# Bigin by Zoho CRM vs Pipedrive Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Pipedrive excels in managing large databases of leads, with users highlighting its intuitive interface and visual pipeline view as key features that streamline opportunity management and customer interactions.
- **Users say** Bigin by Zoho CRM stands out for its simplicity and user-friendly design, particularly praising its pipeline management feature, which makes tracking leads and deals straightforward and efficient.
- **According to verified reviews** , Pipedrive's customer support is frequently commended, with users noting the ease of importing contacts and the quality of assistance provided, which enhances the overall user experience.
- **Reviewers mention** that Bigin by Zoho CRM integrates seamlessly with other Zoho applications, improving workflow efficiency and reducing manual tasks through its automation features, which are particularly beneficial for managing reminders and follow-ups.
- **G2 reviewers highlight** that while Pipedrive has a higher overall satisfaction score, Bigin by Zoho CRM's ease of use and setup is often rated higher, making it a strong contender for users prioritizing a quick and uncomplicated onboarding process.
- **Users appreciate** Pipedrive's robust sales performance management capabilities, with many noting that its features help keep sales activities organized and provide valuable insights into sales processes, although some find it slightly more complex than Bigin's straightforward approach.



| | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 829 | 3,065 | 
| **Largest Market Segment** | Small-Business (90.6% of reviews) | Small-Business (72.8% of reviews) | 
| **Entry Level Price** | $0.00 | $24.00 1 Seats Per Month | 

---
## Top Pros & Cons

### Bigin by Zoho CRM

Pros:
- Ease of Use (237 reviews)
- Simple (125 reviews)

Cons:
- Missing Features (81 reviews)
- Limited Features (66 reviews)

### Pipedrive

Pros:
- Ease of Use (574 reviews)
- Intuitive (274 reviews)

Cons:
- Missing Features (230 reviews)
- Limited Features (151 reviews)

---
## Ratings Comparison
| Rating | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
  | **Meets Requirements** | 8.6 (748 reviews) | 8.5 (2647 reviews) | 
  | **Ease of Use** | 9.1 (767 reviews) | 8.9 (2688 reviews) | 
  | **Ease of Setup** | 8.8 (661 reviews) | 8.7 (1696 reviews) | 
  | **Ease of Admin** | 8.8 (451 reviews) | 8.6 (1024 reviews) | 
  | **Quality of Support** | 8.5 (676 reviews) | 8.4 (2264 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (427 reviews) | 8.7 (992 reviews) | 
  | **Product Direction (% positive)** | 9.4 (730 reviews) | 8.9 (2602 reviews) | 

---
## Pricing

### Bigin by Zoho CRM

#### Entry-Level Pricing

Plan: Free Edition

Price: $0.00

Description: Single user

Key Features:
- Single Pipeline
- 500 Records
- Contacts, Products, and Activity Management

[Browse all 4 editions](https://www.g2.com/products/bigin-by-zoho-crm/pricing)

#### Free Trial

Yes

### Pipedrive

#### Entry-Level Pricing

Plan: Lite

Price: $24.00 1 Seats Per Month

Description: per month per user.
14$ / month billed annually

Key Features:
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports

[Browse all 4 editions](https://www.g2.com/products/pipedrive/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 641 |
| **Pipedrive** | 7.9/10 | 2371 |

#### Sales Force Automation

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Contact & Account Management** | 8.8 (495 reviews) | 8.5 (2067 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 8.9 (520 reviews) | 8.9 (2149 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.7 (478 reviews) | 8.6 (2127 reviews) ✓ Verified | 
| **Territory & Quota Management** | Feature Not Available | 7.7 (1620 reviews) ✓ Verified | 
| **Desktop Integration** | 8.2 (416 reviews) | 8.4 (1133 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.2 (407 reviews) | 7.7 (1619 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.9 (369 reviews) | 7.7 (1573 reviews) | 
| **Customer Contract Management** | Feature Not Available | 7.8 (1675 reviews) | 

