Zoho CRM** 9.4 9.4768 **HubSpot Sales Hub** 8.7 8.79,682 Features CRM[Hide 141 FeaturesShow 141 Features](javascript:void(0);) 8.0 687 8.3 8,031 Sales Force Automation Contact & Account Management 8.8(won by 0.1) 508 8.7 6271 | Verified Opportunity & Pipeline Mgmt. 8.9(won by 0.3) 542 8.6 6186 | Verified Task / Activity Management 8.7(won by 0.1) 488 8.6 6286 | Verified Desktop Integration 8.3 420 8.5(won by 0.2) 5117 | Verified Product & Price List Management 8.2(won by 0.4) 406 7.8 3263 | Verified Quote & Order Management 7.9(won by 0.1) 368 7.8 3180 | Verified Territory & Quota Management Feature Not Available 7.8(won by default) 4200 | Verified Customer Contract Management Feature Not Available 8.2(won by default) 2466 Partner Relationship Mgmt. (PRM) Feature Not Available Feature Not Available Contract/License Management Not enough data Not enough data Marketing Automation Email Marketing 8.0 400 8.7(won by 0.7) 5438 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Campaign Management 7.9 386 8.5(won by 0.6) 5064 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Lead Management 8.7 470 8.8(won by 0.1) 5302 | Verified Marketing ROI Analytics 7.6 375 8.1(won by 0.5) 4451 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Email Management Not enough data 8.3(won by default) 16 Deal Management Not enough data 9.6(won by default) 50 File Management Not enough data Not enough data Customer Support Case Management 8.0 390 8.3(won by 0.3) 3635 | Verified Customer Support Portal 7.9 383 8.1(won by 0.2) 2463 Knowledge Base 8.0 375 8.4(won by 0.4) 3304 | Verified Call Center Features 7.6 376 8.0(won by 0.4) 3281 | Verified Support Analytics 8.0 363 8.2(won by 0.2) 3506 | Verified Workflow Management Not enough data 8.6(won by default) 7 Sales Pipeline Management Not enough data 9.5(won by default) 40 Reporting/Analytics Not enough data 8.8(won by default) 68 Calendar Management Not enough data 9.2(won by default) 6 Pipeline Management Not enough data 9.7(won by default) 37 Communication Management Not enough data 9.9(won by default) 20 Template Management Not enough data 6.9(won by default) 7 Opportunity Management Not enough data Not enough data Content Management Not enough data Not enough data Visual Analytics Not enough data Not enough data Predictive Analytics Not enough data Not enough data Document Management Not enough data Not enough data Channel Management Not enough data Not enough data Commission Management Not enough data Not enough data Field Sales Management Not enough data Not enough data Reporting & Analytics Reporting 8.1 375 8.2(won by 0.1) 5917 | Verified Dashboards 8.4(tied score) 395 8.4(tied score) 6182 | Verified Forecasting 7.9 331 8.0(won by 0.1) 4318 | Verified Mobile & Social Social Collaboration Features 7.7 343 8.0(won by 0.3) 3810 | Verified Social Network Integration 7.4 346 8.1(won by 0.7) 2460 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Mobile User Support 8.2(won by 0.5) 358 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 4130 | Verified Third-Party Integrations Not enough data 7.9(won by default) 15 Social Media Integration Not enough data 9.0(won by default) 5 Customer Support Not enough data Not enough data Multi-Channel Social Integration Not enough data Not enough data Platform Customization 8.2(won by 0.2) 434 8.0 3030 | Verified Workflow Capability 8.4(won by 0.1) 440 8.3 2654 | Verified User, Role, and Access Management 8.7(won by 0.2) 410 8.5 2993 | Verified Internationalization 8.0 368 8.1(won by 0.1) 2278 | Verified Document & Content Mgmt. 8.0(tied score) 320 8.0(tied score) 2587 | Verified Performance and Reliability 8.9(won by 0.3) 413 8.6 3072 | Verified Sandbox / Test Environments Feature Not Available 7.5(won by default) 1974 Output Document Generation Feature Not Available 8.0(won by default) 1669 Mobile Access Not enough data 7.8(won by default) 9 Lead Generation Not enough data 9.8(won by default) 29 Integration Data Import & Export Tools 8.3 347 8.4(won by 0.1) 2275 | Verified Integration APIs 8.0 346 8.2(won by 0.2) 2413 | Verified Breadth of Partner Applications 7.9 331 8.2(won by 0.3) 2258 | Verified Third-Party Integration 8.3(won by 0.4) 5 7.9 32 Collaboration Tools Not enough data 9.7(won by default) 17 Prospecting Tools Not enough data 9.2(won by default) 13 Internal Chat Integration Not enough data Not enough data Real-Time Data Not enough data Not enough data Generative AI AI Text Generation Feature Not Available 7.4(won by default) 698 Generative AI Not enough data 8.1(won by default) 18 Proposal Generation Not enough data Not enough data Agentic AI - CRM Autonomous Task Execution 7.5(won by 0.3) 69 7.2 221 Multi-step Planning 7.6(won by 0.4) 68 7.2 213 Cross-system Integration 7.8(won by 0.4) 72 7.4 226 Adaptive Learning 7.5(won by 0.4) 68 7.1 214 Natural Language Interaction 7.1(won by 0.1) 69 7.0 220 Proactive Assistance 7.6(won by 0.5) 69 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.1 218 Decision Making 7.7(won by 0.5) 71 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.2 215 Calendar/Reminder System Not enough data Not enough data Additional Functionality Search/Filter Not enough data 7.4(won by default) 25 Alerts/Notifications Not enough data 7.0(won by default) 5 Email Tracking Not enough data 9.2(won by default) 13 Pipeline Reports Not enough data 9.4(won by default) 8 Segmentation Not enough data 9.3(won by default) 7 Customizable Fields Not enough data 7.5(won by default) 6 Interaction Tracking Not enough data 9.8(won by default) 30 CRM Not enough data 10.0(won by default) 12 AI Copilot Not enough data 7.1(won by default) 7 Contact Database Not enough data 9.2(won by default) 21 Customer Journey Mapping Not enough data 10.0(won by default) 5 Customizable Reports Not enough data 7.1(won by default) 8 Performance Metrics Not enough data 9.4(won by default) 8 Activity Tracking Not enough data 9.5(won by default) 13 Prioritization Not enough data 7.9(won by default) 8 Mobile App Not enough data 7.0(won by default) 5 Email Sequences Not enough data 9.0(won by default) 26 Workflow Automation Not enough data 9.3(won by default) 43 Data Import/Export Not enough data Not enough data Lead Capture Not enough data Not enough data Batch Processing Not enough data Not enough data Tagging Not enough data Not enough data Drag & Drop Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Document Storage Not enough data Not enough data Referral Tracking Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Lead Qualification Not enough data Not enough data Marketing Automation Not enough data Not enough data Email Templates Not enough data Not enough data Sales Reports Not enough data Not enough data Reminders Not enough data Not enough data Lead Scoring Not enough data Not enough data Data Security Not enough data Not enough data Calendar Sync Not enough data Not enough data For