Compare Bigin by Zoho CRM and Pipedrive 
At a Glance
Market Segments
Small-Business (90.6% of reviews)
Small-Business (72.8% of reviews)
Entry-Level Pricing
$7.00
$24.00 1 Seats Per Month
Bigin by Zoho CRM
Star Rating
(790)4.6 out of 5
Market Segments
Small-Business (90.6% of reviews)
Pros & Cons
Entry-Level Pricing
$7.00
Browse all 3 pricing plansPipedrive
Star Rating
(3,013)4.3 out of 5
Market Segments
Small-Business (72.8% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in providing a powerful sales automation experience, with users highlighting its ability to act like a personal assistant. Many appreciate features like task reminders and note-sharing capabilities, which streamline daily workflows.
- Users say Bigin by Zoho CRM is particularly well-suited for small teams, offering a straightforward setup and user-friendly interface. Reviewers mention that it helps keep sales pipelines organized without unnecessary complexity, making it ideal for those transitioning from spreadsheets.
- According to verified reviews, Pipedrive's integration capabilities are a standout feature, with users praising its seamless email integration and the ability to automate communications. This functionality is especially beneficial for fast-moving teams looking to enhance their productivity.
- Reviewers mention that while Bigin by Zoho CRM is easy to use, it may lack some of the advanced features found in Pipedrive. Users appreciate its simplicity but note that it might not meet the needs of larger teams requiring more robust sales tools.
- G2 reviewers highlight Pipedrive's strong performance in user support, with many users reporting positive experiences with the help they receive. This support is crucial for teams that rely on timely assistance to resolve issues and maintain productivity.
- Users indicate that Bigin by Zoho CRM shines in its affordability, making it an attractive option for small businesses. With a lower entry-level price, it allows users to access essential CRM features without a significant financial commitment, which is a key consideration for startups and solo operators.
Pricing
Entry-Level Pricing
Bigin by Zoho CRM
Express
$7.00
$7/user/month - Billed Annually
- Team Pipelines (3)
- 50,000 Records
- Instant Workflows (10)
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Bigin by Zoho CRM
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.6
712
8.5
2,597
Ease of Use
9.1
730
8.9
2,636
Ease of Setup
8.8
624
8.7
1,643
Ease of Admin
8.8
451
8.6
1,022
Quality of Support
8.5
645
8.4
2,221
Has the product been a good partner in doing business?
8.6
427
8.7
990
Product Direction (% positive)
9.3
698
8.8
2,554
Features by Category
Sales Force Automation
8.8
479
8.5
2045
|
Verified
Feature Not Available
Feature Not Available
8.8
502
8.9
2113
|
Verified
8.7
468
8.6
2103
|
Verified
Feature Not Available
7.7
1616
|
Verified
8.2
414
8.4
1125
|
Verified
8.2
407
7.7
1616
|
Verified
7.9
367
7.7
1570
Feature Not Available
7.8
1675
Marketing Automation
8.0
399
7.5
1516
|
Verified
7.9
386
7.5
1494
|
Verified
8.6
440
8.5
1857
|
Verified
7.6
375
7.5
1448
|
Verified
Customer Support
8.0
388
7.9
1008
7.9
384
7.8
988
8.0
376
8.0
1020
7.6
375
7.5
1476
8.0
363
7.7
961
Reporting & Analytics
8.2
363
8.0
1876
|
Verified
8.4
393
8.3
1962
|
Verified
7.9
332
7.9
1722
|
Verified
Mobile & Social
7.7
341
7.6
1424
|
Verified
7.4
343
7.4
1376
|
Verified
8.2
351
7.9
1591
|
Verified
Platform
8.2
418
8.2
1345
|
Verified
8.4
425
8.3
1339
8.7
406
8.4
1359
|
Verified
8.0
368
8.2
1169
|
Verified
Feature Not Available
7.3
1059
|
Verified
8.0
320
7.8
1172
8.9
396
8.8
1328
|
Verified
Feature Not Available
7.8
1126
Integration
8.4
345
8.1
1232
|
Verified
8.0
340
8.0
1165
|
Verified
7.9
322
7.9
1097
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - CRM
7.5
69
7.3
169
7.6
68
7.6
172
7.8
72
7.5
172
7.5
68
7.3
169
7.1
69
7.3
169
7.6
69
7.3
169
7.7
71
7.6
172
Email Marketing
Not enough data
8.2
211
Not enough data
8.2
212
Not enough data
7.8
206
Not enough data
