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At a Glance
Market Segments
Small-Business (90.1% of reviews)
Small-Business (60.8% of reviews)
Entry-Level Pricing
$7.00
$0.00
Bigin by Zoho CRM
Star Rating
(693)4.6 out of 5
Market Segments
Small-Business (90.1% of reviews)
Entry-Level Pricing
$7.00
Browse all 3 pricing plansHubSpot Sales Hub
Star Rating
(13,323)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HubSpot Sales Hub excels in Email Tracking/Automation, scoring 9.0, which reviewers mention as a standout feature for managing email outreach effectively. In contrast, Bigin by Zoho CRM scores 8.3 in this area, indicating it may not be as robust in automating email interactions.
- Reviewers mention that Bigin by Zoho CRM has a slight edge in Ease of Use, scoring 9.1 compared to HubSpot's 8.7. Users on G2 appreciate Bigin's intuitive interface, making it easier for small businesses to adopt without extensive training.
- G2 users highlight that HubSpot Sales Hub offers superior Email Marketing capabilities, with a score of 8.7, while Bigin by Zoho CRM scores 8.0. Reviewers say that HubSpot's tools for creating and managing email campaigns are more comprehensive and user-friendly.
- Users report that Bigin by Zoho CRM shines in Task Management, scoring 8.5 compared to HubSpot's 8.8. However, reviewers mention that HubSpot's Task/Activity Management features are more integrated with its overall CRM functionalities, providing a more seamless experience.
- Reviewers mention that both products score equally in Contact & Account Management at 8.7, but users on G2 note that HubSpot's features are more extensive, allowing for better customization and tracking of customer interactions.
- Users say that HubSpot Sales Hub's strong performance in Email Scheduling (8.9) is a significant advantage over Bigin by Zoho CRM (7.9), with reviewers highlighting the ease of scheduling emails directly from the platform as a key feature that enhances productivity.
Pricing
Entry-Level Pricing
Bigin by Zoho CRM
Express
$7.00
$7/user/month - Billed Annually
- Team Pipelines (3)
- 50,000 Records
- Instant Workflows (10)
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Bigin by Zoho CRM
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
8.6
623
8.6
9,711
Ease of Use
9.1
640
8.7
10,591
Ease of Setup
8.8
532
8.3
4,573
Ease of Admin
8.8
404
8.6
3,097
Quality of Support
8.5
564
8.6
8,744
Has the product been a good partner in doing business?
8.6
381
8.7
3,051
Product Direction (% positive)
9.3
618
8.7
9,290
Features by Category
Sales Force Automation
8.7
440
8.7
6013
|
Verified
Feature Not Available
Feature Not Available
8.8
447
8.5
5866
|
Verified
8.6
440
8.5
6065
|
Verified
Feature Not Available
7.8
4176
|
Verified
8.2
405
8.5
5034
|
Verified
8.2
402
7.8
3233
|
Verified
7.9
363
7.8
3138
|
Verified
Feature Not Available
8.2
2431
Marketing Automation
8.0
390
8.7
5355
|
Verified
7.9
383
8.5
5027
|
Verified
8.5
411
8.7
5162
|
Verified
7.6
372
8.1
4419
|
Verified
Customer Support
8.0
383
8.3
3608
|
Verified
7.9
381
8.2
2441
8.0
373
8.4
3275
|
Verified
7.6
372
8.0
3257
|
Verified
8.0
361
8.3
3489
|
Verified
Reporting & Analytics
8.2
347
8.2
5730
|
Verified
8.4
380
8.4
6087
|
Verified
7.9
328
7.9