Startups Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data For iPad Devices Not enough data Not enough data Customizable Templates Not enough data Not enough data Reporting & Statistics Not enough data Not enough data For Mac Devices Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data Lead Nurturing Not enough data Not enough data Gamification Not enough data Not enough data Web-based Deployment Not enough data Not enough data Softphone Not enough data Not enough data Single Sign On Not enough data Not enough data Customer Database Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Customer Segmentation Not enough data Not enough data Lead Assignment Not enough data Not enough data For Small Businesses Not enough data Not enough data Live Chat Not enough data Not enough data Business Card/Badge Scanning Not enough data Not enough data Data Visualization Not enough data Not enough data Customer Social Profiles Not enough data Not enough data Social Promotion Not enough data Not enough data Monitoring Not enough data Not enough data Engagement Tracking Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Customer Engagement Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Brand Tracking Not enough data Not enough data Audience Targeting Not enough data Not enough data Sales Engagement[Hide 39 FeaturesShow 39 Features](javascript:void(0);) 8.0 190 8.0 1,906 Integrated Workflows Task Management 8.6 165 8.8(won by 0.2) 1639 Email Tracking/Automation 8.3 170 9.0(won by 0.7) 1691 (There is a greater than 0.5 difference between this product's rating and its competitors) Calls and Voice 7.7 148 8.3(won by 0.6) 1438 (There is a greater than 0.5 difference between this product's rating and its competitors) Other Outreach Options 8.0 140 8.2(won by 0.2) 1333 CRM Integration 8.6 159 8.8(won by 0.2) 1524 Calendar 8.2 170 8.7(won by 0.5) 1388 (There is a greater than 0.5 difference between this product's rating and its competitors) Shared Records 8.4 154 8.5(won by 0.1) 1299 Business Process Automation Not enough data Not enough data Performance Management Not enough data Not enough data Calendar Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Communication Management Not enough data Not enough data Campaign Management Not enough data Not enough data Repeatability and Reportability Content Management 8.0 144 8.6(won by 0.6) 1475 (There is a greater than 0.5 difference between this product's rating and its competitors) Workflow Management 8.5 156 8.7(won by 0.2) 1549 Workflow Performance 8.4 143 8.6(won by 0.2) 1519 Sales Coaching and Insights Feature Not Available 8.1(won by default) 1391 Gamification 7.0(won by default) 137 Feature Not Available AI and Automation Lead Prioritization 8.1 146 8.2(won by 0.1) 1247 Lead Scoring 7.8 142 8.1(won by 0.3) 1208 Best Time of Day Scheduling 7.3 139 8.1(won by 0.8) 1200 (There is a greater than 0.5 difference between this product's rating and its competitors) Buyer Intelligence 7.4 142 7.8(won by 0.4) 1080 Machine Learning 6.7 140 7.7(won by 1.0) 1028 (There is a greater than 0.5 difference between this product's rating and its competitors) Generative AI AI Text Generation Feature Not Available 7.3(won by default) 493 Generative AI Not enough data Not enough data Lead Generation Not enough data Not enough data Agentic AI - Sales Engagement Autonomous Task Execution 7.8(won by 0.8) 23 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.0 179 Multi-step Planning 8.0(won by 0.9) 22 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.1 179 Cross-system Integration 8.3(won by 1.2) 23 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.1 180 Adaptive Learning 7.9(won by 0.7) 22 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.2 179 Natural Language Interaction 8.0(won by 0.9) 20 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.1 180 Proactive Assistance 8.0(won by 0.8) 22 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.2 180 Decision Making 8.1(won by 1.0) 24 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.1 182 Strategic Planning Not enough data Not enough data Additional Functionality Prospecting Tools Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Auto-Dialer Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Performance Management[Hide 82 FeaturesShow 82 Features](javascript:void(0);) 8.1 114 8.0 1,391 Agentic AI - Sales Performance Management Autonomous Task Execution 8.3(won by 1.7) 12 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.6 81 Natural Language Interaction 8.3(won by 1.5) 11 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.8 81 Proactive Assistance 8.8(won by 2.2) 12 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.6 81 Incentives Badges 7.6 90 7.8(won by 0.2) 768 Triggers 8.0 96 8.1(won by 0.1) 846 | Verified Commission Calculator 7.0 92 7.5(won by 0.5) 717 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Leaderboards 7.7 92 8.3(won by 0.6) 942 (There is a greater than 0.5 difference between this product's rating and its competitors) Personalization Profiles 8.3 98 8.4(won by 0.1) 965 Custom Reports 8.1 97 8.5(won by 0.4) 1100 | Verified Dashboards 8.5 101 8.8(won by 0.3) 1198 | Verified Goal Setting/Tracking 8.2 94 8.5(won by 0.3) 989 | Verified Sales Reports Not enough data Not enough data Incentive Management Not enough data Not enough data Administrative Third-Party Integrations 8.3 94 8.6(won by 0.3) 1020 | Verified Employee Structure 8.1 92 8.4(won by 0.3) 901 | Verified Behavior Monitoring Feature Not Available 8.3(won by default) 855 Additional Functionality Generative AI Not enough data Not enough data Gamification Not enough data Not enough data Real-Time Updates Not enough data Not enough data Employee Reward Programs Not enough data Not enough data Employee Management Not enough data Not enough data Ongoing Performance Tracking Not enough data Not enough data Benchmarking Not enough data Not enough data Commission Management Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Performance Metrics Not enough data Not enough data Sales Planning Not enough data Not enough data Single Sign On Not enough data Not enough data Performance Management Not enough data Not enough data Forecasting Not enough data Not enough data Quota Planning Not enough data Not enough data Accounting Not enough data Not enough data Workflow Management Not enough data Not enough data Compliance Management Not enough data Not enough data User Management Not enough data Not enough data Rewards Points Not enough data Not enough data Organizational Charting Not enough data Not enough data AI Copilot Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Milestone Tracking Not enough data Not enough data Territory Management Not enough data Not enough data Performance Appraisal Not enough data Not enough data Calendar Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Sales Onboarding & Training Not enough data Not enough data Employee Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Ratings/Reviews Not enough data Not enough data API Not enough data Not enough data Feedback Management Not enough data Not enough data Training Management Not enough data Not enough data Goal Management Not enough data Not enough data Assignment Management Not enough data Not enough data Lead Scoring Not enough data Not enough data Search/Filter Not enough data Not enough data Electronic Signature Not enough data Not enough data Collaboration Tools Not enough data Not enough data Kanban Board Not enough data Not enough data Email Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Data Import/Export Not enough data Not enough data Prospecting Tools Not enough data Not enough data Interaction Tracking Not enough data Not enough data Product Catalog Not enough data Not enough data Live Chat Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Email Templates Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Transfers/Routing Not enough data Not enough data Activity/News Feed Not enough data Not enough data Lead Management Not enough data Not enough data Revenue Management Not enough data Not enough data Document Management Not enough data Not enough data Task Management Not enough data Not enough data File Sharing Not enough data Not enough data Mobile Access Not enough data Not enough data Reminders Not enough data Not enough data Mobile App Not enough data Not enough data Call Logging Not enough data Not enough data Workflow Automation Not enough data Not enough data Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);) 7.6 109 7.8 2,527 Agentic AI - Email Tracking Autonomous Task Execution 7.1(won by 0.2) 13 6.9 118 Multi-step Planning 7.3(won by 0.4) 13 6.9 118 Cross-system Integration 6.9 14 7.0(won by 0.1) 118 Adaptive Learning 7.1(won by 0.2) 14 6.9 118 Natural Language Interaction 7.3(won by 0.4) 13 6.9 117 Proactive Assistance 7.2(won by 0.4) 13 6.8 118 Decision Making 7.3(won by 0.4) 13 6.9 119 Analytics Open Rates 8.0 95 8.7(won by 0.7) 2095 (There is a greater than 0.5 difference between this product's rating and its competitors) Link Activity Feature Not Available 8.8(won by default) 2080 Attachment Activity Feature Not Available Feature Not Available Customizations Email Platform Integration 8.3 101 8.8(won by 0.5) 2134 (There is a greater than 0.5 difference between this product's rating and its competitors) Email Scheduling 8.0 96 8.9(won by 0.9) 2133 (There is a greater than 0.5 difference between this product's rating and its competitors) Real-Time Notifications 8.3 100 8.8(won by 0.5) 2230 (There is a greater than 0.5 difference between this product's rating and its competitors) Templates 8.1 93 8.9(won by 0.8) 2209 (There is a greater than 0.5 difference between this product's rating and its competitors) Email Categorization 8.0(won by default) 93 Feature Not Available Third-Party Integrations Not enough data Not enough data Generative AI AI Text Generation Feature Not Available 7.5(won by default) 484 Generative AI Not enough data Not enough data Additional Functionality Contact Management Not enough data Not enough data Email Marketing Not enough data Not enough data Drag & Drop Not enough data Not enough data Drip Campaigns Not enough data Not enough data Workflow Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Monitoring Not enough data Not enough data CRM Not enough data Not enough data Team Management Not enough data Not enough data Click Tracking Not enough data Not enough data Subscription Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data API Not enough data Not enough data Location Tracking Not enough data Not enough data Customer Segmentation Not enough data Not enough data Geolocation Not enough data Not enough data Customizable Branding Not enough data Not enough data Activity Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Mailing List Management Not enough data Not enough data Campaign Management Not enough data Not enough data Email Management Not enough data Not enough data Audience Targeting Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Email Distribution Not enough data Not enough data Email Reminders Not enough data Not enough data Autoresponders Not enough data Not enough data Engagement Tracking Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Sales Analytics[Hide 58 FeaturesShow 58 Features](javascript:void(0);) 8.0 155 8.0 1,870 Agentic AI - Sales Analytics Autonomous Task Execution 8.2(won by 1.3) 11 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.9 105 Cross-system Integration 8.2(won by 1.1) 12 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.1 103 Adaptive Learning 8.5(won by 1.3) 12 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.2 101 Natural Language Interaction 7.9(won by 0.6) 12 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.3 103 Proactive Assistance 7.9(won by 0.7) 12 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.2 102 Third-Party Integrations Not enough data Not enough data CRM Integration Not enough data Not enough data Data Sourcing Data Sourcing 7.8 121 8.3(won by 0.5) 1355 (There is a greater than 0.5 difference between this product's rating and its competitors) Exporting & Sharing Data 8.3 120 8.4(won by 0.1) 1423 Multi-Device Data Visualization 8.3(won by 0.1) 114 8.2 1286 Interactive Dashboards 8.3 115 8.6(won by 0.3) 1541 Data Segmentation 8.2 116 8.4(won by 0.2) 1386 Predictive Analytics Lead Scoring 7.7 123 8.1(won by 0.4) 1345 Opportunity Scoring 7.7 122 8.1(won by 0.4) 1298 Risk Analysis 7.3 118 7.7(won by 0.4) 1127 Live Forecasting 7.8 125 7.9(won by 0.1) 1260 Budgeting/Forecasting Not enough data Not enough data Correlation Analysis Not enough data Not enough data Competitive Analysis Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Statistical Analysis Not enough data Not enough data Sales Management Live Pipeline Management 8.8(tied score) 132 8.8(tied score) 1548 Sales Gamification 7.6 124 7.9(won by 0.3) 1241 Account-Based Analytics 8.0 123 8.4(won by 0.4) 1403 Activity Tracking 8.3 128 8.9(won by 0.6) 1624 (There is a greater than 0.5 difference between this product's rating and its competitors) Predictive Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Lead Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Workflow Management Not enough data Not enough data Additional Functionality Dynamic Modeling Not enough data Not enough data Lead Qualification Not enough data Not enough data Lead Capture Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Contact Database Not enough data Not enough data API Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Collaboration Tools Not enough data Not enough data Dashboard Creation Not enough data Not enough data Modeling & Simulation Not enough data Not enough data Exception Reporting Not enough