8.2
209
Not enough data
8.3
212
Not enough data
8.2
207
Not enough data
7.9
206
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
227
Not enough data
7.8
224
Not enough data
7.9
221
Not enough data
8.2
221
Not enough data
7.2
213
Not enough data
7.3
210
Integrated Workflows
8.6
165
Not enough data
8.3
170
Not enough data
7.7
148
Not enough data
8.0
140
Not enough data
8.7
160
Not enough data
8.2
171
Not enough data
8.4
154
Not enough data
Repeatability and Reportability
8.0
145
Not enough data
8.5
157
Not enough data
8.4
144
Not enough data
Feature Not Available
Not enough data
7.0
137
Not enough data
AI and Automation
8.1
147
Not enough data
7.8
143
Not enough data
7.3
139
Not enough data
7.4
142
Not enough data
6.7
140
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Engagement
7.8
23
Not enough data
8.0
22
Not enough data
8.3
23
Not enough data
7.9
22
Not enough data
8.0
20
Not enough data
8.0
22
Not enough data
8.1
24
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
8.3
12
7.2
66
8.3
11
7.3
65
8.8
12
7.4
64
Incentives
7.6
90
6.9
391
8.0
96
7.4
401
7.0
92
Feature Not Available
7.7
92
7.1
395
Personalization
8.3
98
7.7
414
8.1
96
7.9
409
8.5
100
8.3
429
8.2
94
8.0
411
Administrative
8.3
94
7.8
409
8.1
92
7.7
401
Feature Not Available
7.5
387
Agentic AI - Email Tracking
7.1
13
7.7
56
7.3
13
7.8
57
6.9
14
7.7
57
7.1
14
7.5
55
7.3
13
7.6
56
7.2
13
7.8
56
7.3
13
8.1
55
Analytics
8.0
95
8.0
256
Feature Not Available
8.2
257
Feature Not Available
8.1
249
Customizations
8.3
101
8.2
268
8.0
96
8.3
257
8.3
100
8.4
270
8.0
93
7.9
257
8.1
93
8.3
259
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - Sales Analytics
8.2
11
7.3
57
8.2
12
7.4
58
8.5
12
7.4
58
7.9
12
7.3
58
7.9
12
7.3
57
Data Sourcing
7.8
121
7.8
425
8.3
120
8.0
432
8.3
114
7.9
427
8.3
115
8.4
436
8.2
116
8.0
421
Predictive Analytics
7.7
123
7.7
422
7.7
122
7.8
424
7.3
118
7.4
407
7.8
125
7.7
416
Sales Management
8.8
132
8.7
442
7.6
124
7.6
410
8.0
123
8.3
419
8.3
128
8.7
443
Agentic AI - Outbound Call Tracking
7.2
10
Not enough data
7.3
10
Not enough data
Calling
7.0
55
Not enough data
6.8
54
Not enough data
7.3
55
Not enough data
7.3
54
Not enough data
6.7
9
Not enough data
Contacts
8.2
59
Not enough data
7.8
56
Not enough data
8.1
58
Not enough data
Insights
8.3
55
Not enough data
8.2
56
Not enough data
6.5
54
Not enough data
7.6
59
Not enough data
7.8
54
Not enough data
7.2
9
Not enough data
Categories
Categories
Shared Categories
Bigin by Zoho CRM and Pipedrive are categorized as Email Tracking, CRM, Sales Analytics, and Sales Performance Management
Unique Categories
Bigin by Zoho CRM is categorized as Sales Engagement and Outbound Call Tracking
Pipedrive is categorized as Email Marketing and Online Form Builder
Reviews
Reviewers' Company Size
Bigin by Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.7%
Marketing and Advertising
9.9%
Computer Software
5.8%
Consulting
4.9%
Education Management
4.6%
Other
64.0%
Computer Software
11.0%
Information Technology and Services
10.0%
Marketing and Advertising
10.0%
Financial Services
4.2%
Real Estate
3.3%
Other
61.5%
Discussions
Does Bigin integrate with Zoho CRM?
2 Comments
AC
Yes it's possible. Make sure to add a user to both Bigin and CRM for the records to be assigned to the same owners after the sync. When the user is not...Read more
What is Zoho Bigin?
2 Comments
JM
It is a CRM, but in a much more simplified version than zohoCRM, yet it is powerful. As a professional experience, I can indicate that it contributes to...Read more
What is Bigin used for?
1 Comment
AC
It is a CRM, a system to improve customer relationships and management, it will facilitate and help you improve follow-up.Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
AC
PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal...Read more
What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?
2 Comments
JB
In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people...Read more
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