#### Marketing Automation

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Email Marketing** | 8.0 (400 reviews) | 7.5 (1520 reviews) ✓ Verified | 
| **Campaign Management** | 7.9 (386 reviews) | 7.5 (1497 reviews) ✓ Verified | 
| **Lead Management** | 8.6 (452 reviews) | 8.5 (1872 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.6 (376 reviews) | 7.5 (1448 reviews) ✓ Verified | 

#### Customer Support

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Case Management** | 8.0 (390 reviews) | 7.9 (1010 reviews) | 
| **Customer Support Portal** | 7.9 (383 reviews) | 7.8 (989 reviews) | 
| **Knowledge Base** | 8.0 (375 reviews) | 8.0 (1022 reviews) | 
| **Call Center Features** | 7.6 (374 reviews) | 7.5 (1476 reviews) | 
| **Support Analytics** | 8.0 (363 reviews) | 7.7 (962 reviews) | 

#### Reporting & Analytics

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Reporting** | 8.2 (366 reviews) | 8.0 (1891 reviews) ✓ Verified | 
| **Dashboards** | 8.4 (394 reviews) | 8.3 (1971 reviews) ✓ Verified | 
| **Forecasting** | 7.9 (331 reviews) | 7.9 (1725 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Social Collaboration Features** | 7.7 (342 reviews) | 7.6 (1426 reviews) ✓ Verified | 
| **Social Network Integration** | 7.4 (345 reviews) | 7.4 (1377 reviews) ✓ Verified | 
| **Mobile User Support** | 8.2 (355 reviews) | 7.9 (1595 reviews) ✓ Verified | 

#### Platform

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Customization** | 8.2 (424 reviews) | 8.2 (1357 reviews) ✓ Verified | 
| **Workflow Capability** | 8.4 (432 reviews) | 8.3 (1355 reviews) | 
| **User, Role, and Access Management** | 8.6 (407 reviews) | 8.4 (1361 reviews) ✓ Verified | 
| **Internationalization** | 8.0 (368 reviews) | 8.2 (1170 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Feature Not Available | 7.3 (1060 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 8.0 (320 reviews) | 7.8 (1174 reviews) | 
| **Performance and Reliability** | 8.9 (403 reviews) | 8.8 (1344 reviews) ✓ Verified | 
| **Output Document Generation** | Feature Not Available | 7.8 (1127 reviews) | 

#### Integration

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (346 reviews) | 8.1 (1236 reviews) ✓ Verified | 
| **Integration APIs** | 7.9 (343 reviews) | 8.0 (1175 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.9 (325 reviews) | 7.9 (1106 reviews) ✓ Verified | 

#### Agentic AI - CRM

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (69 reviews) | 7.3 (171 reviews) | 
| **Multi-step Planning** | 7.7 (69 reviews) | 7.6 (173 reviews) | 
| **Cross-system Integration** | 7.8 (73 reviews) | 7.5 (174 reviews) | 
| **Adaptive Learning** | 7.5 (68 reviews) | 7.3 (170 reviews) | 
| **Natural Language Interaction** | 7.1 (69 reviews) | 7.3 (171 reviews) | 
| **Proactive Assistance** | 7.6 (69 reviews) | 7.3 (170 reviews) | 
| **Decision Making** | 7.7 (71 reviews) | 7.6 (172 reviews) | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Pipedrive** | 7.8/10 | 257 |

#### Email Marketing

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Email and Mobile Preview** | Not enough data | 8.2 (211 reviews) | 
| **Manage Email Lists** | Not enough data | 8.2 (213 reviews) | 
| **High-Volume Sending** | Not enough data | 7.8 (206 reviews) | 
| **Building and Personalizing Emails** | Not enough data | 8.2 (210 reviews) | 
| **Sending Outbound Emails** | Not enough data | 8.3 (213 reviews) | 
| **Manage Email Deliverability** | Not enough data | 8.2 (207 reviews) | 
| **Automated Email Responses** | Not enough data | 7.9 (206 reviews) | 
| **Multi-user Account** | Not enough data | 8.2 (203 reviews) | 
| **Surveys** | Not enough data | 7.5 (197 reviews) | 

#### Reporting & Analytics

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **A/B Testing** | Not enough data | 7.5 (192 reviews) | 
| **Basic Reporting** | Not enough data | 8.2 (205 reviews) | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Email Marketing