data Not enough data Generative AI Not enough data Not enough data Sales Reports Not enough data Not enough data Performance Metrics Not enough data Not enough data "What If" Scenarios Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Import/Export Not enough data Not enough data AI Copilot Not enough data Not enough data Graphical Data Presentation Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Business Process Control Not enough data Not enough data Multi-Currency Not enough data Not enough data Pipeline Reports Not enough data Not enough data Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);) 7.5 69 8.3 1,508 Agentic AI - Outbound Call Tracking Autonomous Task Execution 7.2 10 7.4(won by 0.2) 62 Natural Language Interaction 7.3(won by 0.2) 10 7.1 60 Calling Record Calls 7.0 55 8.6(won by 1.6) 1188 (There is a greater than 0.5 difference between this product's rating and its competitors) Generate Location 6.8 54 8.1(won by 1.3) 979 (There is a greater than 0.5 difference between this product's rating and its competitors) Call Types 7.3 55 8.6(won by 1.3) 1147 (There is a greater than 0.5 difference between this product's rating and its competitors) Click-to-Call 7.3 54 8.7(won by 1.4) 1178 (There is a greater than 0.5 difference between this product's rating and its competitors) Auto Dialer 6.7 9 7.9(won by 1.2) 70 (There is a greater than 0.5 difference between this product's rating and its competitors) Contacts Personalization 8.2 59 8.7(won by 0.5) 1253 (There is a greater than 0.5 difference between this product's rating and its competitors) Information Locater 7.8 56 8.4(won by 0.6) 1097 (There is a greater than 0.5 difference between this product's rating and its competitors) Record Prospect Data 8.1 58 8.6(won by 0.5) 1156 (There is a greater than 0.5 difference between this product's rating and its competitors) Contact Management Not enough data Not enough data Insights Notes 8.3 55 9.0(won by 0.7) 1344 (There is a greater than 0.5 difference between this product's rating and its competitors) Daily Summary 8.2 56 8.7(won by 0.5) 1184 (There is a greater than 0.5 difference between this product's rating and its competitors) Sorts Prospects 7.8 54 8.4(won by 0.6) 1088 (There is a greater than 0.5 difference between this product's rating and its competitors) Automated Note Taking 7.2 9 7.5(won by 0.3) 67 Automated Voicemails 6.5(won by default) 54 Feature Not Available Automated Emails 7.6(won by default) 59 Feature Not Available AI/Machine Learning Not enough data Not enough data Additional Functionality Meeting Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reminders Not enough data Not enough data Recommendations Not enough data Not enough data Lead Distribution Not enough data Not enough data Workflow Management Not enough data Not enough data Performance Management Not enough data Not enough data Dashboard Not enough data Not enough data Email Management Not enough data Not enough data Lead Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Email Templates Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Fields Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Generative AI Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Call Monitoring Not enough data Not enough data Lead Capture Not enough data Not enough data Deal Management Not enough data Not enough data Call List Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Call Recording Not enough data Not enough data For Contact Centers Not enough data Not enough data CRM Not enough data Not enough data Data Management Not enough data Not enough data Calendar Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Task Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data AI Sales Assistant[Hide 60 FeaturesShow 60 Features](javascript:void(0);) Not enough data 8.4 840 Lead Facilitation Customer-facing Chatbot Not enough data 8.4(won by default) 525 Lead Qualification Not enough data 8.6(won by default) 622 Lead Follow-up Not enough data 8.9(won by default) 650 Meeting Scheduling Not enough data 8.9(won by default) 656 Organization Opportunity and Pipeline Management Not enough data 8.9(won by default) 677 Data Entry Not enough data 8.8(won by default) 667 Integrations / APIs Not enough data 8.6(won by default) 602 Third-Party Integrations Not enough data Not enough data Meeting Management Not enough data Not enough data Calendar Management Not enough data Not enough data Call Management Not enough data Not enough data Document Management Not enough data Not enough data Contact Management Not enough data Not enough data Task Management Not enough data Not enough data Lead Management Not enough data Not enough data Content Management Not enough data Not enough data Notes Management Not enough data Not enough data Sales Activity Management Not enough data Not enough data Email Management Not enough data Not enough data Performance Analysis Coaching Not enough data 8.3(won by default) 555 Peformance Tracking Not enough data 8.8(won by default) 666 Email Tracking Not enough data Not enough data Call Tracking Not enough data Not enough data Sales Analysis Sales Forecasting Not enough data 8.7(won by default) 619 ROI Forecasting Not enough data Feature Not Available Generative AI AI Text Generation Not enough data 8.1(won by default) 155 AI Text Summarization Not enough data 8.3(won by default) 154 Generative AI Not enough data Not enough data Agentic AI - AI Sales Assistant Autonomous Task Execution Not enough data 7.7(won by default) 19 Multi-step Planning Not enough data 8.1(won by default) 19 Cross-system Integration Not enough data 8.1(won by default) 19 Adaptive Learning Not enough data 8.1(won by default) 19 Natural Language Interaction Not enough data 8.0(won by default) 19 Proactive Assistance Not enough data 8.0(won by default) 19 Decision Making Not enough data 8.2(won by default) 19 AI/Machine Learning Not enough data Not enough data Additional Functionality Email Response Control Not enough data Not enough data Speech Recognition Not enough data Not enough data Customer Engagement Not enough data Not enough data Dashboard Not enough data Not enough data Chat/Messaging Not enough data Not enough data AI Writing Assistant Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Automation Not enough data Not enough data Alerts/Notifications Not enough data Not enough data CRM Not enough data Not enough data Predictive Analytics Not enough data Not enough data Lead Scoring Not enough data Not enough data Templates Not enough data Not enough data Reminders Not enough data Not enough data Email Templates Not enough data Not enough data SMS Messaging Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Lead Engagement Not enough data Not enough data Customer Database Not enough data Not enough data AI Copilot Not enough data Not enough data Omnichannel Outreach Not enough data Not enough