Link copied to clipboard # Bigin by Zoho CRM vs Pipedrive Comparison - What are their main differences? Share [ Export ](/compare/bigin-by-zoho-crm/pipedrive/export.csv) Bigin by Zoho CRMPipedrive[+ Add Product](#) Pricing **Bigin by Zoho CRM** Free Trial **$0.00** · Free Edition **Pipedrive** Free Trial **$24.00** 1 Seats Per Month · Lite **Pricing Insights** from reviews Time to Implement **Bigin by Zoho CRM** 1 month Based on 399 responses **Pipedrive** 1 month Based on 694 responses Return on Investment **Bigin by Zoho CRM** 6 months2 months sooner Based on 383 responses **Pipedrive** 8 months Based on 628 responses Perceived Cost **Bigin by Zoho CRM** $$$$$ **Pipedrive** $$$$$ Average Discount **Bigin by Zoho CRM** 9% **Pipedrive** 9% ![Bigin by Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/6192e214449f052a49d73112e561658a/bigin-by-zoho-crm.svg "Bigin by Zoho CRM") ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Bigin by Zoho CRM** [ Ease of Use (256) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1615874&qs=pros-and-cons#reviews)[ Simple (133) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1613855&qs=pros-and-cons#reviews)[ Missing Features (91) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1614087&qs=pros-and-cons#reviews)[ Limited Features (75) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1612987&qs=pros-and-cons#reviews) **Pipedrive** [ Ease of Use (574) ](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=1189493&qs=pros-and-cons#reviews)[ Intuitive (274) ](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=1189083&qs=pros-and-cons#reviews)[ Missing Features (230) ](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=1185837&qs=pros-and-cons#reviews)[ Limited Features (151) ](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=1184821&qs=pros-and-cons#reviews) Integrations **Bigin by Zoho CRM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a8e4bb7370acc402f5ddc1ba6d149e7e/autosheet.png "Product Avatar Image") Autosheet ](https://www.g2.com/products/autosheet/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_11f092c33dbb714ec6d98bde5301c372/boomerang-for-gmail.png "Product Avatar Image") Boomerang for Gmail ](https://www.g2.com/products/boomerang-for-gmail/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image") Calendly Sales ](https://www.g2.com/products/calendly/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3d8c0542dbb2bb3b4e5f99f95e62439a/callyzer.jpg "Product Avatar Image") Callyzer ](https://www.g2.com/products/callyzer/reviews)[ View all ](https://www.g2.com/products/bigin-by-zoho-crm/integrations) **Pipedrive** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") 3CX ](https://www.g2.com/products/3cx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d9aa9453f7d48c46fdc9064f3c2648cf/amplemarket.png "Product Avatar Image") Amplemarket ](https://www.g2.com/products/amplemarket/reviews)[ View all ](https://www.g2.com/products/pipedrive/integrations) Screenshots **Bigin by Zoho CRM** ![Bigin by Zoho CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/139974/Team-Pipelines-_3_.jpg) **Pipedrive** ![Pipedrive screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1402369/Pipeline-view-1327x718.png) **Ratings** from reviews Meets Requirements **Bigin by Zoho CRM** 8.6 8.6791 **Pipedrive** 8.5 8.52,815 Ease of Use **Bigin by Zoho CRM** 9.1 9.1814 **Pipedrive** 8.7 8.74,468 Ease of Setup **Bigin by Zoho CRM** 8.7 8.7708 **Pipedrive** 8.7 8.71,869 Ease of Admin **Bigin by Zoho CRM** 8.8 8.8484 **Pipedrive** 8.6 8.61,067 Quality of Support **Bigin by Zoho CRM** 8.5 8.5714 **Pipedrive** 8.4 8.42,422 Has the product been a good partner in doing business? **Bigin by Zoho CRM** 8.6 8.6459 **Pipedrive** 8.7 8.71,034 Product Direction (% positive) **Bigin by Zoho CRM** 9.4 9.4768 **Pipedrive** 8.8 8.82,668 **Features** ratings from reviews CRM 8.0 687 7.6 2,557 Email Tracking 7.6 109 8.0 286 Sales Analytics 8.0 155 7.8 481 Sales Performance Management 8.1 114 7.6 452 Email Marketing Not enough data 7.8 260 Outbound Call Tracking 7.5 69 Not enough data Online Form Builder Not enough data 7.6 81 Sales Engagement 8.0 190 Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 90.9% Mid-Market(51-1000 emp.) 8.1% Enterprise(\> 1000 emp.) 1.0% Small-Business(50 or fewer emp.) 90.9% Mid-Market(51-1000 