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (25 reviews) | 
| **Autonomous Task Execution** | Not enough data | 6.9 (25 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (25 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (25 reviews) | 

#### Integration

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.2 (227 reviews) | 
| **Integration APIs** | Not enough data | 7.8 (224 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (221 reviews) | 
| **CRM Integration** | Not enough data | 8.2 (221 reviews) | 
| **Social Media Integration** | Not enough data | 7.2 (213 reviews) | 
| **E-Commerce Integration** | Not enough data | 7.3 (210 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 191 |
| **Pipedrive** | N/A | N/A |

#### Integrated Workflows

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Task Management** | 8.6 (166 reviews) | Not enough data | 
| **Email Tracking/Automation** | 8.3 (171 reviews) | Not enough data | 
| **Calls and Voice** | 7.7 (148 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.0 (140 reviews) | Not enough data | 
| **CRM Integration** | 8.7 (160 reviews) | Not enough data | 
| **Calendar** | 8.2 (171 reviews) | Not enough data | 
| **Shared Records** | 8.4 (154 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Content Management** | 8.0 (144 reviews) | Not enough data | 
| **Workflow Management** | 8.5 (156 reviews) | Not enough data | 
| **Workflow Performance** | 8.4 (143 reviews) | Not enough data | 
| **Sales Coaching and Insights** | Feature Not Available | Not enough data | 
| **Gamification** | 7.0 (137 reviews) | Not enough data | 

#### AI and Automation

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Lead Prioritization** | 8.1 (146 reviews) | Not enough data | 
| **Lead Scoring** | 7.8 (142 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 7.3 (139 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.4 (142 reviews) | Not enough data | 
| **Machine Learning** | 6.7 (140 reviews) | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (23 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (22 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (22 reviews) | Not enough data | 
| **Decision Making** | 8.1 (24 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Pipedrive** | 7.6/10 | 81 |

#### Customization

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.3 (76 reviews) | 
| **Conditional Logic** | Not enough data | 7.8 (72 reviews) | 
| **Multi-page Forms** | Not enough data | 7.3 (71 reviews) | 
| **Design** | Not enough data | 7.7 (76 reviews) | 

#### Additional Functionality

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.2 (74 reviews) | 
| **Offline Capability** | Not enough data | 6.7 (70 reviews) | 
| **Notifications** | Not enough data | 7.8 (78 reviews) | 
| **Payments** | Not enough data | 6.9 (71 reviews) | 
| **Mobile Forms** | Not enough data | 7.5 (73 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.1/10 | 114 |
| **Pipedrive** | 7.6/10 | 444 |

#### Agentic AI - Sales Performance Management

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (12 reviews) | 7.2 (66 reviews) | 
| **Natural Language Interaction** | 8.3 (11 reviews) | 7.3 (65 reviews) | 
| **Proactive Assistance** | 8.8 (12 reviews) | 7.4 (64 reviews) | 

#### Incentives

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Badges** | 7.6 (90 reviews) | 6.9 (391 reviews) | 
| **Triggers** | 8.0 (96 reviews) | 7.4 (401 reviews) | 
| **Commission Calculator** | 7.0 (92 reviews) | Feature Not Available | 
| **Leaderboards** | 7.7 (92 reviews) | 7.1 (395 reviews) | 

#### Personalization

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Profiles** | 8.3 (98 reviews) | 7.7 (414 reviews) | 
| **Custom Reports** | 8.1 (97 reviews) | 7.9 (409 reviews) | 
| **Dashboards** | 8.5 (101 reviews) | 8.3 (429 reviews) | 
| **Goal Setting** | 8.2 (94 reviews) | 8.0 (411 reviews) | 

#### Administrative

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Integration** | 8.3 (94 reviews) | 7.8 (409 reviews) | 
| **Employee Structure** | 8.1 (92 reviews) | 7.7 (401 reviews) | 
| **Behavior Monitoring** | Feature Not Available | 7.5 (387 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 7.6/10 | 109 |
| **Pipedrive** | 8.0/10 | 283 |