4262
|
Verified
Mobile & Social
7.6
339
8.0
3786
|
Verified
7.4
342
8.1
2437
|
Verified
8.2
342
7.7
4105
|
Verified
Platform
8.2
391
8.1
2890
|
Verified
8.4
397
8.3
2506
|
Verified
8.6
396
8.5
2963
|
Verified
8.0
364
8.1
2270
|
Verified
Feature Not Available
7.5
1964
8.0
315
8.0
2564
|
Verified
8.9
379
8.6
2963
|
Verified
Feature Not Available
8.0
1653
Integration
8.4
340
8.4
2255
|
Verified
7.9
329
8.2
2357
|
Verified
7.9
313
8.1
2216
|
Verified
Generative AI
Feature Not Available
7.4
660
Agentic AI - CRM
7.4
67
7.1
200
7.6
66
7.1
198
7.7
67
7.3
197
7.4
66
7.1
199
7.1
67
7.0
198
7.6
67
7.0
198
7.6
68
7.1
198
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
525
Not enough data
8.6
621
Not enough data
8.8
649
Not enough data
8.9
656
Organization
Not enough data
9.0
678
Not enough data
8.8
664
Not enough data
8.6
602
Performance Analysis
Not enough data
8.3
556
Not enough data
8.8
665
Sales Analysis
Not enough data
8.5
560
Not enough data
8.7
616
Generative AI
Not enough data
8.1
154
Not enough data
8.3
155
Agentic AI - AI Sales Assistant
Not enough data
7.8
20
Not enough data
7.9
19
Not enough data
7.9
20
Not enough data
7.9
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
8.3
20
Integrated Workflows
8.5
163
8.8
1621
8.3
168
9.0
1665
7.7
148
8.3
1431
8.0
140
8.2
1331
8.6
158
8.8
1511
8.2
169
8.7
1373
8.4
154
8.6
1298
Repeatability and Reportability
8.0
144
8.6
1471
8.5
156
8.7
1538
8.4
143
8.6
1511
Feature Not Available
8.1
1388
7.0
136
Feature Not Available
AI and Automation
8.1
146
8.2
1238
7.8
142
8.1
1205
7.3
139
8.2
1197
7.4
142
7.8
1077
6.8
139
7.7
1023
Generative AI
Feature Not Available
7.3
488
Agentic AI - Sales Engagement
7.7
22
7.0
173
7.9
21
7.2
174
8.3
22
7.2
175
7.9
21
7.3
174
8.1
19
7.2
175
8.0
21
7.3
175
8.1
23
7.2
176
Call Analytics
Not enough data
8.2
299
Not enough data
7.9
267
Not enough data
8.0
276
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.5
241
Not enough data
7.7
251
Generative AI
Not enough data
7.6
110
Agentic AI - Conversation Intelligence
Not enough data
7.4
24
Not enough data
7.4
24
Not enough data
7.6
24
Not enough data
7.2
24
Not enough data
7.6
23
Not enough data
7.2
23
Not enough data
7.2
23
Responses
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
7.1
8
Automation - AI Agents
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.3
6
Platform
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.6
7
Autonomy - AI Agents
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.6
7
Not enough data
7.1
7
Generative AI
Not enough data
8.8
7
Not enough data
8.8
7
Integrations
Not enough data
8.3
519
Not enough data
9.0
715
Not enough data
8.3
584
Not enough data
8.4
573
Not enough data
7.7
484
Branding & Customizatio
Not enough data
8.6
624
Not enough data
8.7
644
Not enough data
8.4
566
Automatic Rules & Configurations
Not enough data
8.7
618
Not enough data
8.9
627
Not enough data
8.5
584
Agentic AI - Business Scheduling
Not enough data
7.6
43
Not enough data
7.6
43
Agentic AI - Visitor Identification
Not enough data
5.7
16
Agentic AI - Sales Performance Management
8.3
11
6.6
75
8.3
10
6.7
75
8.8
11
6.5
75
Incentives
7.6
89
7.9
764
8.0
95
8.1
841
|
Verified
7.0
91
7.6
711
|
Verified
7.7
91
8.3
937
Personalization
8.3
97
8.4
962