data Workflow Automation Not enough data Not enough data Conversation Intelligence[Hide 48 FeaturesShow 48 Features](javascript:void(0);) Not enough data 7.6 386 Call Analytics Call Recording Not enough data 8.2(won by default) 302 Machine Learning Not enough data 7.9(won by default) 268 Call Analysis Not enough data 8.0(won by default) 277 Lead Qualification Not enough data Feature Not Available Trend Analysis Not enough data Not enough data Real-Time Data Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Artificial Intelligence - Conversation Intelligence Speech-to-Text Not enough data 7.5(won by default) 242 Customer Scoring Not enough data Feature Not Available Sentiment Analysis Not enough data Not enough data Generative AI AI Text Summarization Not enough data 7.6(won by default) 110 Generative AI Not enough data Not enough data Agentic AI - Conversation Intelligence Autonomous Task Execution Not enough data 7.3(won by default) 24 Multi-step Planning Not enough data 7.4(won by default) 25 Cross-system Integration Not enough data 7.7(won by default) 25 Adaptive Learning Not enough data 7.2(won by default) 24 Natural Language Interaction Not enough data 7.6(won by default) 23 Proactive Assistance Not enough data 7.2(won by default) 23 Decision Making Not enough data 7.4(won by default) 24 Third-Party Integrations Not enough data Not enough data Forecasting Not enough data Not enough data Additional Functionality Performance Metrics Not enough data Not enough data Keyword Filtering Not enough data Not enough data Natural Language Processing Not enough data Not enough data For Contact Centers Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Call Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Automatic Transcription Not enough data Not enough data Playbooks Not enough data Not enough data Employee Coaching Tools Not enough data Not enough data Text Mining Not enough data Not enough data Trend/Problem Indicators Not enough data Not enough data Notes Management Not enough data Not enough data Retention Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data Recommendations Not enough data Not enough data Dashboard Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Compliance Tracking Not enough data Not enough data API Not enough data Not enough data Rules-Based Workflow Not enough data Not enough data Intent Recognition Not enough data Not enough data Tagging Not enough data Not enough data Collaboration Tools Not enough data Not enough data Prioritization Not enough data Not enough data AI Agents For Business Operations[Hide 76 FeaturesShow 76 Features](javascript:void(0);) Not enough data 8.4 11 Responses Personalization Not enough data 8.3(won by default) 10 Route To Human Not enough data 8.5(won by default) 10 Natural Language Understanding (NLU) Not enough data 7.7(won by default) 10 Multi-Language Not enough data Not enough data Automation - AI Agents Sales Follow-Up Not enough data 8.9(won by default) 9 Customer Interaction Automation Not enough data 9.1(won by default) 9 Lead Generation Not enough data 8.7(won by default) 9 Document Processing Not enough data 8.5(won by default) 9 Feedback Collection Not enough data 8.8(won by default) 8 Natural Language Processing Not enough data Not enough data Simulation and Scenario Generation Not enough data Not enough data Platform Conversation Editor Not enough data 8.2(won by default) 10 Integration Not enough data 8.3(won by default) 10 Human-In-The-Loop Not enough data 8.9(won by default) 9 Drag & Drop Editor Not enough data Not enough data Human-in-the-loop (HITL) Not enough data Not enough data Autonomy - AI Agents Independent Decision Making Not enough data 7.8(won by default) 9 Adaptive Responses Not enough data 7.8(won by default) 9 Task Execution Not enough data 8.0(won by default) 9 Problem Solving Not enough data 7.6(won by default) 9 Generative AI AI Text Generation Not enough data 9.1(won by default) 9 AI Text Summarization Not enough data 9.0(won by default) 10 Additional Functionality Agent Collaboration Not enough data Not enough data Data Governance Not enough data Not enough data Prompt Engineering Not enough data Not enough data Feedback Management Not enough data Not enough data For No-Code Development Not enough data Not enough data Version Control Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Dynamic Modeling Not enough data Not enough data API Not enough data Not enough data Memory Management Not enough data Not enough data Monitoring Not enough data Not enough data Scalability Not enough data Not enough data Cost Management Not enough data Not enough data Scheduling Not enough data Not enough data Natural Language Interface Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Multiple LLM Models Not enough data Not enough data Integration Management Not enough data Not enough data Customizable Frameworks Not enough data Not enough data Pre-built Templates Not enough data Not enough data Analytics Not enough data Not enough data Intent Recognition Not enough data Not enough data Contextual Guidance Not enough data Not enough data Rules-Based Workflow Not enough data Not enough data Attended Automation Not enough data Not enough data Drag & Drop Not enough data Not enough data For Sales/Marketing Not enough data Not enough data Generative AI Not enough data Not enough data Business Process Automation Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Deep Learning Not enough data Not enough data Code-free Development Not enough data Not enough data Compliance Management Not enough data Not enough data Automated Responses Not enough data Not enough data Knowledge Management Not enough data Not enough data Transfers/Routing Not enough data Not enough data Personalization Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customer Experience Management Not enough data Not enough data Virtual Personal Assistant (VPA) Not enough data Not enough data Chatbot Not enough data Not enough data Speech Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Task Management Not enough data Not enough data Customer Engagement Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Configurable Workflow Not enough data Not enough data Unattended Automation Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Workflow Automation Not enough data Not enough data Proactive Error Detection Not enough data Not enough data Business Scheduling[Hide 53 FeaturesShow 53 Features](javascript:void(0);) Not enough data 8.4 771 Integrations MS Teams Integration Not enough data 8.3(won by default) 521 Email Integration Not enough data 9.0(won by default) 719 Zoom Integration Not enough data 8.3(won by default) 586 Google Meet Integration Not enough data 8.4(won by default) 575 Salesforce Integration Not enough data 7.7(won by default) 485 Third-Party Integrations Not enough data Not enough data Branding & Customizatio