#### Agentic AI - Email Tracking

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (13 reviews) | 7.7 (56 reviews) | 
| **Multi-step Planning** | 7.3 (13 reviews) | 7.8 (57 reviews) | 
| **Cross-system Integration** | 6.9 (14 reviews) | 7.7 (57 reviews) | 
| **Adaptive Learning** | 7.1 (14 reviews) | 7.5 (55 reviews) | 
| **Natural Language Interaction** | 7.3 (13 reviews) | 7.6 (56 reviews) | 
| **Proactive Assistance** | 7.2 (13 reviews) | 7.8 (56 reviews) | 
| **Decision Making** | 7.3 (13 reviews) | 8.1 (55 reviews) | 

#### Analytics

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Open Rates** | 8.0 (95 reviews) | 8.0 (256 reviews) | 
| **Link Activity** | Feature Not Available | 8.2 (257 reviews) | 
| **Attachment Activity** | Feature Not Available | 8.1 (249 reviews) | 

#### Customizations

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Email Platform Integration** | 8.3 (101 reviews) | 8.2 (268 reviews) | 
| **Email Scheduling** | 8.0 (96 reviews) | 8.3 (257 reviews) | 
| **Notifications** | 8.3 (100 reviews) | 8.4 (270 reviews) | 
| **Email Categorization** | 8.0 (93 reviews) | 7.9 (257 reviews) | 
| **Templates** | 8.1 (93 reviews) | 8.3 (259 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 155 |
| **Pipedrive** | 7.8/10 | 472 |

#### Agentic AI - Sales Analytics

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (11 reviews) | 7.3 (57 reviews) | 
| **Cross-system Integration** | 8.2 (12 reviews) | 7.4 (58 reviews) | 
| **Adaptive Learning** | 8.5 (12 reviews) | 7.4 (58 reviews) | 
| **Natural Language Interaction** | 7.9 (12 reviews) | 7.3 (58 reviews) | 
| **Proactive Assistance** | 7.9 (12 reviews) | 7.3 (57 reviews) | 

#### Data Sourcing

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Data Sourcing** | 7.8 (121 reviews) | 7.8 (425 reviews) | 
| **Exporting & Sharing Data** | 8.3 (120 reviews) | 8.0 (433 reviews) | 
| **Multi-Device Data Visualization** | 8.3 (114 reviews) | 7.9 (427 reviews) | 
| **Interactive Dashboards** | 8.3 (115 reviews) | 8.4 (437 reviews) | 
| **Data Segmentation** | 8.2 (116 reviews) | 8.0 (422 reviews) | 

#### Predictive Analytics

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Lead Scoring** | 7.7 (123 reviews) | 7.7 (423 reviews) | 
| **Opportunity Scoring** | 7.7 (122 reviews) | 7.8 (424 reviews) | 
| **Risk Analysis** | 7.3 (118 reviews) | 7.4 (407 reviews) | 
| **Live Forecasting** | 7.8 (125 reviews) | 7.7 (416 reviews) | 

#### Sales Management

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (132 reviews) | 8.7 (442 reviews) | 
| **Sales Gamification** | 7.6 (124 reviews) | 7.6 (410 reviews) | 
| **Account-Based Analytics** | 8.0 (123 reviews) | 8.3 (419 reviews) | 
| **Activity Tracking** | 8.3 (128 reviews) | 8.7 (443 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 7.5/10 | 69 |
| **Pipedrive** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (10 reviews) | Not enough data | 

#### Calling

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Record Calls** | 7.0 (55 reviews) | Not enough data | 
| **Generate Location** | 6.8 (54 reviews) | Not enough data | 
| **Call Types** | 7.3 (55 reviews) | Not enough data | 
| **Click-to-Call** | 7.3 (54 reviews) | Not enough data | 
| **Auto Dialer** | 6.7 (9 reviews) | Not enough data | 

#### Contacts

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Personalization** | 8.2 (59 reviews) | Not enough data | 
| **Information Locater** | 7.8 (56 reviews) | Not enough data | 
| **Record Prospect Data** | 8.1 (58 reviews) | Not enough data | 