emp.) 8.1% Enterprise(\> 1000 emp.) 1.0% Small-Business(50 or fewer emp.) 75.2% Mid-Market(51-1000 emp.) 21.5% Enterprise(\> 1000 emp.) 3.4% Small-Business(50 or fewer emp.) 75.2% Mid-Market(51-1000 emp.) 21.5% Enterprise(\> 1000 emp.) 3.4% **Reviewers' Industry** [![Bigin by Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/6192e214449f052a49d73112e561658a/bigin-by-zoho-crm.svg "Bigin by Zoho CRM")](https://www.g2.com/products/bigin-by-zoho-crm/reviews) Bigin by Zoho CRM Marketing and Advertising 10.3% Information Technology and Services 9.9% Computer Software 6.0% Consulting 5.5% Education Management 4.5% Other 63.7% [![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")](https://www.g2.com/products/pipedrive/reviews) Pipedrive Computer Software 9.5% Information Technology and Services 8.9% Marketing and Advertising 8.3% Construction 4.9% Financial Services 4.8% Other 63.5% Alternatives **Bigin by Zoho CRM Alternatives** ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![monday CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c3cb6afa6d92fd27b38fff17fda2117/monday-crm.png "monday CRM") [ monday CRM ](/products/monday-crm/reviews) **Pipedrive Alternatives** ![Nutshell](https://images.g2crowd.com/uploads/product/hd_favicon/38cd2eb3a561ea666543f91c17b2079c/nutshell.svg "Nutshell") [ Nutshell ](/products/nutshell/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![Copper](https://images.g2crowd.com/uploads/product/hd_favicon/a43c4e9fd5e0c3b3012653a35d0d7c2a/copper.svg "Copper") [ Copper ](/products/copper/reviews) ![Nimble CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565546/nimble.svg "Nimble CRM") [ Nimble ](/products/nimble/reviews) ## Bigin by Zoho CRM vs Pipedrive FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Pipedrive vs Bigin by Zoho CRM? Bigin by Zoho CRM stands out for its higher G2 rating and simplicity, while Pipedrive is recognized for its intuitive, customizable CRM-first experience. | [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) | | --- | --- | | 4.3/5 (3,110 reviews) | 4.6/5 (875 reviews) | | Small-Business | Small-Business | | 8.7 | 8.7 | | 8.4 | 8.5 | | Intuitive, customizable CRM-first experience | Simplicity and ease of use for small businesses | ### How do the pricing models of Pipedrive and Bigin by Zoho CRM compare? Bigin by Zoho CRM is rated as the stronger value, with reviewers expressing higher satisfaction on price and cost-related dimensions. - **Pipedrive:** Reviewers describe Pipedrive as affordable and cost-effective, especially for small businesses, but note that advanced features often require higher-tier plans. - **Bigin by Zoho CRM:** In recent reviews, many highlight Bigin's affordability and strong value for small businesses, with several citing its cost-effectiveness as a key reason for choosing or switching to Bigin. ### What are the best alternatives to Pipedrive and Bigin by Zoho CRM? The best alternatives to Pipedrive and Bigin by Zoho CRM are HubSpot Sales Hub, Nutshell, and Freshsales. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | 4.3/5 (3,110 reviews) | Small-Business | Affordable for small businesses | Intuitive, customizable CRM-first experience | | [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) | 4.6/5 (875 reviews) | Small-Business | Very cost-effective for small businesses | Simplicity and ease of use for small businesses | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | — | Comprehensive feature set and scalability | | [Nutshell](https://www.g2.com/products/nutshell/reviews) | 4.3/5 (1,443 reviews) | Small-Business | — | Ease of use and strong customer support | | [Freshsales](https://www.g2.com/products/freshsales/reviews) | 4.5/5 (1,236 reviews) | Small-Business | — | Robust automation and intuitive interface | ### Which CRM features should I prioritize when comparing Pipedrive and Bigin by Zoho CRM? Buyers comparing Pipedrive and Bigin by Zoho CRM should prioritize reporting, automation, integrations, customization, and pipeline management. - **Reporting:** Reporting is the most frequently mentioned feature in reviews for both products, with reviewers noting Pipedrive's need for more advanced reporting and Bigin's basic analytics. - **Automation:** Pipedrive is praised for automations, while Bigin reviewers cite limitations in advanced automation (81 all-time mentions of missing features, 75 of limited features). - **Integrations:** Pipedrive integrates with tools like Zoom, GSuite, Slack, and Typeform; Bigin integrates with Make (149 all-time mentions), Zoho CRM (121), and Zoho Campaigns. - **Customization:** Pipedrive is frequently cited for its customizable pipelines and fields; Bigin is valued for easy customization but has some limitations as businesses scale. - **Pipeline Management:** Both products are praised for visual pipeline management, but Bigin is especially noted for its simplicity and drag-and-drop interface. ### What are the pros and cons of Pipedrive vs Bigin by Zoho CRM? Pipedrive's headline strength is its intuitive, customizable CRM-first experience, while Bigin by Zoho CRM is recognized for its simplicity and affordability for small businesses. - **Pipedrive strengths:** Intuitive interface, customizable pipelines and fields, strong automation, and robust integrations with tools like Zoom, GSuite, and Slack. - **Pipedrive trade-offs:** Reviewers note limitations in advanced features, reporting, and automation on lower-tier plans, and desire for more flexibility in custom fields and calculations. - **Bigin by Zoho CRM strengths:** Simplicity, ease of use, affordability, and strong fit for small businesses; praised for easy onboarding and integration with the Zoho ecosystem. - **Bigin by Zoho CRM trade-offs:** 81 all-time mentions of missing features, 75 of limited features, 63 of integration issues, and 26 of learning curve; reviewers cite basic reporting, limited advanced automation, and some integration challenges as businesses grow. ### Is Pipedrive or Bigin by Zoho CRM better for small businesses? Bigin by Zoho CRM is the better fit for small businesses, with a higher G2 rating and strong reviewer sentiment for simplicity and affordability. - **Pipedrive:** Largest segment is Small-Business; reviewers highlight its intuitive interface and customizable pipelines, but some note pricing and feature limitations for smaller teams. - **Bigin by Zoho CRM:** Largest segment is Small-Business; reviewers consistently praise its simplicity, affordability, and suitability for startups and small teams. ### Which CRM platform has better integrations? Pipedrive is favored for integrations, with reviewers citing a broader range of third-party connections. - **Pipedrive:** Reviewers mention integrations with Zoom, GSuite, Slack, and Typeform, with frequent praise for the breadth and utility of these connections. - **Bigin by Zoho CRM:** 149 all-time reviews mention its Make integration, 121 mention Zoho CRM, and Zoho Campaigns is also cited, but reviewers note some integration limitations as a recurring theme (63 all-time mentions). ### How do Pipedrive and Bigin by Zoho CRM compare on customer support? Bigin by Zoho CRM and Pipedrive are rated at near-parity on Quality of Support, with Bigin by Zoho CRM scoring 8.5 and Pipedrive 8.4. - **Pipedrive:** Reviewers describe support as helpful and responsive, with onboarding sessions and personalized assistance frequently mentioned. - **Bigin by Zoho CRM:** Reviewers highlight quick response times and proactive support, though some mention challenges with escalation and migration support. ### Which is easier to implement, Pipedrive or Bigin by Zoho CRM? Pipedrive and Bigin by Zoho CRM are rated equally on Ease of Setup, both scoring 8.7, indicating parity in implementation experience. - **Pipedrive:** Reviewers consistently describe setup as straightforward, with many citing easy onboarding and minimal training required. - **Bigin by Zoho CRM:** Reviewers praise its simple and fast setup, with several noting that even non-technical users can get started quickly; some mention that setup is especially easy for small teams. ### Which product has better Reporting? Pipedrive and Bigin by Zoho CRM both receive reviewer attention for Reporting, but Pipedrive is more frequently cited for needing advanced reporting features, while Bigin is noted for basic analytics. - **Pipedrive:** Reviewers mention the need for more advanced reporting and analytics, with several citing limitations in custom reports and data analysis. - **Bigin by Zoho CRM:** Reviewers describe reporting and analytics as basic, with requests for more advanced options as business needs grow.