Custom Booking Page Not enough data 8.6(won by default) 625 Personalized Links Not enough data 8.7(won by default) 645 Personalized Web Embed Not enough data 8.4(won by default) 566 Online Booking Not enough data Not enough data Room Booking Not enough data Not enough data Automatic Rules & Configurations Set Working Hours Not enough data 8.7(won by default) 619 Automatic Updates Not enough data 8.9(won by default) 628 Buffer Times Not enough data 8.5(won by default) 586 Real-Time Updates Not enough data Not enough data Agentic AI - Business Scheduling Autonomous Task Execution Not enough data 7.7(won by default) 48 Multi-step Planning Not enough data 7.6(won by default) 47 Additional Functionality Task Scheduling Not enough data Not enough data Customizable Branding Not enough data Not enough data Customizable Fields Not enough data Not enough data Reminders Not enough data Not enough data Shift Swapping Not enough data Not enough data Automated Scheduling Not enough data Not enough data Drag & Drop Not enough data Not enough data Mobile Access Not enough data Not enough data Real-time Scheduling Not enough data Not enough data Multi-Location Not enough data Not enough data Personalization and Recommendation Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Resource Scheduling Not enough data Not enough data Activity Tracking Not enough data Not enough data Timesheet Management Not enough data Not enough data Availability Management Not enough data Not enough data API Not enough data Not enough data Absence Management Not enough data Not enough data Self Service Portal Not enough data Not enough data Generative AI Not enough data Not enough data Calendar Management Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Class Scheduling Not enough data Not enough data Employee Scheduling Not enough data Not enough data Facility Scheduling Not enough data Not enough data Booking Management Not enough data Not enough data User Management Not enough data Not enough data Employee Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Group Scheduling Not enough data Not enough data Customer Database Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Time Zone Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Calendar Sync Not enough data Not enough data Visitor Identification[Hide 59 FeaturesShow 59 Features](javascript:void(0);) Not enough data 6.1 17 Agentic AI - Visitor Identification Cross-system Integration Not enough data 6.0(won by default) 17 Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Additional Functionality Conversion Rate Optimization Not enough data Not enough data SEO Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Visual Analytics Not enough data Not enough data API Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Data Import/Export Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Customizable Templates Not enough data Not enough data Real-Time Data Not enough data Not enough data A/B Testing Not enough data Not enough data Screen Activity Recording Not enough data Not enough data Site Search Tracking Not enough data Not enough data Trend Analysis Not enough data Not enough data Visitor Tracking Not enough data Not enough data Customer Segmentation Not enough data Not enough data Engagement Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Funnel Analysis Not enough data Not enough data Widgets Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Heatmaps Not enough data Not enough data Search/Filter Not enough data Not enough data Conversion Tracking Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Referral Tracking Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Generative AI Not enough data Not enough data Data Visualization Not enough data Not enough data Behavior Tracking Not enough data Not enough data Keyword Tracking Not enough data Not enough data Pageview Tracking Not enough data Not enough data Customizable Reports Not enough data Not enough data Charting Not enough data Not enough data Visualization Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Time on Site Tracking Not enough data Not enough data Web Traffic Reporting Not enough data Not enough data Monitoring Not enough data Not enough data Tagging Not enough data Not enough data Dashboard Creation Not enough data Not enough data Campaign Management Not enough data Not enough data Campaign Analytics Not enough data Not enough data Customizable Branding Not enough data Not enough data Alerts/Notifications Not enough data Not enough data User Interaction Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data Multiple Site Management Not enough data Not enough data Website Analytics Not enough data Not enough data Sales Enablement[Hide 81 FeaturesShow 81 Features](javascript:void(0);) Not enough data 7.7 1,027 Agentic AI - Sales Enablement Autonomous Task Execution Not enough data 6.9(won by default) 61 Natural Language Interaction Not enough data 6.9(won by default) 60 Proactive Assistance Not enough data 6.8(won by default) 59 Content Management Content Import Not enough data 8.4(won by default) 801 Advanced Search Not enough data 8.2(won by default) 811 Content Library Not enough data 8.3(won by default) 797 Content Creation Not enough data Feature Not Available Templates Not enough data Feature Not Available Email Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Analytics Reporting Not enough data 8.4(won by default) 882 Alerts Not enough data 8.5(won by default) 881 Account-Based Engagement Not enough data 8.4(won by default) 824 Content Utilization Not enough data 8.3(won by default) 798 Prioritization Not enough data Not enough data Learning Management - Sales Enablement Sales Training Not enough data 7.5(won by default) 38 Sales Coaching Not enough data 7.4(won by default) 38 Sales Onboarding Not enough data 7.7(won by default) 39 Revenue Enablement - Sales Enablement Cross-Functional Alignment Not enough data 7.3(won by default) 38 AI and Automation Not enough data 7.1(won by default) 39 End-to-End Customer Journey Insights Not enough data 7.4(won by default) 39 Generative AI Not enough data Not enough data Additional Functionality Chat/Messaging Not enough data Not enough data Prospecting Tools Not enough data Not enough data Content Delivery Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Task Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Activity Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data API Not enough data Not enough data CRM Not enough data Not enough data Campaign Management Not enough data Not enough data Audio/Video Recording Not enough data Not enough data Collaboration Tools Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Contact Database Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Lead Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Scheduling Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Email