8.1
95
8.5
1092
|
Verified
8.5
99
8.8
1190
|
Verified
8.2
93
8.5
982
|
Verified
Administrative
8.3
93
8.6
1015
|
Verified
8.1
91
8.4
896
|
Verified
Feature Not Available
8.3
852
Agentic AI - Email Tracking
7.1
13
6.8
111
7.3
13
6.8
111
6.9
13
7.0
111
7.1
13
6.9
111
7.3
13
6.9
110
7.2
13
6.8
111
7.2
12
6.9
112
Analytics
8.0
95
8.7
2084
Feature Not Available
8.8
2074
Feature Not Available
Feature Not Available
Customizations
8.3
100
8.8
2124
7.9
94
8.9
2124
8.3
99
8.8
2216
8.0
92
Feature Not Available
8.1
92
8.9
2196
Generative AI
Feature Not Available
7.5
478
Agentic AI - Sales Analytics
8.2
11
7.0
98
8.3
11
7.1
97
8.5
11
7.3
95
7.9
11
7.3
97
8.0
11
7.2
96
Data Sourcing
7.8
120
8.3
1347
8.3
119
8.4
1418
8.3
113
8.2
1286
8.3
114
8.6
1536
8.2
115
8.4
1380
Predictive Analytics
7.7
122
8.1
1337
7.7
121
8.2
1297
7.3
117
7.8
1124
7.8
125
7.9
1256
Sales Management
8.8
130
8.8
1545
7.6
123
7.9
1238
8.0
122
8.4
1399
8.3
128
8.9
1610
Agentic AI - Outbound Call Tracking
7.2
10
7.5
62
7.3
10
7.1
60
Calling
7.0
56
8.6
1190
6.8
55
8.1
983
7.3
56
8.6
1150
7.4
55
8.7
1182
6.7
9
7.9
69
Contacts
8.2
60
8.7
1257
7.8
57
8.4
1099
8.1
59
8.6
1159
Insights
8.3
56
9.1
1345
8.2
57
8.7
1187
6.5
55
Feature Not Available
7.6
60
Feature Not Available
7.8
55
8.4
1091
7.2
9
7.5
65
Agentic AI - Sales Enablement
Not enough data
7.0
60
Not enough data
7.0
59
Not enough data
7.0
58
Content Management
Not enough data
8.4
800
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
809
Not enough data
8.4
795
Analytics
Not enough data
8.4
876
Not enough data
8.4
879
Not enough data
8.4
823
Not enough data
8.3
798
Learning Management - Sales Enablement
Not enough data
7.4
34
Not enough data
7.3
34
Not enough data
7.5
34
Revenue Enablement - Sales Enablement
Not enough data
7.3
34
Not enough data
7.2
34
Not enough data
7.5
34
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bigin by Zoho CRM and HubSpot Sales Hub are categorized as Sales Engagement, Outbound Call Tracking, Email Tracking, CRM, Sales Analytics, and Sales Performance Management
Unique Categories
Bigin by Zoho CRM has no unique categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, AI Sales Assistant, Sales Enablement, Visitor Identification, AI Agents For Business Operations, and Insurance CRM
Reviews
Reviewers' Company Size
Bigin by Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.2%
Marketing and Advertising
10.5%
Computer Software
5.5%
Consulting
4.8%
Education Management
4.8%
Other
63.1%
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Alternatives
Discussions
What is Zoho Bigin?
2 Comments
JM
It is a CRM, but in a much more simplified version than zohoCRM, yet it is powerful. As a professional experience, I can indicate that it contributes to...Read more
Does Bigin integrate with Zoho CRM?
2 Comments
AC
Yes it's possible. Make sure to add a user to both Bigin and CRM for the records to be assigned to the same owners after the sync. When the user is not...Read more
What is Bigin used for?
1 Comment
AC
It is a CRM, a system to improve customer relationships and management, it will facilitate and help you improve follow-up.Read more
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
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