#### Insights

| Feature | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Notes** | 8.3 (55 reviews) | Not enough data | 
| **Daily Summary** | 8.2 (56 reviews) | Not enough data | 
| **Automated Voicemails** | 6.5 (54 reviews) | Not enough data | 
| **Automated Emails** | 7.6 (59 reviews) | Not enough data | 
| **Sorts Prospects** | 7.8 (54 reviews) | Not enough data | 
| **Automated Note Taking** | 7.2 (9 reviews) | Not enough data | 

---
## Categories
**Shared Categories (4):** [CRM Software](https://www.g2.com/categories/crm), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Bigin by Zoho CRM (2):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)

**Unique to Pipedrive (2):** [Email Marketing Software](https://www.g2.com/categories/email-marketing), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)


---
## Reviewer Demographics

### By Company Size

| Segment | Bigin by Zoho CRM | Pipedrive | 
|---|---|---|
| **Small-Business** | 90.6% | 72.8% | 
| **Mid-Market** | 8.2% | 22.9% | 
| **Enterprise** | 1.2% | 4.3% | 

### By Industry

#### Bigin by Zoho CRM

- **Information Technology and Services:** 10.5%
- **Marketing and Advertising:** 10.0%
- **Computer Software:** 5.8%
- **Consulting:** 5.0%
- **Real Estate:** 4.7%
- **Education Management:** 4.3%
- **Financial Services:** 4.3%
- **Accounting:** 2.8%
- **Construction:** 2.5%
- **Leisure, Travel & Tourism:** 2.5%
- **Other:** 47.7%

#### Pipedrive

- **Computer Software:** 10.9%
- **Information Technology and Services:** 10.1%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.2%
- **Construction:** 3.3%
- **Real Estate:** 3.3%
- **Internet:** 2.9%
- **Consulting:** 2.2%
- **Insurance:** 2.1%
- **Telecommunications:** 1.7%
- **Other:** 49.3%

---
## Alternatives

### Alternatives to Bigin by Zoho CRM

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13841 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25824 reviews)
- [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1167 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2045 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (663 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1156 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1433 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14700 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)

### Alternatives to Pipedrive

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1433 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1156 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25824 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13841 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2931 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (479 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (298 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14700 reviews)

---
## Top Discussions

### Bigin by Zoho CRM

- Title: [Does Bigin integrate with Zoho CRM?](https://www.g2.com/discussions/does-bigin-integrate-with-zoho-crm) — 2 comments, 1 upvote
  > **Top comment:** "Yes it's possible. Make sure to add a user to both Bigin and CRM for the records to be assigned to the same owners after the sync. When the user is not..."
- Title: [What is Zoho Bigin?](https://www.g2.com/discussions/what-is-zoho-bigin) — 2 comments
  > **Top comment:** "It is a CRM, but in a much more simplified version than zohoCRM, yet it is powerful. As a professional experience, I can indicate that it contributes to..."
- Title: [What is Bigin used for?](https://www.g2.com/discussions/what-is-bigin-used-for) — 1 comment
  > **Top comment:** "It is a CRM, a system to improve customer relationships and management, it will facilitate and help you improve follow-up."

### Pipedrive

- Title: [What is the best way to use email marketing with Pipedrive?](https://www.g2.com/discussions/12132-what-is-the-best-way-to-use-email-marketing-with-pipedrive) — 3 comments, 3 upvotes
  > **Top comment:** "PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal..."
- Title: [What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?](https://www.g2.com/discussions/what-features-of-pipedrive-are-most-beneficial-for-new-sales-professionals-to-track-and-optimize-their-sales-pipeline) — 2 comments
  > **Top comment:** "In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people..."
- Title: [What is Pipedrive used for?](https://www.g2.com/discussions/pipedrive-what-is-pipedrive-used-for) — 2 comments
  > **Top comment:** "Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key..."
- Title: [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) — 2 comments
  > **Top comment:** "No"
- Title: [What is Pipedrive software?](https://www.g2.com/discussions/what-is-pipedrive-software) — 2 comments
  > **Top comment:** "It is a CRM tool that helps sales professionals to log all your sales related activities. Eg. meetings, contacts, proposals and contracts. Basically managing..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigin-by-zoho-crm-vs-pipedrive)