Tracking Not enough data Not enough data User Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Calendar Management Not enough data Not enough data Lead Capture Not enough data Not enough data Call Recording Not enough data Not enough data Template Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Social Media Integration Not enough data Not enough data Content Management Not enough data Not enough data Performance Management Not enough data Not enough data Lead Nurturing Not enough data Not enough data Document Management Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Meeting Management Not enough data Not enough data Lead Qualification Not enough data Not enough data AI Copilot Not enough data Not enough data Video Support Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data Audio File Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Contact Management Not enough data Not enough data Goal Management Not enough data Not enough data Sales Planning Not enough data Not enough data Mobile Access Not enough data Not enough data CRM Integration Not enough data Not enough data Pipeline Management Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Gamification Not enough data Not enough data Lead Scoring Not enough data Not enough data Opportunity Management Not enough data Not enough data Microlearning Not enough data Not enough data Content Sharing Not enough data Not enough data Real-Time Data Not enough data Not enough data Workflow Automation Not enough data Not enough data Show 5 feature categories with incomplete data Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Tagging Not enough data Not enough data Natural Language Processing Not enough data Not enough data Data Extraction Not enough data Not enough data Multi-Language Not enough data Not enough data Predictive Analytics Not enough data Not enough data Drag & Drop Not enough data Not enough data Speech Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Data Storage Management Not enough data Not enough data Virtual Personal Assistant (VPA) Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Segmentation Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Import/Export Not enough data Not enough data Generative AI Not enough data Not enough data For eCommerce Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Search/Filter Not enough data Not enough data Monitoring Not enough data Not enough data Document Management Not enough data Not enough data API Not enough data Not enough data Data Visualization Not enough data Not enough data Trend Analysis Not enough data Not enough data Machine Learning Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Performance Metrics Not enough data Not enough data Real-Time Data Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Mobile App Not enough data Not enough data Multiple Data Sources Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chatbot Not enough data Not enough data Workflow Automation Not enough data Not enough data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);) Not enough data Not enough data Lead Generation Lead Builder Not enough data Not enough data CRM Integration Not enough data Not enough data Marketing Automation Integration Not enough data Not enough data Social Media Integration Not enough data Not enough data Data Import & Export Tools Not enough data Not enough data Insurance CRM[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data Not enough data Relationship Management - Insurance CRM Renewal Management Not enough data Not enough data Client Communication Tools Not enough data Not enough data Lead Tracking Not enough data Not enough data Contact Management Not enough data Not enough data Winbacks Not enough data Not enough data Communication History Not enough data Not enough data Activity Management Not enough data Not enough data Reputation Management Not enough data Not enough data Template Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Lead Management Not enough data Not enough data Task Management Not enough data Not enough data Email Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Workflow Management Not enough data Not enough data Insurance Management Not enough data Not enough data Follow up Automation - Insurance CRM Automated Follow-Ups Not enough data Not enough data Marketing Campaigns Not enough data Not enough data Document Management - Insurance CRM Documentation handling Not enough data Not enough data Integrations & Reports - Insurance CRM Integrations Not enough data Not enough data Reporting & Analytics Not enough data Not enough data Additional Functionality Sales Reports Not enough data Not enough data Customer Database Not enough data Not enough data Email Templates Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Mobile Access Not enough data Not enough data Calendar/Reminder System Not enough data Not enough data Task Scheduling Not enough data Not enough data API Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Import/Export Not enough data Not enough data Customizable Reports Not enough data Not enough data Forecasting Not enough data Not enough data Generative AI Not enough data Not enough data Marketing Automation Not enough data Not enough data For Insurance Industry Not enough data Not enough data AI Copilot Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Lead Capture Not enough data Not enough data AI Agents[Hide 7 FeaturesShow 7 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - AI Agents Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data User Insights Reviewers' Company Size [![Bigin by Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/6192e214449f052a49d73112e561658a/bigin-by-zoho-crm.svg "Bigin by Zoho CRM")](https://www.g2.com/products/bigin-by-zoho-crm/reviews) Bigin by Zoho CRM Small-Business(50 or fewer emp.) 90.9% Mid-Market(51-1000 emp.) 8.1% Enterprise(\> 1000 emp.) 1.0% [![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")](https://www.g2.com/products/hubspot-sales-hub/reviews) HubSpot Sales Hub Small-Business(50 or fewer emp.) 60.5% Mid-Market(51-1000 emp.) 35.5% Enterprise(\> 1000 emp.) 4.0% Small-Business (50 or fewer emp.) 90.9% 60.5% Mid-Market (51-1000 emp.) 8.1% 35.5% Enterprise (\> 1000 emp.) 1.0% 4.0% Reviewers' Industry [![Bigin by Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/6192e214449f052a49d73112e561658a/bigin-by-zoho-crm.svg "Bigin by Zoho CRM")](https://www.g2.com/products/bigin-by-zoho-crm/reviews) Bigin by Zoho CRM Marketing and Advertising 10.3% Information Technology and Services 9.9% Computer Software 6.0% Consulting 5.5% Education Management 4.5% Other 63.7% [![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")](https://www.g2.com/products/hubspot-sales-hub/reviews) HubSpot Sales Hub Computer Software 15.7% Information Technology and Services 12.2% Marketing and Advertising 9.8% Financial Services 4.3% Education Management 3.2% Other 54.7% FAQs ## Bigin by Zoho CRM vs HubSpot Sales Hub FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between HubSpot Sales Hub vs Bigin by Zoho CRM? Bigin by Zoho CRM stands out for its higher G2 rating and ease of use, while HubSpot Sales Hub is noted for its robust integrations and organizational capabilities. | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.4/5 (13,909 reviews) | 4.6/5 (875 reviews) | | Largest Segment | Small-Business | Small-Business | | Ease of Setup score | 8.3 | 8.7 | | Quality of Support score | 8.6 | 8.5 | | Top Reviewer-Cited Strength | Ease of Use (1,216 all-time mentions) | — | ### How do the pricing models of HubSpot Sales Hub and Bigin by Zoho CRM compare? Bigin by Zoho CRM is rated higher for value, with reviewers expressing greater satisfaction with its pricing and affordability. - **HubSpot Sales Hub:** In recent reviews, many cite the platform's cost as a challenge for small businesses, especially as advanced features are locked behind higher tiers. - **Bigin by Zoho CRM:** Reviewers consistently highlight its affordability and strong value for small businesses, with several noting it as the only CRM at this price point with key integrations. - **Switching reasons:** Recent reviewers who switched away from HubSpot Sales Hub mention moving to competitors that offer more functionality at a lower cost. ### What are the best alternatives to HubSpot Sales Hub and Bigin by Zoho CRM? The top three alternatives to HubSpot Sales Hub and Bigin by Zoho CRM are Agentforce Sales, Apollo.io, and Freshsales. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | Cost can be a challenge for growing teams | Ease of Use (1,216 all-time mentions) | | [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) | 4.6/5 (875 reviews) | Small-Business | Affordable and strong value for small businesses | Simple, clean interface and easy setup | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | — | Comprehensive CRM capabilities | | [Apollo.io](https://www.g2.com/products/apollo-io/reviews) | 4.7/5 (9,788 reviews) | Small-Business | — | Lead generation and prospecting | | [Freshsales](https://www.g2.com/products/freshsales/reviews) | 4.5/5 (1,236 reviews) | Small-Business | — | Ease of use and intuitive interface | ### Which CRM features should I prioritize when comparing HubSpot Sales Hub and Bigin by Zoho CRM? Buyers should prioritize ease of use, automation capabilities, reporting, integrations, and customization when comparing HubSpot Sales Hub and Bigin by Zoho CRM. - **Ease of Use:** HubSpot Sales Hub scores 8.7; Bigin by Zoho CRM scores 9.1. - **Automation Capabilities:** HubSpot Sales Hub offers AI Text Generation, Behavior Monitoring, and Sales Coaching; Bigin by Zoho CRM provides Automated Emails and Automated Voicemails. - **Reporting:** Reporting is the most frequently mentioned feature in recent reviews for both products. - **Integrations:** HubSpot Sales Hub has 511 all-time mentions for integrations; Bigin by Zoho CRM integrates with Make and Zoho CRM, with 149 and 121 all-time mentions respectively. - **Customization:** HubSpot Sales Hub has 298 all-time mentions for customization; Bigin by Zoho CRM is frequently praised for its customizable pipelines and fields in recent reviews. ### What are the pros and cons of HubSpot Sales Hub vs Bigin by Zoho CRM? HubSpot Sales Hub's headline strength is its ease of use and integrations, while Bigin by Zoho CRM is praised for affordability and simplicity. - **HubSpot Sales Hub strengths:** Ease of Use (1,216 all-time mentions), Integrations (511), Automation (453), Customization (298), Lead Management (571). - **HubSpot Sales Hub trade-offs:** Learning Curve (384), Complexity (223), advanced features often require higher-tier plans, and cost is cited as a challenge for small businesses. - **Bigin by Zoho CRM strengths:** Affordability and value for small businesses, simple and clean interface, easy setup, customizable pipelines, and strong integration with the Zoho ecosystem. - **Bigin by Zoho CRM trade-offs:** Missing Features (81), Limited Features (75), Integration Issues (63), and reporting/automation limitations as business needs grow. ### Is HubSpot Sales Hub or Bigin by Zoho CRM better for small businesses? Bigin by Zoho CRM is the better fit for small businesses, with higher satisfaction among small-business reviewers and a stronger value proposition. - **HubSpot Sales Hub:** Largest segment is Small-Business; reviewers note robust features but cite cost and complexity as challenges for smaller teams. - **Bigin by Zoho CRM:** Largest segment is Small-Business; reviewers consistently highlight its affordability, simplicity, and suitability for small and growing teams. ### Which CRM platform has better integrations? HubSpot Sales Hub is favored for integrations, with a higher volume of reviewer-cited integration strengths. - **HubSpot Sales Hub:** 511 all-time mentions for integrations, with frequent praise for Google Workspace and WhatsApp integration. - **Bigin by Zoho CRM:** Integrates with Make (149 all-time mentions) and Zoho CRM (121), with reviewers noting ease of integration within the Zoho ecosystem. ### How do HubSpot Sales Hub and Bigin by Zoho CRM compare on customer support? HubSpot Sales Hub and Bigin by Zoho CRM are rated at parity for Quality of Support, with scores of 8.6 and 8.5 respectively. - **HubSpot Sales Hub:** Reviewers frequently describe support as helpful and responsive, though some cite challenges with technical knowledge and support for advanced features. - **Bigin by Zoho CRM:** Many reviewers praise the onboarding and support team, especially for small businesses, but some mention inconsistent support experiences and challenges with issue resolution. ### Which is easier to implement, HubSpot Sales Hub or Bigin by Zoho CRM? Bigin by Zoho CRM has a slight edge in Ease of Setup, scoring 8.7 versus HubSpot Sales Hub's 8.3. - **HubSpot Sales Hub:** Reviewers describe setup as straightforward for most teams, though some note a learning curve and complexity for advanced configurations. - **Bigin by Zoho CRM:** Reviewers consistently highlight its easy and quick setup, with minimal training required and a clean, intuitive interface. ### Which product has better Reporting? HubSpot Sales Hub is favored for Reporting, with more advanced capabilities and higher reviewer-cited mention counts. - **HubSpot Sales Hub:** Reporting is frequently cited as a core strength, with 367 all-time mentions for easy tracking and robust reporting features; advanced dashboards and analytics are available in higher tiers. - **Bigin by Zoho CRM:** Reviewers note that reporting is basic and may be limiting as business needs grow, with several citing the need to upgrade for more advanced analytics. 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